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Read what people are saying
about Precision Garage Door

Precision Garage Door of St. Paul
has received 373 reviews, averaging 4.98 Stars:
Review:

Rudy did a terrific job finding and solving the problem with the door switch. Lubricated and checked the door and opener. Great, prompt service!
Bob Searles
A Response from: Kristi Hartmon

Thank you, Bob! We appreciate the feedback.

Rudy-Lead Technician Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

Very professional and efficient! Informed me of all my options and pros and cons of each. Then kept me up to date with everything he was doing! Thank you!
Karen + scott Evans
A Response from: Kristi Hartmon

Thank you for the review. We appreciate your business and we are happy you were please with your service with Jason.

Jason Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Excellent website and it got me to the opener that I wanted. Duncan did an excellent job even though he told me it was his first installation of that model after I asked. When I get the vehicles programmed and the smart phones, I may have more comments on the opener itself.
Bart Ellson
A Response from: Kristi Hartmon

That's great to hear Bart. Thank you for taking the time to review your service. The PDS Ultra 900 Smart Wifi Garage Door Opener is a great opener, be sure to let us know if you need anything else and we would love to hear your additional comments on the opener as well once you have had a chance to use it for a while. Thanks again for your business.

Duncan Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

Everything looks great! One thing though, it is a manual garage door and there is no rope or handle to pull it shut when open. Should that have come with the door?
Kris Kulseth
A Response from: Kristi Hartmon

Thank you for letting us know Kris. We will schedule a time to come back out install a handle/rope. Thank you for reviewing your service with us, we appreciate your feedback.

Rudy-Lead Technician Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Outstanding job from start to finish.
Mike Burke
Tom Hartmon Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Owner:
Review:

We are very pleased with the service received by the technician, Rudy. He was prompt at our appointed time. He called to let us know he was on his way. After explaining what needed to be done, we were given options. He is very professional. I highly recommend this company.
Robert Minor
Rudy-Lead Technician Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

great swervice
Chris Ljungkull
Duncan Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

We called the 24 hour line on Memorial Day and your guys were able to come out the very next morning so we appreciate that. They were professional and they were nice,too. They also were educational so we learned something for the future. I was so happy about the price that I forgot to redeem our $15 off coupon which we would have qualified for three different categories. Thank you Rudy and Duncan you guys were outstanding.
Dick & Peggy M.
Rudy-Lead Technician Service Provided:
Garage Door Repair
Technician:
Review:

Perfect
Oscar Alvarado
Rudy-Lead Technician Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Thank you for the fast and wonderful service today, Tom! Very kind and thorough in explaining the concerns found. Will definitely recommend to others!
Katie Hietala
A Response from: Kristi Hartmon

Katie, Thank you for review your service with Precision Door and Tom. We are happy you had a great experience with us. Thank you for your business.

Tom Hartmon Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Owner:
Review:

This was my first experience with calling a garage door service company. I was really impressed with how smooth the entire process was. Rudy & Dillon were great, they were professional, polite and courteous, and they explained the pricing and the process clearly.
Jodi Bolluyt
A Response from: Kristi Hartmon

We are happy you had a great experience with Precision Door Service. Thank you for writing a review and we appreciate your business. Let us know if you need anything in the future.

Rudy-Lead Technician Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Tom was great. He explained everything with lots of details and answered all my questions and made some great suggestions. Very professional and friendly
thanh(ton) Tran
Tom Hartmon Service Provided:
Install Garage Doors
Product:
Garage Doors
Owner:
Review:

Very pleased with the entire experience. Jason was outstanding!
Barbara Billmeier
Jason Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

Had a cable break this afternoon. Called for service today and was scheduled between 7 and 9 Pm. Was told that Tom would do the repair. He called at 6:30 and was here at 6:45. The repair was done very professionally and the cost was very reasonable. I will be calling them when I need a door replacement. Very honest and professional company. Five stars plus!
Darwin Ohman
Tom Hartmon Service Provided:
Garage Door Repair
Owner:
Review:

Jason was very customer focused, clearly laid out the options, didn’t try to ‘upsell,’ knowledgeable, efficient and pleasant. He did a great job and we love our new opener!
Jennifer Sell
Jason Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

I would not trust this company. I called and spoke to a customer service representative and told her that one of the springs had broken on my garage door. She said that would generally run $150, but couldn't guarantee that, which I completely understand. She they said it would be $60 for the trip if I chose not to go with their company to fix my garage door. I later realized why that was mentioned. When the service guys showed up, they immediately said they would not fix just the one spring because it was unsafe for them to do that. They also mentioned they would do a 24 point inspection and give me a quote. Immediately, I realized that I was being taken advantage of. The person on the phone told me that it would be approximately $150 for the one spring and the service guy said they don't even do one spring without the other. Awhile later, I got quotes of $555, $600, and $800 for them to replace wheels and clean this and that. I completely understand that every product and service has a price and I am willing to pay for the products and services I receive. However, these folks were called to my home under a completely different expectation of cost. I would advise anyone I know to avoid this company. Trust is one of the most important things a company can have with their customers. Based on the lack of integrity shown in my interaction, I have no trust in this company.
Reid Charpentier
Rudy-Lead Technician Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Great Service! Called 24 hour emergency service to repair broken springs and they arrived within 2 hours on memorial day. They did a full inspection and replaced the springs, rollers, rails, and a new garage door opener in about a hour and a half. Awesome Job!
Sean Session
A Response from: Kristi Hartmon

Thank you for taking the time to leave a review of your service with Precision Door. We are pleased you were happy with the service you received. Thank you for your business.

Rudy-Lead Technician Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

The service was great! We were unable to get our garage door open. The automatic opener did not work and all the manual options were also broken. It is a 40 year old door. Mitch worked very hard and was very persistent. He gave me all the option I had. With the help of two other technicians they were finally able to find a way to open the door. Unfortunately we will need a new door which we will get from Precision.
Miriam Hottinger
Service Provided:
Garage Door Repair
Review:

The service was great and the technician arrived on time (same day call), and was very nice. I would use Precision again.
Carla Zenk
Jason Service Provided:
Garage Door Repair
Technician:
Review:

I selected Precision from online recommendations and I am so glad I did! Mitch was on time, courteous, explained everything to me and finished in a timely manner. I would choose Precision Door every time!!
Pam Frazier
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Looked at other reviews and proximity of location to my home. Also the price for a quality smart garage door opener with great features was a deciding factor. The best part was that I was able to get it installed within 2 hours of making the phone call! The install was done in about 30 minutes and was perfectly executed. Good job Rudy and your coworker! I got the system connected to my router as well as linked to Google home so I can command Google to open or close the garage. The Linear App is fully functional and allows me to set schedules, geo fence so the garage opens when I get within a block of my home and close when I leave. Exactly what I wanted! Thanks Precision!
Jiten Gori
A Response from: Kristi Hartmon

That is great to hear! We are happy you are pleased. Thank you for taking the time to review your service, we appreciate it.

Rudy-Lead Technician Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

What a pleasant interaction. From making the first appointment to installation ,professional with a side of fun ! We were impressed with Jason's knowledge and no pressure approach. The first option , to repair our door , was unexpected ! We love our new door! Tom and a technician...so sorry ,don't have his name ,were both professional and efficient. And a pleasure ! We do and will recommend Precision to anyone needing the services you provide. Very satisfied customers !
William Wolfe and LaRoe Swanson
A Response from: Kristi Hartmon

Thank you for your kind review. We are happy you love your new door! Thanks for your recommendation and business, we appreciate it.

Jason Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Excellent service , Jason was very through and explained the issues and the options. I will certainly recommend Precision to anyone in need of your service.
Donald Abboud
Jason Service Provided:
Garage Door Repair
Technician:
Review:

The service was great. the technician was honest, on time, and very polite. I give this company a five stars!
Duoc Tran
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Very fast and professional, good work
Jeff Sahlberg
Rudy-Lead Technician Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Everyone involved from the initial estimate to the installation did a great job. They were on time, answered questions, installed a new door and left my garage better than they found it.
Mike Texler
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

I chose you finding yu on Angies list; Everything was done well Employees very professional Rating 5
Jeanne Lacy
Rudy-Lead Technician Service Provided:
Garage Door Repair
Technician:
Review:

I chose you because of your 5 star rating(you deserve it) and taking appointments on weekends.Rudy came on monday morning,walked me through everything,told me what was wrong and what needed to be done in a very concise and professional matter.I'm very happy with the work they did.Rudy and his apprentice definitely deserve a 5 star rating. thank you very much.
Dale Hamer
Rudy-Lead Technician Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
Technician:
Review:

Our repairs were done quickly and professionally. Nice job
Rich Marooney
Jason Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

very satisfied with service from Tom, timely, polite, gave us good advice and trustworthy
Harvey Frank
Tom Hartmon Service Provided:
Garage Door Repair
Owner:
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