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Patrick - Technician
Average: 4.77 stars
Patrick - Technician's Bio:
Hello, my name is Patrick. I was born in Washington State but was raised the majority of my childhood here in Minnesota. I spend a lot of my free time with my wife and little man. I enjoy anything outdoors and play baseball as it is my go to sport. I also enjoy golfing when I can. I look forward to assisting you with all your garage door needs!
Woodbury, MN
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Service Team: Patrick - Technician
Hudson, WI
I have always had a very good experience when I need assistance from Precision. Professionals with the knowledge and patience to solve the problem.
- C E Tobler
Minneapolis, MN
Patrick was excellent, arrived on time, thoroughly explained what the problem was, offered us options. Then he carefully explained what he had done, pointing out some of the parts he had replaced. He was very professional but friendly and a pleasure to work with. All in all, very satisfied with this service call/
- Will Kenny
Saint Paul, MN
This is a Soulless corporate rip off. My garage door stopped working 4 hours after a $1,000 repair. I can't close the door. The tech who did the repair left me his business 'card' that had a call center number on it, which is weird. Why would you have him give me a card with his name and a phone # if I couldn't actually get a hold of him? When I texted the number the tech used to call me in the morning, it said the number was not monitored which means you pay for a dialing service to connect me with the technician to keep a barrier between your workers and customers. When I called the call center for help, they said another department would be reaching out to schedule an appointment. When the "other department" never called me, I called back and was told I'll have to wait until tomorrow. This system of post sale deflection is by design. You have invested time, services, and planning to make it difficult to reach you, after you take my money. Why do you choose to operate this way? There was nothing local or personal about this experience. These business practices do not build trust. (even if your call center music says I can trust you)
- Matt Ferry
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Service Team: Patrick - Technician
Eden Prairie, MN
Easy to schedule and appointment, tech (Patrick) arrived on time and did a great job fixing the multiple issues with my garage door.
- Mark David
Hastings, MN
Patrick was on time, communicated clearly and concisely what needed to be fixed as well as optional services, and completed the job in a timely fashion. Patrick turned what was a stressful situation into one that was entirely painless at a reasonable cost. Very pleased with the experience. Would definitely recommend Precision to others! Thanks!
- Michael W
North Oaks, MN
I have used Precision Door before and was very happy with the service. Recently my spring broke and they had someone out the same day I called. The service tech, Pat Rough, was polite and very efficient. He explained all my options and fixed the problem immediately. He is an excellent service tech and I highly recommend the Precision Door for your garage door needs!
- Dennis Johnson
Farmington, MN
Overall great experience, fixed and updated only what was needed to keep my garage door running smoothly! Also installed a new key pad! Will definitely use for all my garage door needs!
- Cassandra Francis
Inver Grove Heights, MN
Very professional service by Mr Rough.
- Merle Bryan
River Falls, WI
I am most happy when things run smoothly. Now my garage door runs smoothly and quietly thanks to the Precision Garage Door professionals. The young men were friendly and thorough, explained everything and answered all my questions. Their work meets my complete satisfaction.
- Linda P
Thank you for sharing your positive experience! We’re thrilled to hear that your garage door is now running smoothly and quietly. It’s great to know that our team provided friendly and thorough service while addressing all your questions. Your satisfaction is our top priority, and we’re glad we could meet your expectations. If you need anything else in the future, don’t hesitate to reach out. Thanks again for choosing Precision Garage Door!
Hopkins, MN
Very thorough inspection - Issue quickly fixed - Reasonable pricing - Pleasant and knowledgeable technician.
- CraigP
Thank you for your review! We're delighted to hear that you had a positive experience with Precision Garage Door. Providing thorough inspections, quick resolutions, reasonable pricing, and pleasant, knowledgeable technicians are all priorities for us. If you have any more questions or need further assistance in the future, please feel free to reach out. We appreciate your feedback and look forward to serving you again!
Minneapolis, MN
I was impressed when I called to make an appointment to get my garage door checked out/replaced & was told they'd come within a couple day. In today's world that's almost unheard of. The technician called as promised & did a great job. No pressure & an honest review of what he could do - answered all my questions & did a fantastic job. He was courteous, did a great job & I have to admit I am one happy customer. I would recommend Precision again to anyone who needs their services. I'd give them 5 stars anytime.
- Penny M
Thank you so much for your glowing review! We're thrilled to hear that you had a great experience with Precision Garage Door from start to finish. Providing prompt service and honest assessments is something we pride ourselves on, and we're delighted that our technician could meet your expectations. Your recommendation means a lot to us! If you ever need any further assistance or have more questions in the future, please feel free to reach out. We appreciate your trust in us and will be happy to assist with any garage door needs again!
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Service Team: Patrick - Technician
Eagan, MN
Patrick arrived a few minutes ahead of schedule. He inspected our entire garage door and all components. He noticed wear on the cables, said our spring was in great shape and offered options for repair or replacement of our opener. He explained the costs and benefits of each. Since our door is 30 years old, we opted to replace the unit. He did the work in a timely fashion, cleaned up after himself, showed me how to operate the opener, and program our wall units, vehicle openers, and set up the My Q app.. Trust, Value, Quality and Service are the reasons I recommend them
- Mike S
Thank you so much for your detailed and positive review! We're delighted to hear that Patrick provided you with such thorough and professional service. At Precision Garage Door, we prioritize trust, value, quality, and service, and we're thrilled to know that these values resonated with you. It's great to hear that Patrick not only completed the work in a timely manner but also took the time to explain everything and ensure you were comfortable with the new opener setup. Your recommendation means a lot to us! If you have any more questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again should any other needs arise.
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Service Team: Patrick - Technician
Minnetonka, MN
My garage door cable broke because the bottom mounting plates were rusty. I called around midday on Saturday and was able to schedule an appointment the next day (on Sunday) at noon. The technician (Patrick) was on time, very polite and knowledgeable. He presented me with options for items that should be replaced, and he completed the work well within the time estimate he gave me. Precision Garage Door came highly recommended by my local hardware store and after using them, I understand why. They will be my go-to going forward.
- PJ V
Thank you so much for your glowing review! We're delighted to hear that Patrick provided you with excellent service and that you had a positive experience with Precision Garage Door. Providing timely and knowledgeable service is a priority for us, and we're glad Patrick could present you with options and complete the work efficiently. We truly appreciate the recommendation from your local hardware store and your decision to make us your go-to for garage door needs. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Woodbury, MN
Patrick Rough was our technician. He was very professional, courteous, a nice guy and answered all our questions in detail. He did a great job and would recommend him and your business to anybody. Garage door is working good now and couldn't be more happier. Thank you!
- Kim Clatalano
Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Patrick and our services at Precision Garage Door. Patrick takes great pride in his work and we're delighted that his professionalism, courtesy, and thoroughness stood out to you. It's fantastic to know that your garage door is now working perfectly and that you're completely satisfied with the services performed. Your recommendation means a lot to us and we truly appreciate your kind words. If you ever need any assistance in the future or have further questions, please don't hesitate to reach out. Thank you again for choosing Precision Garage Door—we're here to ensure your garage door continues to operate smoothly!
Chanhassen, MN
Patrick exceeded expectations, solved our problem(s), was extremely courteous and professional.
- George B
Thank you for your wonderful feedback! We're delighted to hear that Patrick provided exemplary service and resolved your garage door issues efficiently. At Precision Garage Door, we take pride in delivering exceptional customer service and ensuring our clients' satisfaction. If you ever need assistance again or have any questions, please feel free to contact us. We appreciate your business and look forward to serving you should any needs arise in the future!
Eagan, MN
Thank you, Patrick for the excellent service repairing our garage door coils and mechanical connections. Your pleasant personality and professionalism, made the job well worth the expense. Truly appreciate you and the extraordinary service you provided.
- Samuel J. Simmons
Samuel, We're thrilled to hear that Patrick provided you with excellent service and that you were pleased with the repair of your garage door springs. Thank you for acknowledging his pleasant personality and professionalism – we're lucky to have him on our team! If you ever need assistance again, don't hesitate to reach out. We're here to help!
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Service Team: Patrick - Technician
River Falls, WI
Patrick was great!! Super friendly and personable. Worked hard and efficiently . Didn’t over sell more to do.
- Indira Vanhandel
Indira, Thank you for taking the time to share your experience! We're thrilled to hear that Patrick provided you with great service, and we appreciate your kind words about his friendliness and efficiency. If you ever need assistance with your garage door again, don't hesitate to give us a call. We're here to help!
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Service Team: Patrick - Technician
White Bear Lake, MN
Great job !!!
- Joe K
We are so happy to hear that your recent garage door repair experience was positive! Thank you for sharing and for supporting Precision Garage Door!
Chaska, MN
Garage Door no longer squeaks and very with the technician, Patrick.
- Loni
Thank you for sharing your experience with Precision Garage Door! We're thrilled to hear that your garage door no longer squeaks and that you were satisfied with the service provided by Patrick. At Precision Garage Door, we strive to not only address the issues with your garage door but also ensure that the entire experience is pleasant and satisfactory. We're glad that Patrick was able to resolve the squeaking issue, and we'll be sure to pass along your kind words to him. Customer satisfaction is our top priority, and it's wonderful to know that we were able to meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help!
Northfield, MN
They came out very quickly, and had all the work done in less than two hours. The installation of the work was great.
- Bob T
We are happy to have been able to help with your garage door needs in a timely manner and also are happy to know that you are pleased with the quality of the repair you received. Thank you for letting us know of your experience and for trusting us with your project.
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Service Team: Patrick - Technician
Minneapolis, MN
I called late afternoon because I couldn’t open my garage door. The woman who answered my call found my name in your system as. a customer. She scheduled us for 8-10 the next day. Patrick arrived a little past 8 a.m. He did an inspection and provide ded a cost and I told him todo the work. He pointed out everthing thathad been replaced. He was very friendly and everything sorks fine. Excellent company.
- Robert M
We are so pleased to hear that you were satisfied with the entire garage door repair process from scheduling to a fully functional door! Thank you for your thorough review of your repair visit and for letting us know we met your expectations. We appreciate your business and feedback.
Eagan, MN
Patrick arrived on time. Very professional. He took the time to explain the options.
- Sandra J
We are happy to have been able to provide prompt and professional garage door repair service. Communication and timeliness are attributes we work on as we know they are important to our customers. Thank you for letting us know we hit the mark here. We appreciate hearing from you.
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Service Team: Patrick - Technician
Hugo, MN
Broken spring Saturday, appt made and repaired Sunday. Price was a little more than expected however Patrick's customer service and attention to detail made it well worth it. New springs, bearings and rollers. In and out about 90 minutes. Definitely recommend!!
- Christopher B
We are so happy to hear that your garage door issue was taken care of quickly, giving you time to enjoy this beautiful spring-like day! Thank you for allowing us to help out and for letting us know that you were pleased with the timely and professional repair service that you received. We appreciate your trust in our product and our brand and your time letting us know that you value what we do. We appreciate you, too!
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Service Team: Patrick - Technician
Cottage Grove, MN
Quick service and quality work. Came on a Sunday to repair my broken spring. Much appreciated.
- Joe R
We are happy you called on us as we're always here to help. Thank you for your kind words and your patronage to our Company.
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Service Team: Patrick - Technician
Saint Paul, MN
Technician Patrick Rough replaced our garage door opener and rollers as well as service check. Patrick was efficient effective pleasant and informative. We appreciate the professionalism of this young man! WELL DONE BY PATRICK ROUGH THANK YOU!
- Thomas P
We appreciate your kind words and appreciation shown for a job well done. We are happy to hear that your garage door issues were addressed professionally and completed with expertise. Knowing we met your expectations means a great deal to us. Thank you for letting us know of your experience, we appreciate you.
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Service Team: Patrick - Technician
Little Canada, MN
The good- you guys were very responsive and came out in a timely manner The bad- we got a quote for fixing the door and a quote for getting a new door. We needed to check with our association regarding what is and is not permitted. It took a few days to do that. After we checked I emailed the person who came out at the email address on his business card and asked if we could see a detailed breakdown of what went into the estimate (which seemed a bit high) We never heard back and so we have now moved on to another solution.
- Bob D
Thank you so much for taking the time to let us know of your experience and the outcome. We are so happy to hear that we started out well and apologize for the lack of communication after the initial appointment. We assure you we have heard you and will use this information across the Team for the good of future customers. We appreciate the opportunity to help with your project and wish you the best moving forward. Thanks again for your feedback.
Lakeville, MN
Did great quality work, but the price was a bit high.
- T Gehring
Thank you for your business and for your honest feedback on your experience. We understand that today's pricing can be surprising but are confident you will be pleased with the quality products and expert installation you received with benefits to last. We are here should you have any future concerns and appreciate your comments.
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Service Team: Patrick - Technician
Plymouth, MN
My garage door spring broke at 9PM. I called Precision and spoke to a friendly service member who told me they could have a technician come out at 8AM the next morning. Patrick showed up on time and was extremely polite and professional and got underway with the inspections and quote. He had all tools and parts on hand to get the job done. He was extremely knowledgeable and a true craftsman. I was impressed with him and Precision!!!
- Ben
Thank you so much for taking the time to provide us with such a thorough and positive review! We are so glad to hear that your garage door issue was addressed in a timely and expert manner with professionalism. We strive to deliver the best service and are so happy to hear we hit the mark here.
Maplewood, MN
On time service
- Mousa F
We are pleased to provide timely and professional service and thank you for letting us know you value what we do. Thank you for the 5-star rating and for your patronage to our family business. We appreciate you.
(651) 355-1712
(651) 355-1712(651) 605-0426
(651) 605-0426(715) 629-1310
(715) 629-1310(651) 355-1712
(651) 355-1712(651) 605-0426
(651) 605-0426(612) 326-3844
(612) 326-3844(952) 252-6189
(952) 252-6189(763) 354-7246
(763) 354-7246(763) 317-1427
(763) 317-1427Office: (952) 800-3338
14607 Felton Ct
Suite 118
Apple Valley, MN 55124
Office: (715) 201-2933
595 Schommer Dr
Suite B
Hudson, WI 54016
Office: 952-698-0131
6520 Edenvale Blvd
Ste 210
Eden Prairie, MN 55346
Patrick did a great job, very professional!!!
- Glen Bloomer