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Alex - Technician

Alex - Technician
Service Team
Reviews: 17
Average: 5.00 stars
Alex - Technician has received 17 reviews, averaging 5.00 Stars:
1 2 3 4 5

Alex - Technician's Bio:

Hello my name is Alex and I’m a Minnesota local. I am a car enthusiast with a pretty cool Dodge Charger that I love to cruise around in with my wife and son. I look forward to providing you with the best possible customer service I can each and every day.

Review:

Quick, easy, honest, friendly, knowledgeable. Would recommend!

- J Norland

A Response from: Kristi Hartmon

Simply put, thank you! We appreciate hearing such complimentary feedback. We appreciate you and welcome your referral business!

Alex - Technician Service Provided:

Garage Door Repair


Service Team: Alex - Technician
Review:

My garage door wasn't closing properly. I called and talked to a real person and made an appointment for sometime between 8-10 am. The guys were there at 8, fixed the problem, did some preventative maintenance and even programmed my second remote, all within about 20 minutes! Even tho my garage door opener is 24 years old, they didn't try and sell me a new one, and the maintenance should give me a few more years on the current one. The guys were super nice and professional. Great service. Already recommended you to a neighbor!

- Carol W

A Response from: Kristi Hartmon

Thank you for the detailed review of your garage door repair visit with our technician. I am glad to hear that from your first call through the final repair you were treated to top notch service. We will gladly serve any customer referrals you can send over and are honored to have earned that place. We appreciate you and are here for you if/when you decide to upgrade your garage door in the future.

Alex - Technician Service Provided:

Garage Door Opener Repair


Product:

Remotes / Keypad


Service Team: Alex - Technician
Review:

Yes to all questions above,What a quick and smooth operation to get my broken spring replaced, installer Alex checked things out and gave me the what’s what about everything very quickly, talked with me about everything on the repair/replace list, gave me the quote to which I agreed and went to work right away, he told me how long it would take and was right on, very professional and most important to me they were not only on time but called me to check if we could do a little earlier then the 2-4 window, this is my first time dealing with a garage door repair and if I have to again I know who to call thanks much I appreciate you.

- Todd J

A Response from: Erica Amundson

We are so happy to hear that all aspects of your garage door spring repair were a success. We try hard to make sure all points of contact are positive and that we are timely in solving the inconvenience that a broken garage door causes for our customers. Thank you for your business and for letting us, and others, know that we exceeded your expectations in our work. We appreciate you, as well!

Alex - Technician Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Team: Alex - Technician
Review:

On Time, On Quote, One and Done. Great Job.

- Mike U

A Response from: Erica Amundson

Thank you for showing appreciation for what we aim to do: fix it right the first time. Your feedback and business is very much appreciated.

Alex - Technician Service Provided:

Garage Door Opener Install


Product:

Opener


Service Team: Alex - Technician
Review:

Our garage door would not operate due to a broken spring, not a good deal, so I went on the internet and Precision had a lot of good ratings and comments. Its was later in the day so when I called, we were able to get an appointment at 8:00 the next day! Alex showed up and we had him replace both springs and he was done in a short amount of time. Everyone we dealt with was very kind and courteous. Definitely use again.

- Judy E

A Response from: Erica Amundson

While we hope you don't have to use us again, we are happy to be of service! Glad to hear Alex took care of your broken spring and that the whole team was able to get you on the schedule and taken care of in a timely manner. Thank you for letting us know you had a positive experience with Precision. We appreciate you choosing to do business with us and for sharing your positive experience with others.

Alex - Technician Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Team: Alex - Technician
Review:

My garage door opener was broken last night. I called the Precision Garage Door Twin Cities this morning and got response to be able to send a technician coming to my home to check it to give me an estimate. A technician, Alex, came to my home about one hour earlier than the original promised time. He did a very quick and thorough check and identified several problems- broken spring, bearing, and the opener. An estimate was given to me. I asked him to go ahead to fix those problems. He finished the work in less than two hours. I am very satisfied with the fast speed to get my garage door worked again. Thanks to the Precision Garage Door Twin Cities. I certainly will ask it for possible future garage door problems.

- Tzuchen Lee

A Response from: Erica Amundson

Thank you for your business and for taking time to share your experience with others. I am glad that your problems were resolved in one appointment so you could put this behind you and get on with your day. At Precision, we aim to fix it right the first time and am glad to see this was the case for you.

Alex - Technician Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Team: Alex - Technician
Review:

I already had experience with Precision from a previous issue with my garage door and really loved their promptness and professionalism. This time too, it was really nice to have them come over and inspect and suggest the upgrades needed and what could wait. Alex fixed the issues in no time. Thanks!

- RAGHU

A Response from: Erica Amundson

We appreciate hearing from our repeat customers! It is an honor to be trusted in your time of need. Thank you for taking time to share the trust you have gained for us. We truly value your business.

Alex - Technician Service Provided:

Garage Door Repair


Product:

Cables


Service Team: Alex - Technician
Review:

Such amazing service! I was seen the same day and my garage door was fixed. I am so happy and would highly recommend. Alex was great.

- Melissa Moore

A Response from: Erica Amundson

Thank you for you business and for letting us know that Alex was able to promptly service your garage door issues. It is good to hear from a satisfied customer.

Alex - Technician Service Provided:

Garage Door Repair


Product:

Cables


Service Team: Alex - Technician
Review:

Technician Alex was great. Well informed, very skilled, easy to work with. Right on time and finished the job in appropriate time. 5 star service! Thanks

- Lee Wyatt

A Response from: Erica Amundson

Thank you for letting us know of your great experience. We strive to be on time and fixing it right for the first time is our motto! Glad to hear our way of doing things is working for our customers. We appreciate you!

Alex - Technician Service Provided:

Garage Door Repair


Product:

Springs


Service Team: Alex - Technician
Review:

I chose Precision Door MN because they were able to come next day instead of next week like another company I contacted before them. My technician was Alex W. and he was able to figure out why my garage door wouldn't open. Turns out it just had to be reset. I feel stupid but now I know. He also fixed a cable that was a bit not in place. Very knowledgeable and the bill wasn't that much either. Will definitely keep this company in mind next time something happens.

- Daniel Thesing

Alex - Technician Service Provided:

Garage Door Repair


Service Team: Alex - Technician
Review:

Super happy with my experience! Precision came out same day, and Alex the technician was on-time and the nicest guy! He was patient with my questions and very knowledgeable. Definitely will be using Precision going forward and also referring friends and family to them.

- Jessie Paque

Alex - Technician Service Provided:

Garage Door Repair


Product:

Cables


Service Team: Alex - Technician
Review:

Overall, this was a very positive experience. My old garage door opener decided to stop functioning on a Saturday night...just would not lift the door. I called several places, and did not hire any of them, due to big trip charges, huge hourly labor rates, and disinterested customer service people. When I hit your company, your answering service was obviously connected to you. Operator Kim could describe how your company functioned, its philosophy, how fees worked, etc. She was also warm, caring, and supportive. She assigned my case to Technician Alex. Alex arrived on time this morning (actually 10 minutes early), and was very personable, kind, and patient. I agreed to replace the opener, rather than repair the old one, but felt he gave me the time to make that decision on my own. There was no pressure at all. He was knowledgeable, and was able to answer all of my questions about the new equipment and about the invoice. He was also efficient, and installed the new opener and the additional equipment in record time. And, it's all working very nicely right now. Initially, I was attracted to your ad that indicated you worked on weekends for no additional fees. I was calling late on Saturday, so all of your Sunday slots were filled. I decided Monday AM was good enough, since everything else seemed so "right." Would not hesitate to call you again, and plan to recommend you to others.

- Julie Williams

Alex - Technician Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Team: Alex - Technician
Review:

I am an extremely pleased first time customer. Customer service was very friendly and was able to get a tech out with in an hour or so. The tech was very friendly and explained what needed to be fixed gave me a quote on the spot. It took him less than an hour to complete the work he made sure I didn’t have any questions before he left. Thanks Alex and Precious Garage Door. You have a returning customer! I would highly recommend.

- Brenda Gibbons

Alex - Technician Service Provided:

Garage Door Repair


Product:

Cables


Service Team: Alex - Technician
Review:

The Customer Service is just awesome! The reaction on your requests and answers on your questions coming almost immediately. Very professional technician came to my property very quickly found and resolved all problems. I included Precision Door Service is company in my Trusted Contractors List.

- Aleksandr Gorshteyn

Alex - Technician Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Team: Alex - Technician
Review:

They came out within an hour of calling, diagnosed the problem and fixed it right away Alex was great and professional. Would recommend Precision Door

- Joan

Alex - Technician Service Provided:

Garage Door Opener Repair


Service Team: Alex - Technician
Review:

The lady I talked to when I called to make an appointment was very helpful and kind. I was given a two-hour window of when the service tech would arrive. He called 30 min before he arrived, at the beginning of that window. I also was sent an email with the tech's name and picture on it so I could be assured who was knocking on my door. We made the appointment on a Wednesday afternoon and the tech arrived the next morning. The technician, Alex looked at my garage door to determine the repaires needed and gave me an estimate. It didn't take him long to complete repairs of replacing the sensors and cables. Then he lubed, adjusted, and tested the functioning of the door. I am vary pleased with the whole process. Friendly, punctual, and thorough service!

- Merlin Eddy

Alex - Technician Service Provided:

Garage Door Repair


Product:

Cables


Service Team: Alex - Technician
Review:

Awesome experience with initial phone call CSR and Technician Alex who replaced the broken torsion springs. Alex was knowledgeable, thorough and a pleasure to work with. Will definitely call Precision for future garage door services.

- Mary D

Alex - Technician Service Provided:

Broken Garage Door Spring Repair


Service Team: Alex - Technician
St. Paul Area

(651) 355-1712

(651) 355-1712
Roseville / Maplewood Area

(651) 254-7395

(651) 254-7395
Woodbury / Oakdale Area

(651) 605-0426

(651) 605-0426
Western Wisconsin Area

(715) 629-1310

(715) 629-1310
Eagan / Apple Valley Area

(651) 213-9122

(651) 213-9122
Minneapolis Area

(612) 326-3844

(612) 326-3844
Eden Prairie / Minnetonka Area

(952) 252-6189

(952) 252-6189
Maple Grove / Plymouth Area

(763) 354-7246

(763) 354-7246
Coon Rapids / Blaine Area

(763) 317-1427

(763) 317-1427
Precision Garage Door Twin Cities
Office: (651) 355-1714
53 Woodlynn Ave
Suite C

St. Paul, MN 55117
Precision Garage Door Twin Cities
Office: (952) 800-3338
14607 Felton Ct
Suite 118

Apple Valley, MN 55124