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Read what people are saying
about Precision Garage Door in:

Eagan / Apple Valley Area, MN

Precision Garage Door of St. Paul
has received 86 reviews, averaging 5.00 Stars:
Review:

I called to simply have the seals on my garage doors replaced to hold heat better. While here, he offered to do a lube and adjustment to my opener and replace my old steel wheels. MUCH QUIETER!!! Thanks Tom! AAA+++
Robert Noyes
A Response from: Kristi Hartmon

Thank you for your review! We are happy to hear your garage is sealed better to hold the heat (especially now that Winter has arrived). It's amazing what a lube and tune-up, and ultra-quiet rollers can do to make garage doors run more smooth and quiet. Thank you for your business - we appreciate it.

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Rudy was very professional and informative about our options, and got our garage door up and running again very quickly.
Rory Geissler
A Response from: Kristi Hartmon

That is great to hear Rory! Thank you for trusting Precision Door Service, we appreciate your business.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Duncan came out to look at my garage door opener on Saturday, on time! He was nice, knowledgeable, and helpful. He said the opener was most likely the original and was over 30 years old and obsolete! He did a replacement in a swift manner and and explained it to me. Thank you!
Michelle Bueche
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

These guys were great - respectful & professional - took time to explain the repair to me, our fix options & good practices for regular maintenance. Good work gents! Appreciate the focus on safety.
Jamie Cleveland
A Response from: Kristi Hartmon

We are happy to hear your were please with your garage door spring repair from Rudy and Precision door. We take pride in providing high quality professional service. We appreciate your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

The Technician's were very friendly, and professional. They conducted themselves very well, explained the process and did a great job. I woykd recommend Precision to anyone. Thank you.
Steve Stone
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Ahead of schedule (called and asked if he could come earlier than scheduled). Very friendly and personable.
ANDREW AND EMILY NASLUND
A Response from: Kristi Hartmon

Thank you for taking the time to write a review on your garage door service. We appreciate your feedback and business.

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

5 Star rating for Jason who installed a new garage door opener, springs, pulleys, cables, etc. Jason did outstanding work! He was extremely knowledgeable, efficient and customer focused. My new door opener is quiet, runs smoothly and is a huge improvement over my old opener!!!
Pat
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Jason Schuster, technicion, was prompt, knowledgeable, and pleasant to deal with. I would recommend him to any customer.
Robert + Marjorie Lane
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I subscribe to the HSA Warranty program and rely on them to screen vendors for reliability and quality. They recommended Precision to me and I was very pleased with the service I received. The two gentlemen who came to my house were very professional. on time and pointed out other problems that could cause problems in the future, so we were able to take a proactive stance to prevent inconveniences down the road. I was very pleased.
JEANNE SCHWARTZ
Service Provided:
Garage Door Opener Repair
Review:

Amazing service! From the lady who made my appointment to the repair technician, Jason S....the experience was awesome! Jason took the time to explain everything without me having to ask. So often repair techs forget that we don't know the parts like they do. Jason showed me pictures on his tablet so I could see things up close. He was seriously awesome! I would for sure use Precision Door Service again!
Bryn Werner
A Response from: Kristi Hartmon

Thank you Bryn! We appreciate your review and are happy Jason took the time to explain everything to you. We take pride in utilizing top technology to help us provide excellent service from the moment you call, to the time your service technician leaves your garage and for many years to come. Thank you for trusting Precision Door Service.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Rudy was great!!!!
Gail Anderson
Service Provided:
Garage Door Opener Repair
Product:
Rollers
Review:

The service was 5 star A+++ from the very beginning. I have a home service contract and this was the company they chose for my garage door repairs. I had just finished my internet request with my service contractor and Precision was calling already to schedule the work at my convenience. Confirmations were sent to me both via email and text message. My technician Rudy called me on the day of service to see if he might come a little earlier. That worked out great for me. Prior to his arrival he sent a message with his picture and short bio about him. I loved that as it identified him and gave me a talking point or two for when he came. He arrived exactly when he said he would. Rudy was SO polite, very friendly and SO knowledgable. He explained exactly what he was going to do, the various possible outcomes and costs to me. Rudy performed the service efficiently and effectively. He emailed the detailed bill and documents with options for additional repairs in the future plus a detailed list of the condition of all the parts. From beginning to end, the experience was perfect. Kudos to Precision Garage Door Service.
Judith Searles
A Response from: Kristi Hartmon

What a nice review of your recent service experience with Rudy and Precision Door. We are so happy you had such a great experience - that is what we strive for everyday. Thank you! We appreciate you as our customer.

Service Provided:
Garage Door Opener Repair
Review:

We requested an estimate to replace our two garage doors. AJ, the estimator, was knowledgeable, friendly, thorough and timely. He is a good representative of Precision. If we select Precision to replace our garage doors, we will issue another review for the installation, workmanship and quality of the product and price. We are pleased with the estimating process. I had to show the "service performed " as Install Garage Doors for the review to go through.
Dean Ramsay
A Response from: Kristi Hartmon

Thank you Dean for providing a thorough review of your garage door estimate with AJ and Precision Door. Please let us know if you have any further questions on your estimate. We would love to earn your business.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Our garage spring unexpectedly broke and left me with my car stuck inside. I went online to look for help on getting a quote for how much the fix would be as well as the timing for when I would be able to access my car. It was early in the morning so I was very nervous I wouldn't be able to find any information for at least a couple hours let alone be able to get to my car for the rest of the day. I came across the Precision website and was happy to see they were local to my area. I used the Live Chat option to ask my questions and with informative answers, I scheduled an appointment the same day. I was very impressed with the amount of detail in the responses to my questions and the short amount of time it took to schedule an appointment the same day. In addition to this, I received an email confirmation of my appointment, a text message with details on my technician that would be coming and a phone call from the person letting me know when he was going to arrive. While he was at my house, he completed a full review of our garage door and gave me all the details with photos of the issue(s) as well as options as far as the repair. He was very informative and friendly. Most importantly for me, he was able to do all the work as soon as I choose my option. I had my car out by noon! Thank you Jason and Precision Door Service.
Katie Berkeland
A Response from: Kristi Hartmon

Thank you for the thorough review of your service. We are pleased Jason was able to help you with your garage door repair and that the whole process from start to finish was smooth. Thank you for your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Very prompt, efficient service. I was pleased with the results.
Pat Kramer
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Duncan did a great job. For a reasonable price with out looking for unnecessary extras.
Jane Sonnek
Service Provided:
Garage Door Repair
Review:

When I learn our two cars are trapped in the garage at 7:30 on a Sunday morning, I have very little hope of much getting done till Monday or later. I tried Google anyway. Found Precision. Called the # with little expectation. From the way Kristi answered the phone to how Tom handled things when he arrived (9:40am) was nothing short of spectacular. He departed less than two hours later.We could not be happier!
Tom Caneff
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Thank you for the fast and wonderful service today, Tom! Very kind and thorough in explaining the concerns found. Will definitely recommend to others!
Katie Hietala
A Response from: Kristi Hartmon

Katie, Thank you for review your service with Precision Door and Tom. We are happy you had a great experience with us. Thank you for your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

This was my first experience with calling a garage door service company. I was really impressed with how smooth the entire process was. Rudy & Dillon were great, they were professional, polite and courteous, and they explained the pricing and the process clearly.
Jodi Bolluyt
A Response from: Kristi Hartmon

We are happy you had a great experience with Precision Door Service. Thank you for writing a review and we appreciate your business. Let us know if you need anything in the future.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

The service was great and the technician arrived on time (same day call), and was very nice. I would use Precision again.
Carla Zenk
Service Provided:
Garage Door Repair
Review:

I selected Precision from online recommendations and I am so glad I did! Mitch was on time, courteous, explained everything to me and finished in a timely manner. I would choose Precision Door every time!!
Pam Frazier
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Mitch did a great job. On time (actually early). very efficient. Very pleased.
Donald Harff
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Prompt and efficient, pleasant and courteous. I appreciate this. Thanks Mitch.
Reid Bonshire
A Response from: Kristi Hartmon

Thank you! We appreciate your review and your business.

Service Provided:
Garage Door Repair
Review:

Fast response time, professional, explained clearly, the work to be done. Finished product looked and worked great. Reasonable pricing.
Jon Myllenbeck
A Response from: Kristi Hartmon

Thank you! We appreciate your review and your business.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

They answered their phone on Easter and did the needed repairs the next morning. He was very professional!
MT
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Arrived on time, explained everything before starting, and fixed my door quickly. I would definitely recommend!
Michael Carter
A Response from: Kristi Hartmon

Thank you for your business and taking the time to review your service. We are happy you were pleased and thank you for the recommendation.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Rudy was the technician who came out to my house and help me with my garage door. He also had another man with him but I did not catch his name.....sorry! They called and were able to come early for my appointment, which was appreciated. Both technicians were excellent and explained to me, in detail, what they needed to do to get my garage door back up and running. They also explained what the cost would be to get my issues corrected to make sure I was OK with it before they started. They also helped me replace my keypad and program my openers. Rudy also explained some work that I may want to have done in the future before the springs get too bad. No pressure to have it done immediately, but great info to have when I do need to call back for another service call. I highly recommend Precision and Rudy as they are top notch!
Tamie Mack
Service Provided:
Garage Door Repair
Review:

AH did a great job. We were able to get a quick appointment. He completed the work quickly and took the time to explain what he was doing in detail. He also gave us some maintenance tips. I truly appreciate the service, felt the price was fair, and that he really understood the value of providing good customer service. I’d recommend Precision to anyone in need of a new door or repairs.
James Houston
Service Provided:
Garage Door Repair
Product:
Cables
Review:

We had AJ come fix our garage door. I set up the service through our HSA Warranty. I couldn’t believe how fast I was contacted or how quickly after someone was able to come fix the door. He had all the parts and got it done very quickly so we could get our car out. We are incredibly pleased and will be using this company again if we have any other issues!
Benjamin Pflueger
Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Review:

5 stars for toady's service call. AJ was prompt, polite and competent. I would recommend Precision to friends and neighbors
Stephen Byelick
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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