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about Precision Garage Door

Precision Garage Door of St. Paul
has received 572 reviews, averaging 4.97 Stars:

Comments:

Life is short so I normally don't fill out surveys, but Precision was so good that I am making an exception. I chose Precision because they had one of the best websites but that, of course, doesn't fix my garage door. The good website, in this case, is an indication of a quality organization. All contacts with these folks were terrific. It started with the person answering my request for service call. She was very professional and they were able to schedule the repair the same day. We then received emails and calls updating us about the scheduled repair and when the technician would arrive. The technician, Jon, was very personable, he didn't try to sell me anything I did not need, and performed a quality repair. All repair documentation arrived in a timely manner. If I have garage door issues in the future I will call Precision and I can recommend them.

- Alan S

Jon - Technician Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Jon - Technician
Comments:

The best service we've had in a very long time. Exactly how a business should run. Jason was great and our dog took quite the liking to him!

- Matt Krogseng

Jason - Technician Service Provided:

Garage Door Repair


Product:

Springs


Technician: Jason - Technician
Comments:

Great job. Rudy was on time, very friendly and professional. The job was completed quickly.

- John Benz

Rudy-Lead Technician Service Provided:

Garage Door Opener Repair


Product:

Opener


Technician: Rudy-Lead Technician
Comments:

I was able to get a same-day appointment. Jon was very nice, explained the issue thoroughly, answered my questions, and was efficient. Would use them again!

- Jennifer W

Jon - Technician Service Provided:

Garage Door Opener Repair


Technician: Jon - Technician
Comments:

I was really impressed with your company from the start. The young woman who took my initial call was prepared to capture details and confirm them back to me. One tech was originally scheduled to complete the work, but he was held up at a previous stop so you dispatched a different tech who was still on time, friendly, courteous, and engaged. Devon diagnosed and repaired the problem quickly. This was a very good experience all the way around. Thanks!

- Linda Meehan

Devon - Technician Service Provided:

Garage Door Opener Repair


Technician: Devon - Technician
Comments:

Repair man was friendly, polite and explained every thing.

- Pat Bartow

Jason - Technician Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technician: Jason - Technician
Comments:

It's Memorial Day, and Jon came out with his expertise in showing me exactly what was wrong with my garage door and what it would cost to fix it. In our discussion I asked about a new garage door because of all that needed to be repaired on the existing (15 years old), and we decided it was best to replace. I had told him my garage door opener light didn't work, he replaced two bulbs and the lights now work (I had replaced them before,but was obviously doing something wrong). Jon did not need to do this, but went out of his way to help. Also, to my surprise, my new garage door will be installed within two days; "Heads up to Precision" Thank you.

- Marguerite Defore

Service Provided:

Broken Garage Door Spring Repair


Product:

Garage Doors


Comments:

Excellent work! ALF.

- Andrew L Fraser

Alex - Technician Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Alex - Technician
Comments:

Lucky for us that Precision services 7 days a week, because our inopportune need happened on Saturday of Memorial weekend when my husband in haste backed our SUV out of the garage with the rear door open! Within a few hours, Precision sent a technician to fix the old wooden garage door. Jon, the technician, obviously had the experience and skill needed to deal not only with the off kilter door and disconnected cable, but also the bent screw plate on one side, needing to saw off at least one bolt for replacement. He tightened all bolts and screws throughout the door, showing me where they were loose from years of use, and politely pointed out the deteriorating wood around the screws from moisture and time. With obvious attention to detail, checking and re-checking to ensure that the repair was done right, Jon's experience with a variety of doors and issues was obvious in that he was able to analyze and get right to the fix. He also came prepared with a variety of springs and nuts and bolts, so there was no returning to the shop for parts. Jon also handled my queries about replacement door features, so I feel I understand the advantage of the newer doors. It was re-assuring to have not only a half hour advance call before the technician's arrival, but also a text announcing his enroute. I also received a before-arrival email showing me the technician's photo with a little bio, which was a re-assurance of the right person's arrival. The charge was reasonable, and there was no extra weekend charge. Before I called the company, I read several positive reviews about them from others. This helped me make the call. I also definitely would recommend this company for reliability & service.

- Joanne from Maplewood

Jon - Technician Service Provided:

Garage Door Repair


Technician: Jon - Technician
Comments:

Excellent service, prompt and polite. Devon didn't waste time, was efficient in his work and ensured everything was working properly when finished. Rudy assisted as needed mentoring Devon with tricks of the trade. The door was fixed and working in about an hour. We'll use Precision Garage Door again.

- Gregory & Jennifer Blair

Devon - Technician Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Devon - Technician
Comments:

We have been using Precision Garage Door since fall of 2018 for our rental properties garage repairs and replacements. Service is always prompt and thorough. Thank you for such great customer service Rudy and Jason!

- Brenda Evans

Rudy-Lead Technician Service Provided:

Garage Door Repair


Product:

Garage Doors


Technician: Rudy-Lead Technician
Comments:

We have used this company twice. They are on time (sometimes early) and are very nice. They do an efficient job. I would recommend to others.

- Janae Skare

Jason - Technician Service Provided:

Garage Door Repair


Product:

Cables


Technician: Jason - Technician
Comments:

Alex called before arriving early. He provided multiple quotes for different price ranges. He performed the work quickly and answered all my questions.

- LANE HUSO

Alex - Technician Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Alex - Technician
Comments:

Met with Alex Stack, Alex was prompt, called to inform of ETA, very knowledgeable, professional, and thorough. I look forward to using Precision Door for my garage door needs.

- Tom Niccum

Alex - Technician Service Provided:

Install Garage Doors


Product:

Garage Doors


Technician: Alex - Technician
Comments:

All aspects of working with the company was first rate. Scheduling was very easy and I was given what the standard costs of parts and repairs would be so that I had an idea of what the repair might cost. The technician, Devon, who did the repair, emailed ahead of arriving (at the beginning of the time window we were given) and did a really good job of explaining everything that he said would need to be repaired before providing the detailed quote. He finished the work very quickly and took time to answer all the questions I had about both what might have caused the parts that he replaced to fail and what the warranty is on the parts he installed. I noticed that the replacement cables were heavier gauge than those they replaced and the torsion spring was powder coated, unlike the original, so I think the parts were better than what we had before. Thanks for a great job.

- Jon Gottesman and Julia Davis

Devon - Technician Service Provided:

Garage Door Repair


Product:

Springs


Technician: Devon - Technician
Comments:

Devon did a great job. Thanks

- Hoang Truong

Devon - Technician Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Devon - Technician
Comments:

Fast service, very happy with The work that was performed.

- Joe Smith

Jon - Technician Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Jon - Technician
Comments:

From the start to finish, PrecisionDoorMN was a great company to work with. The company was assigned by our home warranty company. I spoke with Selena who was extremely helpful and understanding. Was able to assign services for the next day. Jon was more than on time, he was early, which worked better for all of us. He explained the problem, showed me the problem, offered a variety of fixes/prices. Jon was knowledgeable and professional. Very pleased with the company overall. I’d recommend them!

- Katie Williams

Jon - Technician Service Provided:

Garage Door Repair


Product:

Rollers


Technician: Jon - Technician
Comments:

Excellent, quick and friendly service. I would happily use them again.

- Tom Ockuly

Rudy-Lead Technician Service Provided:

Garage Door Opener Repair


Technician: Rudy-Lead Technician
Comments:

5 stars Jon was through. Explained everything and went beyond his job late in the day. I would recommend your company.

- Mary Jane Hilsgen

Jon - Technician Service Provided:

Garage Door Repair


Technician: Jon - Technician
Comments:

Jason was great however it would of cost me $736 for me to replace my unit so I paid the service fee and went down to Menards and paid $40 and replaced it my self. Recommend calling if you are only willing to buy there parts.

- Jake Mersberger

A Response from: Kristi Hartmon

Jake, The quick set systems is a do it yourself homeowner version of a torsion system and we do not service or maintain them. The only option we have to repair is to convert the quick set to a conventional torsion system which replaces all of the lifting and moving parts, essentially making the door work like new.

Jason - Technician Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Jason - Technician
Comments:

Jon Holton arrived when he promised, provided a detailed estimate and asked for permission before doing any work. He not only fixed our non-functioning door but adjusted it so that it is quieter than when we bought our home. He also advised us how to do simple maintenance that will help keep our door working quietly. I am recommending Precision Door Service to all my friends and neighbors.

- Bruce Lester

Jon - Technician Service Provided:

Garage Door Repair


Technician: Jon - Technician
Comments:

Very fast and courteous service!! The customer service representative was kind and polite and explained my options. It was an emergency call. I was given a timeframe of 6 to 8 and received service at 5:15. The technician called before arriving as promised and was also very courteous.

- Barb B

Devon - Technician Service Provided:

Garage Door Opener Repair


Technician: Devon - Technician
Comments:

Precision Door Service did a great job fixing my garage door. The technician was competent, efficient and friendly.

- Amy T.

Jon - Technician Service Provided:

Garage Door Repair


Product:

Cables


Technician: Jon - Technician
Comments:

Jon was terrific. Very satisfied with Precision Door Service, from the initial contact with customer care, to when the door operated again. Thank you!

- Terry Lehman

Jon - Technician Service Provided:

Garage Door Repair


Product:

Rollers


Technician: Jon - Technician
Comments:

Awesome, wonderful service on a Sunday! I am so happy I called them and Jon, the service technician is the best! I’d use them again in a heartbeat!

- Tammy Arrigoni

Jon - Technician Service Provided:

Broken Garage Door Spring Repair


Technician: Jon - Technician
Comments:

I was impress as to how quickly the technician responded, and that I received a text showing his photo. That's a very good security policy! Rudy Vallejos was our technician. He did an excellent job. He was very friendly, and explained everything very much to my satisfaction. I would call no other company for service issues in the future.

- Jay and Patrica Powell

Rudy-Lead Technician Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Rudy-Lead Technician
Comments:

Divine providence brought me to your telephone number late on a Friday afternoon. Saturday AM, John showed up at 8 AM and complete the repair in about 30 minutes, turning a big mess into no mess at all. All of the social network stuff, that your company does was great. Thanks for being so customer orientated. Even left a sticker with phone number, when the old door needs more attention. Good experience at competitive pricing.

- Jack Barrett

Jon - Technician Service Provided:

Garage Door Repair


Product:

Rollers


Technician: Jon - Technician
Comments:

The cable on our garage door broke, and it was Friday evening around 6:30 PM. I called Precision Garage Door Service, and they had someone out here by 8:00 PM. Jason looked over the door and explained what options we had for fixing it. He did the repair within about 45 minutes, and was friendly and professional. We would highly recommend Precision.

- Jeff Koval

Jason - Technician Service Provided:

Garage Door Repair


Product:

Cables


Technician: Jason - Technician
Comments:

Our technician Tom Harmon was great to work with. He did a quality repair at a reasonable price.

- Joe S

Tom Hartmon Service Provided:

Garage Door Repair


Owner: Tom Hartmon
Next Page
St. Paul Area

(651) 355-1712

(651) 355-1712
Roseville / Maplewood Area

(651) 254-7395

(651) 254-7395
Woodbury / Oakdale Area

(651) 605-0426

(651) 605-0426
Western Wisconsin Area

(715) 629-1310

(715) 629-1310
Eagan / Apple Valley Area

(651) 213-9122

(651) 213-9122
Minneapolis Area

(612) 326-3844

(612) 326-3844
Eden Prairie / Minnetonka Area

(952) 252-6189

(952) 252-6189
Maple Grove / Plymouth Area

(763) 354-7246

(763) 354-7246
Coon Rapids / Blaine Area

(763) 317-1427

(763) 317-1427
Precision Door Service-Twin Cities
Office: (651) 355-1714
80 Little Canada Rd E
Suite 5

St. Paul, MN 55117