About Patrick
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Reviews for Patrick - Technician
Thanks for the excellent review, Phil. It's great to hear you had a positive experience with our garage door services. Your feedback helps us continue to serve our St. Paul community effectively.
Service Team: Patrick - Technician
Service: Garage door consultation
Edwing Gelvez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent work however, so over price and felt that he wasn’t very honest. He gave me a “deal” on things that I mentioned were not important. He said that the repairs were focused on safety issues. A bottom weather seal was not mentioned I said not but either way it was install and charged $160. Overall pricing went too high.
Replaced trim/ seals on two doors plus springs and rollers.
Thanks for your review, Randall. We appreciate your feedback on the trim, seals, springs, and rollers for your garage doors. If you need any more assistance, let us know!
Service Team: Patrick - Technician
Service: Customer support
Crew came out to replace trim/seal on both doors. They replaced it on the double door and when we got to the single door we experienced some operational issues with the door which we’ve had periodically in the past. Determined the spring needed to be replaced. Scheduled a tech to replace the spring(s) the next morning. While he was here we decided to replace springs and rollers on the double door also, both are 10 years old so it was time before going through another winter. Very good experience, tech was knowledgeable and hard working.
Thanks for sharing your experience, Randall. It’s great to hear our team effectively addressed the issues with your garage doors. If you need any more assistance with garage door services, we're here to help.
Service Team: Patrick - Technician
Service: Customer support
Raymond Andrews
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great guy…great service
Service Team: Patrick - Technician
Service: Garage Door Repair
I ended up not using them. I called the day of my appointment to get some more information on the price of my broken spring replacement. The person on the phone stated springs replacement starts at $260 and goes up from there. I kept my appointment thinking it would be a bit more for both springs but never expected almost $900 when the guy showed up. Cost me a $49 trip charge. Seems like a revenue stream for them to tell people a lower price on the phone. Just be aware of this.
Hi Matt, we’re sorry to hear about your experience and understand how frustrating it must have been to receive an estimate that was significantly higher than what you were expecting based on your initial phone conversation. We never want a customer to feel caught off guard by the cost of a service. We appreciate you bringing your concerns about the pricing and communication to our attention, and we’ll be sharing your feedback with our team.
Service Team: Patrick - Technician
Service: Garage door consultation
Brenda Hoff
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I like that you have a good BBB rating!
Service Team: Patrick - Technician
Service: Garage Door Opener Install
Ross R.
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Called in a broken garage door issue on Sunday afternoon in the Mound area and was repaired same day. Sunday same day service with no extra emergency weekend trip charge - that's a wow! Technician Patrick knew what to do and how to do it and did so efficiently and cost effectively. Thank you Patrick and Precision Garage Door!
Service Team: Patrick - Technician
Service: Garage Door Repair
Precision replaced my track and door three months ago. When I had a couple issues, they came back and quickly made the adjustments under warranty. I appreciate their pleasant demeanor and focus on getting it right.
Thanks for sharing your experience, Lee. We're pleased to hear our team promptly addressed the issues with your garage door and track. Your satisfaction with our service is important as we strive for quality in garage door repairs.
Service Team: Patrick - Technician
Service: Garage door consultation,General repairs & installation
We have used Precision for our past two homes. They are prompt, professional and have skilled repair techs along with quality products.
Thanks for sharing your experience, Theresa. It’s great to hear that you've relied on Precision for your garage door needs in your past homes. Our team is dedicated to providing prompt and professional service with quality products.
Service Team: Patrick - Technician
Service: General repairs & installation
Thanks for your review, John. We're pleased to hear you had a great experience with our garage door services. Your support helps us continue to provide quality service in Apple Valley.
Service Team: Patrick - Technician
Service: Customer support
Pat Borer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Your service and service technician was excellent. However, your invoice was too costly and I wouldn't recommend you to anyone. There is plenty of competition to choose from. Pat
David Allgeyer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Prompt. Fixed my issue.
Fantastic professional Prompt Service! Technician was great! Completely explained every detail of repairs, didn’t try to upsell. Repairs were done in quick! If you need garage door repairs call Precision Garage Door!
Thanks for your fantastic review, Terry. It’s great to hear that our technician provided clear explanations and prompt service. If you need garage door repairs again, we're here to help!
Service Team: Patrick - Technician
Service: General repairs & installation
Ron Eggenberger
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Both Patrick and Aaron showed up on time and did a super job. Very profcient and knowledgeble . In general good guys all around. Ron Eggenberger
We had needed a new garage door opener for a while and had been putting it off. I decided to call Precision to set up a time to get a new one installed. I talked to a lady at 8:30 am about what we needed and she said she could have a technician to our house between 10:00-12:00 that same morning. I told here this wasn’t any kind of emergency to we were please it could get done so fast. The technician, whose name was Patrick, texted me telling us he was going to show up early which was great. He got here, explained the options and we made our decision. He was great at explaining the options we had and he gave a time estimate on how long it would take. He was spot on in the installation and took great time showing and teaching us how to use all the features of our new opener. We didn’t choose the cheapest option because we wanted the top of the line. We’d used Precision before, would use them again and would definitely recommend them to anyone in need of any repairs or a new garage door opener installation
Thanks for sharing your experience, Terry. It's great to hear that Patrick provided thorough explanations and timely installation for your new garage door opener. Your recommendation means a lot to us!
Service Team: Patrick - Technician
Service: General repairs & installation
Patrick was excellent to work with. He was very thorough, professional, and took the time to explain everything clearly while giving honest recommendations without any pressure. The repair was done quickly and turned out great. I also really appreciated how fast they were able to come out the same day I chatted with the company online. Patrick even offered his number in case we had any follow-up questions, which was above and beyond. We’ll definitely be using Precision Garage Door again for other repairs we have coming up.
Thanks for your detailed review, Jordan. It's great to hear that Patrick provided thorough and professional service. Quick same-day repairs are what we aim for. Looking forward to assisting you with any future garage door needs.
Service Team: Patrick - Technician
Service: General repairs & installation
Adam, my garage door technician was very knowledgeable and friendly. Everything was done in a professional manner and I was extremely pleased with the service Adam provided. I would highly recommend Precision Door Service.
Adam's expertise and friendly service truly stand out. It's great to hear you were pleased with the professional handling of your garage door needs. Your recommendation means a lot!
Service Team: Patrick - Technician
Service: Garage door consultation,General repairs & installation
Debbie McIlhon
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Best garage door service ever! I needed my garage opener reset and the technician, Patrick, came out and fixed the problem within minutes. Patrick is knowledgable, friendly and professional. Precision sold us our door and opener last year and we’ve had nothing but excellent service and product! I highly recommend them!
Service Team: Patrick - Technician
Service: Garage Door Opener Repair
Thanks for your positive review, Carol. We're pleased to hear you had a great experience with our garage door service in St. Paul. Your support means a lot to us!
Service Team: Patrick - Technician
Service: Garage door consultation,General repairs & installation
Keith Bevers
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Patrick Rough was a pleasure to meet. His knowledge and communication showed his exceptional skills and made us feel comfortable with doing business with Precision Garage Door Company.
Joe Pauly
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The service person was very friendly and knowledgeable.
Had a bit of a glitch to a what time service was to be rendered, but it was immediately rectified and service was given satisfactorily.
Thanks for your feedback, Virjeanne. We're glad the scheduling issue was resolved quickly and that you were satisfied with the service provided. Your experience helps us improve.
Service Team: Patrick - Technician
Service: General repairs & installation
Jaime Antonen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great service, fast and reliable
Service Team: Patrick - Technician
Service: Garage Door Repair
Precision Garage technician/installer Patrick was professional courteous, and great to work with. He patiently answered questions and addressed concerns prior to installation. Installation completed in a timely manner. We had a slight issue after installation with the framework of the garage opening and Patrick came back on site and addressed that as well. I rarely give 5/5 but in this case I think it is deserved.
Thanks for your kind words and positive review! We strive to provide exceptional service and are glad to hear that you had a great experience with Precision Garage Door Service.
Service Team: Patrick - Technician
Service: General repairs & installation
Bob Collins
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Patrick was super competent and friendly. He arrived on time and did a great job. I would have no problem using Precision Garage Door again, but, man, I hope I don't have to. :*)
Peter Fooshe
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Patrick was great. Very professional and helpful.
Service Team: Patrick - Technician
Service: Garage Door Repair
Honestly one of the best vendors I’ve ever worked with. I’m glad I don’t need their services often but the 2 times I did they were exceptional. On time, didn’t tell me things we didn’t need, and things to plan for in the future.
Thanks for taking the time to leave a positive review, Derek. We appreciate your review and feedback. We are glad to hear that you had a great experience with our local Eden Prairie, MN team.
Service Team: Patrick - Technician
Service: General repairs & installation
Darin Kolbeck
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Thanks for the prompt service. The tech was professional and did a great job.
Dan Bjornlie
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Patrick Rough did a great job! He was on-time, courteous, knowledgeable and repaired my garage door (spring, bearings & cables) quickly. All in -12 deg. temperatures. Highly recommend Patrick and Precision!

