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Read what people are saying
about Precision Garage Door

Precision Garage Door of St. Paul
has received 414 reviews, averaging 4.98 Stars:
Review:

Great service from beginning to end.
Leslie Hale
A Response from: Kristi Hartmon

Thank you Leslie. We appreciate your business.

Rudy-Lead Technician Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

I’m going to be honest with you guys. Price wise you guys were about $125.00 higher than Twin City garage doors, but I decided to deal with you guys because of one simple reason........Customer Service. The sales guys at the other place was an ass! He was rude and made us feel like we were interrupting his day. Right off the back the telephone conversation I had with your customer representative was very nice. To top it off we got immediate service. Then the cherry to the entire experience was Rudy Vallejos. He installed our equipment and he was so nice, but also the bearer of bad news. Our garage door needed replacing. The cost....Another $900.00. Again, and just being honest, I could have had a garage door at a cheaper price, but after talking to Rudy I knew having him do it and buying from Precision was once again the smart decision. After he explained to me about the warranty and that he would be installing it himself I was sold. End result was I spent more money than I was hoping, then again when don’t you spend more money than you want when these things happen unexpectedly, but the experience was great and I have peace of mind that I purchased great quality equipment with people, especially Rudy, who appears that they enjoy their job and offer great customer care and great knowledge about the product.
Kevin Landry
A Response from: Kristi Hartmon

Kevin, thank you for your thorough review of your garage door service with Rudy and Precision Door Service. It is our pleasure to offer outstanding customer service and professional trained technicians. Thank you for putting your trust in Precision and Rudy. We appreciate your business and stand behind our service and products.

Rudy-Lead Technician Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Technician:
Review:

Our garage door spring broke, trapping both of our vehicles in the garage. Since it was Sunday, I had no idea how long it would take. I found Precision website, and the chat function popped up. A service technician was available, and we had a repair in about 3 hours! So we were thrilled. The technician was very professional and careful. Email confirmation of the appointment was appreciated. I really just wish all companies had service like this.
Jon
Duncan Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Quick service. Rudy was very professional and helpful.
Patti Downs
Rudy-Lead Technician Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Mr Vallejos was very professional , clear in his descroiption of the problems and courteous too.
John Velin
Rudy-Lead Technician Service Provided:
Garage Door Repair
Technician:
Review:

On time, competent and pleasant. Very professional.
Les
Duncan Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Excellent service and competent with fast scheduling
Gregg & Frances Corwin
Tom Hartmon Service Provided:
Garage Door Opener Repair
Owner:
Review:

Excellent after hours emergency repair. Duncan was very prompt and replace the broken cable quickly. Nice work!
Randy Erickson
Duncan Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

Not very happy with garage door as far as you people standing behind your doors only had garage door for two mo. And door failed structurly and your company does not seem to be interested to standing behind the door
Robert Schorr
A Response from: Kristi Hartmon

Thank you for your feedback Robert. We were happy to be able to come to a resolution and get your panels replaced and your garage door up and running today.

Seth Frame Service Provided:
Install Garage Doors
Product:
Garage Doors
Installer:
Review:

Our garage door stopped working on Sunday morning and we needed a quick repair or else I wasn't sure how I was going to get to work on Monday. Our repairman, Duncan, was very knowledgeable and friendly. He came out on Sunday afternoon and looked at what needed to be done and gave us a price quote before he did any work. He did a fantastic job and even fixed the second garage door that we had not called about. The fix was quick and easy and very well priced. We were pleasantly surprised at the service and the cost. We definitely highly recommend Precision Door if you need garage door repairs.
Dan Koopmans
Duncan Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Tom was all around great! He called when he was on his way and I received a text message with his info and photo. We had an emergency repair needed, he was able to come earlier than expected. He was extremely professional and provided us with options. He completed our repairs quickly and we’d definitely call Precision again!
Brian & Jenny
Tom Hartmon Service Provided:
Garage Door Opener Repair
Product:
Cables
Owner:
Review:

Great service, very prompt, and friendly. I highly recommend Precision Door for any problem you have with your garage door.
Steven Richardson
Tom Hartmon Service Provided:
Garage Door Repair
Product:
Cables
Owner:
Review:

After reading reviews of local businesses, I made an appointment to have my garage door sensors replaced. Duncan was my technician. If I could give a ten star review I would! I cannot begin to say what a pleasure it was doing business with Duncan and with your company. Duncan explained everything, did not try to sell me anything I did not need, work was done quickly, professionally and your pricing was fair and competitive with no hidden charges. Duncan clearly enjoys what he is doing and it shows. Sometimes in this era of money making first, customer need and satisfaction last, it is great to know that there are companies and technicians who put service, quality, honesty and fairness first. Thank you!
Anne Marie Mead
Duncan Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Opener will be installed on Friday, 7/27/2018.
Rosemary Whowell
AJ - Technician/Installer Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

Service recommended through home warranty insurance
Kitty Comstock
Jason Service Provided:
Garage Door Opener Repair
Technician:
Review:

Precision's service was amazing! First, they set up an appointment for the very next day. My technician Rudy was right on time, professional, and fixed my opener (instead of trying to sell me a new, more expensive one) in a matter of minutes! Couldn't be happier ????
Aaron See
Jason Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

Our garage spring unexpectedly broke and left me with my car stuck inside. I went online to look for help on getting a quote for how much the fix would be as well as the timing for when I would be able to access my car. It was early in the morning so I was very nervous I wouldn't be able to find any information for at least a couple hours let alone be able to get to my car for the rest of the day. I came across the Precision website and was happy to see they were local to my area. I used the Live Chat option to ask my questions and with informative answers, I scheduled an appointment the same day. I was very impressed with the amount of detail in the responses to my questions and the short amount of time it took to schedule an appointment the same day. In addition to this, I received an email confirmation of my appointment, a text message with details on my technician that would be coming and a phone call from the person letting me know when he was going to arrive. While he was at my house, he completed a full review of our garage door and gave me all the details with photos of the issue(s) as well as options as far as the repair. He was very informative and friendly. Most importantly for me, he was able to do all the work as soon as I choose my option. I had my car out by noon! Thank you Jason and Precision Door Service.
Katie Berkeland
A Response from: Kristi Hartmon

Thank you for the thorough review of your service. We are pleased Jason was able to help you with your garage door repair and that the whole process from start to finish was smooth. Thank you for your business.

Jason Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Excellent service at a reasonable price. The garage door has never worked so well before.
John Donovan
A Response from: Kristi Hartmon

Thank you for your review. We are happy your garage door is working well. Thank you for your business.

Tom Hartmon Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Owner:
Review:

Great fast and professional service and installation. Highly recommend.
James Berglof
A Response from: Kristi Hartmon

Thank you for the review and recommendation. We appreciate your business.

Tom Hartmon Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Owner:
Review:

I asked for a quote and Rudy came out to my house within a few days, great personality and friendly. I agreed to buy the same day. I was told 2-3 weeks, however after 4 weeks I had to call to see the status, and I was told that it just came in that day. They came out at the 5 week mark and did a great job on the installation, cleaned up all the parts, gave me instructions on the door itself and helped set up the opener on my truck. I would recommend this company for a new garage door
Dave D
Rudy-Lead Technician Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

The installers were great. Showed up on-time and did the installation in a timely manner. They answered all of my questions and did an excellent job cleaning up everything.
Thanh(Ton) Tran
A Response from: Kristi Hartmon

Thank you for taking the time to leave a review. We are happy you had a great experience with your garage door installation - enjoy your new garage door. We appreciate your business.

Seth Frame Service Provided:
Install Garage Doors
Product:
Garage Doors
Installer:
Review:

I picked Precision because they had high ratings and I can see why. Tom Hartman is the person that came out and installed a new opener. He was very professional and tested my opener to actually see if I needed a new one. There were some things wrong and I decided to get a new one. He showed different models, what they would cost and let me decide which one to choose. He did not hurry the job, went through everything to make sure it worked properly, explained to me how everything worked. Very nice. K
Peggy Carlson
A Response from: Kristi Hartmon

Thank you Peggy. We are glad you had a great experience with Tom and Precision Door. We hope you are enjoying your new garage door opener.

Tom Hartmon Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Owner:
Review:

Great guy and extremely helpful. Went above and beyond
Ather Syed
Duncan Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

My door is whisper quiet and super smooth. Thank you for a quick response to fixing a non working door
Flavian Geis
A Response from: Kristi Hartmon

This is great to hear. Quiet and smooth garage doors is our specialty and we are happy you are pleased.

Duncan Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Very prompt, efficient service. I was pleased with the results.
Pat Kramer
Tom Hartmon Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Owner:
Review:

Repeat customer. Fast, efficient, reasonably priced. Very respectful, explained everything really well
Barb Witzke
A Response from: Kristi Hartmon

Thank you for your repeat business and we are happy you had a great experience with Precision door.

Jason Service Provided:
Garage Door Opener Install
Product:
Garage Doors
Technician:
Review:

My son has not decided yet to order but the person that came out was very nice courteous and gave us an estimate
Leslie Hale
A Response from: Kristi Hartmon

Thank you for giving us the opportunity to give you an estimate for garage doors. Please let us know if you have any questions. Thank you for taking the time to leave a review.

Rudy-Lead Technician Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Duncan did a great job. For a reasonable price with out looking for unnecessary extras.
Jane Sonnek
Duncan Service Provided:
Garage Door Repair
Technician:
Review:

Had a minor issue with a new door's growing pains, Precision Garage came out and got it fixed for nothing! Can't beat that.
Bennett Blalock-doane
Jason Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

We had high expectations based on website presence and customer reviews, and those expectations were far exceeded. Tom was knowledgeable and thorough in his assessment of our issue, and helped solve the issue to our complete satisfaction.
Patrick Yatchak
Tom Hartmon Service Provided:
Garage Door Repair
Owner:
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