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Alex - Technician

Alex - Technician
Technicians
Reviews: 9
Average: 5.00 stars
Alex - Technician has received 9 reviews, averaging 5.00 Stars:
1 2 3 4 5

Alex - Technician's Bio:

Hello my name is Alex and I’m a Minnesota local. I am a car enthusiast with a pretty cool Dodge Charger that I love to cruise around in with my wife and son. I look forward to providing you with the best possible customer service I can each and every day.

Review:

Technician Alex was great. Well informed, very skilled, easy to work with. Right on time and finished the job in appropriate time. 5 star service! Thanks

- Lee Wyatt

A Response from: Erica Amundson

Thank you for letting us know of your great experience. We strive to be on time and fixing it right for the first time is our motto! Glad to hear our way of doing things is working for our customers. We appreciate you!

Alex - Technician Service Provided:

Garage Door Repair


Product:

Springs


Technicians: Alex - Technician
Review:

I chose Precision Door MN because they were able to come next day instead of next week like another company I contacted before them. My technician was Alex W. and he was able to figure out why my garage door wouldn't open. Turns out it just had to be reset. I feel stupid but now I know. He also fixed a cable that was a bit not in place. Very knowledgeable and the bill wasn't that much either. Will definitely keep this company in mind next time something happens.

- Daniel Thesing

Alex - Technician Service Provided:

Garage Door Repair


Technicians: Alex - Technician
Review:

Super happy with my experience! Precision came out same day, and Alex the technician was on-time and the nicest guy! He was patient with my questions and very knowledgeable. Definitely will be using Precision going forward and also referring friends and family to them.

- Jessie Paque

Alex - Technician Service Provided:

Garage Door Repair


Product:

Cables


Technicians: Alex - Technician
Review:

Overall, this was a very positive experience. My old garage door opener decided to stop functioning on a Saturday night...just would not lift the door. I called several places, and did not hire any of them, due to big trip charges, huge hourly labor rates, and disinterested customer service people. When I hit your company, your answering service was obviously connected to you. Operator Kim could describe how your company functioned, its philosophy, how fees worked, etc. She was also warm, caring, and supportive. She assigned my case to Technician Alex. Alex arrived on time this morning (actually 10 minutes early), and was very personable, kind, and patient. I agreed to replace the opener, rather than repair the old one, but felt he gave me the time to make that decision on my own. There was no pressure at all. He was knowledgeable, and was able to answer all of my questions about the new equipment and about the invoice. He was also efficient, and installed the new opener and the additional equipment in record time. And, it's all working very nicely right now. Initially, I was attracted to your ad that indicated you worked on weekends for no additional fees. I was calling late on Saturday, so all of your Sunday slots were filled. I decided Monday AM was good enough, since everything else seemed so "right." Would not hesitate to call you again, and plan to recommend you to others.

- Julie Williams

Alex - Technician Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technicians: Alex - Technician
Review:

I am an extremely pleased first time customer. Customer service was very friendly and was able to get a tech out with in an hour or so. The tech was very friendly and explained what needed to be fixed gave me a quote on the spot. It took him less than an hour to complete the work he made sure I didn’t have any questions before he left. Thanks Alex and Precious Garage Door. You have a returning customer! I would highly recommend.

- Brenda Gibbons

Alex - Technician Service Provided:

Garage Door Repair


Product:

Cables


Technicians: Alex - Technician
Review:

The Customer Service is just awesome! The reaction on your requests and answers on your questions coming almost immediately. Very professional technician came to my property very quickly found and resolved all problems. I included Precision Door Service is company in my Trusted Contractors List.

- Aleksandr Gorshteyn

Alex - Technician Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technicians: Alex - Technician
Review:

They came out within an hour of calling, diagnosed the problem and fixed it right away Alex was great and professional. Would recommend Precision Door

- Joan

Alex - Technician Service Provided:

Garage Door Opener Repair


Technicians: Alex - Technician
Review:

The lady I talked to when I called to make an appointment was very helpful and kind. I was given a two-hour window of when the service tech would arrive. He called 30 min before he arrived, at the beginning of that window. I also was sent an email with the tech's name and picture on it so I could be assured who was knocking on my door. We made the appointment on a Wednesday afternoon and the tech arrived the next morning. The technician, Alex looked at my garage door to determine the repaires needed and gave me an estimate. It didn't take him long to complete repairs of replacing the sensors and cables. Then he lubed, adjusted, and tested the functioning of the door. I am vary pleased with the whole process. Friendly, punctual, and thorough service!

- Merlin Eddy

Alex - Technician Service Provided:

Garage Door Repair


Product:

Cables


Technicians: Alex - Technician
Review:

Awesome experience with initial phone call CSR and Technician Alex who replaced the broken torsion springs. Alex was knowledgeable, thorough and a pleasure to work with. Will definitely call Precision for future garage door services.

- Mary D

Alex - Technician Service Provided:

Broken Garage Door Spring Repair


Technicians: Alex - Technician
St. Paul Area

(651) 355-1712

(651) 355-1712
Roseville / Maplewood Area

(651) 254-7395

(651) 254-7395
Woodbury / Oakdale Area

(651) 605-0426

(651) 605-0426
Western Wisconsin Area

(715) 629-1310

(715) 629-1310
Eagan / Apple Valley Area

(651) 213-9122

(651) 213-9122
Minneapolis Area

(612) 326-3844

(612) 326-3844
Eden Prairie / Minnetonka Area

(952) 252-6189

(952) 252-6189
Maple Grove / Plymouth Area

(763) 354-7246

(763) 354-7246
Coon Rapids / Blaine Area

(763) 317-1427

(763) 317-1427
Precision Garage Door Twin Cities
Office: (651) 355-1714
53 Woodlynn Ave
Suite C

St. Paul, MN 55117
Precision Garage Door Twin Cities
Office: (952) 800-3338
14607 Felton Ct
Suite 118

Apple Valley, MN 55124