A spring broke on our 35 year old door. Not an emergency so scheduled service a few days out. Great communication by Precision, call from our tech Pat B. Poor to his arrival. Courteous fellow and knowledgeable and skilled. We decided to update/replace sme worn rollers, and Pat identified a rusted frozen bearing. Pat really did care about his work, you'd be pleased to see him! Good work doesn't come cheap, and we now have a nearly silent, properly operating door. From 35 years old to basically new. Thank you, Pat, and Precision. December 22, 2025

- Steve Dosch

I called your company, honestly, because they were the first ones on the list of repair shops most to me. Your representative showed up quickly was professional and pleasant He provided me with a complete quotation on what it would take to completely rebuild my garage doors, when my call was to get my one door back up and running because of a broken cable. The one thing he did NOT do was solve my problem. When my issue was a broken $10 cable I was offered a $2100 solution to a lifetime warranty replacement of all hardware, and an additional quote for $7000+ to replace the for all my doors. It was a shameless upsell and left me where I was when I called except for the $49 service fee. I am left with no alternative that to call a competitor to get my one door up and running, and then others for a quote to bring my doors into a like new state. Your company will not be on the list of those who are offered a chance to do those repairs.

- John Rice

knowledgable, courteous, showed options without being pushy

- Beth Doerr