About Alex
Professional
Focused
Reviews for Alex - Technician
Ann Piasecki
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Our garage door opener quit working and we haven't had our garage door serviced in a long time. I was able to quickly book Precision Garage doors online, on a Sunday for a Monday morning service call. Alex Williamson was awesome to work with. He was right on time, very helpful in explaining what we needed, he offered multiple options and he wasn't pushy. He was able to add a new garage door opener and fix the springs. The door works and sounds amazing now. Thank you for the quick, curious and professional work. We will definitely recommend Precision Garage doors.
Steve Welin
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The garage door opener was operating erratically, I called Precision Garage Door and asked for appointment the next day. Tech Alex arrived in the am. I explained how the door was operating. Alex made adjustments and the door back working. Alex answered sum question I had. Alex was great to work with.
Service Team: Alex - Technician
Service: Garage Door Opener Repair
Prompt and professional.
Thanks for the positive feedback, Paul. We're committed to providing prompt and professional garage door services. Your support means a lot to us.
Service Team: Alex - Technician
Service: General repairs & installation
Showed up early. Finished the repair and our door now closes!
Thanks for your review, Cathryn. It's great to hear that our team arrived early and completed the repair. Enjoy your smoothly closing garage door!
Service Team: Alex - Technician
Service: General repairs & installation
Shelley Shea
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very quick and professional service. Friendly and patient technicians.
Service Team: Alex - Technician
Service: Garage Door Repair
Promt,, polite, professional. Very satisfied with the product and service.
Thanks for your review, Amy. It's great to hear you found our service prompt, polite, and professional. We strive to provide quality garage door services and are pleased you are satisfied with both our products and service.
Service Team: Alex - Technician
Service: General repairs & installation
Conal Boyce
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I contacted your company on the recommendation of a neighbor, and was not disappointed. Your representative (Alex) presented a wide range of possible solutions, then went to work immediately once the decision had been made. His level of experience is such that he was able to do the work quickly and efficiently, all on a single short visit. Five stars.
Responded promptly and corrected the problem. Thank you!
Thanks for your review, Karen. We're pleased to hear that we responded promptly and resolved your garage door issue. Your feedback helps us improve our garage door services.
Service Team: Alex - Technician
Service: General repairs & installation
Overall, we had a great experience. Ended up doing more work ( needed anyway soon) based off what info/ recommendations were given, but never under any pressure. Decided on our own as parts were going out. Communication/ updates/ arrival all on point. Alex is a great technician. He was fantastic with the process and follow up questions/ learning we had. Will use again if needed and recommend!
Thanks for sharing your experience, Deb. It's great to hear that our technician provided helpful recommendations without pressure. We look forward to assisting you again with any garage door needs in the future.
Service Team: Alex - Technician
Service: General repairs & installation
Frank & Jill Walsh
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Thank you for your quick response to my request for service. I appreciate that your technician had the parts on hand in his truck for an immediate repair. He is true professional.
Bonnie Strand
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Alex was amazing, and the service was prompt and came out right away. Thank you precision!
Service Team: Alex - Technician
Service: Garage Door Repair
Shari Christopherson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Alex was fantastic! He was knowledgeable and thorough. Very nice guy. Alex fixed the garage door and went through to make sure everything was working properly before he left.
Service Team: Alex - Technician
Service: Garage Door Repair
Rod Loran
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Heard of your company on Garage Logic, many times. Came home at lunch Monday and garage wouldn’t open. Looked and saw spring was broken and door immobile. Called and setup appointment for Tuesday. Alex arrived right on schedule, assessed the situation, gave an estimate which I approved and went to work. Within an hour Alex had completed the job, replacing the springs, bearings and cables. All works well and the service was excellent.
Service Team: Alex - Technician
Service: Garage Door Repair
Steve Phillips
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Professional Timely Courteous
Tom, thank you for your 5-star review! We're pleased our garage door service met your expectations. If you have any questions or need assistance, don’t hesitate to contact us.
Service Team: Alex - Technician
Service: General repairs & installation
Amy Lipski
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I’ve used Precision Door twice now. Both times they sent friendly, knowledgeable people out to help. No upselling or pressure. I will continue to call them for all of my garage door needs and have shared their info to family and friends who need it.
Service Team: Alex - Technician
Service: Garage Door Repair
He was prompt and on time and told me what needed to be done in a understandable way and gave me a price up front
Thanks for your review, Donna. Glad to hear our technician was prompt and provided clear explanations and upfront pricing. If you need any future garage door services, we’re here to help!
Service Team: Alex - Technician
Service: Garage door consultation
Very satisfied with the job Chad provided. Very personable as well.
Thanks for your feedback, Dan. It's great to hear you were satisfied with Chad's work and found him personable. We strive to provide excellent garage door services in St. Paul.
Service Team: Alex - Technician
Service: General repairs & installation
Great work—thanks!
Thanks for your positive feedback, Tim. We're glad you were pleased with our work. If you need any garage door services in the future, let us know!
Service Team: Alex - Technician
Service: Garage door consultation,General repairs & installation
I contacted Precision Garage Door yesterday afternoon. Alex from Precision Garage Door came first thing this morning. Inspected our doors, provided an estimate in advance of the work. A broken spring prevented the door from raising. He replaced the spring on that and another door in under 2 hours. Speedy, responsive, fair price, good work and friendly. A very good service!
Thanks for the review, Scott. It's great to hear that Alex provided speedy service and effectively replaced the broken springs. Your feedback on our fair pricing and friendly work is appreciated.
Service Team: Alex - Technician
Service: Garage door consultation,Customer support
Dan Perrozzi
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Alex came to replace a broken roller on our garage. Repair was done quickly and got my garage door back to where it should be. A++ all around and would highly recommend to anyone.
Technician responded quickly and was at my house within an hour. Explained what the issue was and solutions. Then once we settled on the solution and he was done he explained everything that was installed.
Thanks for your review, David. It's great to hear that our technician was prompt and provided clear explanations of the garage door issue and solutions. Your feedback helps us maintain our commitment to quality service.
Service Team: Alex - Technician
Service: General repairs & installation
Kim Peer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I would highly recommend this company! I don’t typically write reviews, but felt it was appropriate here. I called and spoke with Lisa who was very helpful and got me scheduled for same day service. Alex was on time and was able to easily diagnose the issue and provide recommendations for resolution. The repairs were made right away and he was so helpful to show me how to manually open the garage door if I ever need to.
Ron Carvatt
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
ALEX DID A GREAT JOB THANK YOU RON
Shane
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
If I could leave a -49 review, I would. Or at least a Zero because that is what I received from this company for service and repair! It seems like if you don't get prices quoted to you over the phone before this company shows up to your property, they will write up 3 quotes for 3 times the price of an honest company for you to choose from (all without even stepping one foot on a ladder you have set up under your 8 foot door for them). At least you can give them the $49 of your hard earned money to leave and hire someone honest and still get your door fixed properly for way less money.
Service Team: Alex - Technician
Service: Broken Garage Door Spring Repair
Thanks for your 5-star review, Lewis. We're pleased to hear you had a great experience with Precision Garage Door Service in St. Paul. Your support helps us continue providing top-notch garage door services.
Service Team: Alex - Technician
Service: General repairs & installation
Ellen Nyberg
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
We needed a repair on our garage door lock. Repair was completed quickly on the same day we called. Technician communicated well before and during the repair. Thanks
Service Team: Alex - Technician
Service: Garage Door Repair
Peter Tang
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very bad company—- trying to rip off people!!! Should get -100 stars. Why?—— I called on Saturday & talked to Mindy and I confirmed on the phone that the charge to replace broken garage cable with the total charge including labor $170+ tax . I asked her 3 times on the phone and she confirmed that. You can check the recording. BUT the guy came and pretended like it is a serious issue with the garage and told me it cost me $890 to replace JUST one broken cable, and other 2 options 1800 and 3000+…. They think I am stupid or what????!!! I will tell ALL people I know about this company. Now I just came to Home Depot to buy 2 cables $8.99 each and fix it myself!!!! It takes me not even half an hour…. SOOOOO TERRIBLE !!!!
Jim Schuh
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great service, Alex showed up exactly on time and fixed everything quickly, had all needed parts on the truck. Everything works great now.
Service Team: Alex - Technician
Service: Garage Door Repair

