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Read what people are saying
about Precision Garage Door in:

Saint Paul, MN

Precision Garage Door of St. Paul
has received 87 reviews, averaging 4.98 Stars:
Review:

Not very happy with garage door as far as you people standing behind your doors only had garage door for two mo. And door failed structurly and your company does not seem to be interested to standing behind the door
Robert Schorr
A Response from: Kristi Hartmon

Thank you for your feedback Robert. We were happy to be able to come to a resolution and get your panels replaced and your garage door up and running today.

Seth Frame Service Provided:
Install Garage Doors
Product:
Garage Doors
Installer:
Review:

Service recommended through home warranty insurance
Kitty Comstock
Jason Service Provided:
Garage Door Opener Repair
Technician:
Review:

Garage door broke on the 4th of July. Called Precision and they fixed it that day. I was amazed. Could not be more satisfied.
Mark Lichty
A Response from: Kristi Hartmon

We are happy we were able to get your garage door fixed on the 4th of July. Thank you for your business.

Rudy-Lead Technician Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

I chose your company because of price and timing and I will call on your company again because of the great work that was done by a Very Professional installer
Doyle Potter
Duncan Service Provided:
Garage Door Repair
Technician:
Review:

We appreciate how prompt your serviceman was. He was professional, efficient and friendly, even with our dogs!
Larry Jodsaas
Rudy-Lead Technician Service Provided:
Garage Door Opener Install
Technician:
Review:

Everything looks great! One thing though, it is a manual garage door and there is no rope or handle to pull it shut when open. Should that have come with the door?
Kris Kulseth
A Response from: Kristi Hartmon

Thank you for letting us know Kris. We will schedule a time to come back out install a handle/rope. Thank you for reviewing your service with us, we appreciate your feedback.

Rudy-Lead Technician Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Had a cable break this afternoon. Called for service today and was scheduled between 7 and 9 Pm. Was told that Tom would do the repair. He called at 6:30 and was here at 6:45. The repair was done very professionally and the cost was very reasonable. I will be calling them when I need a door replacement. Very honest and professional company. Five stars plus!
Darwin Ohman
Tom Hartmon Service Provided:
Garage Door Repair
Owner:
Review:

Jason was very customer focused, clearly laid out the options, didn’t try to ‘upsell,’ knowledgeable, efficient and pleasant. He did a great job and we love our new opener!
Jennifer Sell
Jason Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

The service was great! We were unable to get our garage door open. The automatic opener did not work and all the manual options were also broken. It is a 40 year old door. Mitch worked very hard and was very persistent. He gave me all the option I had. With the help of two other technicians they were finally able to find a way to open the door. Unfortunately we will need a new door which we will get from Precision.
Miriam Hottinger
Service Provided:
Garage Door Repair
Review:

Everyone involved from the initial estimate to the installation did a great job. They were on time, answered questions, installed a new door and left my garage better than they found it.
Mike Texler
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

I chose you finding yu on Angies list; Everything was done well Employees very professional Rating 5
Jeanne Lacy
Rudy-Lead Technician Service Provided:
Garage Door Repair
Technician:
Review:

very satisfied with service from Tom, timely, polite, gave us good advice and trustworthy
Harvey Frank
Tom Hartmon Service Provided:
Garage Door Repair
Owner:
Review:

Mitch was able to come early, went over things that were bad and suggested what needed to be done so that I wouldn't have further issues and would need to call again to have more work done. It was all fixed and rollers, rusted brackets, wires and garage door opener all replaced. Added a keypad on the outside. thank you.
Linda Erwin
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

Outstanding service! I had a "call-back" to address some noise issue and Tom provided detailed assessment, service and information for me to address this should it happen again. I was very impressed, as always, by Precision's awesome customer service!!
Dan Hoffman
A Response from: Kristi Hartmon

Thank you for your feedback. It is our pleasure to stand behind our products and service. We value you as our customer and appreciate your business.

Tom Hartmon Service Provided:
Garage Door Opener Repair
Product:
Opener
Owner:
Review:

Prompt, courteous and professional service. I have now had both of my garage doors repaired by Precision and would rate them highly. Great job Mitch and Jason. K. Grist
Kenneth Grist
A Response from: Kristi Hartmon

Thank you for your review and your business. We are happy to provide our customers with the professional service they deserve. Thanks again for being a customer of Precision Door Service.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Precision did a great job. They were able to schedule me right away. The tech - Jason - was on time and completed the job quickly. He explained what he was going to do and showed me the repairs when he was done. Very pleased.
Lisa Belvito
Jason Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Came next day and got me back to work on time!
Amber Urlacher
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

The repair people knew what they were doing and were very courteous. The work done was replacement of two springs, cable replacements, roller replacements and replacement of the opener with a manufacturer that brands the device with Precision's name. The work came to 1000 which I thought was a little steep. The original quote was over 1200 which was not at all palatable and they adjusted it down to 1000. Although work was very professional the pricing structure may need to be looked at.
Tim Crom
A Response from: Kristi Hartmon

Thank you for your review Tim. We appreciate the feedback. We are pleased to offer the highest quality parts and the springs are guaranteed for life. If you ever have a problem with your PDS 800, we also back it up with a warranty that is second to none. Thanks again for your business.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Wonderful and quick service. They were able to get to my house and have my door fixed with-in three hours of the door breaking. I can not say enough good things about the company and specifically the technician AJ
Ben
A Response from: Kristi Hartmon

Thank you for your review. We appreciate your business and are happy you had a great experience.

AJ - Technician/Installer Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Mitch did a great job on my repairs needed today. He was efficient on getting the job done and educated me on the repairs recommended. great service in general and was at my house within the hour I called. I will be calling Precision the next time I have garage issues, also refer them to my friends and family. thank you for the help.
Tony Roth
A Response from: Kristi Hartmon

Thank you Tony. We appreciate your business and your feedback.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Great service.
Christopher Matter
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

Nothing like having your torsion spring snap on one of the coldest nights in January. Called and was able to get an appointment the next day. Were on time and the repairman was not pushy trying to make me buy something that I would not want. Great company, I will definately use then again in the future. Highly recommend them!!
Scott Bauer
A Response from: Kristi Hartmon

Scott, thank you for your review - we appreciate you taking the time to let us know about your experience with Precision Door. It's never fun having your spring break, especially on a cold January night. We appreciate you trusting Precision Door to help you with your garage door spring repair.

Rudy-Lead Technician Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

My wife and I were very pleased with Precision's service. Precision was able to schedule a weekend appointment on very short notice, the workings of our garage door and necessary repairs were completely explained in advance and the repair was completed in a very expedient manner. Excellent job!
Kenneth Grist
A Response from: Kristi Hartmon

Thank you for your review Kenneth. We are please we were able to help you over the weekend and get your garage door working properly again. Thank you for your business!

Jason Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

The service is great. The technician was very courteous and helpful. Thank you.
Shirley Agee
AJ - Technician/Installer Service Provided:
Garage Door Opener Repair
Technician:
Review:

Rudy and Tai called me the day of the appointment and were able to come earlier than planned. They replaced part of the garage door mechanism, now the garage door closes completely. I was happy with the work done. I would give them 5 stars.
Karen Ubel
Rudy-Lead Technician Service Provided:
Garage Door Opener Repair
Technician:
Review:

Ty was on time. He did the work efficiently and answered my questions. He was polite and helpful. He did an excellent job.
Ellen Emanuel
Service Provided:
Garage Door Repair
Product:
Opener
Review:

5 stars. I’m a repeat customer. Great techs. On time. Helpful.
Mary Desjarlais
A Response from: Kristi Hartmon

Thank you Mary! We appreciate your loyalty and business and we are happy we can help you with your garage door needs.

Service Provided:
Garage Door Repair
Product:
Opener
Review:

Highest possible recommendation. AJ was absolutely excellent. His explanations were clear and concise, he was respectful, he worked hard and fast, and did everything in a positive and cheerful manner.
Lainey Brottem
A Response from: Kristi Hartmon

Lainey, thank you for your kind review. We appreciate you taking the time to review your service call with AJ and are happy you had a great experience.

AJ - Technician/Installer Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

We had a great experience with Precision from the moment we started to look into the company on Angie's List, through completion of the job. We were able to get a same day appointment, and we was kept informed of the process along the way. My Sales Technician was AJ. He was friendly & professional and made me immediately feel at ease. He explained everything thoroughly, kept me updated throughout the process and completed the work in a timely fashion. We truly enjoyed working with him. Thank you AJ and Precision for making this inconvenient & unsafe problem with our garage door just a small bump in the road. Peter & Paula Wildenberg
Paula Doll-Wildenberg
A Response from: Kristi

Thank you for your thorough review of your recent service call with AJ and Precision Door. We are thrilled you had a great experience. We appreciate your business.

AJ - Technician/Installer Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Our garage door suddenly stopped working on a Sunday. I called Precision and they came out that same day, recommended either a new spring which he could do right then but after chatting we felt a new garage door was the best option. He fixed the spring to carry us through until the new garage door was installed. They got it installed much quicker than estimated and I didn't even have to do a thing! Affordable too! Great experience.
Hilary Smallwood
A Response from: Kristi Hartmon

Hilary, we are happy to hear AJ provided great customer service and was able to get your door operating until your new one arrived. We hope you are enjoying your new garage doors. Thank you for your business.

AJ - Technician/Installer Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
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