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Alex - Technician

Alex - Technician
Service Team
Reviews: 103
Average: 4.83 stars
Alex - Technician has received 103 reviews, averaging 4.83 Stars:
1 2 3 4 5

Alex - Technician's Bio:

Hello my name is Alex and I’m a Minnesota local. I am a car enthusiast with a pretty cool Dodge Charger that I love to cruise around in with my wife and son. I look forward to providing you with the best possible customer service I can each and every day.

Review:

Alex very efficient did the work was organized and knew what he was doing

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A Response from: The Precision Team

Thank you for your review! We're glad to hear that Alex provided efficient and knowledgeable service. At Precision Garage Door, we take pride in our Technicians' expertise and professionalism. If you have any more questions or need assistance in the future, please feel free to reach out. We appreciate your business and your feedback!

Alex - Technician Service Provided:
Garage Door Repair

Product:
Cables

Service Team: Alex - Technician
Review:

Service was on time Alex was great. Explained everything before he started. Answered all my questions. Cleaned up after finishing. Great service

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A Response from: The Precision Team

Thank you for sharing your positive experience with us! We're thrilled to hear that Alex provided excellent service and met your expectations. At Precision Garage Door, we strive to ensure our customers receive clear communication, professional service, and a tidy work environment. If you have any more questions or need further assistance, please don't hesitate to reach out. We appreciate your feedback and your trust in our services!

Alex - Technician Service Provided:
Garage Door Repair

Product:
Cables

Service Team: Alex - Technician
Review:

Alex was delightful. Thank you!

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A Response from: The Precision Team

Sharon, Thank you so much for the glowing five-star review! We're thrilled to hear that you had a fantastic experience with Alex and Precision Garage Door. We appreciate your business.

Alex - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Alex - Technician
Review:

Awesome service before, during and after installation! Couldn't be more satisfied!

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A Response from: The Precision Team

Jeff, We're thrilled to hear about your fantastic experience with Precision Garage Door! Providing exceptional service from start to finish is what we strive for, and we're delighted that we could exceed your expectations. Your satisfaction is our ultimate goal, and we're grateful for the opportunity to assist you with your garage door opener needs. We appreciate your business.

Alex - Technician Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Team: Alex - Technician
Review:

Efficient, professional service from their scheduler to the installer. Alex was at my home right on schedule, and he installed a new garage door opener within an hour. Twenty-four years, so it was definitely time for a new one! Very happy with Precision's service.

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A Response from: The Precision Team

Thank you for sharing your experience with Precision Garage Door! We're delighted to hear that our team provided you with efficient and professional service from start to finish. It's great to know that Alex arrived promptly and installed your new garage door opener in a timely manner. We understand the importance of timely and reliable service, especially when it comes to essential home upgrades like garage door openers. We're thrilled that you're satisfied with the outcome and that we could help after 24 years of faithful service from your previous opener. If you have any further questions or need assistance in the future, please don't hesitate to contact us; we're always happy to help.

Alex - Technician Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Team: Alex - Technician
Review:

Technician arrived within 1/2 hour of my call. Quoted a price and had the new opener installed in less than 2 hours.

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A Response from: The Precision Team

Thank you for taking the time to share your experience with Precision Garage Door! We're delighted to hear that you were impressed with our prompt service and efficient installation of your new opener. At Precision Garage Door, we understand the importance of quick response times, especially when it comes to issues with your garage door. We're glad that our technician was able to arrive promptly within half an hour of your call. Efficiency is key in delivering satisfactory service, and we're thrilled that we could install your new opener in less than two hours. Our team is dedicated to providing high-quality workmanship while minimizing any inconvenience to our customers. Thank you for choosing Precision Garage Door for your garage door and opener needs. If you have any further questions or require assistance in the future, please don't hesitate to reach out. We're always here to help!

Alex - Technician Service Provided:
Garage Door Opener Install

Product:
Opener

Service Team: Alex - Technician
Review:

Alex W. arrived and reviewed our garage door issue and gave me choices on how to deal with the problem. He explained the tech process if I have additional issues. he was there for 20 minutes and resolved our issue at a fair price. We will call Precision again when we have additional problems. From start to completion the issue was resolved in less than 1 day. Thank you

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A Response from: The Precision Team

We are happy to hear Precision Garage Door provided you with excellent service from start to finish! Offering options and explaining the technical process demonstrates a commitment to transparency and ensuring that you're fully informed about your garage door's condition and any potential solutions. Resolving the issue quickly and at a fair price further highlights their dedication to customer satisfaction. It's wonderful to hear that your problem was resolved efficiently, and it's an honor to know that Precision Garage Door has earned your trust for future needs. Thank you for sharing your positive experience!

Alex - Technician Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Service Team: Alex - Technician
Review:

The technician from Precision Garage Door not only lubricated and adjusted our garage door, he caught (and fixed) a mistake that the installer had made with our garage door rails.

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A Response from: The Precision Team

We love hearing that you had a positive experience with Precision Garage Door! It's great to hear that the technician not only took care of routine maintenance by lubricating and adjusting the door but also went above and beyond to fix an error made by the installer. Attention to detail like that can make a big difference in the performance and longevity of your garage door system and we are happy to have been able to assist you.

Alex - Technician Service Provided:
Garage Door Repair

Service Team: Alex - Technician
Review:

Highly recommended by next door neighbor and you have been in business a longtime. Technician arrived on time and explained everything clearly. Obviously knows the business.

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A Response from: The Precision Team

It's fantastic to hear that you had such a positive experience with our technician! Providing clear explanations and demonstrating expertise are fundamental aspects of our service philosophy. We strive to ensure that every customer feels confident and well-informed throughout the process. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

Alex - Technician Service Provided:
Install Garage Doors

Product:
Garage Doors

Service Team: Alex - Technician
Review:

Work done well, free inspection, told me options… I think I got a good work done

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A Response from: The Precision Team

We are so happy to hear that you've had a positive experience. In all home service repairs, finding someone reliable and transparent can make all the difference. We hope you call on us should you need assistance again in the future. We appreciate you.

Alex - Technician Service Provided:
Garage Door Repair

Product:
Opener

Service Team: Alex - Technician
Review:

Alex was professional and on time !

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A Response from: The Precision Team

Thanks for your business and for letting us know that timeliness and professionalism are priorities for you and that we met those expectations. We love hearing from you and appreciate your feedback.

Alex - Technician Service Provided:
Garage Door Opener Install

Product:
Opener

Service Team: Alex - Technician
Review:

Hidden charge for credit card service fees. Say they have pictures that we did not have rollers when we did. Said we need parts that we did not just wanted to have the springs and cable fixed. I will not use them again.

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A Response from: The Precision Team

We greatly appreciate the feedback you have given us so that we can serve you and other Precision Garage Door customers better. Listening to your experience with us helps us improve, and we assure you that we have heard you. Thank you for helping us get better. We will be in touch for further input and see if we can help in any way. You are the most valued part of what we do.

Alex - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Alex - Technician
Review:

Honest, prompt and very fairly priced.

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A Response from: The Precision Team

We love hearing the attributes that our customers appreciate about our work. Thank you for sharing and for your business, we appreciate the opportunity.

Alex - Technician Service Provided:
Garage Door Repair

Service Team: Alex - Technician
Review:

Our new development put in horribly cheap openers and they have never worked correctly. Alex replaced mine with a Genie and explained everything very well. He was very pleasant to work with. I had seen your trucks in our neighborhood and the Angies good rating and BBB rating all helped me decide on Precision. Thank you

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A Response from: The Precision Team

We are thrilled to hear that you are happy with Precision and the way we do garage doors right! We trust you'll be pleased with your upgraded opener for years to come, but we're here for you any time you have any garage door needs. Thank you for taking the time to let us know what is important to you and that we were able to meet your expectations, we appreciate you.

Alex - Technician Service Provided:
Garage Door Opener Install

Product:
Opener

Service Team: Alex - Technician
Review:

I am very happy with the extremely prompt service we received. The technician Alex Williamson was very helpful, professional, and took the time to explain and show me what he was doing. We are very satisfied with the job that was done. Will definitely share your company name with anyone who needs garage door service.

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A Response from: The Precision Team

We certainly appreciate your kind words and your recommendation! Thank you for choosing Precision for your garage door repair needs and for letting us know of your experience. We appreciate you.

Alex - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Alex - Technician
Review:

One of the rollers came off the guide rail, and my garage door was stuck open. Didn’t feel like I could shop around and felt that precision was very pricey. That said they were able to get me in same day two hour window. Alec came at the start of it was very thorough. They do a complete check and gave me three options for service. The work was completed quickly and works just fine. One thing I forgot to mention is when they confirm the appointment it includs a picture of the technician,which I thought was a really nice touch.

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A Response from: The Precision Team

We are so happy to have been able to help in your time of need and that you are happy with the work we provided.. Thank you for putting your trust in our team and our products. We appreciate you.

Alex - Technician Service Provided:
Garage Door Repair

Service Team: Alex - Technician
Review:

We live in a house new to us and are in the process of updating various mechanical systems—water purification, heating, air conditioning and so forth. We saw Precision’s ad on TV and gave them a call to come an look over our garage door. The person on the phone was pleasant and well informed. An appointment was set. A person, Alex, came on time, reviewed with me the condition of our door and the repairs he could make with a cost estimate. He proceeded to do his work and reviewed it with me. He provided preventative maintenance tips and we paid our bill. All was done professional and cordially. The door works fine!

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A Response from: The Precision Team

We appreciate you putting your trust in our products and our team with you new home. We are so happy to know that our services met your expectations and hope we are able to serve you should the need arise in the future.

Alex - Technician Service Provided:
Install Garage Doors

Service Team: Alex - Technician
Review:

Excellent and SAME DAY service for a broken spring. Communication was perfect regarding when service provider would be arriving and also provided their name and photograph to confirm identity. Service provider was kind, knowledgeable, and explained the options for repair/upgrade to us. If I ever need service again I will be sure to call Precision. Thank you!

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A Response from: The Precision Team

We are so happy to hear that you are pleased with the repair service that you received from our Team. We strive to provide clear communication, timely service appointments, and custom repair solutions for every door and opener need and are thrilled to hear this worked for you. We appreciate knowing that you'd call on us again and we welcome your business anytime the need arises.

Alex - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Alex - Technician
Review:

Very happy with the service Alex provided. He was informative and took care of my door opener issue.

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A Response from: The Precision Team

It is so nice to hear that your garage door opener service was performed with expertise and professionalism. We are happy that your service met your expectations. Thank you for sharing your experience with us and others, we appreciate your feedback and your patronage to Precision.

Alex - Technician Service Provided:
Garage Door Opener Repair

Service Team: Alex - Technician
Review:

Service person was early which is always a bonus these days. He was friendly and explained the issue with our garage door well.

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A Response from: The Precision Team

Thank you for sharing your experience with us. It is great to know that you appreciate your timely and thorough repair service. We strive to provide that best in customer service at our repair appointments and am glad to hear we hit the mark here. Thank you so much for your kind words.

Alex - Technician Service Provided:
Garage Door Repair

Service Team: Alex - Technician
Review:

Alex was knowledgeable and efficient in his work. He communicated every step of the repair. He repaired the springs on the double garage door. And he repaired the wood that the opener was attached. Great working with you, Alex. And thank you!

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A Response from: The Precision Team

We appreciate you sharing that your expectations were met at your recent garage door repair service visit. Thank you for your detailed feedback outlining exactly what was done and what you value. We appreciate the opportunity to help out and are glad to hear you are satfsied with the results.

Alex - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Alex - Technician
Review:

I broke the spring on one of my garage doors. I called Precision Garage doors in the late morning and had a service technicion here a few hours later. The technicion, Alex Williamson, did an assessment of all three garage doors and offered a common sense repair of the broken spring and additional needed bearings. Repair was complete within an hour. Excellent job. Highly recommended.

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A Response from: The Precision Team

Thank you for choosing Precision when you needed garage door repair services. We appreciate your business and your thorough review of your experience with our Company. Thank you for showing appreciation for what we do: inspection of all moving parts of your doors and openers and making recommendations based on our findings; leaving the decision-making up to you. We appreciate your trust in our experts and value your feedback.

Alex - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Alex - Technician
Review:

Alex showed up and I had a little issue with getting the garage door open with a broken spring. It was the only access to get in the garage. He didn't hesitate and found a way to get the door open . I was given a couple options and I chose just to have the springs replaced. Alex was very professional and had my garage door in working condition in a very reasonable time. My first thought was to repair it myself. Looking up what the parts were going to cost and the extra tools needed for the job plus my time. It was a easy decision to call a professional. Plus this was on Labor day.

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A Response from: The Precision Team

We are happy that you chose to call on us to help with your broken garage door spring. We appreciate knowing that you value our availability, expertise and professionalism. Thank you for your business and for letting us know of your experience.

Alex - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Alex - Technician
Review:

Alex provided prompt, professional service. I appreciated his review of work done. Thankful for his service.

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A Response from: The Precision Team

We are happy to be of service and appreciate hearing that you value our process. We value your business and your comments.

Alex - Technician Service Provided:
Garage Door Repair

Service Team: Alex - Technician
Review:

We had two new garage door openers installed by Alex. The whole process was excellent. Scheduling was easy (the dispatcher was able to get me an appointment on the same day) and the technician Alex was knowledgeable, friendly, efficient, on time and did a fantastic job with the installation. He accommodated us throughout the whole process and took time to explain the new device and its functions. I am very happy with this company and can fully recommend it.

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A Response from: The Precision Team

Thank you for trusting us with the purchase of your new garage door openers. We are pleased to hear that you received timely and professional service and are happy with the entire process. Thank you for your business and your feedback, we appreciate you.

Alex - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: Alex - Technician
Review:

We chose Precision Garage Door because we heard their ad on a local radio station, and they did not disappoint. They more than met our expectations. One aspect of our confidence and peace of mind was their pre-appointment communications, giving the name and photo of the technician. We knew exactly whom we were letting into our property. Thank you! Alex was extremely knowledgeable, helpful, and honest, giving us options of choices, plus educating us on how to maintain our automatic garage door. We are so thankful we chose Precision Garage Door. Bette Boesiger

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A Response from: The Precision Team

We are so happy to hear that you chose to call on us and are happy with your decision. We appreciate hearing the aspects of our services that you value and will continue to offer the same level of service in the future.

Alex - Technician Service Provided:
Garage Door Repair

Service Team: Alex - Technician
Review:

From my call for help and Alex having the door repaired was 45 minutes! Amazing! Thank you Alex!

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A Response from: The Precision Team

We aim for timely service, this was a win in that department! Thanks for letting us know that we exceeded your expectations, we appreciate hearing from you.

Alex - Technician Service Provided:
Garage Door Repair

Product:
Rollers

Service Team: Alex - Technician
Review:

Precision team do deserve the high ratings they have I have my opener keeps opening by itself, i called Alex from Precision showed in the same day at the time they said, took one hour of diagnostics, reset the codes, explained the actions he will perform, and the next action by costs in case problem persists, their cost for repair is very fair, i do recommend them

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A Response from: The Precision Team

We sure appreciate hearing that our services are appreciated and that we were able to help you with your garage door opener issues. We appreciate your feedback and will be here should you encounter any problems again in the future. Thank you for your business.

Alex - Technician Service Provided:
Garage Door Opener Repair

Product:
Opener

Service Team: Alex - Technician
Review:

The technician showed up early, gave us options in the quote and performed a quick and successful repair. I love that it comes with a 5-yr warranty.

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A Response from: The Precision Team

We are happy to hear that you are pleased with your prompt repair service and the result and reliability of our product. We appreciate your business and your comments. Thank you for taking the time to let us know of your experience.

Alex - Technician Service Provided:
Garage Door Repair

Service Team: Alex - Technician
Review:

Great service! Very prompt and friendly.

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A Response from: The Precision Team

We are glad to hear that you are happy with your recent garage door repair visit with Precision. We appreciate your business and your feedback.

Alex - Technician Service Provided:
Garage Door Repair

Service Team: Alex - Technician
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