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Read what people are saying
about Precision Garage Door in:

Woodbury / Oakdale Area, MN

Precision Garage Door of St. Paul
has received 53 reviews, averaging 4.92 Stars:

Comments:

Precision did an excellent job replacing broken springs and installed new cables and end bearings. Their technician arrived on time and completed his repair very efficiently. He was professional, knowledgeable and patiently answered all my questions. It was great that they offered a same day service. Highly recommend Precision and Devan for future garage door repairs and install.

- Ben Labelle

Devon - Technician Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Devon - Technician
Comments:

Called the on a Monday. They were able to come out first thing the next day. Devon worked on our garage door and was fast, efficient, and friendly. I'd definitely use them again if necessary.

- Nic B.

Devon - Technician Service Provided:

Garage Door Repair


Technician: Devon - Technician
Comments:

Our technician did a great job of explaining the problem with the door and provide us with a fair estimate. He did the work right away and did it very professionally. He took the extra time to answer my questions. Great thing about this company is their communication. They were very proactive with their communications and I knew exactly who was coming and when they were coming. They showed up on time and did a great job. I would recommend!

- Chad Ellwein

Jason - Technician Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Jason - Technician
Comments:

Devon Nelson was very courteous and professional. He answered all questions that I had and explained things he did them. I was very impressed with him. I would recommend Precision Door Services.

- Tom Harvey

Devon - Technician Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Devon - Technician
Comments:

I was out of town and my husband called and said the garage door wont open. My home warranty called Precision Door, while the parts were not covered they were great. I asked for an emergency appointment to get my husband's car out for work, and they arrived a few hours later, fixed it, explained everything, were polite, professional, and quick. They cleaned everything up, went over the warranty, showed me what to watch for in the future. Devin did a great job, I highly reccomend.

- Crystal Boudreau

Devon - Technician Service Provided:

Garage Door Repair


Product:

Springs


Technician: Devon - Technician
Comments:

One of our torsion springs broke on Monday afternoon. I contacted Precision Door Service and the phone was answered by a live person and they scheduled us for a repair the next morning. I received a text and phone call Tuesday alerting us to the arrival time and their representative was punctual. Our technician was Devon and he exceeded our expectations. He was courteous, professional and informative. I would not hesitate to use Precision for any repair in the future.

- Tim Hollerbach

Devon - Technician Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Devon - Technician
Comments:

Great job. Rudy was on time, very friendly and professional. The job was completed quickly.

- John Benz

Rudy-Lead Technician Service Provided:

Garage Door Opener Repair


Product:

Opener


Technician: Rudy-Lead Technician
Comments:

From the start to finish, PrecisionDoorMN was a great company to work with. The company was assigned by our home warranty company. I spoke with Selena who was extremely helpful and understanding. Was able to assign services for the next day. Jon was more than on time, he was early, which worked better for all of us. He explained the problem, showed me the problem, offered a variety of fixes/prices. Jon was knowledgeable and professional. Very pleased with the company overall. I’d recommend them!

- Katie Williams

Jon - Technician Service Provided:

Garage Door Repair


Product:

Rollers


Technician: Jon - Technician
Comments:

Awesome, wonderful service on a Sunday! I am so happy I called them and Jon, the service technician is the best! I’d use them again in a heartbeat!

- Tammy Arrigoni

Jon - Technician Service Provided:

Broken Garage Door Spring Repair


Technician: Jon - Technician
Comments:

5 Stars! Precision Garage Door is very responsive and is genuinely customer service oriented. Jason S, the technician who serviced my garage doors was outstanding and an asset to Precision. If I ever have any other needs for garage related issues I'm calling Precision! Jason also took the time to give us information about new garage doors as well.

- Harry Halden

Jason - Technician Service Provided:

Garage Door Repair


Technician: Jason - Technician
Comments:

Phenomenal service! Called them on a friday night and had a tech here by 10:00 am the next day. Very courteous, professional and polite service tech. Fixed my snapped cable to get us by until we got a new garage door.

- Jeff Strong

A Response from: Kristi Hartmon

Thank you Jeff! We take pride in providing a high level of service every time, to every customer. Thank you for your business and your review. We look forward to getting your new garage door installed soon.

Service Provided:

Garage Door Repair


Product:

Garage Doors


Comments:

The installer was okay. The problem I have is the strategy around trying to sell me things I don’t need when I called to get my garage door fixed. Do not try contacting me with an apology because that doesn’t change the strategy. I get that you have to make money, but using scare tactics to try to get me to replace working parts is incredibly disappointing.

- Josh Fettig

A Response from: Kristi Hartmon

Josh, We appreciate your feedback and I'm sorry to hear of the impression of our company left on you by your experience with our technician. Please be assured that it is not our strategy and is never our intent to sell or scare a customer into unnecessary parts or repairs. Our practice is to provide a professional evaluation of your door and opener and to recommended the replacement of parts that are necessary to ensure your garage door works safely and efficiently now and for the future. We respect your wishes and will not contact you regarding this matter, but if you would like to discuss further, please give us a call at (651) 355-1712.

Jason - Technician Service Provided:

Broken Garage Door Spring Repair


Technician: Jason - Technician
Comments:

Great Job! Jason was there on time, did a great job in an emergency situation in a professional manner!

- Tony Kwilas

Tom Hartmon Service Provided:

Garage Door Opener Repair


Owner: Tom Hartmon
Comments:

Alex came out and was most helpful in showing me what needed to be done He gave me an estimate on the work and gave me a time frame on when it could be done Look forward to new door and opener.Alex was right on time too!

- Todd Thomas

Alex - Technician Service Provided:

Garage Door Repair


Product:

Garage Doors


Technician: Alex - Technician
Comments:

Precision was contracted through our home warranty service.Our appointment was scheduled for 12pm.Devon Nelson was the tech that did the service,he was very professional,and courteous, he called an hour and a half prior to our appointment and arrived at 11am ,and had the job done within the hour. Great job, thank you again.

- JAMES STEINER

Devon - Technician Service Provided:

Broken Garage Door Spring Repair


Technician: Devon - Technician
Comments:

I called Precision Door Service at the recommendation of a co-worker when I needed a broken spring replaced. I was not disappointed. Jason was the technician that performed the repair. He was very professional, completed the repair quickly, and gave me easy tips to prolong my garage door/opener life. I am happy to recommend Precision Door Service and will be a repeat customer.

- Taylor

A Response from: Kristi Hartmon

Thanks Taylor - we appreciate your business and referral. We are thrilled you had a great experience with Precision Door and Jason.

Jason - Technician Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Jason - Technician
Comments:

The repairman was knowledgeable, efficient, and friendly. He diagnosed the problem quickly and installed the replacement parts immediately and correctly the first time. Excellent!

- Diane Meron

Rudy-Lead Technician Service Provided:

Garage Door Opener Repair


Technician: Rudy-Lead Technician
Comments:

5 stars! Smart kid did great work. Very friendly- professional and explanatory! Seem to actually care! Quick arrival I called to set up and less than two hours later he’s fixing my door. Awesome!

- Mike Cleveland

A Response from: Kristi Hartmon

Thank you for reviewing your service. We appreciate your business and happy you were pleased with Jason and Precision Door.

Alex - Technician Service Provided:

Garage Door Repair


Technician: Alex - Technician
Comments:

Just wow.. my garage door was completely broken. I called in the A.M. and Precision was able to come out to my place that same day at 5pm, and got the door up and running less than an hour.. Rudy Vallejo’s was amazing! Super awesome friendly guy that knows his work. 10/10 !! Very impressed! Keep rockin y’all

- Rocco Guanella

A Response from: Kristi Hartmon

Thank you for the kind review. We are happy you were please with your service from Rudy and Precision Door. Thank you for being a valued customer!

Rudy-Lead Technician Service Provided:

Garage Door Repair


Technician: Rudy-Lead Technician
Comments:

Tom was all around great! He called when he was on his way and I received a text message with his info and photo. We had an emergency repair needed, he was able to come earlier than expected. He was extremely professional and provided us with options. He completed our repairs quickly and we’d definitely call Precision again!

- Brian & Jenny

Tom Hartmon Service Provided:

Garage Door Opener Repair


Product:

Cables


Owner: Tom Hartmon
Comments:

After reading reviews of local businesses, I made an appointment to have my garage door sensors replaced. Duncan was my technician. If I could give a ten star review I would! I cannot begin to say what a pleasure it was doing business with Duncan and with your company. Duncan explained everything, did not try to sell me anything I did not need, work was done quickly, professionally and your pricing was fair and competitive with no hidden charges. Duncan clearly enjoys what he is doing and it shows. Sometimes in this era of money making first, customer need and satisfaction last, it is great to know that there are companies and technicians who put service, quality, honesty and fairness first. Thank you!

- Anne Marie Mead

Jon - Technician Service Provided:

Garage Door Repair


Product:

Springs


Technician: Jon - Technician
Comments:

Great fast and professional service and installation. Highly recommend.

- James Berglof

A Response from: Kristi Hartmon

Thank you for the review and recommendation. We appreciate your business.

Tom Hartmon Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Owner: Tom Hartmon
Comments:

I asked for a quote and Rudy came out to my house within a few days, great personality and friendly. I agreed to buy the same day. I was told 2-3 weeks, however after 4 weeks I had to call to see the status, and I was told that it just came in that day. They came out at the 5 week mark and did a great job on the installation, cleaned up all the parts, gave me instructions on the door itself and helped set up the opener on my truck. I would recommend this company for a new garage door

- Dave D

Rudy-Lead Technician Service Provided:

Install Garage Doors


Product:

Garage Doors


Technician: Rudy-Lead Technician
Comments:

Great guy and extremely helpful. Went above and beyond

- Ather Syed

Service Provided:

Garage Door Repair


Product:

Springs


Comments:

We called the 24 hour line on Memorial Day and your guys were able to come out the very next morning so we appreciate that. They were professional and they were nice,too. They also were educational so we learned something for the future. I was so happy about the price that I forgot to redeem our $15 off coupon which we would have qualified for three different categories. Thank you Rudy and Duncan you guys were outstanding.

- Dick & Peggy M.

Rudy-Lead Technician Service Provided:

Garage Door Repair


Technician: Rudy-Lead Technician
Comments:

I would not trust this company. I called and spoke to a customer service representative and told her that one of the springs had broken on my garage door. She said that would generally run $150, but couldn't guarantee that, which I completely understand. She they said it would be $60 for the trip if I chose not to go with their company to fix my garage door. I later realized why that was mentioned. When the service guys showed up, they immediately said they would not fix just the one spring because it was unsafe for them to do that. They also mentioned they would do a 24 point inspection and give me a quote. Immediately, I realized that I was being taken advantage of. The person on the phone told me that it would be approximately $150 for the one spring and the service guy said they don't even do one spring without the other. Awhile later, I got quotes of $555, $600, and $800 for them to replace wheels and clean this and that. I completely understand that every product and service has a price and I am willing to pay for the products and services I receive. However, these folks were called to my home under a completely different expectation of cost. I would advise anyone I know to avoid this company. Trust is one of the most important things a company can have with their customers. Based on the lack of integrity shown in my interaction, I have no trust in this company.

- Reid Charpentier

Rudy-Lead Technician Service Provided:

Garage Door Repair


Product:

Springs


Technician: Rudy-Lead Technician
Comments:

Looked at other reviews and proximity of location to my home. Also the price for a quality smart garage door opener with great features was a deciding factor. The best part was that I was able to get it installed within 2 hours of making the phone call! The install was done in about 30 minutes and was perfectly executed. Good job Rudy and your coworker! I got the system connected to my router as well as linked to Google home so I can command Google to open or close the garage. The Linear App is fully functional and allows me to set schedules, geo fence so the garage opens when I get within a block of my home and close when I leave. Exactly what I wanted! Thanks Precision!

- Jiten Gori

A Response from: Kristi Hartmon

That is great to hear! We are happy you are pleased. Thank you for taking the time to review your service, we appreciate it.

Rudy-Lead Technician Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technician: Rudy-Lead Technician
Comments:

I am so glad I found Precision to get my garage door and opener working properly. Tom was wonderful to work with, was on time and took the time to explain what the problem was and how he remedied it. I have used other company's in the pass, but I was never impressed with them like I was with Precision. They have a customer for life.

- Tom Bakke

A Response from: Kristi Hartmon

Thank you Tom! We appreciate your taking the time to review your service with Precision. We are happy your were pleased and excited to have a customer for life.

Tom Hartmon Service Provided:

Garage Door Opener Repair


Owner: Tom Hartmon
Comments:

Had a garage door spring bust on a Sunday and they fixed it. That day. Service Tech was great and great price. We will be recommending Precision to our friends.

- Chad Rosenow

Tom Hartmon Service Provided:

Garage Door Repair


Product:

Springs


Owner: Tom Hartmon
Comments:

This is my second experience with Precision Door Services. Mitch has a great Attitude and was very professional. I would recommend him and Precision without hesitation. Thanks again for your help.

- Matt R.

Service Provided:

Garage Door Repair


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Precision Door Service-Twin Cities
Office: (651) 355-1714
80 Little Canada Rd E
Suite 5

St. Paul, MN 55117