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Read what people are saying
about Precision Garage Door in:

St. Paul Area, MN

Precision Garage Door of St. Paul
has received 260 reviews, averaging 4.98 Stars:
1 2 3 4 5
Review:

James arrived promptly at 8. He then took pictures . He was very thorough in explaining what he needed to do. It was bitterly cold on Tuesday!! He worked for almost 4 hours not coming in from the cold. He then spent time pairing the garage to my phone. He knew exactly what needed to be done. So grateful for the work he did. Precision Garage is lucky to have him as am employee

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A Response from: The Precision Team

Thank you for allowing us to help with you garage door issues. We are happy to help despite the weather, and appreciate you letting us know that you value our services. We are very lucky to have such a hard-working team and we appreciate you letting us know we met your expectations in timeliness and expertise. Thanks for your business and for your glowing review, we appreciate you.

James - Technician Service Provided:
Garage Door Opener Repair

Service Team: James - Technician
Review:

Extremely professional, great attention to detail, friendly, considerate and nice value for the work completed.

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A Response from: The Precision Team

We are happy to hear that your service met your expectations. Thank you for your business and for taking the time to let us know of your experience. We value your feedback and are so happy to know that our repair services are appreciated. Thanks again for your business and your kind words, we appreciate you.

Brian - Technician Service Provided:
Garage Door Repair

Product:
Garage Doors

Service Team: Brian - Technician
Review:

Hello! I was so pleased with my entire experience with your company. Adam came out and did a great job inspecting everything with me, gave me a detailed quote and did a great job. I had a new opener installed and replaced the springs and rollers. My door works beautifully now, no more noise! Adam was very friendly, professional and knowledgable. Such a pleasure to work with him. I really appreciate the detailed invoice, showing what each item cost. Also, communication with Adam was great. He called, came on time and did the work quickly. Could not be more pleased. I will be recommending your company to friends. Thank you!

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A Response from: The Precision Team

We appreciate your detailed review so much! Your feedback lets us know that what we are doing, we are doing well and that you appreciate our expertise and great customer service. Thank you for letting us know of your experience and that you are pleased with the outcome of the garage door repair you had done. We appreciate your business and your comments.

Adam - Technician Service Provided:
Garage Door Opener Install

Product:
Springs

Service Team: Adam - Technician
Review:

Good Morning I am sorry that it rook so long for me to get back to you. The work that Adam did is great. He did a great job of explaining it to us and helped the programing. It was very helpful for us. Thank you for your GREAT service. Question What do we use on the wheels of the door. Adam said WD40 is not that great. Please advise. Thank you and Happy Thanksgiving Carol Kline

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A Response from: The Precision Team

Carol, we appreciate you reaching out and leaving such a kind review. We appreciate you patronage and are glad to hear that you found our repair service helpful and thorough. We recommend using a lithium or silicon-based lubricant which are better for extreme temperatures and are resistant to high moisture environments. If you have any further questions, don't hesitate to let us know. We appreciate you.

Adam - Technician Service Provided:
Garage Door Opener Install

Service Team: Adam - Technician
Review:

Tech was great.

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A Response from: The Precision Team

We are so happy to hear that you are pleased with the repair service you received when calling on us with your garage door needs. We appreciate your business and hearing such positive feedback on our services.

Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Prompt, professional, courteous service. Proactive recommendation on both garage doors. Very happy with the work. Quick turnaround.

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A Response from: The Precision Team

We appreciate your business and your positive feedback on the quality and timely service you received in inspecting and servicing your garage doors. Thank you for taking time to let us know of your experience.

Adam - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Adam - Technician
Review:

Jonathan did a fabulous job fixing and educating me about garage doors and openers. A true Garage Logitian!

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A Response from: The Precision Team

We appreciate you letting us know that you had a positive experience with our company at a stressful time with garage door issues. Thank you for your business and your kind words.

Jonathan - Technician Service Provided:
Garage Door Opener Repair

Service Team: Jonathan - Technician
Review:

Mike G. came before our scheduled time and alerted us that he was on the way. He explained everything thoroughly and finished in a timely manner. Great work.

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A Response from: The Precision Team

We appreciate hearing that you were satisfied with your recent garage door repair service. It means a lot to know that our communication, thorough inspection and professional repair are valued qualities that you felt were delivered to you. Thank you so much for taking the time to let us know of your experience, we appreciate you.

Mike G - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: Mike G - Technician
Review:

I saw your ad on TV. Fast and extremely efficient. Chad was very personable. It only took an hour and he programmed everything and completely cleaned everything up. I would highly recommend Precision Garage door.

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A Response from: The Precision Team

We appreciate your business and your positive review. Thank you for calling on us and for letting us know of your experience.

Chad - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: Chad - Technician
Review:

What a positive experience! My technician communicated so well and nailed the tune up needed. My garage door is smooth as silk, now! No more scary lurches and scarier sounds! I am so pleased! Thank you!

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A Response from: The Precision Team

We are so happy to hear that you are satisfied with your recent garage door repair visit and the diagnosis and expert service that was performed. Thank you for putting your trust in us and for letting us know of your experience.

Brian - Technician Service Provided:
Garage Door Repair

Service Team: Brian - Technician
Review:

I can't thank you enough for the service to determine why we had intermittent signal to operate our garage door. Adam Mitchell was very professional and efficient. He resolved our issue quickly. I had contacted another garage door company we had done business with in the past but never received a call back after three days of waiting. Erin at Precision scheduled us for next day service, communicated both via email & text. I especially appreciate the personal ID information of the technician as a safety feature. It was a pleasure to do business with Precision, Erin and Adam!

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A Response from: The Precision Team

Thank you so much for letting us know that our team and process exceeded your expectations. We are happy that our communication, scheduling process and expert diagnosis and repair are valued. We hope we earned your future business as well; we will be happy to help any time you need us.

Adam - Technician Service Provided:
Garage Door Opener Repair

Service Team: Adam - Technician
Review:

Adam was our service specialist for our tune- up today. He installed a reinforcement bracket on the door for better lift on the door and checked all parts of the door for wear and tear. He also lubricated all the wheels and bearings and the springs. Very thorough and answered all our questions. This companies professionalism shines through starting with office staff who sets up the appointment right through to the service specialist completing the job. Definitely will use Precision Garage Door again.

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A Response from: The Precision Team

We truly appreciate your complete review of the services you received from start to finish. Thank you for sharing what aspects of our repair services you value and for letting us know that you are satisfied with the quality of work that was completed for you.

Adam - Technician Service Provided:
Garage Door Repair

Service Team: Adam - Technician
Review:

Great job, done with Precision!! James,our Field Service Technician, was polite, knowledgeable, and fast. I had installed several garage openers myself years ago. He made this all look so easy, and I learned alot. He could tell just by looking at it that it was binding in one corner. He adjusted the rail and the opener pressure, and replaced the seals. Done in about an hour, and cost less than I thought it would. Would definitely chose Precision again. ...............Joe

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A Response from: The Precision Team

We appreciate hearing that James' expertise and professionalism is valued and that his work was done to your satisfaction. Thank you for your detailed review showing what we do.

James - Technician Service Provided:
Garage Door Opener Repair

Service Team: James - Technician
Review:

Excellent service from Precision Garage Door. Really appreciated the work of Jonathan Zwart who carefully explained everything and did a high quality job.

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A Response from: The Precision Team

We are pleased to hear that you are happy with your recent garage door repair visit. Thank you for letting us know that your services were performed according to your standards and that you are happy with the results.

Jonathan - Technician Service Provided:
Garage Door Repair

Service Team: Jonathan - Technician
Review:

Jameson was right on time and quickly replaced the broken cable and the rusted brackets & rollers. He took the time to thoroughly explain the repair options and costs prior to starting the work and provided some good maintenance information once it was completed. We were very happy with the work and the cost…..it couldn’t have gone better.

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A Response from: The Precision Team

Thank you for calling on us in your time of need. We are happy to hear that you are pleased with the timely customer service as well as the expert repair and completion of the project. Thank you for sharing your experience, your feedback helps us greatly.

Jameson - Technician Service Provided:
Garage Door Repair

Service Team: Jameson - Technician
Review:

A few weeks ago I needed help with my garage door as I was moving & accidentally damaged the track. I was beyond exhausted and depressed & uncontrollable crying! I called, they sent Jason ???? & he was able fix it all! ???? Thank you so much! It was an extremely difficult day for me! You made it better. Thank you! ?????

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A Response from: The Precision Team

We are happy we were able to help set your day right again. We understand that any issue with your garage door can be very stressful as it is the main entrance for many homeowners. Thank you for calling on us in your time of need and for letting us know that our professionalism and expertise is appreciated.

Jason - Install Manager Service Provided:
Garage Door Repair

New Door Sales and Installation Team: Jason - Install Manager
Review:

On August 1, a lift cable on my garage door suddenly pulled loose and the door came down trapping my car in the garage. I contacted Precision and James Magaard arrived promptly the next morning. After assessing the situation, he gave me a quote and proceeded to replace some damaged parts, restrung the cable, balanced the door and got it all working again. I have owned this property for 30 years and the garage door has never worked this well. Thank you James!

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A Response from: The Precision Team

We are so happy to have been able to help. We understand that garage door issues are stressful and we aim to be at your service in a timely fashion and also to take care of all issues in expertly and professionally. We are so glad to hear that you are happy with your service and with James' workmanship.

James - Technician Service Provided:
Garage Door Repair

Product:
Cables

Service Team: James - Technician
Review:

Door was repaired but cost was extremely high Tech-Chad came out and repaired door -around 5 hundred Door worked- figured ok needed it done Four days later power outage in area due to storm,tried to open door manually- would not work called and got another tech Bret he came out and could not get it to operate manually.He tried many things but with Little success- I lost it - he worked on it but still no success so he proposed that for $500.00 he would send another Tech the following day to fix it Next day Chad shows up and fixes door for $500.00 So for $1000.00 dollars, I get my door fixed—— Question. What did Chad do in 1st repair that caused the door to not open manually. Was attempted repair measures done during Bert’s work cause higher cost to get door operable. I have heard good reviews about Prescision but this doesn’t sound like good business practices

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A Response from: The Precision Team

Thank you for letting us know of your experience. I'm sorry it is less than stellar, but letting us know is valuable as it helps us improve. We have had a chance to look over this situation and do see that on our first visit that many items were causing issues in our Condition Report and and estimate was given to address all of the issues, yet the repair authorized only addressed part of the problem. The next visit was from our Manager, who tried to make it work, but the rest of the repairs were necessary as well. We are sorry that you are not happy with the way this all worked out, but hope that you are happy with the end result. We back our work and our products and trust they will serve you well for the future. Should you have any further questions, do not hesitate to call.

Chad - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Chad - Technician
Review:

We had two new garage door openers installed by Alex. The whole process was excellent. Scheduling was easy (the dispatcher was able to get me an appointment on the same day) and the technician Alex was knowledgeable, friendly, efficient, on time and did a fantastic job with the installation. He accommodated us throughout the whole process and took time to explain the new device and its functions. I am very happy with this company and can fully recommend it.

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A Response from: The Precision Team

Thank you for trusting us with the purchase of your new garage door openers. We are pleased to hear that you received timely and professional service and are happy with the entire process. Thank you for your business and your feedback, we appreciate you.

Alex - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: Alex - Technician
Review:

Very pleased with the repairs of my door, the other company I hired previously had no warranties and they busted 4 times in 11 years. I highly recommend this company for any repairs you need, very knowledgeable technicians. Thank you to Brian my technician.

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A Response from: The Precision Team

We are so pleased to hear that you have an appreciation for our fix-it-right-the-first-time philosophy and the way we back up our repairs and our products with the best warranties in the industry. Thank you for putting your trust in us for your garage door needs.

Brian - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Service Team: Brian - Technician
Review:

I was amazed how fast you were able to come out ..and The technician Jamison was wonderful...very efficient ,knowledgeable ,friendly . Would highly recommend these folks hands down!!! Thank you so very very much!!! Mary Monita

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A Response from: The Precision Team

We are happy to help. Thank you for choosing to do business with us and for taking the time to let us know you are pleased with the repair services we provided.

Jameson - Technician Service Provided:
Garage Door Opener Repair

Product:
Opener

Service Team: Jameson - Technician
Review:

We had a great experience with Precision. Our spring broke on our garage door Saturday morning. I was able to set up an appointment through the website for later that day. The Tech called me 20 minutes before the scheduled time and told me when he was going to be arriving. He was thorough in explaining what happened and what my options were. He got the job done in about an hour. Would 100% recommend! Courteous, professional and timely!

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A Response from: The Precision Team

Thank you for putting your trust in our team and in our brand. We appreciate hearing that you were pleased with the service you received from setting up your appointment through to the expert repair. We appreciate your business and your feedback.

James - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: James - Technician
Review:

Excellent service, great technican! Thanks so much for your help.

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A Response from: The Precision Team

We are happy to be of service. Thanks for letting us know you appreciated your repair service. We value your business and your review.

Jameson - Technician Service Provided:
Garage Door Repair

Service Team: Jameson - Technician
Review:

Jameson Leach did a great job. He arrived on time, fixed the door and checked out two other garage doors. I recommend Precision and Jameson. The only concern I had is your service is pricy.

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A Response from: The Precision Team

Thank you for your business and your feedback. It is good to know that you appreciate our timely and expert repair work and that your appreciate our service even though the pricing was not what you were expecting. We understand we're not the least expensive option available, but know you'll be happy with the quality. Thank you for trusting in our product and our brand.

Jameson - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Jameson - Technician
Review:

JONATHAN TOOK ORDER FOR A NEW DOOR. HE DID A GREAT JOB. EXPLAIN EVERYTHING.

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A Response from: The Precision Team

We appreciate you allowing us to help with this new door project. It means a lot to have your trust in our product and in our team. We appreciate this opportunity and will be sure you are happy with this purchase for many years.

Jonathan - Technician Service Provided:
Install Garage Doors

Product:
Garage Doors

Service Team: Jonathan - Technician
Review:

Donny expertly replaced my garage door yesterday and it couldn’t have gone better. Thorough work and the door works better than it ever has. Very professional and clear as well.

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A Response from: The Precision Team

We are so pleased to hear that you are happy with your new garage door and the expert installation you received. We appreciate your business and you comments about the results. Thank you.

Donny-    Installer Service Provided:
Install Garage Doors

Product:
Garage Doors

New Door Sales and Installation Team: Donny- Installer
Review:

Mike came out and assessed my broken door and determined I needed a new one. He was friendly and professional. Donny arrived a couple days later to install the new door. He did a fantastic job. He was also very friendly and professional. I could see that he takes pride in his work and loves his job. Overall I am extremely pleased with Precision Garage Door. Fast, professional service and reasonably priced.

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A Response from: The Precision Team

Thank you for your business and your review of our entire new door process. We are happy that our team was able to deliver exceptional service from assessment to installation. We value your feedback and your trust in our team and our product.

Mike G - Technician Service Provided:
Install Garage Doors

Product:
Garage Doors

Service Team: Mike G - Technician
Review:

I am very pleased with the quick response from Precision. The service person was courteous and professional. He explained in detail of the operation of the new Opener. ????????

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A Response from: The Precision Team

Thank you for your purchase and your comments. We are pleased to hear that you are happy with your new opener and your service repair visit. We appreciate you.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

On my way out for work today my garage door wouldn’t close so I searched for available service and found Precision. When I called they were able to get me in same day and for that I give them stars. The technician was awesome as well.

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A Response from: The Precision Team

We are happy to have been able to help you in a timely and efficient matter, which are very important aspects to many of our customers. Thank you for calling on us and for letting us know how your repair visit went for you.

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Very happy with my new garage door. Excellent customer service!

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A Response from: The Precision Team

Thank you for your business and your kind words. We trust you will be happy with you new door for years to come, but are here should you have any questions or issues.

Service Provided:
Install Garage Doors

Product:
Garage Doors

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St. Paul Area

(651) 355-1712

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53 Woodlynn Ave
Suite C

St. Paul, MN 55117
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