About Pat
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Reviews for Pat - Technician
Phil Weber
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very prompt and reasonably priced.
Service Team: Pat - Technician
Service: Install Garage Doors
Katja Linfield
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Pat was very informative and helpful, courteous and did a great job!
Service Team: Pat - Technician
Service: Garage Door Repair
Jason Herzog
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
One of our 20-year-old garage door cables broke after routine maintenance. I called the garage door service provider we had been using for the majority of those 20 years, to come out and fix it. The person answering the phone said they cannot come out until the next day. If they were that busy one might think they would try to prioritize jobs by asking if the door was working or not... but they didnt. Any way I scheduled with them and then made a call to Precision Garage Door to see if they could be out the same day. They said absolutely, the tech was out within 2 hours of my phone call. Pat diagnosed the problem right away; he went over options for new garage doors we ended up with a temporary fix to the one door and ordering two new garage doors to be installed Precision Garage Doors. Garage door problems are not planned events making sure you have a reliable team of people who can help you out is important to getting you back on track. I would recommend you call Precision Garage Door for your general service and Garage Door replacement needs!
James Chapman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Contractor very knowledgeable and did a great job explaining what had to be done!!
Barry Evavold
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Our service technician, Patrick was very kind and friendly and highly skilled he took just the right amount of time to assess exactly what needed to be replaced and repaired as well as long-term recommendations to keep the garage door running great for a lifetime! We definitely recommend Precision Door of Minnesota to our friends and family.
ROBERT SMALLER
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
VERY HAPPY WITH THE PERSON THAT CAME AND DID THE JOB, HOW POLITE AND NICE HE WAS, BUT VERY DISAPPOINTED THAT SOME HOW THE PAPERWORK IS IN THE NAME OF ROBERT SMALLER. PLEASE CORRECT ALL PAPER WORK TO THE NAME OF CAROLYN SMALLER THE PERSON THAT HIRED YOU TO DO THE JOB AND ALSO THE PERSON WHO PAID THE BILL. I CAN EVEN EXCEPT THIS IN MY NAME THANK YOU
Service Team: Pat - Technician
Service: Garage Door Repair
My garage door wouldn’t go up without a bit of a nudge- from previous experience we knew that it was a coil or spring that needed to be tightened or perhaps the bearings needed to be oiled. After a 25 point Safety inspection and $45 later I was told we had a $17-$1900 repair. Haven’t seen a high pressured sales pitch that was so suave and fraudulent for a long time. Good thing common sense took over!
Hi Angelina, we’re sorry to hear about your experience and understand why you left feeling frustrated. We never want a customer to feel pressured or uncomfortable with the repair options presented to them, and we’re sorry that this was your experience with us. Our General Manager will be reaching out to you directly to discuss your concerns and better understand what happened. We appreciate you bringing this to our attention and giving us the opportunity to address the situation.
Service Team: Pat - Technician
Service: Garage door consultation
My garage door fell upon opening it one morning on my way to work and I called Precision Garage and they were out to fix it within hours and my technician Pat was awesome! He explained everything he thought he should be done, why it should be done and what could be left for a later date if I wanted to. Best customer service I've had in a long time. They definately will be my only garage door company going forward.
Thanks for sharing your experience, Laurie. It's great to hear our technician provided clear explanations and timely service. We look forward to being your go-to garage door company in the future!
Service Team: Pat - Technician
Service: General repairs & installation
Shane Kerska
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Precision Garage Door did a fantastic job fixing our broken garage door and updating our other door while they were here. We had an issue where our cable broke on our single stall on a Sunday afternoon. They could have fixed it that day, but I waited until Monday to have them come out. They were available right away to help us. The technician, Pat, was very friendly and helpful in explaining the process and the options. Once I decided to update the cables, springs, and rollers on our broken door (and update a few rusty rollers on our other door just in case), Pat had all the parts available on his truck and finished the job on the spot. I would recommend Precision based on responsiveness, communication, and quality of work. They really came through for us!
Pat is awesome to work with.
Thanks for your kind words, Kevin. It's great to hear that you had a positive experience. We strive to provide top-notch garage door services in Rochester.
Service Team: Pat - Technician
Service: General repairs & installation
Peg Donahue
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent work performed in a professional manner by Patrick
Quick response time. Great service. Polite technicians.
Hi! Thank you for the kind words, feedback and insight. We appreciate you sharing, taking the time and providing our team a review with feedback. We love to hear it! Thanks for the support at Precision Garage Door Service!
Service Team: Pat - Technician
Service: General repairs & installation
Arrived on time and ready to repair my garage door. It took no more than 10 minutes to diagnose and fix the problem. Spent more time talking to me about how to maintain the door, the reason for the fix and what not to do. Excellent service. As a well informed DIYer I would not have thought the fix applied would correct the problem. It was all "physics"! The technician showed me how and why he made the fix using the software in the "Opener control panel". I really appreciated his sharing that knowledge with me. Thank You Precision Garage Door.
Thanks for sharing your experience, John. It's great to hear that our technician quickly diagnosed and fixed your garage door issue. Understanding the maintenance and physics behind it can empower DIYers like you. If you have more questions about garage door services, don’t hesitate to ask.
Service Team: Pat - Technician
Service: General repairs & installation
Expert work done. Enjoying having a quiet garage door for the first time.
Thanks for your feedback, James. It’s great to hear you're enjoying a quiet garage door. Our expert team is always here to ensure your garage door operates smoothly.
Service Team: Pat - Technician
Service: General repairs & installation
Very responsive and efficient service. Explained steps required and completed work in a timely manner.
Thanks for your review, Brad. It's great to hear that our team was responsive and efficient, explaining the necessary steps while completing the work on time. Your feedback helps us continue to provide top-notch garage door services in Maple Grove.
Service Team: Pat - Technician
Service: General repairs & installation
Had a very costly repair after the cable snapped. But unfortunately, a couple of days after the door either jerks in partly opens/closes and few times just snaps off of the opener track that I have to use the emergency opening string to snap it back. The gentleman came in the following morning and said there is more to the repair with sensors etc. which he said he did not touch. Sensors are in the vertical tracks which got replaced so not sure how they were not touched. Either way, the primary problem is with the unsnapping of the pull up unit. Very frustrating that I have to get home to open the door for my family.
Sudeep, sorry to hear about the issues with your garage door after the repair. Please call us at (952) 698-0136 to discuss the jerking and unsnapping problem further. We want to help resolve this for you.
Service Team: Pat - Technician
Service: General repairs & installation
Christopher Penn
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Pat Bendal is a remarkable and knowledgeable technician. Very professional and super customer friendly. He's serviced our garage door twice thus far and prayerfully we won't need his services few awhile. However he'll be the first one we'll recommend to others if they're in need of his services.
Angie WasDyke
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Thank you, Precision Garage Door and our technician Pat, for a job well done! All of our interactions with Pat and the team were professional, courteous, and informative. We had someone else come out initially to repair a broken cable and the system broke 2 days later. We had concerns about the prior quality and pricing and had Precision Garage Door take another look at things. Pat was incredibly helpful, very upfront on pricing and what needed to be done, talked about the warranty, and was super professional and trustworthy. We will come back to Precision Garage Door for any of our future needs!
Brad Currier
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The large spring on our garage door broke. Precision was able to come the next afternoon and fix it. The two service men were very polite and professional. They were very thorough and explained everything. They were very efficient and had the repairs done in no time. I definitely would recommend them to others.
Service Team: Pat - Technician
Service: Broken Garage Door Spring Repair
Worked with Pat the other day fixing the springs and many other parts. He was very friendly and professional. Plus was not pushy just letting me know what can happen if I didn’t repair some issues. Would 100% recommend!
Thanks for the positive feedback, Sean. It’s great to hear that Pat provided friendly and professional service while addressing your garage door issues. Your recommendation means a lot!
Service Team: Pat - Technician
Service: General repairs & installation
Stephen Burggraff
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
My technician Pat was awesome! Very nice and professional. In our conversation my assessment was that he is a high quality individual. Service was next day which I appreciated. I initially thought the price estimate was high but knowing the precision hires high quality individuals and cares about their employees made the extra price worth it. Job well done!
Service Team: Pat - Technician
Service: Broken Garage Door Spring Repair
Debra Irvine
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Pat was great! Gave me options based on what my budget was. Super friendly, knowledgeable, efficient and professional. I highly recommend this co!
Annette Chavez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Punctual and professional. Completed the job efficiently and cleaned up afterwards. Thankful for Sunday service.
Susan Short
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Pat Bendel did an excellent job for us in installing a new garage door opener. His work was meticulous and the result was smooth and quiet operation. He helped set it up so everything was fully operational when he left. We’ve had work done by Precision Garage before, and have been very satisfied every time. Thank you, Pat, for your great work!
The communication was fantastic. We received continued uptakes on who to expect for our service and what arrival times to look for. A technician was available in a reasonable time. The problem was throughly explained to us, and our door was repaired quickly.
Thanks for the detailed feedback, Jenn. It's great to hear that our communication and timely service met your expectations. We strive for effective repairs and clear explanations. Your experience helps others in Maple Grove looking for reliable garage door services.
Service Team: Pat - Technician
Service: Garage door consultation
Lindsey Truesdell
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I have had Precision come out twice and both times they were kind, patient (NOT rushed/rushing me like most places!), accommodating to our special needs situation. They gave easy to understand explanations of the problems, solutions and options.
Richard Fanning
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Technician Pat Bendel showed up on time, ready to work. Didn't take long at all to realign a troublesome safety sensor, lubricate drive chain, roller bearings, and pivot point hardware. Very pleasant, will do business with Precision Garage Door again. Thank you, Pat
Service Team: Pat - Technician
Service: Garage Door Repair
Lisa Anderson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Pat was wonderful. I had SuperiorGarage before and it was night and day. Pat was professional, friendly and efficient. Love my new LiftMaster. Thank you Garage Logic for your recommendation.
Gregory Revak
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Technician was very professional replaced several components of the garage door besides the broken spring. High quality work done quickly and efficiently.
My garage door works great now
Thanks for sharing your experience, Sharon. It's great to hear that your garage door is working well now. If you have any further needs, let us know!
Service Team: Pat - Technician
Service: Garage door consultation

