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about Precision Garage Door in:
Apple Valley, MN
Precision Garage Door of St. Paulhas received 84 reviews, averaging 4.88 Stars:
Apple Valley, MN
Apple Valley, MN
The technician showed me and explained the problems and then told me how he was going to solve them. Very helpful and efficient.
- Toba Lazor
Apple Valley, MN
Adam M. showed up as scheduled. Was courteous and on time. Knowledgeable and seemed to really care about solving my problem. Did online research and came up with a solution that will hopefully solve my issue. Was very thorough and provided a series of options depending on budget or concerns. Adam is good at his job and I wouldn't hesitate to recommend him to others. Employees like him are tough to find.
- Dennis Milner
Apple Valley, MN
First I’ll say that everyone I spoke with to inquire for a garage door spring repair were all very friendly. Adam the technician who came to my home was very friendly and very detailed with giving me the overview of his findings for the repair, which I found helpful. However the price I was quoted was almost twice that of other companies I had spoken with, felt he was trying to upsell me on other items (new ballbearing and rollers) that weren’t really necessary. I decided not to go with this company so can’t truly rate their product/service. They may have superior products, I really can’t say since I didn’t use their service, but their cost was substantially higher than others.
- CB
Thank you for taking the time to provide feedback on your experience. We’re glad to hear that you found our team friendly and that Adam took the time to explain the repair details. We strive to offer comprehensive assessments and to ensure transparency, but we understand your concerns about pricing. We aim to offer competitive rates while also maintaining high-quality service and products. We appreciate your feedback on the upselling aspect, and we’ll use this to review our approach to ensure we’re providing value without pressure. If you have any further questions or need clarification on our pricing or services in the future, please don’t hesitate to reach out. We hope you find a solution that meets your needs and budget. Thank you again for your input.
Apple Valley, MN
Explained everything, Was fast and polite.
- Joanne W
Thank you for your review, Joanne! We're glad to hear you had a positive experience with us. If you have any more questions or need assistance in the future, feel free to reach out. We appreciate your feedback!
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Service Team: Brian - Technician
Apple Valley, MN
Great service! James M. is a great technician and provided outstanding customer service explaining all the options as well as when he repaired and installed the new opener.
- Rob W.
Rob, Thank you so much for your kind words! We're thrilled to hear that James provided you with excellent service and that you were satisfied with the repair and installation process. If you ever need assistance again or have any questions about your opener, don't hesitate to reach out. We appreciate your business.
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Service Team: James - Technician
Apple Valley, MN
Was way out of line quote compared with other service providers.
- Jorge A
Thank you for providing feedback on your experience with Precision Garage Door. We're sorry to hear that you found our quote to be higher than other service providers. We strive to offer competitive pricing while maintaining the highest standards of quality and service. However, we understand that price is an important factor for our customers, and we appreciate your honesty in sharing your perspective. If you would like to discuss your quote further or explore options to better meet your budget, please don't hesitate to reach out to us. Your satisfaction is important to us, and we want to ensure that you receive the best value for your investment. Thank you for considering Precision Garage Door, and we hope to have the opportunity to exceed your expectations in the future.
Apple Valley, MN
Great customer service. Tech came out same day…James was professional and friendly.
- Lea W
Thank you for taking the time to share your positive experience with Precision Garage Door! We're delighted to hear that you received great customer service and that James provided professional and friendly assistance during his visit. At Precision Garage Door, we understand the importance of prompt service, which is why we aim to address our customers' needs as quickly as possible. We're glad that we could send a technician out to you on the same day to assist with your garage door needs. Our team takes pride in delivering exceptional service with a friendly demeanor, and it's fantastic to hear that James exemplified this during his visit. We'll be sure to pass along your kind words to him and the rest of our team. Thank you again for choosing Precision Garage Door, and if you ever need assistance in the future, please don't hesitate to reach out. We're here to help!
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Service Team: James - Technician
Apple Valley, MN
I scheduled the appointment to replace the broken spring and next day your technician Mr. James Magaard was at our place to get the job done. very professional in his field. He explained things that needed to be fixed. Thank you for been so prompt and courteous. Well done Mr. Magaard
- Maryam K
We appreciate you calling on us to help with your garage door issue. Thank you for your patronage and for letting us know you are pleased with the work James performed. We value your feedback and certainly will pass on to James.
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Service Team: James - Technician
Apple Valley, MN
I chose Precision because they have 24/7 operator answered calls. That way you know when they are available and can service your garage door. The garage door always fails when you least expect it. I called on a Sunday evening and they were here by 8 the next morning. Technician was thorough and explained everything. Will call Precision again.
- Steven H
We are happy to have been able to help! You are right, garage door problems are unpredictable and that is why we are here for you with live-operators 24-7, thanks for letting us know that is of value to you and that you are happy with our level of service. We appreciate your feedback and your business. Let us know if you need anything in the future.
Apple Valley, MN
Appointment was easy to book online. Got same day appointment. Employee was very professional. Explained things thoroughly. I appreciated the text communication as to timing and who the assigned employee was.
- LoAnn W
Thank you for your feedback on your recent garage door repair service. It is good to hear that setting up your appointment was easy and that we were timely in getting your repair completed professionally and with expertise. We are grateful for your patronage and for your comments on your experience.
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Apple Valley, MN
Mike and his partner were on time, courteous and professional. They replaced various parts to keep my garage door running smoothly. I would not hesitate to use them again.
- Anita
Thank you for your kind words, Anita! Knowing you'd call on us again with any garage door need means so much to us. We appreciate knowing that professionalism and courtesy are valuable to you and that we are doing that well. We trust that the expert repairs that were done will keep your door functioning properly for quite some time, but look forward to serving you should the need arise in the future.
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Apple Valley, MN
We live in a house new to us and are in the process of updating various mechanical systems—water purification, heating, air conditioning and so forth. We saw Precision’s ad on TV and gave them a call to come an look over our garage door. The person on the phone was pleasant and well informed. An appointment was set. A person, Alex, came on time, reviewed with me the condition of our door and the repairs he could make with a cost estimate. He proceeded to do his work and reviewed it with me. He provided preventative maintenance tips and we paid our bill. All was done professional and cordially. The door works fine!
- Chris T
We appreciate you putting your trust in our products and our team with you new home. We are so happy to know that our services met your expectations and hope we are able to serve you should the need arise in the future.
Apple Valley, MN
I had an exceptional experience with Colton who came to repair my door and install a keypad on the outside. He was cheerful and very pleasant. I will use again in the future. Great Job!!!!
- Richard L
We are pleased to hear that your recent garage door repair visit was a success and that you would use our Company again in the future. We appreciate your patronage and love hearing your feedback.
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Apple Valley, MN
I broke the spring on one of my garage doors. I called Precision Garage doors in the late morning and had a service technicion here a few hours later. The technicion, Alex Williamson, did an assessment of all three garage doors and offered a common sense repair of the broken spring and additional needed bearings. Repair was complete within an hour. Excellent job. Highly recommended.
- Edward E
Thank you for choosing Precision when you needed garage door repair services. We appreciate your business and your thorough review of your experience with our Company. Thank you for showing appreciation for what we do: inspection of all moving parts of your doors and openers and making recommendations based on our findings; leaving the decision-making up to you. We appreciate your trust in our experts and value your feedback.
Apple Valley, MN
I received service for a broken garage door the day after I placed a service call. The technician Adam, called over an hour earlier than my appointment time and said he was ahead of schedule could he come to my location now. He put a quote together and showed me the problem involved and clearly explained what was required for the repair. He said the door was old and I should think about replacing it. He advised me of the cost of a replacement and completed my repair in an hour. He was polite, articulate, and made the repair a very positive experience.
- Tim Crowley
Apple Valley, MN
Jonathan explained everything that had answered any questions I might have. Very professional
- Jim L
We are happy to be able to help and are pleased to hear that you were pleased with the garage door repair service you recently received. Thank you for your business and your feedback.
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Apple Valley, MN
I was very pleased with the service and attention I received from Jonathan, the tech who came to my home today. He was polite, focused, knowledgeable, and professional throughout his evaluation of my requested assessment and maintenance. He patiently explained what he discovered, and, showed me evidence of what he was referring to. I appreciated his attention to detail, statistics, and his clarity in explaining it all to to me. I do feel confident in my decisions as to how to proceed with my choice to be proactive and maintain dependable use of my garage door. Plus, the price was reasonable when one considers the time involved in the whole process today.
- Kathy W
Thank you for your kind review of the work that was recently done at your home. We are happy to hear that your garage door repair was done in a timely and professional manner. Knowing that our service met your expectations means so much to us, we appreciate hearing from you.
Apple Valley, MN
Adam did a great job. Quick and professional service. Really appreciated his work and excellent follow up to complete the job.
- Brian T
Thank you for letting us know of your experience. We are happy you chose Precision to complete your garage door opener purchase and installation.
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Service Team: Adam - Technician
Apple Valley, MN
I had my garage door tuned up, with some new rollers and a new plate designed to reinforce a bracket. Brian the service tech was really good and explained everything well. He answered questions that I had.
- James H
Thank you for pointing out the thorough safety inspection that was completed for you and the professionalism that Brian exhibited in his repair of you garage door. We appreciate your detailed comments and your trust in our repair recommendations to keep your door working at optimal performance. We appreciate your business and your feedback.
Apple Valley, MN
Paul and Mike were courteous and knowledgeable service technicians. They diagnosed the problem and found a fault in the controller. Replaced the controller for $200 and now the garage door works again!
- Donald J
Thank you so much for letting us know that you were pleased with the service you received with our Company. We appreciate your feedback.
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Apple Valley, MN
Colson was on time, kept us updated to his arrival status. Kept me informed went right to work identifying our situation railing connection came loose.reattached anchor screws and also fixed your remotes cleaned up everything and kept me informed YOU CAN USE ME as a highly satisfied customer for any new customer or
- Tom N
Thank you for your business and for letting us know that you are happy with the customer service and the professionalism that your Technician exhibited in his assessment and repair of your garage door issue. We love hearing your feedback. We appreciate you.
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Apple Valley, MN
Adam did a great job explaining in detail what he needed to do to repair my garage door and also in detail what the cost would be before he started the repairs. I would definitely recommend Precision overhead garage Door Service and Adam
- Pat Z
Thank you for letting us know that you are happy with both the professional repair that was done to your garage door as well as the superb customer service you received from Adam We are so pleased to help and hope you call on us should you need us again in the future.
Apple Valley, MN
The repair man arrived on time and was very courteous. After examining the garage door, he gave us a repair estimate and then completed the repair in less than one hour. I would recommend Precision Overhead Garage Door Service to anyone needing service on their garage door.
- Frank Cacich
We were happy to help with your garage door spring repair in a timely manner. We appreciate your recommendation and your trust in Precision Garage Door.
Apple Valley, MN
My service Technician was very good and thorough.
- William B
Thank you for your business and for letting us know you are happy with your recent repair visit. We are happy to hear of your experience.
Apple Valley, MN
Today Jamison came to our home (on time) to repair our broken garage door. We were not able to get cars out of the garage as the door had broken when we opened it in the AM. Jamison was very thorough in is inspection. Jamison reviewed with me anticipated costs prior to the work commencing. The work Jamison completed the way he communicated with me directly are worth 5 stars to me. THANKS JAMISON for your help today!!
- Rick A
We are happy to hear that your garage door issues were addressed in a timely and professional fashion. We value hearing of the details of your experience as they show how important every step of the repair process really us to us and to you. Thank you for your business and your kind words.
Apple Valley, MN
Customer service was top notch. The technician was on time, friendly and professional. Very happy with the service.
- Amy W
We are happy to hear of your positive review. Thank you for pointing out that timeliness in addition to courteous and expert work are important to you. We will continue to strive for excellence and appreciate hearing your feedback as this is how we measure our success. We value your business and your comments.
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Service Team: Chad - Technician
Apple Valley, MN
In what seems to be an era of poor customer service I was pleasantly surprised of the great service I received from Precision. They responded the same day, within the time period they said they would and called to tell me they were 20 minutes away for our appointment. Jameson was the technician, he was pleasant, very informative, diligent and good to work with. Installation of a new opener was quick; Jameson was very helpful getting all the remotes set and he explained the billing so I understood it completely. It might not be possible, but I'd suggest you ask for Jameson for all your service needs.
- Bernie B
Thank you so much for taking the time to explain just how happy you were with the service you received recently on your garage door repair visit. We are always happy to help, and are very pleased to hear we went above and beyond to get the job done right for you. We welcome the referrals and appreciate your kind words; you are the most valuable part of what we do.
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Apple Valley, MN
Your technician was excellent he was kind and courteous even though I was at work and talking through my daughter I was told that the service fee would be waived because our garage doors under warranty so when your technician get out here he informed of my daughter that The part that needs to be prepared was not covered by warranty and the charge would be $305 I informed my daughter that no we’re not going to pay for that and then he said well there’s a service charge and I informed my daughter that I am not paying for that either because when I called make the appointment I was told the service he would be waived and that everything on my garage door would be covered I am really not a Karen nor a difficult person I have my daughter felt terrible telling this technician that we’re not gonna pay the service charge but this is what I was told from your office when I was making this appointment so that’s the issue I have you know I paid $2000 for the garage door a little over 12 months ago you should stand up for your product no problem with your technician once again I told you he was kind and courteous and professional
- Michael A
We greatly appreciate the feedback you have given us so that we can serve you and other Precision Garage Door customers better. Listening to your experience with us helps us improve. We have attempted to contact you over the phone to discuss this further, but have not been successful as of yet. We look forward to understanding more so we can make sure your garage door concerns are properly taken care of.
Apple Valley, MN
Scheduling was super easy and so nice to talk to a person. Colton was amazing! Showed up early and finished the work in about 30 minutes. Walked me thru all the different options. Top shelf all around from scheduling to work done.
- Paul Pearson
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(651) 355-1712
(651) 355-1712(651) 605-0426
(651) 605-0426(715) 629-1310
(715) 629-1310(651) 355-1712
(651) 355-1712(651) 605-0426
(651) 605-0426(612) 326-3844
(612) 326-3844(952) 252-6189
(952) 252-6189(763) 354-7246
(763) 354-7246(763) 317-1427
(763) 317-1427Office: (952) 800-3338
14607 Felton Ct
Suite 118
Apple Valley, MN 55124
Office: (715) 201-2933
595 Schommer Dr
Suite B
Hudson, WI 54016
Office: 952-698-0131
6520 Edenvale Blvd
Ste 210
Eden Prairie, MN 55346
The service repair person did a great job---he knew just what the garage door needed and he fixed it quickly---He knew what he was doing---I would request him again if I needed help.
- Gary Jacobs