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Read what people are saying
about Precision Garage Door in:

Farmington, MN

Precision Garage Door of St. Paul
has received 53 reviews, averaging 4.89 Stars:
1 2 3 4 5
Review:

I called on Thursday morning to find out if Precision Garage Door did tune ups, I just moved to the area and could tell that the garage doors haven't had any attention. Adam came out same day and get everything taken care of right away. I will recommend this company to my neighbors!

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Adam - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Adam - Technician
Review:

Was able to schedule an appointment online for the following day. Repair man showed in the window I booked. Everything fixed. Very professional. Would use again. Lifetime warranty!!!

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Gregg - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Gregg - Technician
Review:

Overall great experience, fixed and updated only what was needed to keep my garage door running smoothly! Also installed a new key pad! Will definitely use for all my garage door needs!

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Patrick - Technician Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Service Team: Patrick - Technician
Review:

Great Experience, Called in advance, showed up on-time, good use of tablet to show options and costs, credit card transaction was quick and easy (although I wasn't too thrilled by the $20 credit card fee). James M, the service guy was quick, informative, cordial and proficient.

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A Response from: The Precision Team

Thank you for your feedback and for choosing Precision Garage Door! We're thrilled to hear that you had a great experience with James and our garage door repair service. We apologize for any inconvenience caused by the credit card fee—your feedback is valuable to us, and we'll take it into consideration for the future. If you have any more questions or need further assistance, please feel free to reach out to us. We appreciate your business and hope to serve you again in the future!

James - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: James - Technician
Review:

Chad came out and fixed our issue in minutes. He was extremely helpful and courteous.

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A Response from: The Precision Team

Thank you for your wonderful review! We're delighted to hear that Chad provided you with such efficient and courteous service. At Precision Garage Door, we strive to resolve issues quickly while maintaining a high standard of customer care. If you have any more questions or need further assistance, please feel free to reach out. We appreciate your feedback and recommendation!

Chad - Technician Service Provided:
Garage Door Repair

Service Team: Chad - Technician
Review:

Precise, on time and knowledgeable. Wouldn’t call anyone else!

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A Response from: The Precision Team

Thank you so much for your fantastic review! We're delighted to hear that you found our service precise, punctual, and knowledgeable. Providing exceptional service is what we strive for at Precision Garage Door, and we're thrilled to know that we've earned your trust and loyalty. We appreciate your business and look forward to helping out should you require our services again in the future.

Adam - Technician Service Provided:
Garage Door Repair

Service Team: Adam - Technician
Review:

Chuck showed up on time, and while checking things over he explained issues and offered explanations and solutions.. Among the reasons for being there was the garage door opener which he replaced; in hind sight, there was no discussion about the type of opener we wanted which we should have done. In the end, we have a new setup that works very smoothly and quietly, and all should be well for several years to come.

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A Response from: The Precision Team

It's great to hear that Chuck provided thorough explanations and offered solutions while addressing the issues with your garage door opener. While it's understandable that you might have wanted a discussion about the type of opener beforehand, it's reassuring that the new setup is working smoothly and quietly. Sometimes, technicians might have recommendations based on their expertise, but it's always good to communicate preferences upfront. Nonetheless, it's clear that Chuck ensured your garage door system is in good shape for the foreseeable future. If you have any further questions in the future, don't hesitate to reach out; we appreciate you.

Chuck - Technician Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Service Team: Chuck - Technician
Review:

I set an appointment for just basic maintenance and check. The service technician, Brian, was very professional and explained and showed everything very clearly of what should be done but also what wasn't needed. I asked for a quote to install a new opener on the third garage door but Brian suggested why not just use one of the two existing that was most worn but still functional. Then he put a new one on the main, most used door. Two visits to our home, total repair time about 3.5 hours and we are very happy. Brian did a great job!

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A Response from: The Precision Team

We are thrilled to hear that Brian provided exceptional service during his recent garage door repair visit at your home! His professionalism and clear explanations demonstrate a commitment to ensuring you understand the maintenance process fully. It's also impressive that he offered a practical solution regarding the opener, optimizing functionality while keeping costs in mind. It's always a pleasure when a service technician goes above and beyond to ensure customer satisfaction. It's clear that Brian's expertise and dedication made a positive impact, leaving you very happy with the outcome. Thank you for sharing your experience and for your patronage to Precision Garage Door.

Brian - Technician Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Service Team: Brian - Technician
Review:

My experience with Precision Garage Door was VERY positive. The person who answered my call was polite, understanding and helpful--and this was on Easter Sunday! Brian was AMAZING! He was prompt, friendly, informative, thorough and super efficient. I definitely recommend Precision Garage Door.

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A Response from: The Precision Team

We are so pleased to hear that your experience with our Company was so positive! Thank you for letting us know you appreciate our whole team and that your project was completed to your satisfaction. We appreciate your feedback, your patronage, and your recommendation.

Brian - Technician Service Provided:
Garage Door Repair

Service Team: Brian - Technician
Review:

I used your company before. Very satisfied then and today. Chad was great.

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A Response from: The Precision Team

Thank you for your repeat business, that really means so much to us. We are happy to help any time you find yourself needing garage door service or maintenance. Thank you for putting your trust in our Team and our products, we are honored to be your Garage Door Repair Team of choice.

Chad - Technician Service Provided:
Garage Door Repair

Service Team: Chad - Technician
Review:

Thank you Precision Garage Door! My tech, James, rocked it! James worked efficiently and it was a job well done!

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A Response from: The Precision Team

You are welcome! We are happy to hear you are thrilled with you repair service. Thank you for letting us know and for trusting us with your garage door needs.

James - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: James - Technician
Review:

My cables broke. Scheduled an appointment on a Saturday and Colton arrived early. He did a thorough inspection. Pointing out issues. I decided what to have replaced. He did a fantastic job. Definitely on my call list for any future issues.

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A Response from: The Precision Team

We are glad you called when you were experiencing garage door issues. Thank you for trusting our expert recommendations and for letting us know that the repair was done to your satisfaction. We will be happy to help should you encounter any issues in the future.

Service Provided:
Garage Door Repair

Product:
Cables

Review:

Precision Garage Door was excellent. The service was easy to schedule online and they kept in contact to let me know when the technician was on the way. I was able to move up the time since he finished his previous job early. Chad was very nice, explained everything to me and answered all my questions. I'll need a new door opener soon and will definitely call them for any future service needs. Thank you! Carolyn Curielli

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A Response from: The Precision Team

We are happy that we were able to provide timely and professional service and that you are happy with the experience with our team. The fact that you will choose to use our services again in the future is a huge win for us. Thank you for your business and your comments.

Chad - Technician Service Provided:
Garage Door Repair

Product:
Rollers

Service Team: Chad - Technician
Review:

I had used Precision in the past. Outstanding service!

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A Response from: The Precision Team

Thank you for your return service, that really means a lot to us. We are happy to help when you need us. We appreciate hearing that you are happy with our work.

Adam - Technician Service Provided:
Garage Door Repair

Product:
Cables

Service Team: Adam - Technician
Review:

Paul did an excellent job fixing the broken spring on my garage door. He kept me updated on his arrival time and when the first set of springs he put on didn't work quite right, Paul made sure to make it right by removing them and installing a heavier set of springs. I will use Precision again if I have any other problems with my garage doors.

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A Response from: The Precision Team

We are so happy to hear that you are happy with the completed work done for you to resolve your garage door issue. We fix garage doors right and are glad to see that you noticed the lengths we go through to ensure each project is completed correctly. Thank you for your business and your feedback. We appreciate hearing from you.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

showed up in less than 90 minutes and fixed the door!

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A Response from: The Precision Team

We are here when you need us! Thanks for sharing appreciation for what we do, we love hearing your feedback.

Service Provided:
Garage Door Repair

Review:

Got a full garage door and opener replacement this week. Couldn't be happier with the result and the service. Everything was prompt, communication was fantastic as always. I would highly recommend Precision to anyone in the area seeking garage door repair or replacement. Truly first class from start to finish.

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A Response from: The Precision Team

We are thrilled to hear you are happy with your new garage door and opener replacement. We take pride in providing outstanding customer service and communication as well as expert installation. Thank you for taking the time to share your experience with us and your high recommendation; we appreciate you.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

I had a spring break on my door on a Sunday, did some research and choose Precision. Saw they had a chat on the website, so thought would get more information. 5 minutes later I had an appointment for the next morning at 8:00 am. Colton was very professional, gave me an estimate and check the door for any other needs. Within an hour I had new springs and a working door. I very pleased for the quick and quality service. Thank You Colton and Precision.

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A Response from: The Precision Team

You're welcome! Thank you too for calling on us in your time of need an for letting us know that you were pleased with the prompt service and professional repair you received. We are happy to help and thrilled to hear you are satisfied with the experience.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Did a great job. Will call them again if I have troubles with my garage door.

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A Response from: The Precision Team

Thanks for letting us know you were happy with your service. It is an honor to know you would not hesitate to call us again should you need our services; that is the highest compliment.

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Jonathan zwart was the supervising installer and the second d technician did a great job explaining everything and performed great service. They were both very knowledgeable. They made sure to to setup everything with the new opener and ensure all was working properly.

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A Response from: Kristi Hartmon

We are happy to have been able to help solve the recent issue you were experiencing with your garage door opener. Thank you for your trust in our product and our team in installing your new opener. We are sure you will be happy with the new functionality as well as its expert installation. We appreciate working with you and the time you took to let us know of your experience with our Company.

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

I had a great experience with Precision Garage Door. Zac, the technician that came to repair our door was very friendly and professional. He took the time to answer my questions while performing the repairs. The repairs exceeded my expectations. I highly recommend this company!

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A Response from: Kristi Hartmon

Thank you for letting us know that your garage door repair went so well! We appreciate hearing that your issue was addressed professionally and with courtesy. We are pleased to know that you are happy with the results.

Service Provided:
Garage Door Repair

Review:

Service was very quick and Zach, did a great job of repairing the problem. He was also very courteous and knowledgeable. I highly recommend this Precision for garage door repair or replacement.

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A Response from: Kristi Hartmon

We thank you for your business and for letting us know that you were pleased with the repair and service you received on your recent garage door repair visit. We aim for timely and professional service and are happy to hear we succeeded. We value your feedback as it helps us keep doing what we strive to do.

Service Provided:
Garage Door Repair

Review:

I was very happy with the service given me on my garage door Alex was very nice and helpful. Be more then have him agan if needed. THANK YOU ALEX.

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A Response from: Kristi Hartmon

We are pleased to hear that you are satisfied with your recent garage door repair visit. Thank you for taking the time to post your review as it helps us provide stellar service and others in making the right decision and choosing Precision!

Alex - Technician Service Provided:
Garage Door Repair

Service Team: Alex - Technician
Review:

I had a garage door emergency as my door broke at 4pm on a week day. No problem, Precision had tech Jonathan Zwart to my house within a couple of hours. Jonathan is AMAZING. He assessed the damage and educated me on everything garage door related. Within 2 hours he had the door back to working condition. Don’t hesitate to call this company and be sure to ask for Jonathan you won’t be disappointed

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A Response from: Kristi Hartmon

We are very happy to hear that you were treated professionally and got the issue repaired quickly and expertly at such a stressful time for you. It is our goal to get to our customers and fix their garage door issues in a timely manner and its good to hear we hit that mark for you. Thank you for such kind words and we're happy to help.

Service Provided:
Garage Door Repair

Review:

Absolute Pros! From start to finish, quote, next day install, installation and tips and tricks to keep things working right!

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A Response from: Kristi Hartmon

Thank you for letting us know how pleased you are with the professional service you received on the installation on your new garage door! We thank you for your business and your feedback.

Donny-    Installer Service Provided:
Install Garage Doors

Product:
Garage Doors

New Door Sales and Installation Team: Donny- Installer
Review:

Summary: Great technician. Great installation. Poor pricing clarity. Very overpriced parts. The technician, Colton, was excellent. He did a great a job with the installation, and was very helpful walking me through each step of the repair he was going to perform. His original quote on the springs I needed was one size too small, so the final bill was $14 more than he quoted; not a big deal there, though. 5-star service from him overall. I am deducting one star for the presentation of the pricing model from the company, however. When I called to get an idea of what they charge, they said "there's a $75 installation fee, but this is waived with the repair." While this is technically true, they charge a $65 "lube and tune" fee, which wasn't mentioned on the phone. They charged another $36 for a small bearing, which also wasn't mentioned on the phone. No one likes unexpected charges, especially when things are presented with the illusion of "no installation fee." I am deducting one more star for the price of their parts. The springs I got are rated at 15,000 cycles, and cost me $205 each. Had I ordered the same sized springs from somewhere like Lowes or Home Depot, they cost about $45 each. I assumed there would be some price markup to offset their "free installation," but 4x markup is extreme. Especially considering they charged me for installation in a roundabout way anyway. Overall I would say my experience was "just okay." I acknowledge that the job was done well, but next time I'll probably shop around for someone with more competitive prices.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I called Precision Door Service given on your site you stressed the fact that fixing a door can be done rather than a full replacement. When the technician got here, the response was the gear is sheered off so the entire garage door opener needs to be replaced. No consideration to even fix the opener was presented. The cost of replacing the opener was quoted at $500 dollars which is ridiculous. And I get charged $75 for the technicians to show up and give me this proposal. I've since purchased the replacement parts for the opener at a cost of $27 and will fix it myself.

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Alex - Technician Service Provided:
Garage Door Repair

Service Team: Alex - Technician
Review:

100% satisfied. Colton provided incredible service. Very thorough, gave all options up front, and his work is EXCEPTIONAL. Will recommend Precision to friends and family - Thank you!

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A Response from: Kristi Hartmon

Thank you for taking time to relay your experience. We are happy to know that the garage door repair process went well and that you are pleased with the finished product. We will be happy to help should you need us again and certainly welcome your referrals.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

The entire process, from the fact that I could contact the company in a live online chat (and schedule service right then), to when the job was finished, was seamless The tech, Jonathan, called to confirm prior to his arrival to let me know exactly when he'd get there. He was friendly, professional and explained everything that he needed to do. He also inspected the entire door system (even though we had a minor issue). We will call this company with ANY garage door issues in the future! Thanks, Precision Garage Door and Jonathan!

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A Response from: Erica Amundson

Thank you for detailing the points of contact that it takes to make the customer service experience memorable and successful. We work hard to keep customer focused at every point from scheduling to completing your repair - we are happy we hit the mark with you! Looking forward to serving you again, should the need arise. We appreciate your business.

Service Provided:
Garage Door Repair

Review:

Devon was fantastic! Great customer, service informed us of our options, and was very prompt. Customer service when scheduling was great too! Super reliable and very fair pricing.

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A Response from: Erica Amundson

Thank you for letting us know Devon was reliable, fair and informative during your repair visit. It really helps us to hit the marks in Customer Satisfaction and in earning repeat business. We appreciate you and are here if you should need us for any other garage door needs in the future.

Service Provided:
Garage Door Opener Repair

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St. Paul Area

(651) 355-1712

(651) 355-1712
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(651) 605-0426

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Western Wisconsin Area

(715) 629-1310

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Roseville / Maplewood Area

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Minneapolis Area

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Suite C

St. Paul, MN 55117
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