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about Precision Garage Door in:
Inver Grove Heights, MN
Precision Garage Door of St. Paulhas received 19 reviews, averaging 5.00 Stars:
Inver Grove Heights, MN
Inver Grove Heights, MN
Garage spring broke Friday afternoon. Couldn't find one at Lowe's, Home Depot, or Menards. Called precision and told them what happened. The had Chad the service tech out at 8am SHARP. He did a quick, clean, accurate job. Walked through the inspection, identified some other minor problems found, and had the repair done within an hour!
- Gary
We are glad that we were able to help resolve your garage door issues when you needed us! Thank you for sharing your experience with us and others as this helps us serve you better!
Inver Grove Heights, MN
Mike did a great job and was very informative. Very courteous and polite.
- Brad H
Thank you for your business and for letting us know that you had a positive experience with your Service Technician. We are glad your garage door issue was solved and that it was done in a courteous and informative way.
Product:
Service Team: Mike G - Technician
Inver Grove Heights, MN
Our garage door was down and could not be opened even manually. Precision techs Ryan (trainer) and Rashawn (trainee) determined it was a broken plastic spool attached to the cable pulley. Ryan stated this was and older homeowner installed type of system and they did not carry parts for it and were not authorized to work on it because of it's age. He explained how we could fix it and get it operational ourselves. They then disconnected the cable system to allow the door to be opened manually (so we could at least get our cars out). Being they could not repair it he Ryan said there would be No Charge! (even though there was supposed to be a $65 service/inspection fee). As they were about to leave, we decided to have them install the newer type of torsion/spring/cable lift system. They did so in about an hour and did a meticulous job of installation and instructions of use. There was absolutely NO attempt to "upsell" any service (in fact we had to ask as they were about to drive off). We will definitley use Precision Garage Door in the future and they would be our first recommendation to anyone. Ryan and Rashawn did a great job of representing their company.
- Steve Berg
Product:
Inver Grove Heights, MN
Very professionally run company. Communication is superb, along with a picture of your technician on the way, and letting you know they are on the way. Would recommend them to anyone, and would use them if needed again without hesitation.
- Jack Chandler
Product:
Inver Grove Heights, MN
Thank you Troy so much your customer service! you were fabulous I appreciate all your advice and all your help thank you for the coupon very helpful!
- Heather Peppard
Product:
Inver Grove Heights, MN
Great job, very satisfied. Devon was awesome and you have a customer for life here. Will recommend you to anyone that needs service done
- Kyle VanGuilder
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Inver Grove Heights, MN
Great customer service and very helpful with the process. Love my new garage opener!!
- Tanisha Kelly
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Inver Grove Heights, MN
The Techs were courteous and professional.new the problem . and fixed it in a timely manner.
- Rod Buchite
Inver Grove Heights, MN
Precision Door exceeded my expectations. Not only did they service my garage door within 24 hours of contacting them (on a weekend, no less), Eli was a true professional. He completed the repair quickly, and helped me understand what would be important to replace and ensure my garage door runs more efficiently and quietly for years to come. I will highly recommend Precision Door to my friends and neighbors.
- Reed
Product:
Inver Grove Heights, MN
This company is top-notch! I felt like a dummy when my garage door was damaged, but Precision staff are all so courteous that when you’re dealing with them, you feel like a really smart person for choosing them to deal with your garage door!
- Marsha Pittelkow
Product:
Inver Grove Heights, MN
was not happy with service was told by receptionist or who ever answers phone service man would have parts on truck to repair opener. didn't have anything paid for service call and he googled the problem as I had already done before he came. I told service women could be circuit card was told they had replacement parts on truck. if I would have known all he could do was try and sell me new opener I would not have had. you come out. I think I should have my money returned. was not happy!!!!
- Thomas Butler
Inver Grove Heights, MN
Rudy was great!!!!
- Gail Anderson
Product:
Inver Grove Heights, MN
They answered their phone on Easter and did the needed repairs the next morning. He was very professional!
- MT
Inver Grove Heights, MN
Got name and # off of Angie's list and bought services last September. Was happy with job. Caller and scheduled apt for a different garage door problem and they came and fixed and gave me advice on a different problem that they don't do
- Cris Parker weappa
Inver Grove Heights, MN
Completely satisfied with the service. Speedy, by phone agreement, arrived early, did thorough exam, gave clear options for service, after agreement, did the work in timely manner. Service tech was friendly, professional. Replaced hinges and rollers where appropriate.
- Dave States
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New Door Sales and Installation Team: Jason - Install Manager
Inver Grove Heights, MN
Service on time, well informed, friendly, made suggested items "could well do" but not pushy nor abrasive. Did the job, signed invoice; Jason left.
- Dave States
Service Provided:
Product:
New Door Sales and Installation Team: Jason - Install Manager
Inver Grove Heights, MN
I was totally satisfied with everyone involved with my service. The call operator, Elizabeth was very helpful and accommodating. The team called to see if they could come earlier than originally planned. My technician Jason was excellent! He was very polite, knowledgeable and on task. It was the best example of GREAT customer service I have seen in a long time! Thank you for that.
- Charlotte Minor
Charlotte, thank you for your kind review. We are happy to hear you had a great experience throughout your service call - this is what we strive for! I will be sure to pass this along to our team. Thanks again!
Service Provided:
Product:
New Door Sales and Installation Team: Jason - Install Manager
Inver Grove Heights, MN
AJ did a great job determining the problem with our garage door & recommended what was needed to repair it. Love the lifetime warranty!!
- Aaron Molstad
Product:
(651) 355-1712
(651) 355-1712(651) 605-0426
(651) 605-0426(715) 629-1310
(715) 629-1310(651) 355-1712
(651) 355-1712(651) 605-0426
(651) 605-0426(612) 326-3844
(612) 326-3844(952) 252-6189
(952) 252-6189(763) 354-7246
(763) 354-7246(763) 317-1427
(763) 317-1427Office: (952) 800-3338
14607 Felton Ct
Suite 118
Apple Valley, MN 55124
Office: (715) 201-2933
595 Schommer Dr
Suite B
Hudson, WI 54016
Always a great experience with Precision! They were able to get a technician out the same day I called, and he fixed the problem while he was here! Mike Greek and the other technician were really informative and friendly! Thanks for the quick response and positive experience! ~Stacey K
- Stacey Key