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Read what people are saying
about Precision Garage Door in:

Eagan / Apple Valley Area, MN

Precision Garage Door of St. Paul
has received 76 reviews, averaging 5.00 Stars:
Review:

Rudy was great!!!!
Gail Anderson
Rudy-Lead Technician Service Provided:
Garage Door Opener Repair
Product:
Rollers
Technician:
Review:

The service was 5 star A+++ from the very beginning. I have a home service contract and this was the company they chose for my garage door repairs. I had just finished my internet request with my service contractor and Precision was calling already to schedule the work at my convenience. Confirmations were sent to me both via email and text message. My technician Rudy called me on the day of service to see if he might come a little earlier. That worked out great for me. Prior to his arrival he sent a message with his picture and short bio about him. I loved that as it identified him and gave me a talking point or two for when he came. He arrived exactly when he said he would. Rudy was SO polite, very friendly and SO knowledgable. He explained exactly what he was going to do, the various possible outcomes and costs to me. Rudy performed the service efficiently and effectively. He emailed the detailed bill and documents with options for additional repairs in the future plus a detailed list of the condition of all the parts. From beginning to end, the experience was perfect. Kudos to Precision Garage Door Service.
Judith Searles
A Response from: Kristi Hartmon

What a nice review of your recent service experience with Rudy and Precision Door. We are so happy you had such a great experience - that is what we strive for everyday. Thank you! We appreciate you as our customer.

Rudy-Lead Technician Service Provided:
Garage Door Opener Repair
Technician:
Review:

We requested an estimate to replace our two garage doors. AJ, the estimator, was knowledgeable, friendly, thorough and timely. He is a good representative of Precision. If we select Precision to replace our garage doors, we will issue another review for the installation, workmanship and quality of the product and price. We are pleased with the estimating process. I had to show the "service performed " as Install Garage Doors for the review to go through.
Dean Ramsay
A Response from: Kristi Hartmon

Thank you Dean for providing a thorough review of your garage door estimate with AJ and Precision Door. Please let us know if you have any further questions on your estimate. We would love to earn your business.

AJ Installer/Tech Service Provided:
Install Garage Doors
Product:
Garage Doors
Installer:
Review:

Our garage spring unexpectedly broke and left me with my car stuck inside. I went online to look for help on getting a quote for how much the fix would be as well as the timing for when I would be able to access my car. It was early in the morning so I was very nervous I wouldn't be able to find any information for at least a couple hours let alone be able to get to my car for the rest of the day. I came across the Precision website and was happy to see they were local to my area. I used the Live Chat option to ask my questions and with informative answers, I scheduled an appointment the same day. I was very impressed with the amount of detail in the responses to my questions and the short amount of time it took to schedule an appointment the same day. In addition to this, I received an email confirmation of my appointment, a text message with details on my technician that would be coming and a phone call from the person letting me know when he was going to arrive. While he was at my house, he completed a full review of our garage door and gave me all the details with photos of the issue(s) as well as options as far as the repair. He was very informative and friendly. Most importantly for me, he was able to do all the work as soon as I choose my option. I had my car out by noon! Thank you Jason and Precision Door Service.
Katie Berkeland
A Response from: Kristi Hartmon

Thank you for the thorough review of your service. We are pleased Jason was able to help you with your garage door repair and that the whole process from start to finish was smooth. Thank you for your business.

Jason - Technician Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Very prompt, efficient service. I was pleased with the results.
Pat Kramer
Tom Hartmon Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Owner:
Review:

Duncan did a great job. For a reasonable price with out looking for unnecessary extras.
Jane Sonnek
Duncan - Technician Service Provided:
Garage Door Repair
Technician:
Review:

When I learn our two cars are trapped in the garage at 7:30 on a Sunday morning, I have very little hope of much getting done till Monday or later. I tried Google anyway. Found Precision. Called the # with little expectation. From the way Kristi answered the phone to how Tom handled things when he arrived (9:40am) was nothing short of spectacular. He departed less than two hours later.We could not be happier!
Tom Caneff
Tom Hartmon Service Provided:
Garage Door Repair
Product:
Springs
Owner:
Review:

Thank you for the fast and wonderful service today, Tom! Very kind and thorough in explaining the concerns found. Will definitely recommend to others!
Katie Hietala
A Response from: Kristi Hartmon

Katie, Thank you for review your service with Precision Door and Tom. We are happy you had a great experience with us. Thank you for your business.

Tom Hartmon Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Owner:
Review:

This was my first experience with calling a garage door service company. I was really impressed with how smooth the entire process was. Rudy & Dillon were great, they were professional, polite and courteous, and they explained the pricing and the process clearly.
Jodi Bolluyt
A Response from: Kristi Hartmon

We are happy you had a great experience with Precision Door Service. Thank you for writing a review and we appreciate your business. Let us know if you need anything in the future.

Rudy-Lead Technician Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

The service was great and the technician arrived on time (same day call), and was very nice. I would use Precision again.
Carla Zenk
Jason - Technician Service Provided:
Garage Door Repair
Technician:
Review:

I selected Precision from online recommendations and I am so glad I did! Mitch was on time, courteous, explained everything to me and finished in a timely manner. I would choose Precision Door every time!!
Pam Frazier
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Mitch did a great job. On time (actually early). very efficient. Very pleased.
Donald Harff
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Prompt and efficient, pleasant and courteous. I appreciate this. Thanks Mitch.
Reid Bonshire
A Response from: Kristi Hartmon

Thank you! We appreciate your review and your business.

Service Provided:
Garage Door Repair
Review:

Fast response time, professional, explained clearly, the work to be done. Finished product looked and worked great. Reasonable pricing.
Jon Myllenbeck
A Response from: Kristi Hartmon

Thank you! We appreciate your review and your business.

Tom Hartmon Service Provided:
Garage Door Repair
Product:
Springs
Owner:
Review:

They answered their phone on Easter and did the needed repairs the next morning. He was very professional!
MT
Tom Hartmon Service Provided:
Garage Door Repair
Product:
Cables
Owner:
Review:

Arrived on time, explained everything before starting, and fixed my door quickly. I would definitely recommend!
Michael Carter
A Response from: Kristi Hartmon

Thank you for your business and taking the time to review your service. We are happy you were pleased and thank you for the recommendation.

Tom Hartmon Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Owner:
Review:

Rudy was the technician who came out to my house and help me with my garage door. He also had another man with him but I did not catch his name.....sorry! They called and were able to come early for my appointment, which was appreciated. Both technicians were excellent and explained to me, in detail, what they needed to do to get my garage door back up and running. They also explained what the cost would be to get my issues corrected to make sure I was OK with it before they started. They also helped me replace my keypad and program my openers. Rudy also explained some work that I may want to have done in the future before the springs get too bad. No pressure to have it done immediately, but great info to have when I do need to call back for another service call. I highly recommend Precision and Rudy as they are top notch!
Tamie Mack
Rudy-Lead Technician Service Provided:
Garage Door Repair
Technician:
Review:

AH did a great job. We were able to get a quick appointment. He completed the work quickly and took the time to explain what he was doing in detail. He also gave us some maintenance tips. I truly appreciate the service, felt the price was fair, and that he really understood the value of providing good customer service. I’d recommend Precision to anyone in need of a new door or repairs.
James Houston
AJ Installer/Tech Service Provided:
Garage Door Repair
Product:
Cables
Installer:
Review:

We had AJ come fix our garage door. I set up the service through our HSA Warranty. I couldn’t believe how fast I was contacted or how quickly after someone was able to come fix the door. He had all the parts and got it done very quickly so we could get our car out. We are incredibly pleased and will be using this company again if we have any other issues!
Benjamin Pflueger
AJ Installer/Tech Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Installer:
Review:

5 stars for toady's service call. AJ was prompt, polite and competent. I would recommend Precision to friends and neighbors
Stephen Byelick
AJ Installer/Tech Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Installer:
Review:

Great service Timely Very informative Affordable Very polite Appreciate coming and helping us with repair. Thank you
Ravit Berg
A Response from: Kristi Hartmon

Thank you for your review. We are please that you were happy with your service. Thank you for your business.

Jason - Technician Service Provided:
Garage Door Repair
Technician:
Review:

Jason was very friendly and efficient! I asked lots of questions even after got really cold!when he finished his work. He was really nice and answering all questions. Thank you, Jason!
Shoko Helper
Jason - Technician Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

I would to thank Mitch And Precision!!!!!! It nice when you get someone that is very Knowledgeable, Informative, And Courteous! Went put of his way to make me happy
Gerald Whatton
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Awesome service and very professional. They even came out on Superbowl Sunday! Tom
Tom
AJ Installer/Tech Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Installer:
Review:

Just had Jason come out and re-do springs, rollers, and hinges. He was able to come ahead of schedule and had everything done before most repair companies would have even shown up. Impressed with the workmanship and customer service. Would recommend to everyone.
Phil
A Response from: Kristi Hartmon

That is great to hear. Our Certified Technicians take pride in their work and we are glad that shows through to our valued customers. Thank you for your business and trusting Precision Door Service.

Jason - Technician Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

The tech that came out was extremely professional, very friendly, and put me completely at ease. He came out in below zero weather, never complained, and was clearly thankful to have a job! He made great recommendations and was honest about what needed to be done now versus what could wait until warmer weather. He repaired my emergency and I couldn't have asked for better!!
Tamara Henschel
AJ Installer/Tech Service Provided:
Garage Door Repair
Product:
Cables
Installer:
Review:

Jason Schuster was knowledgeable, fast & efficient, and courteous. In short, he was highly professional and a credit to your company. I was also impressed with the fact that I called in my request for service around lunchtime and the problem was fixed by dinner time.
Jim Kaufmann
A Response from: Kristi Hartmon

Thank you Jim! Your feedback is greatly appreciated and we are happy you had a great experience with Jason and Precision Door Service. Thank you for your business!

Jason - Technician Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Got name and # off of Angie's list and bought services last September. Was happy with job. Caller and scheduled apt for a different garage door problem and they came and fixed and gave me advice on a different problem that they don't do
Cris Parker weappa
Rudy-Lead Technician Service Provided:
Garage Door Repair
Technician:
Review:

Very satisfied with the service. AJ was prompt and courteous. He was very knowledgeable and told us our options. Fixed the problem quickly even though it was 10 degrees below zero at the time. Will definitely call Precision again if we have a problem. Highly recommend them.
Sheryl Lewis
A Response from: Kristi Hartmon

Thank you Sheryl. We are happy AJ was able to help you with your garage door opener. Thank you for your business and your recommendation. We appreciate it!

AJ Installer/Tech Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Installer:
Review:

Completely satisfied with the service. Speedy, by phone agreement, arrived early, did thorough exam, gave clear options for service, after agreement, did the work in timely manner. Service tech was friendly, professional. Replaced hinges and rollers where appropriate.
Dave States
Jason - Technician Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
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