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Read what people are saying
about Precision Garage Door

Precision Garage Door of St. Paul
has received 1377 reviews, averaging 5.00 Stars:
1 2 3 4 5
Review:

Employees were polite and professional

- Ken Roepke

A Response from: Kristi Hartmon

Thank you for choosing Precision Garage Door for you new door. We are pleased to hear that you are happy with our team involved in this project. We know there are many choices for this service and are honored that you chose us. We are here for you should you need us again in the future.

Erik - Install Manager Service Provided:

Install Garage Doors


Product:

Garage Doors


New Door Sales and Installation Team: Erik - Install Manager
Review:

Quick, easy, honest, friendly, knowledgeable. Would recommend!

- J Norland

A Response from: Kristi Hartmon

Simply put, thank you! We appreciate hearing such complimentary feedback. We appreciate you and welcome your referral business!

Alex - Technician Service Provided:

Garage Door Repair


Service Team: Alex - Technician
Review:

Excellent service! My request for a technitian to service my door was answered promptly. I appreciated receiving an email with the technitian's picture telling me that he was on his way. Jason arrived as scheduled and determined the issue very quickly. He was courteous and helpful when explaining my options. My new motor was installed within the hour. I will definitely call Precision Door if I have any other issues.

- Carolyn M

A Response from: Erica Amundson

Thank you for letting us know that all of the stages in your garage door service went well. It is great to hear that our phone, email and personal contacts are positive and effective and am sure you will be happy with you new garage door opener. We will be happy to service any future garage door needs should they arise for you in the future.

Jason - Technician Service Provided:

Garage Door Opener Repair


Product:

Belt Drive Garage Door Opener


Service Team: Jason - Technician
Review:

The guys were great. Friendly, knowledgeable, and worked very quickly! Excellent quality all around.

- Andrew F

A Response from: Erica Amundson

Thank you for your business and favorable review. We are happy to hear that our technicians are making a difference in the way they perform their repair and serve our customers. Thank you for expressing your appreciation, we truly value your feedback.

Jason - Technician Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Team: Jason - Technician
Review:

My garage door wasn't closing properly. I called and talked to a real person and made an appointment for sometime between 8-10 am. The guys were there at 8, fixed the problem, did some preventative maintenance and even programmed my second remote, all within about 20 minutes! Even tho my garage door opener is 24 years old, they didn't try and sell me a new one, and the maintenance should give me a few more years on the current one. The guys were super nice and professional. Great service. Already recommended you to a neighbor!

- Carol W

A Response from: Kristi Hartmon

Thank you for the detailed review of your garage door repair visit with our technician. I am glad to hear that from your first call through the final repair you were treated to top notch service. We will gladly serve any customer referrals you can send over and are honored to have earned that place. We appreciate you and are here for you if/when you decide to upgrade your garage door in the future.

Alex - Technician Service Provided:

Garage Door Opener Repair


Product:

Remotes / Keypad


Service Team: Alex - Technician
Review:

Very help linformation regarding lubrications hinges. Great help!!

- Therese C

A Response from: Erica Amundson

Thank you for your business and for letting us know that your technician was helpful and informative. We strive to provide our customers with the best service experience we can and are glad to hear we hit that mark with you. We are here for you should you have any further issues in the future.

Jonathan - Technician Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Team: Jonathan - Technician
Review:

Fast, friendly and reasonable

- Cathy N

A Response from: Erica Amundson

Thank you for letting us know of your 5-star experience with our company. We appreciate your feedback and your business.

Mike - Technician Service Provided:

Garage Door Repair


Product:

Cables


Service Team: Mike - Technician
Review:

The spring on my garage door broke Sunday. The first place I called said they would have to come look Monday morning, explained a spring shortage, many people ahead of me…. I called Precision next. Jessica told me a technician could be to my house Tuesday morning between 8 and 10 and would be prepared to replace my springs and cables then. Mike Greek called me shortly after 8, said he was on his way. He explained my options (the door had dropped and had some damage), gave me the prices, and got busy! An hour later I was good to go. Mike was great, I will not hesitate to call when I decide to replace my door.

- Carla C

A Response from: Erica Amundson

Thank you for sharing the real issues we are all facing in this time of supply chain delays! We are working hard to stay ahead of the game for you and appreciate the shout out! We are happy to have been able to help you with your repair and are happy to help when you decide it is time to upgrade in the future. We appreciate your business and your time.

Mike - Technician Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Team: Mike - Technician
Review:

We had a new garage door installed. Technicians Erik and Josh were great! They were on time, very knowledgeable, professional, and courteous. They checked in with us on how we wanted the hardware to look, and gave helpful advice. They followed up quickly when we had questions as well. Awesome service!

- Swensons

A Response from: Erica Amundson

Thank you for your business and for your feedback on our staff and your new door. I am happy to hear that you are happy with the finished product and the service we were able to provide.

Erik - Install Manager Service Provided:

Install Garage Doors


Product:

Garage Doors


New Door Sales and Installation Team: Erik - Install Manager
Review:

I chose Precision Door because you are the vendor we have used in the past. You installed a new garage door opener a couple of years ago, and it has worked very well since. I needed a second remote which Devon Nelson brought over and programmed for me this morning. Your technicians are always friendly and very professional. I appreciate their service very much.

- Pam P

A Response from: Erica Amundson

It is great to hear from a satisfied return customer! We are honored to have earned your repeat business and to know that you are also a helping with referrals in taking time to post this review. We appreciate your support and are here to help you when you find yourself with any garage door or opener need.

Devon - Technician Service Provided:

Garage Door Repair


Product:

Remotes / Keypad


Service Team: Devon - Technician
Review:

Jon Z was out service Technician we called to have a garage door opener fixed. Jon took time to diagnose the problem and informed us that unfortunately it is not repairable. He informed us that he has new openers in his truck and could have it installed in no time. Jon is very good at what he does. Thank you Jon we appreciate your professional service.

- Joe G

A Response from: Erica Amundson

Great to hear that you are happy with your new garage door opener and the service provided by your technician, Jonathan. We thank you for your business and your willingness to let us know that you are satisfied with your repair visit with Precision Garage Door. It really means a lot to us and our team; thanks again.

Jonathan - Technician Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Team: Jonathan - Technician
Review:

The service tech (Mike) came today and he was the best! He explained everything and answered all my questions honestly. He was courteous and professional. He didn't pressure me into buying anything and seemed sincere in taking care of what was needed today. They were quick to come out and even came earlier than scheduled. When I started having issues with the door, my son-in-law recommended Precision Door Service because he had a positive experience. If I have any problems in the future, I will definitely call Precision Door.

- Mary K

A Response from: Kristi Hartmon

We are so honored to be referred from a previous customer and are pleased that we also earned a new customer! Thank you for letting us know that the repair of your garage door opener went well and that we were timely, courteous and professional in solving the issue at hand. We are here for you should you need us anytime again in the future. We appreciate you!

Mike - Technician Service Provided:

Garage Door Opener Repair


Service Team: Mike - Technician
Review:

Yes to all questions above,What a quick and smooth operation to get my broken spring replaced, installer Alex checked things out and gave me the what’s what about everything very quickly, talked with me about everything on the repair/replace list, gave me the quote to which I agreed and went to work right away, he told me how long it would take and was right on, very professional and most important to me they were not only on time but called me to check if we could do a little earlier then the 2-4 window, this is my first time dealing with a garage door repair and if I have to again I know who to call thanks much I appreciate you.

- Todd J

A Response from: Erica Amundson

We are so happy to hear that all aspects of your garage door spring repair were a success. We try hard to make sure all points of contact are positive and that we are timely in solving the inconvenience that a broken garage door causes for our customers. Thank you for your business and for letting us, and others, know that we exceeded your expectations in our work. We appreciate you, as well!

Alex - Technician Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Team: Alex - Technician
Review:

The entire process, from the fact that I could contact the company in a live online chat (and schedule service right then), to when the job was finished, was seamless The tech, Jonathan, called to confirm prior to his arrival to let me know exactly when he'd get there. He was friendly, professional and explained everything that he needed to do. He also inspected the entire door system (even though we had a minor issue). We will call this company with ANY garage door issues in the future! Thanks, Precision Garage Door and Jonathan!

- P Smith

A Response from: Erica Amundson

Thank you for detailing the points of contact that it takes to make the customer service experience memorable and successful. We work hard to keep customer focused at every point from scheduling to completing your repair - we are happy we hit the mark with you! Looking forward to serving you again, should the need arise. We appreciate your business.

Jonathan - Technician Service Provided:

Garage Door Repair


Service Team: Jonathan - Technician
Review:

On Time, On Quote, One and Done. Great Job.

- Mike U

A Response from: Erica Amundson

Thank you for showing appreciation for what we aim to do: fix it right the first time. Your feedback and business is very much appreciated.

Alex - Technician Service Provided:

Garage Door Opener Install


Product:

Opener


Service Team: Alex - Technician
Review:

Our garage door would not operate due to a broken spring, not a good deal, so I went on the internet and Precision had a lot of good ratings and comments. Its was later in the day so when I called, we were able to get an appointment at 8:00 the next day! Alex showed up and we had him replace both springs and he was done in a short amount of time. Everyone we dealt with was very kind and courteous. Definitely use again.

- Judy E

A Response from: Erica Amundson

While we hope you don't have to use us again, we are happy to be of service! Glad to hear Alex took care of your broken spring and that the whole team was able to get you on the schedule and taken care of in a timely manner. Thank you for letting us know you had a positive experience with Precision. We appreciate you choosing to do business with us and for sharing your positive experience with others.

Alex - Technician Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Team: Alex - Technician
Review:

Mike did a great job and was very informative. Very courteous and polite.

- Brad H

A Response from: Erica Amundson

Thank you for your business and for letting us know that you had a positive experience with your Service Technician. We are glad your garage door issue was solved and that it was done in a courteous and informative way.

Mike - Technician Service Provided:

Garage Door Opener Install


Product:

Belt Drive Garage Door Opener


Service Team: Mike - Technician
Review:

Excellent service! Prompt and professional, laid out all of the options and didn’t pressure additional parts. Very knowledgeable and friendly!

- Todd N

A Response from: Erica Amundson

Thank you for your feedback. We work very hard to meet or exceed customers' expectations and are happy that we have been able to do that in this instance. We appreciate your business and your time in letting us know of your experience with our team.

Jason - Technician Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Team: Jason - Technician
Review:

My whole experience with precision garage door was awesome from the moment I called to the minute the technician was finished. Jason S. Was very professional and respectful. He knew what he was talking about after the inspection of my broken garage door spring and very efficient in the repair. I would definitely call them again.

- Debbie E

A Response from: Erica Amundson

Thank you for trusting us with your business and for sharing your satisfaction in your service experience with Precision Garage Door Glad to hear that the whole team was helpful and efficient in solving your garage door issue. We are here should you need us again in the future.

Jason - Technician Service Provided:

Broken Garage Door Spring Repair


Service Team: Jason - Technician
Review:

The install team for our new garage door were on time, very professional and got the job done right. Much appreciated! This is the second project we have used Precision for, and will continue to use them for future needs. Highly recommend.

- Laurie

A Response from: Erica Amundson

Thank you for your continued confidence in our business and for sharing the great experiences you have had with Precision so far. We appreciate your repeat business and your sharing with others so we can continue to grow in the Twin Cities community.

Erik - Install Manager Service Provided:

Install Garage Doors


Product:

Garage Doors


New Door Sales and Installation Team: Erik - Install Manager
Review:

The whole process was great. The salesman,the installers,and the materials. Great communication!

- Richard E

A Response from: Erica Amundson

Thank you for your business and for taking time to submit this review after the process of ordering and receiving a new door. We appreciate hearing that the whole process went well and that our team was there to deliver the stellar service we strive to. Let us know if you need anything further in the future, we are here when you need us!

Erik - Install Manager Service Provided:

Install Garage Doors


Product:

Garage Doors


New Door Sales and Installation Team: Erik - Install Manager
Review:

My garage door didn’t open last night so I googled repair and precision came up. I called and was able to schedule an appointment for next day. Josh was early and explained that I didn’t need a new opener which is what I feared just a motor. It turns out it was cracked not worn out which is odd. Anyway, Josh was wonderful give him a raise! Everyone I talked to was great.

- Karen K

A Response from: Erica Amundson

Thank you for sharing your experience from problem to resolution! We appreciate your business and are happy to hear that your experience with Josh was pleasant in that he was able to diagnose and repair your opener to your satisfaction. We are here when you need us should you find yourself with garage door issues again in the future.

Service Provided:

Garage Door Opener Repair


Product:

Remotes / Keypad


Review:

This was the first time I used Home Advisor. The Representatives from Precision Garage Door contacted me with a few hours to review my situation, Broken Spring, after a few calls a time was locked in and I was presented with a great discount. The on-site Representative call ahead and once on site reviewed my situation and presented me with some options, once agreed the job was completed within 45 minutes. Prior to departing a detailed maintenance list was reviewed and the door runs perfect. I will be sure to recommend to my friends and family

- William K

A Response from: Erica Amundson

Thank you for your business! I am glad to hear that the process through HomeAdvisor went smoothly and that your garage door repair needs were quickly addressed and repaired. There is no greater compliment than customer referrals -- know that we don't take that lightly and truly appreciate you.

Jonathan - Technician Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Team: Jonathan - Technician
Review:

Joshua came out was on-time, knowledgeable and spoke to me about the repair needed. From initial phone call, text message received when Joshua was on way to final repair was seamless.

- Peter L

A Response from: Erica Amundson

Thank you for your business and for pointing out a few of our repair processes that you appreciate such as text and phone communication. We are happy to hear that your service visit was satisfactory. We are here should you need us again in the future.

Service Provided:

Garage Door Opener Repair


Review:

My garage door opener was broken last night. I called the Precision Garage Door Twin Cities this morning and got response to be able to send a technician coming to my home to check it to give me an estimate. A technician, Alex, came to my home about one hour earlier than the original promised time. He did a very quick and thorough check and identified several problems- broken spring, bearing, and the opener. An estimate was given to me. I asked him to go ahead to fix those problems. He finished the work in less than two hours. I am very satisfied with the fast speed to get my garage door worked again. Thanks to the Precision Garage Door Twin Cities. I certainly will ask it for possible future garage door problems.

- Tzuchen Lee

A Response from: Erica Amundson

Thank you for your business and for taking time to share your experience with others. I am glad that your problems were resolved in one appointment so you could put this behind you and get on with your day. At Precision, we aim to fix it right the first time and am glad to see this was the case for you.

Alex - Technician Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Team: Alex - Technician
Review:

Extremely happy with our service with Precision! The text to show photo of the person coming and time is excellent and precise! Josh, our tech guy was awesome. VERY accommodating, helpful and efficient! Give him a raise!!

- Linda M

A Response from: Erica Amundson

Glad to hear of your great experience with Precision! Thank you for sharing and for your business, we will be sure to share with our team. We appreciate you, as well!

Service Provided:

Garage Door Repair


Review:

Jonathan was fantastic! He fixed my garage door and gave me two new remotes. Couldn’t be any happier. My stress and worry are over. Recommending to family and friends.

- Janice R

A Response from: Erica Amundson

Thank you for choosing Precision and for reaching out to share your experience. We are glad to have helped in your time of need and are happy to receive any referrals you have for us!

Jonathan - Technician Service Provided:

Garage Door Repair


Product:

Remotes / Keypad


Service Team: Jonathan - Technician
Review:

Very pleased with work done today to make our garage door work again. Josh was pleasant and told me exactly what needed to be done. Carried out job in timely manner.

- Karol U

A Response from: Erica Amundson

Thank you for your business and for writing to let us know of your satisfaction with your repair service. We appreciate hearing that your technician was courteous and informative and we look forward to the opportunity to help again, should the need arise in the future.

Service Provided:

Garage Door Repair


Product:

Remotes / Keypad


Review:

My garage door was installed today after several months of waiting for the order to come in (at no fault of Precision) and I love it! Donovan and Alex did a great job and were very friendly; they walked me through how to use it and did a nice job ensuring the rubber gaskets were working without gaps. As an aside, the sales guy who sold me the door had such great things to say about his boss, his compensation and more that he sold me on using a company that takes good care of their employees.

- Gena H

A Response from: Erica Amundson

Thank you for letting us know of your experience with our company! We are always happy to hear that a long-awaited new door install went well. Thank you for your patience in these times of supply issues and we appreciate your kind words regarding our team.

Erik - Install Manager Service Provided:

Install Garage Doors


Product:

Garage Doors


New Door Sales and Installation Team: Erik - Install Manager
Review:

Worker was very thorough and found the problem in record time. Was very courteous and repaired the garage door professionally. Price was reasonable. I was very impressed with him. I would call Precision Door again anytime I need this type of service.

- Angelikah S.

A Response from: Erica Amundson

Thank you for your feedback. I am happy that you were satisfied with the technician's work as well as his professionalism and manner. We appreciate you and are here when you need us.

Jason - Technician Service Provided:

Garage Door Repair


Service Team: Jason - Technician
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Precision Garage Door Twin Cities
Office: (651) 355-1714
53 Woodlynn Ave
Suite C

St. Paul, MN 55117
Precision Garage Door Twin Cities
Office: (952) 800-3338
14607 Felton Ct
Suite 118

Apple Valley, MN 55124