(877)820-5135

Read what people are saying
about Precision Garage Door in:

Farmington, MN

Precision Garage Door of St. Paul
has received 30 reviews, averaging 4.80 Stars:
1 2 3 4 5
Review:

I had a garage door emergency as my door broke at 4pm on a week day. No problem, Precision had tech Jonathan Zwart to my house within a couple of hours. Jonathan is AMAZING. He assessed the damage and educated me on everything garage door related. Within 2 hours he had the door back to working condition. Don’t hesitate to call this company and be sure to ask for Jonathan you won’t be disappointed

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A Response from: Kristi Hartmon

We are very happy to hear that you were treated professionally and got the issue repaired quickly and expertly at such a stressful time for you. It is our goal to get to our customers and fix their garage door issues in a timely manner and its good to hear we hit that mark for you. Thank you for such kind words and we're happy to help.

Jonathan - Technician Service Provided:
Garage Door Repair

Service Team: Jonathan - Technician
Review:

Absolute Pros! From start to finish, quote, next day install, installation and tips and tricks to keep things working right!

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A Response from: Kristi Hartmon

Thank you for letting us know how pleased you are with the professional service you received on the installation on your new garage door! We thank you for your business and your feedback.

Donny-    Installer Service Provided:
Install Garage Doors

Product:
Garage Doors

New Door Sales and Installation Team: Donny- Installer
Review:

Summary: Great technician. Great installation. Poor pricing clarity. Very overpriced parts. The technician, Colton, was excellent. He did a great a job with the installation, and was very helpful walking me through each step of the repair he was going to perform. His original quote on the springs I needed was one size too small, so the final bill was $14 more than he quoted; not a big deal there, though. 5-star service from him overall. I am deducting one star for the presentation of the pricing model from the company, however. When I called to get an idea of what they charge, they said "there's a $75 installation fee, but this is waived with the repair." While this is technically true, they charge a $65 "lube and tune" fee, which wasn't mentioned on the phone. They charged another $36 for a small bearing, which also wasn't mentioned on the phone. No one likes unexpected charges, especially when things are presented with the illusion of "no installation fee." I am deducting one more star for the price of their parts. The springs I got are rated at 15,000 cycles, and cost me $205 each. Had I ordered the same sized springs from somewhere like Lowes or Home Depot, they cost about $45 each. I assumed there would be some price markup to offset their "free installation," but 4x markup is extreme. Especially considering they charged me for installation in a roundabout way anyway. Overall I would say my experience was "just okay." I acknowledge that the job was done well, but next time I'll probably shop around for someone with more competitive prices.

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Colton - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Colton - Technician
Review:

I called Precision Door Service given on your site you stressed the fact that fixing a door can be done rather than a full replacement. When the technician got here, the response was the gear is sheered off so the entire garage door opener needs to be replaced. No consideration to even fix the opener was presented. The cost of replacing the opener was quoted at $500 dollars which is ridiculous. And I get charged $75 for the technicians to show up and give me this proposal. I've since purchased the replacement parts for the opener at a cost of $27 and will fix it myself.

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Alex - Technician Service Provided:
Garage Door Repair

Service Team: Alex - Technician
Review:

100% satisfied. Colton provided incredible service. Very thorough, gave all options up front, and his work is EXCEPTIONAL. Will recommend Precision to friends and family - Thank you!

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A Response from: Kristi Hartmon

Thank you for taking time to relay your experience. We are happy to know that the garage door repair process went well and that you are pleased with the finished product. We will be happy to help should you need us again and certainly welcome your referrals.

Colton - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Colton - Technician
Review:

The entire process, from the fact that I could contact the company in a live online chat (and schedule service right then), to when the job was finished, was seamless The tech, Jonathan, called to confirm prior to his arrival to let me know exactly when he'd get there. He was friendly, professional and explained everything that he needed to do. He also inspected the entire door system (even though we had a minor issue). We will call this company with ANY garage door issues in the future! Thanks, Precision Garage Door and Jonathan!

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A Response from: Erica Amundson

Thank you for detailing the points of contact that it takes to make the customer service experience memorable and successful. We work hard to keep customer focused at every point from scheduling to completing your repair - we are happy we hit the mark with you! Looking forward to serving you again, should the need arise. We appreciate your business.

Jonathan - Technician Service Provided:
Garage Door Repair

Service Team: Jonathan - Technician
Review:

Devon was fantastic! Great customer, service informed us of our options, and was very prompt. Customer service when scheduling was great too! Super reliable and very fair pricing.

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A Response from: Erica Amundson

Thank you for letting us know Devon was reliable, fair and informative during your repair visit. It really helps us to hit the marks in Customer Satisfaction and in earning repeat business. We appreciate you and are here if you should need us for any other garage door needs in the future.

Service Provided:
Garage Door Opener Repair

Review:

Awesome service. The tech was very knowledgeable, personable and will to put in the extra effort to get me what I needed. Their prices are very reasonable as well. I would highly recommend them.

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A Response from: Erica Amundson

Glad to hear that your new door is working well and that you are happy with our service. We appreciate your business and your feedback to help us remain #1 in Customer Satisfaction.

Mike - Technician Service Provided:
Install Garage Doors

Product:
Garage Door Opener

Service Team: Mike - Technician
Review:

Service tech guys Bret and Mike arrived on time and prepared to do the repairs on our garage door. They were incredibly efficient and courteous on the job. They are highly recommended. Thanks for the quick repair job on our door.

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A Response from: Erica Amundson

We appreciate you letting us know that your technicians did their jobs to your satisfaction. Always glad to hear we are serving our customers quickly and properly. Thanks for your feedback.

Bret - Service Manager Service Provided:
Garage Door Repair

Product:
Rollers

Service Team: Bret - Service Manager
Review:

Technician Alex was great. Well informed, very skilled, easy to work with. Right on time and finished the job in appropriate time. 5 star service! Thanks

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A Response from: Erica Amundson

Thank you for letting us know of your great experience. We strive to be on time and fixing it right for the first time is our motto! Glad to hear our way of doing things is working for our customers. We appreciate you!

Alex - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Alex - Technician
Review:

Professional Technicians, great communication, good product. I would use them again. Shout out to Devon for his help and Donny and Luis for the great install.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Very helpful and informative!

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Service Provided:
Garage Door Repair

Review:

One of our garage doors needed repair on a Friday afternoon. I called Precision not expecting to get anyone out to repair it today. From the initial call with Kara to the service work done by Troy they will be our “Go To” for anything garage door related. Within 3 hours Troy had the door back operational. Thank you Troy and Precision.

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Service Provided:
Garage Door Opener Repair

Review:

Fantastic job. Repairs were done reasonably priced. Workers were very professional. They did a great job. If you need anything done to your garage door I highly recommend this company.

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Jason - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Service Team: Jason - Technician
Review:

Troy was fantastic!

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Service Provided:
Garage Door Repair

Review:

The overall experience surpassed my expectations. Joshsua Kuss was very professional, honest, and fast. I thought I would spend over a thousand dollars for my garage door problem and he got it fixed less than $200 in minutes. I was very happy with Josh's service that I referred him to my brother the same week. Thank you Precision and thank you Joshsua Kuss.

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Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

Troy came out on a Sunday morning. He was personable, knowledgeable, and took pride in his work. He did a fantastic job getting our garage door up and running again. I would ask for him again!

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

I needed someone quick. When I called you could come out fast. Everything went very good. Knowledgeable Tech. Done in know time. Very nice to work with.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

The tech came to our home on a Sunday, and was very polite and thorough. I was impressed!

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

Our door broke at 11:45 on December 23rd. I called and someone was out at 1:00 and finished at 2:00! Devon our tech was friendly, courteous and awesome. Can’t believe the service. Even with the holidays and a snowstorm coming the service was outstanding. Thank you.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Ronnie was our technician and he certainly surpassed all expectations! When he arrived he looked at our door and told us exactly what was needed and he took care of everything! He was great to work with and we will certainly have your company again if we need any future repairs.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Precision was excellent. They responded very quickly to our issue and had everything fixed the same day within 2 hours. Eli, our technician, was professional and kind and provided excellent service work for us.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Spot on service. Devon was knowledgeable, friendly and explain everything being done. Very quick appointment and service same day.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Great same day service. Very professional! Highly recommend.

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Service Provided:
Garage Door Opener Repair

Review:

Jon replaced my broken garage door springs yesterday. He was very knowledgeable, friendly and professional. He explained how to tell if parts were wearing out and upkeep on the door. He did not pressure me into anything I did not want done. He did a great job replacing the springs, bearings on the bar and spraying the hinges. Goes up much quieter now. He also made sure everything including my opener were working they way they should. Thanks for a great experience Jon.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Rudy was professional, on time, knowledgeable and helpful... fixed my garage in less than 2 hours and I needed most of the moving parts replaced!! Thanks Rudy!! Precision door should be the only company one should choose to handle garage door needs.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

I called to simply have the seals on my garage doors replaced to hold heat better. While here, he offered to do a lube and adjustment to my opener and replace my old steel wheels. MUCH QUIETER!!! Thanks Tom! AAA+++

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A Response from: Kristi Hartmon

Thank you for your review! We are happy to hear your garage is sealed better to hold the heat (especially now that Winter has arrived). It's amazing what a lube and tune-up, and ultra-quiet rollers can do to make garage doors run more smooth and quiet. Thank you for your business - we appreciate it.

Tom Hartmon Service Provided:
Garage Door Repair

Product:
Rollers

Owners: Tom Hartmon
Review:

Thank you for the fast and wonderful service today, Tom! Very kind and thorough in explaining the concerns found. Will definitely recommend to others!

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A Response from: Kristi Hartmon

Katie, Thank you for review your service with Precision Door and Tom. We are happy you had a great experience with us. Thank you for your business.

Tom Hartmon Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Owners: Tom Hartmon
Review:

Just had Jason come out and re-do springs, rollers, and hinges. He was able to come ahead of schedule and had everything done before most repair companies would have even shown up. Impressed with the workmanship and customer service. Would recommend to everyone.

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A Response from: Kristi Hartmon

That is great to hear. Our Certified Technicians take pride in their work and we are glad that shows through to our valued customers. Thank you for your business and trusting Precision Door Service.

Jason - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Jason - Technician
Review:

Outstanding Service Above and beyond work and service was excellent Very nice, polite, timely, and went above and beyond reset some openers and keyless also down the road at another property for me Truly nice people I will work with them again Its hard to find honest hard working and have pleasant experience Thank you for your service Ravit Berg

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Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

St. Paul Area

(651) 355-1712

(651) 355-1712
Woodbury / Oakdale Area

(651) 605-0426

(651) 605-0426
Western Wisconsin Area

(715) 629-1310

(715) 629-1310
Roseville / Maplewood Area

(651) 355-1712

(651) 355-1712
Eagan / Apple Valley Area

(651) 605-0426

(651) 605-0426
Minneapolis Area

(612) 326-3844

(612) 326-3844
Eden Prairie / Minnetonka Area

(952) 252-6189

(952) 252-6189
Maple Grove / Plymouth Area

(763) 354-7246

(763) 354-7246
Coon Rapids / Blaine Area

(763) 317-1427

(763) 317-1427
Precision Garage Door Twin Cities
Office: (651) 355-1714
53 Woodlynn Ave
Suite C

St. Paul, MN 55117
Precision Garage Door Twin Cities
Office: (952) 800-3338
14607 Felton Ct
Suite 118

Apple Valley, MN 55124
Precision Garage Door Western Wisconsin
Office: (715) 201-2933
595 Schommer Dr
Suite B

Hudson, WI 54016