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Reviews for James - Technician
This review is tricky. I ended up getting exactly what I wanted at a very reasonable price. There was an initial miscommunication that caused a big problem and I had to try and navigate their phone system to talk to someone. I was honestly driven pretty crazy. That system is simply awful and the "Central office" person I eventually talked to was pretty miserable. But every local person who contacted me after that point was great. They totally took care of my issue. The technicians were awesome. I'd totally use them again. Just double check your initial details and I think you'll get the exact garage door your looking for installed with care and expertise.
Brendan, thank you for sharing your experience. We're glad our local team resolved your issue and provided the garage door installation you wanted. We'll address the miscommunication and phone system concerns to improve future interactions. Your feedback is valuable for enhancing our garage door services.
Service Team: James - Technician
Service: Garage door consultation,Customer support,General repairs & installation
Thank you, Jeanne, for your 5-star review! We're pleased to hear about your positive experience with our garage door services. If you need assistance in the future, don’t hesitate to contact us.
Service Team: James - Technician
Service: Customer support
Judith Gross
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I called on Saturday morning and my broken spring was repaired by 6 PM that evening. Really good service.
Service Team: James - Technician
Service: Broken Garage Door Spring Repair
We had a great experience with Precision Garage Door. Chris promptly scheduled an assessment to replace our 70+ year old. He provided guidance on the replacement style and materials to align with our needs, not trying to upsell us on products. Our garage required a custom-size which Precision Garage Door was able to order. Justin and Jack removed the old door and installed the new one on one of the hottest days of the summer. They did an excellent job (it was a major feat given the age of the old door). Once installed, we decided we needed a new opener as well. Chris circled back to confirm the order and James installed it within the week. Communication was great and the sales process was easy to navigate. I would recommend the Precision Garage Door team with reservation.
Thanks for sharing your experience, Benjamin. It's great to hear that our team efficiently handled the installation of your custom garage door and opener. We strive for seamless communication and quality service in all our garage door services.
Service Team: James - Technician
Service: Garage door consultation,General repairs & installation,Garage door design
Mike Nelson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I was told on the phone that pricing for replacing springs started at $250. When the tech looked over my door, everything was OK so all I needed was the springs, but now somehow the price had gone up to $700. Nice scam and I bet it works most of the time, but I got mine done for less than $400.
Service Team: James - Technician
Service: Broken Garage Door Spring Repair
Charles Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Nate came out to look at the site and discuss my needs. He was polite and professional. I didn't feel pressured at any time. James was the installer. He did a very nice job. He was willing to take time to ensure everything was set up for use before departing. Very helpful. THANK YOU for a job well done!
Communication from Precision was exemplary. Prompt service and everything explained and professionally completed. James from Precision was great! A+++
Thank you for your review, Wendy. It's great to hear that our communication and service met your expectations. We strive for professionalism in all our garage door services. Your feedback is valued!
Service Team: James - Technician
Service: Garage door consultation,General repairs & installation
Thanks for the great rating, Jesse. We're pleased to know our garage door services met your expectations. If you need anything in the future, let us know!
Service Team: James - Technician
Service: General repairs & installation
Our service tech James was very friendly and took care of our garage door needs!
Thanks for sharing your experience, Dewayne. It's great to hear our technician took care of your garage door needs. If you have any more questions about our garage door services, don’t hesitate to ask.
Service Team: James - Technician
Service: General repairs & installation
Ruth, thank you for your 5-star review. We're pleased to hear you had a great experience with our garage door services. Your support helps us continue to serve the Rochester community effectively.
Service Team: James - Technician
Service: General repairs & installation
James from Precision Garage Door came out today and installed new rails, cables, rollers, springs, and an opener. He was fast and friendly! We so appreciated his excellent work!
Thanks for sharing your experience, Diane. Great to hear James provided fast and friendly service while installing new rails, cables, rollers, springs, and an opener. Your satisfaction with our garage door services is valued!
Service Team: James - Technician
Service: General repairs & installation
Both of our garage doors were fried and PG was able to come over to evaluate within a day. Scheduling was easy and we now have updated systems that work beautifully.
Marcy, thank you for your feedback. We're pleased to hear that our team quickly evaluated your garage doors and provided updated systems that work beautifully. If you need anything in the future, don’t hesitate to reach out!
Service Team: James - Technician
Service: Garage door consultation,General repairs & installation
James did a fine job on finishing the garage door we purchased! We will definitely call Precision if needed in the future.
Thanks for your feedback, Judy. We're pleased to hear that James did a fine job finishing your garage door. Looking forward to assisting you again in the future!
Service Team: James - Technician
Service: Service not listed
Barry Smith
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
They are very quick to respond, excellent service, reliable, knowledgeable and competitively priced.
Quick service and very courteous staff. Would recommend.
Wendy, thank you for your kind words about our quick service and courteous staff. Your recommendation means a lot. We strive to provide top-notch garage door services in Rochester!
Service Team: James - Technician
Service: General repairs & installation
James came out ASAP and was extremely friendly, communicative, and did absolutely everything to ensure we got everything taken care of! He went above and beyond to ensure our garage door was in a good condition before the replacement is on the way! 10/10 recommend!
Thanks for sharing your experience, Molly. We're pleased to hear that James was friendly and communicative while ensuring your garage door was in good condition. Your recommendation means a lot!
Service Team: James - Technician
Service: Garage door consultation,Customer support,General repairs & installation
Always prompt friendly skilled and reqsonable.
Heidi, thanks for your kind words! We're committed to providing prompt, friendly, and skilled garage door services at a reasonable price. Your support means a lot!
Service Team: James - Technician
Service: Customer support
Kevin Miller
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
James was fantastic! He was knowledgeable, thorough, and completed the work efficiently. He kept me posted on everything he was doing, and walked me through after completion. Would recommend Precision and James to anyone! Thanks
James from Precision was prompt and super personable, heard me out on my diagnosis of the situation, walked through the process and offered up advice on fixing the garage door. Was done in under 30 minutes and gave me ideas of what to watch out for the future on our other garage door. Top Tier service!
Thanks for the detailed review, Jeremy. It's great to hear that James provided prompt and personable service, walking you through the garage door process. Your insights on future maintenance are valuable. We’re here for any future garage door needs.
Service Team: James - Technician
Service: Garage door consultation,General repairs & installation
K Wyatt
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
We have been working with Precision for 4 years now and they continue to come through in a pinch. We had a part fail recently with delay in warranty replacement, but Precision stepped up and got the job done for us in a timely fashion. Really appreciate their service.
Service Team: James - Technician
Service: Garage Door Repair
Nobody ever wants to replace a garage door - you just want it to work. But when it doesn't, call Precision. A tech came out on Memorial Day, helped me get the door open so we could get cars out, and got us a quote and a next day appointment for new opener, rails, springs, cables - basically everything except the door itself. Their parts have a lifetime warranty, transferrable upon sale of the house. I've used a few other garage door services in the past, but I'm done with that now. When my other garage door needs attention, the first and only call I'll make is to Precision.
Thanks for sharing your experience, Jeff. It’s great to hear that our technician was able to assist you on Memorial Day. Enjoy the benefits of your new garage door opener and parts with that lifetime warranty! Looking forward to helping you again when needed.
Service Team: James - Technician
Service: General repairs & installation
Mike and James were very friendly and were a pleasure to work with. Thank you. Job well done
Thanks for your kind words, Pat. Mike and James are dedicated to providing excellent garage door service. Glad to hear you had a great experience!
Service Team: James - Technician
Service: General repairs & installation
Patricia Leaf
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great same-day service. Lots of options, at different price points. ' Friendly.
Service Team: James - Technician
Service: Garage Door Opener Repair
Thanks for your review, Stephen. We're pleased to hear you had a great experience with Precision Garage Door Service in St. Paul. Your feedback helps us continue providing top-notch garage door services.
Service Team: James - Technician
Service: Garage door consultation,Customer support
Thanks for your review, Brad. We're pleased to hear you had a great experience with Precision Garage Door Service in Maple Grove. Your feedback helps us continue providing top-notch garage door solutions.
Service Team: James - Technician
Service: General repairs & installation
Janice B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I have used Precision Garage Door Service since 2018 and have always been happy with their service. The technicians are friendly, professional and willing to explain things in a way that is easy to understand. They accommodate my schedule and appointments are scheduled in a timely fashion. I highly recommend this company.
Keith Keller
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
James and his colleague did a great job and fixed what needed to be fixed. Very professional and excellent job of explaining what was needed. Fixed both doors and lubed up and double checked all rotors and replaced broken bearings. Sounds like brand new and great work on new seals for both doors. Impressed.
Mitchell, thanks for your 5-star review! We're pleased to hear you had a great experience with Precision Garage Door Service in Maple Grove. Your feedback helps us continue to provide quality garage door solutions.
Service Team: James - Technician
Service: General repairs & installation
Robel, thank you for your 5-star review. We’re pleased to hear you had a positive experience with our garage door services in Maple Grove. Your support is appreciated!
Service Team: James - Technician
Service: General repairs & installation

