(877)820-5135

Read what people are saying
about Precision Garage Door in:

Woodbury / Oakdale Area, MN

Precision Garage Door of St. Paul
has received 164 reviews, averaging 4.91 Stars:
1 2 3 4 5
Review:

A relative had their garage door repaired by Precision one year ago and were totally satisfied. I had the same total satisfaction experience. I found them knowledgable, fast and professional. They are a credit to their company.

-

A Response from: Kristi Hartmon

Thank you for putting your trust in our team and our products! We are happy to hear that we came highly recommended and that you are also happy with the service you received. Repeat and referral customers are certainly something we are truly value and appreciate you sharing these kind words.

Mike - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Mike - Technician
Review:

I called them on Tuesday and they came out Wednesday and they sent the wrong person one for replacing the door not to fix it. He said we can have someone come out Thursday. Will he came out and did not have the right springs but said it could take up yo 1 month to get the right one in. My door won't open because my spring is broken. I told him I will call him later so he said you have to pay $75.00 now for me coming out and the coast would be over $750.00 for the springs. I called North Country and he was out In one hr. Had the right springs on his truck he fix my door and put the heavy duty spring on and only charged me $350.00.

-

A Response from: Kristi Hartmon

Thank you for bringing this to our attention. We were happy for this opportunity to speak with you about the misunderstandings that took place here and were happy to refund your trip fee as the errors were on our end. This experience has shown us a few things we need to work on in-house with communication and custom orders and we thank you for the opportunity to make this situation right and learn from the issues pointed out.

Mike - Technician Service Provided:
Broken Garage Door Spring Repair

Service Team: Mike - Technician
Review:

Inexperienced and poorly trained. The service provided did not meet my expectations. The technician spent about 50% of the service call on his cell phone planning a fishing trip for the next day - which I found to be totally unacceptable!

-

A Response from: Kristi Hartmon

We greatly appreciate the feedback you have given us so that we can serve you and other Precision Garage Door customers better. Listening to your experience with us helps us improve, and we assure you that we have heard you. Thank you for helping us get better; you are the most valued part of what we do.

Mike - Technician Service Provided:
Garage Door Repair

Product:
Cables

Service Team: Mike - Technician
Review:

I highly recommend Mike for garage door service. He was on time, knowledgeable, friendly and went above and beyond! He swept out my garage while on a phone call with his boss! He will be back to finish the job when a part comes in. I look forward to having him back.

-

A Response from: Kristi Hartmon

Thanks for letting us know of the professionalism and expertise shown in your recent garage door repair visit. We look forward to completing the project so you can move forward from the inconvenience of garage door problems!

Mike - Technician Service Provided:
Garage Door Repair

Service Team: Mike - Technician
Review:

Great service. Chad was awesome, he explained everything and got the job done right away. Would definitely use this company again.

-

A Response from: Kristi Hartmon

It is good to hear that you were pleased with the service your received during your recent garage door repair service. It is a great compliment to say you'd call on us again and we welcome your return business should the need arise.

Chad - Technician Service Provided:
Broken Garage Door Spring Repair

Service Team: Chad - Technician
Review:

Fast and efficient. Great tech, polite and thorough. Recommend Precision Door.

-

A Response from: Kristi Hartmon

Thank you for your 5-star review and your compliments. We are happy you were pleased with your service and appreciate your business and referrals.

Alex - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Alex - Technician
Review:

Mike was Great! Great communication and work was done as we wanted it and fast. Thanks.

-

A Response from: Kristi Hartmon

Thanks for your kind words - we are happy that you had a pleasant experience amidst the inconvenience of your garage door not working properly. We appreciate you.

Mike - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Mike - Technician
Review:

I was very impressed with your tech Jason. He was fast, efficient and communicated clearly my options. I really didn’t expect the door to be repaired today. I thought he’d give me an estimate and then set another appointment for the repairs. Nope, done in less than an hour and a reasonable price too! I won’t hesitate to refer Precision Door to my friends and family. Thank you!

-

A Response from: Kristi Hartmon

Thank you for sharing your experience with us and with others! It is always good to hear when we exceed a customers' expectations for service! We welcome your referrals and value your business and your feedback.

Jason - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Jason - Technician
Review:

Great company for your garage door needs! Timely service and great customer service. They truly value you as a customer! Will use them again and recommend to our family and friends. Thank You!

-

A Response from: Kristi Hartmon

Thank you for such kind words about our team and the garage door service you received. We truly appreciate hearing from you and thank you for supporting our business.

Chad - Technician Service Provided:
Garage Door Repair

Product:
Cables

Service Team: Chad - Technician
Review:

Awesome Company, Chad our service technician was very nice and did an amazing job at replacing our springs. Would definitely recommend your company to my friends and co workers!! Jeff Schmidt

-

A Response from: Kristi Hartmon

Thank you for these personal comments regarding your recent garage door repair service with us. We appreciate hearing that you were happy with the work, products and service that was performed and we are happy to know that you would share this experience with us an others. We look forward to helping out in any way we can in the future.

Chad - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Chad - Technician
Review:

I honestly can't say how happy I am with them! My garage door broke at 0630 and I placed a phone call around 0700 to their office. Yasmin? or Jasmine? (I'm sorry I'm bad at names) answered and immediately was helpful, sympathetic, and got me scheduled same day very quickly. The technician Terrance was professional and saw the problems right away and had a quote ready for me in no time. Repairs were done quickly and he showed me everything when done. I'm very happy to have a working garage door and peace of mind with the 3 year warranty as well.

-

A Response from: Kristi Hartmon

We are glad to hear you were so happy with all of the aspects of your repair visit! It is good to hear that scheduling was stress-free and that the service was completed quickly and effectively. We aim for 100% customer satisfaction and we appreciate hearing from you that we're on the right track.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Was glad to have someone able to make it a day after I called. Was worth what I paid, not a handyman job, noticed the sound difference and ease of operation the 1st time. The Tech was top shelf. Not a fake review, I only do them when I get what I expected.

-

A Response from: Kristi Hartmon

Thank you for your sincerity and for pointing out what aspects of customer service you value. Hearing of your experience and expectations help us improve and we appreciate you helping us get better.

Alex - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Alex - Technician
Review:

Prompt response when we called after our garage door springs snapped in single digit temperatures. We called at 11am and door was repaired by 2pm. Colton, the tech that pulled into the driveway, was friendly and business like. Efficient. Explained the costs on spring replacement and also replaced our rusty cables and bottom bracket which we knew were also going bad. The truck was marked and we appreciated getting an email with the tech's name, photo and background ahead of time. All very reassuring. The company seems to spend a great deal of effort on customer service. A-OK!

-

A Response from: Kristi Hartmon

Thank you for letting us know that you were happy with the entire Precision process. We are happy that your door was repaired to your standards and that you are satisfied with the results. Let us know if you have any questions or concerns, we are happy to help.

Colton - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Colton - Technician
Review:

Hi, very happy with the service done yesterday. I had the garage door opener replaced. Colton was very helpful and professional. I liked the advanced email showing who Colton was - so no questions as to who was at the door. Thank you.

-

A Response from: Kristi Hartmon

Thank you for letting us know that you had a good experience with our Company. We are sure you will be happy with your new garage door opener and knowing you value our email communication really helps us to continue to provide the services our customers rely on and value. Thank you for your business and your feedback.

Colton - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: Colton - Technician
Review:

Working with Precision technicians has been excellent. We have needed their service twice. Both times they have proven to be professional and very efficient. They are courteous and respectful of the safety precautions necessary with the Virus we are learning to live with. Most of all they are knowledgeable and explain what is wrong and what needs to be repaired. We do not hesitate to contact them when we need service. I highly recommend Precision.

-

A Response from: Kristi Hartmon

We are happy to be able to help! Thank you for trusting us with your repeat business, it speaks volumes. It is good to hear that your service appointments were a completed in a safe, efficient and professional manner; there are very high on our list of goals for every service appointment. We appreciate your feedback and your business.

Alex - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Alex - Technician
Review:

I was surprised to find out I could call 24/7 to get an appointment scheduled. That was extremely convenient. I was able to get my service work done the day after I called. The service work was done during the estimated time frame I had been given when I scheduled the appointment. The service individual was very friendly and very helpful in explaining the work that needed to be done to fix my issue. I'm a very satisfied customer, and I will definitely reach out to Precision when I have future garage door issues.

-

A Response from: Kristi Hartmon

Thank you for your business and your review. We are delighted to hear your appreciation for qualities we work hard on: availability and timely solutions to our customer's garage door needs. We are glad to have served you and are happy to be here for you should another need arise in the future.

Colton - Technician Service Provided:
Garage Door Repair

Product:
Cables

Service Team: Colton - Technician
Review:

Great service and affordable doors I would purchase from Precision Doors again

-

A Response from: Kristi Hartmon

Thank you for your business and for sharing your experience with others. We appreciate it!

Donny-    Installer Service Provided:
Install Garage Doors

Product:
Garage Doors

New Door Sales and Installation Team: Donny- Installer
Review:

Nice guys,on time, flexible, great work , really particular finishing touches. ????

-

A Response from: Kristi Hartmon

Glad to hear we impressed you from our timely arrival to the detailed finish! Thank you for your business and your feedback, we appreciate you!

Donny-    Installer Service Provided:
Install Garage Doors

Product:
Garage Doors

New Door Sales and Installation Team: Donny- Installer
Review:

I have used Precision Garage Doors fir my home. My technician was punctual and very professional. He completed the necessary repairs quickly. I would use Precision Garage Doors in the future and I am happy to recommend them to my friends and family.

-

A Response from: Kristi Hartmon

We are grateful for your business and your feedback. I am happy we were able to take care of your garage door repair in a timely and professional fashion.

Jason - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Jason - Technician
Review:

I am very impressed with Precision Overhead Garage Door Service. I called after hours on a Wednesday evening and spoke to a very polite employee that got me all set up for today, Thursday. The technician was set up for 2-4p and called in advance to let me know he was on his way. The technician arrived on time, figured out the issue, fixed the issue and suggested some upcoming maintenance items to be aware of to ensure the garage door works optimally in the future. In today's day and age, top notch customer service is rare. So, when somebody does it right, it really sticks out. This company does it right!

-

A Response from: Kristi Hartmon

Thank you for your detailed review of your garage door service experience! It really does make a difference in our business to ensure we are providing the quality customer service from scheduling to completion of the garage door repair process. It is all important to us and we value your business and your feedback.

Jonathan - Technician Service Provided:
Garage Door Repair

Service Team: Jonathan - Technician
Review:

The technician was friendly, very knowledgeable and the work was completed in a timely manner. The garage door is fixed and I'm a "happy camper."

-

A Response from: Kristi Hartmon

Thank you for letting us know that your garage door repair visit was done to your satisfaction. We strive for personable and professional customer care and am happy to hear we hit the mark. Thanks for your feedback and your business.

Colton - Technician Service Provided:
Garage Door Repair

Service Team: Colton - Technician
Review:

Brian and his partner came out removed my 2 old doors and installed 2 new doors demoed them to me cleaned everything up did a great job in very cold conditions. I am very happy. Thanks for a great job well done. Don O.

-

A Response from: Kristi Hartmon

Thank you for your business and for expressing appreciation for our Install Crew who really do go above and beyond to do it right despite harsh weather conditions. We are proud of our new garage door installations and are glad to hear that you are too.

Brandon - Installer Service Provided:
Install Garage Doors

Product:
Garage Doors

New Door Sales and Installation Team: Brandon - Installer
Review:

Precision Garage Door got out and immediately repaired my garage door. Had a three hour window for service time where it seemed the others I called gave me an eight hour window. Colton, the technician that serviced my garage door was professional gave a thorough breakdown of the repair work with a quote on the spot. The work was professionally done.

-

A Response from: Kristi Hartmon

We are happy you chose to work with us and are glad to hear it was a good customer service experience. We work hard to change the inconvenience of having garage door issues to fixing it with the solution that works best for you. Let us know if you need anything further in the future.

Colton - Technician Service Provided:
Garage Door Repair

Product:
Cables

Service Team: Colton - Technician
Review:

Our technician was very prompt and courteous. He fully explained the work that needed to be done and gave a price before doing any repairs. I would highly recommend Precision Door.

-

A Response from: Kristi Hartmon

We are glad that you were happy with the garage door repair service we performed. Thank you for your feedback on our communication, timeliness and technical expertise; as those are qualities we work hard to achieve. We appreciate your business and recommendation.

Jonathan - Technician Service Provided:
Garage Door Repair

Product:
Rollers

Service Team: Jonathan - Technician
Review:

Great company! All the peoples were very professional from my initial phone call to the tech diagnosing the problem and installing the new opener. The technician was polite and efficient, explaining everything in terms that I could understand. I would definitely call them again!

-

A Response from: Kristi Hartmon

Thank you for taking time to let us know that you had such a positive experience with our team! We appreciate knowing that the personal communication from scheduling to the completion of your repair was courteous and effective. Thank you for your business, we know you'll be happy with your new opener.

Jonathan - Technician Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Service Team: Jonathan - Technician
Review:

My garage door opener was broken last night. I called the Precision Garage Door Twin Cities this morning and got response to be able to send a technician coming to my home to check it to give me an estimate. A technician, Alex, came to my home about one hour earlier than the original promised time. He did a very quick and thorough check and identified several problems- broken spring, bearing, and the opener. An estimate was given to me. I asked him to go ahead to fix those problems. He finished the work in less than two hours. I am very satisfied with the fast speed to get my garage door worked again. Thanks to the Precision Garage Door Twin Cities. I certainly will ask it for possible future garage door problems.

-

A Response from: Erica Amundson

Thank you for your business and for taking time to share your experience with others. I am glad that your problems were resolved in one appointment so you could put this behind you and get on with your day. At Precision, we aim to fix it right the first time and am glad to see this was the case for you.

Alex - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: Alex - Technician
Review:

We were very happy in choosing Precision Door Service for garage opener repair. We were sent a picture of the technician who would be arriving and given a time frame for arrival. He arrived during the time frame, was professional, and we were very satisfied with the results. My husband and I were very happy choosing Precision Door. Thank you so much for the excellent service!

-

A Response from: Kristi Hartmon

Thank you, Tracey, for letting us know that from phone call to job completion, your customer experience was satisfactory. It means a lot for you to take the time out of your busy schedule to help us meet our goals for customer satisfaction. We value you!

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

I was impressed with how quickly the job got scheduled and completed (an important consideration when your car is trapped in your garage). The repairman was there in only a few hours after I called. He talked me through everything that he needed to do and suggested other things that might need replacement, but didn’t pressure me in any way. I had a nice dialog with him and got a lot of useful tips, like how to make the opener have a longer lifetime, where to buy parts, etc.

-

A Response from: Erica Amundson

Thank you, Daniel, for your detailed review! We are so happy to hear that we were able to meet your garage door needs and repair it quickly to get you on the way with your day. We work hard to make sure we fix it right so you won't have to worry about this happening again anytime soon.

Jonathan - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Jonathan - Technician
Review:

Bret, my technician delivered exactly what he promised in less than 2 hours from start to finish and left my garage spotless. He displayed a very positive and professional manner.

-

Bret - Service Manager Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Service Team: Bret - Service Manager
Review:

Excellent customer service, professionalism and honesty from Troy and his assistant. Highly recommend Precision Door MN to anyone.

-

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Next Page
St. Paul Area

(651) 355-1712

(651) 355-1712
Woodbury / Oakdale Area

(651) 605-0426

(651) 605-0426
Western Wisconsin Area

(715) 629-1310

(715) 629-1310
Roseville / Maplewood Area

(651) 355-1712

(651) 355-1712
Eagan / Apple Valley Area

(651) 605-0426

(651) 605-0426
Minneapolis Area

(612) 326-3844

(612) 326-3844
Eden Prairie / Minnetonka Area

(952) 252-6189

(952) 252-6189
Maple Grove / Plymouth Area

(763) 354-7246

(763) 354-7246
Coon Rapids / Blaine Area

(763) 317-1427

(763) 317-1427
Precision Garage Door Twin Cities
Office: (651) 355-1714
53 Woodlynn Ave
Suite C

St. Paul, MN 55117
Precision Garage Door Twin Cities
Office: (952) 800-3338
14607 Felton Ct
Suite 118

Apple Valley, MN 55124
Precision Garage Door Western Wisconsin
Office: (715) 201-2933
595 Schommer Dr
Suite B

Hudson, WI 54016