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about Precision Garage Door in:
Woodbury / Oakdale Area, MN
Precision Garage Door of St. Paulhas received 204 reviews, averaging 4.91 Stars:
Woodbury, MN
We are happy you found us too. Thank you for putting your trust in our team to help with your garage door opener needs. We will be here should you require our services again in the future.
Woodbury, MN
Mike was prompt, courteous & completed ahead of time plus made sure all my new controls were working. Even taking time to set up the car & programing the outside remote while explaining EVERYTHING. THANKS
- Malon H
Thank you for your business and your positive review of the repair services you received. We are glad to hear that your are happy with the thorough repair services that Mike performed. We appreciate hearing from you.
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Service Team: Mike G - Technician
Afton, MN
Excellent from my phone first phone call to the end result of the garage door working again. Brian was very knowledgeable and thoughtful in his approach to fixing the problem. I was surprised that he actually called me before he came here to ask me to describe the problem so he could think about it and bring necessary parts if needed. He methodically went thru the whole electrical system to determine what was causing the door to open on its own anytime. Brian replaced the part he thought was the problem and door now works fine, no longer opens on its own. He also went thru the 9 year old door and quickly replaced the cables and rollers which were badly needed. Plus it was done at a very reasonable and fair price. Wish more people operated like Precision Garage Door and Brian.
- Bob O
Thank you so much for the detail you provided in letting us know what aspects of our service that you value and appreciate. We are happy to have been able to assist with your garage door opener issue and are happy to hear the repairs were performed to your satisfaction.
Cottage Grove, MN
Alex provided prompt, professional service. I appreciated his review of work done. Thankful for his service.
- Roseanne H
We are happy to be of service and appreciate hearing that you value our process. We value your business and your comments.
Woodbury, MN
Technician James was prompt, friendly and professional. He found the problem with my garage door and quickly remedied the issue. He then offered other maintenance solutions and provided a quote. The cost was fair so I asked him to proceed with the work. James was quick and thorough with this work as well. Thank you.
- Danny D
We appreciate your thorough review of the garage door repair process you received. We are happy you experienced timely and professional service and appreciate you trusting the expertise offered in your inspection in regards to not only fixing the issue at hand, but solving the whole problem so your garage door system will serve you well for a longer period of time. We value your business and your kind words shared here.
Lake Elmo, MN
Mike did an excellent job! Would recommend him for your next job!
- Jim K
We appreciate the positive feedback and recommendation -- thanks for sharing!
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Service Team: Mike G - Technician
Lakeland, MN
I initially needed maintenance on my garage door and after reading reviews of several companies, I chose Precision. I met with Brian and after thoroughly explaining everything, I chose to replace the entire door. Absolutely no pressure, just my decision. Rafael and Zac installed my new door a week later. They were professional, thorough and so friendly! I would highly recommend Precision Door Service. Kudos to the entire team!
- Sandy K
Thank you so much for taking the time to let us know all of the points you valued throughout the process of getting you garage door replaced. We appreciate hearing that the inspection and repair versus replace decision were stress-free and that the installation was completed with expertise. Thank you for your business and your comments.
Oakdale, MN
Very pleased with Your response and service. Donovan did a wonderful job installing our new door and opener. He was quick and efficient. He really showed respect for our property. He kept cleaning up after himself throughout the install process. He was also very responsive to answering a couple questions I had. Overall a very positive experience from point of sale through install.
- Brian F
We are happy to have been able to help with your project. Thank you for your business and for letting us know of your experience throughout the process.
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New Door Sales and Installation Team: Donny- Installer
Woodbury, MN
Well done. Prompt service on July 4th.
- Curtis S
We are here for you when you need us. Thank you for taking time to let us know you appreciate our availability and the timely service you received.
Lake Elmo, MN
work started around 8am and completed a little after 8:30 am. technician was very pleasant and did an excellent job. whole project was easy and quick, door working great. we have used this company before and i would happily rcommend them for any garage door repair, thanks brian.
- John H
We are happy to have had the opportunity to help you with your garage door issues. It is great to hear that our service was timely and completed with expertise. Thank you for your repeat business and for your referral, we truly appreciate you.
Woodbury, MN
Online booking was fast and convenient. We were able to get a next day appointment. Communication from Precision about who and when they'd arrive were clearly expressed. Technician was.prompt efficient knowledgeable and polite. We would DEFINITELY call upon Precision Door again. Thank you!!!
- Steve P
It is great to hear that you were happy, not only with the repair service you received; but also with the way we do business as a whole. We strive to offer convenient and timely repair visits when you need us and are grateful to hear you'd call on us again. Thank you for your business and your feedback, we truly appreciate you.
Woodbury, MN
Precision team do deserve the high ratings they have I have my opener keeps opening by itself, i called Alex from Precision showed in the same day at the time they said, took one hour of diagnostics, reset the codes, explained the actions he will perform, and the next action by costs in case problem persists, their cost for repair is very fair, i do recommend them
- Moh H
We sure appreciate hearing that our services are appreciated and that we were able to help you with your garage door opener issues. We appreciate your feedback and will be here should you encounter any problems again in the future. Thank you for your business.
Cottage Grove, MN
I chose to go with Precision based on their overall customer satisfaction ratings. Unfortunately, they did not meet our service expectations several times throughout our installation experience. 1. Our garage door was installed 3/4” crooked with the surrounding garage trim and floor. This “offset” was further highlighted by the windows near the top of the door and a black weather seal at the bottom of a white garage door - leaving a visible gap. I was told the door was installed “level” but the garage floor was not level. Thie installation team did not discuss or bring this to our attention until the installation was completed. It was also frustrating because our prior garage door was not crooked and did not have a visible opening/gap between the weather seal and the garage floor. 2. I called customer service the same day after installation was completed and shared our concerns. The customer service representative rudely replied “it is not our fault your garage floor is not level”. I asked to speak to a manager and she said I would get a call back that day. I did not get my call returned. I called again the next day, and was later called back by a quality assurance manager. He was very service oriented over the phone, and we scheduled an appointment for the next week to have someone come out and assess the installation and see if there were any options to improve the 3/4” offset. 3. The quality assurance technician was scheduled to arrive today between 8-9am. He did not show up so I called at 9:15am to see if he was still coming (as we had another appointment we needed to leave for by 9:45am). He said there was confusion and miscommunication in the office but was on his way. No one called to say he was going to be late or was still coming. He arrived at 9:40am (which caused us to be late for our other appointment). He was able to adjust the cables to correct most of the offset. We discussed replacing the black weather seal with a grey weather seal to minimize the appearance of the offset that remained. He called his manager to see if he could get approval to do so without a charge. It was determined that it was an “aesthetic appearance correction” and therefore would cost us $241 to replace it. After spending $3230 to have a garage door installed at a slant, I was not pleased to hear that I could have the “aesthetic appearance” issue addressed for another $241. The technician also said that if I wanted it done it would require another appointment as he would otherwise be late for his 10:00am appointment (although being late to our appointment did not seem to be as concerning). Bottom line, I had high expectations for stellar service given their reviews. I am more than willing to pay more to receive quality service. I am trying to be fair in rating them 2 out of 5 stars. Given our experience, I would not recommend Precision and have to believe for the price you can get a better experience and result elsewhere.
- RAyers
I would like to thank you for this detailed feedback you have given us so that we can serve you and other Precision Garage Door customers better. Hearing your experience helps us to improve and we assure you that we have heard you. We are troubled that you are not 100% satisfied with your services and will do all that we can to resolve these issues. We will be reaching out with some next steps and look forward to making this right for you.
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Cottage Grove, MN
Chad was professional and personable with the questions I was asking, and upfront with pricing without a hard sales pitch. Thanks Chad!!
- Ted I
We appreciate you letting us know of your experience with our team for your recent garage door repair visit. Thank you for calling on us for your required service.
Woodbury, MN
Garage door opener was acting funny would open and close on its own. Turns out some wiring had gone bad, Chad checked it out and repaired the wiring and seems to be working fine now he let me know what he was doing and didn’t surprise me with extra repairs and was quite honest about the problem I would highly recommend Chad Magaard for garage door repair thanks again J Kaufer
- Jerry K
Thank you for your thorough review of the garage door repair visit you recently experienced with our Company. We are pleased to hear that your issue was resolved to your satisfaction and that the costs and time taken was acceptable as well. We appreciate your trust in our team and our brand and value your feedback.
Oakdale, MN
Adam was a rock star....explained his assessment of the problem well, offered different price points and let us decide our best approach...plus, he had a pleasant personality. Thank you.
- RD Snyder
Thank you for your business and your kind comments about your Service Technician and his expert repair service. We are happy to have been able to help in the inconvenient situation that comes with garage door issues. We appreciate hearing from you.
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Service Team: Adam - Technician
Woodbury, MN
I chose Precision Door because they had very high ratings. They had someone out within 1 1/2 hours. Adam Mitchell serviced our door quickly and professionally. He explained his inspection thoroughly and gave advice on future work. I will definitely use them in the future and highly recommend them.
- Tyler T
We appreciate you giving us the opportunity to earn your business and for letting us know how we were able to do so. We will be happy to help in the future and are pleased to know that you received a level of service you expected during this visit as well. We are here for you when you need us.
Afton, MN
I looked at their reviews and they were very good. Very prompt service. From the time I called in and the service tech contacting me was less than 10 minutes and said he would be at my home in 30 minutes, Diagnosed the problem and repaired with 30 minutes for a fair price. Would highly recommend them.
- Greg D
We are glad to hear we matched your service with what you expected based on your research. We strive to deliver same-day service with professional service every time. We appreciate your business and your comments.
Oakdale, MN
Very knowledgeable technician. Came early and finished quick. Very satisfied!
- John F
We are happy to have been able to help. We appreciate you sharing your experience with us and others. Thank you.
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Woodbury, MN
Outstanding job by everyone at Precision Garage Door….from the phone people to the job that our technician, Adam, did. Couldn’t be happier that I called Precision. Adam showed me his inspection, including the photos he took, and explained in detail what he felt needed to be done.
- Dave L
We are happy to help. Thank you for laying out our process for each service repair visit and letting us know that you appreciate what we do and how we do it. We are here for you should you need us in the future.
Woodbury, MN
The response to my service request was very prompt. The tech did a good job of explaining the problems and what would need to be done to correct it, and the cost. The tech was very polite and professional.
- Jon Danskin
We are pleased to hear you received prompt and professional garage door spring repair service. We appreciate your business.
Woodbury, MN
We are very happy with the job Jonathan Z. did for us. We had a broken spring and he explained all the repair and replacement options. Then he had the whole replacement complete in less than an hour. It couldn't have gone any smoother!
- Peter S
If you are happy, we are happy! Thank you for your business and for letting us know of the positive experience you had with our Company despite your garage door setback today. We appreciate you.
Lake Elmo, MN
Precision Garage Door's video ad creates a certain set of expectations: technicians with superior diagnostic capability, trucks fully stocked with high quality parts, problems resolved on the spot. That was exactly my experience with my tech, Alex. I will also add that he was on time, completed the job in the time he had estimated, in addition to making the repairs, he checked, adjusted and lubed my door, and he picked up after himself, leaving my garage as clean as if he was never there. My only complaint, and this is not on Alex, is that their bill included a $14 fuel surcharge--with gas prices below $3/gallon and still falling, it is time for fuel surcharges to go away.
- Jim R
Thank you for your business and your kind comments on our advertising and our repair service. We love hearing that you were satisfied with the level of service your received and that we met your expectations. Thank you also for letting us know your thoughts on our pricing. Please know that has been heard and will be taken into serious consideration. We appreciate your business and your feedback.
Cottage Grove, MN
Quick and efficient!!! Made necessary repairs.
- Kenneth Kato
Cottage Grove, MN
The installation of a new garage door and opener was done exactly as I had hoped. Communication with the Precision team was easy, convenient and timely. The crew arrived on time, kept me informed of progress and answered all of my questions in a very professional manner. I was given a demonstration of the features and maintenance suggestions before they left. The crew cleaned up after install and checked for any screws etc. which could have been dropped on the garage floor; preventing possible flat tires. I have found my go-to garage door installation and repair company. Thank You, Precision!!
- John Raisanen
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Oakdale, MN
Job was done in a very short time and the garage door has never sounded quieter! The springs were broken and my car was stranded in the garage, they quickly let it out!
- Erik L
We are happy to have helped! Thank you for calling us in your time of need and for letting us know that you were pleased with our prompt and professional service. We appreciate you.
Woodbury, MN
I was very pleased with Chad and the work he performed. The repairs needed were quickly pointed out and pricing was provided and the work was completed in less than an hour. Thanks Chad for your professional service. I will be sure to use Precision Door Service and recommend them to others in the future.
- Duane Pfleiger
Woodbury, MN
Chad was very professional and courteous. He explained all work and completed the job in a timely manner. Very happy with the work and would recommend Precision Door to family and friends.
- Shelley S
Thank you for calling on us to assist with your garage door repair. We value your business and your feedback on the service you received. We are happy to hear you are satisfied and we welcome your referrals. We appreciate you.
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Service Team: Chad - Technician
Woodbury, MN
On Time, fixed my door, super polite and a reasonable price. Great in my book!
- Hilde S
We are happy you called on us for your garage door repair. Thank you for letting us know that you are pleased with all aspects of your service appointment. We value your business and your feedback and will be here should you require our services again in the future.
Cottage Grove, MN
Zac was excellent! He was very interactive. He answered all of our questions thoroughly and made sure we were satisfied with his response. We liked how real he was with us. It felt like talking with a very knowledgeable friend! We highly recommend Zac and would gladly welcome him out again for any other garage maintenance:)
- The Taylors
We are happy you felt respected and valued in making decisions regarding your garage door repair service. Our goal is to make sure you are happy with the right repair for you and to perform those repairs with expertise. Thank you for your business and your feedback. We are happy to help should you need us anytime in the future.
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(651) 355-1712
(651) 355-1712(651) 605-0426
(651) 605-0426(715) 629-1310
(715) 629-1310(651) 355-1712
(651) 355-1712(651) 605-0426
(651) 605-0426(612) 326-3844
(612) 326-3844(952) 252-6189
(952) 252-6189(763) 354-7246
(763) 354-7246(763) 317-1427
(763) 317-1427Office: (952) 800-3338
14607 Felton Ct
Suite 118
Apple Valley, MN 55124
Office: (715) 201-2933
595 Schommer Dr
Suite B
Hudson, WI 54016
So glad I found you! My door opener was beeping and you quickly took care of this at a very reasonable cost. I was impressed with the prompt and thorough service. I also really appreciated Adam, the service tech . He was clearly knowledgeable and took the time to review of what to look out for in the future and how to best maintain my opener/garage door. Great overall experience. I would definitely use Precision again if needed.
- Lisa C