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Chad - Technician

Chad - Technician
Service Team
Reviews: 103
Average: 4.89 stars
Chad - Technician has received 103 reviews, averaging 4.89 Stars:
1 2 3 4 5

Chad - Technician's Bio:

My name is Chad Magaard. I was born and raised here in Minnesota. I enjoy my free time playing golf and pool. I look forward to assisting you with all of your garage door needs.

Review:

Great service. They arrived about 3 hours after calling. The tech showed up and was very fast and explained the problem. Had the parts and was done in about 45 mins. Will for sure use them again.

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Chad - Technician Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Service Team: Chad - Technician
Review:

Excellent customer service, on time, very professional, fixed my problem, reliable service.

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Chad - Technician Service Provided:
Garage Door Repair

Service Team: Chad - Technician
Review:

Both the scheduler and the tech provided excellent service and attention to detail. I would highly recommend using there service to anyone needing garage door services.

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Chad - Technician Service Provided:
Garage Door Repair

Service Team: Chad - Technician
Review:

Professional; explained things well; honest

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Chad - Technician Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Service Team: Chad - Technician
Review:

Chad was great! Thanks for the help.

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Chad - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Chad - Technician
Review:

Positive 1. Easy to schedule 2. Technician arrived on time Negative 1. No condition report was provided 2. Quotes were discussed over the phone and were not emailed before the work was done. 3. The service fee on the credit card was not communicated earlier 4. The parts roughly cost more than twice what is listed online. Overall, it was expensive. I have the condition report from the previous visit, where all components that were replaced are listed as green. I'm not sure if things need to be totally replaced in a span of two years. End Bearing Plate 12 ga w/Bearing LH - The most expensive item on Amazon is $23, and it was priced at $71 PDS 234x35 - 1-3/4" ID RHW SP Green Powder Coated High Cycle Torsion Spring. Similarly, the Most expensive was $129, which was priced at $330.

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Chad - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Chad - Technician
Review:

Had previous service done by you. I knew you would be reliable and knowledgeable. Chad, today was timely and efficient and provided good in formation for maintenance and future, if needed.

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A Response from: The Precision Team

Thank you for being a loyal customer and for taking the time to leave us a review! We're delighted to hear that Chad provided you with timely and efficient service, along with valuable maintenance information. At Precision Garage Door, we strive to maintain reliability and knowledge in all our services. If you have any further questions or need assistance in the future, please feel free to reach out. We appreciate your continued trust in us!

Chad - Technician Service Provided:
Garage Door Opener Repair

Service Team: Chad - Technician
Review:

Prompt and quality service. Great technician.

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A Response from: The Precision Team

Thank you for your review! We're delighted to hear that you experienced prompt service and were pleased with our technician's quality work. If you have any more questions or need assistance in the future, feel free to reach out. We appreciate your feedback and look forward to serving you again!

Chad - Technician Service Provided:
Garage Door Repair

Service Team: Chad - Technician
Review:

Chad came out and fixed our issue in minutes. He was extremely helpful and courteous.

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A Response from: The Precision Team

Thank you for your wonderful review! We're delighted to hear that Chad provided you with such efficient and courteous service. At Precision Garage Door, we strive to resolve issues quickly while maintaining a high standard of customer care. If you have any more questions or need further assistance, please feel free to reach out. We appreciate your feedback and recommendation!

Chad - Technician Service Provided:
Garage Door Repair

Service Team: Chad - Technician
Review:

Very happy with the tech and the experience...everything was explained

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A Response from: The Precision Team

hank you so much for your kind words! We're thrilled to hear that you had a great experience with our technician and that everything was clearly explained to you. Providing excellent service and ensuring our customers fully understand the work being done is always our top priority. We appreciate your feedback and your patronage to our company.

Chad - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Door Opener

Service Team: Chad - Technician
Review:

It was the best Garage Door service that I have had in the past 40 years that I have lived at this house. I had Cables and Springs replaced.

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A Response from: The Precision Team

Davie, Thank you so much for your glowing review! We're thrilled to hear that your experience with Precision Garage Door was the best you've had in 40 years. It was our pleasure to replace the cables and springs for you. If you ever need assistance again or have any questions, please don't hesitate to reach out. We appreciate your business!

Chad - Technician Service Provided:
Garage Door Repair

Product:
Cables

Service Team: Chad - Technician
Review:

This was our first time calling the company for a service request. Our experience with Precision Door MN team and services was great. They placed our service in the schedule. We got a text confirmation and a phone call from the technician to confirm his arrival. He assessed the work needed and solved our garage problem. The job (tension cord and rollers) was done in less than 30 minutes. The people who represent the company over the phone and in person were courteous, professional and helpful. We are satisfied with the work done and highly recommend this company.

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A Response from: The Precision Team

It sounds like Precision Garage Door really delivered exceptional service from start to finish! From scheduling your service request to the prompt arrival of the technician and the efficient resolution of your garage issue, it's wonderful to hear that every step of the process was smooth and professional. We greatly appreciate your recommendation and are delighted that you're satisfied with the work done. If you ever need assistance again in the future, please don't hesitate to reach out. Thank you for choosing Precision Garage Door!

Chad - Technician Service Provided:
Garage Door Repair

Service Team: Chad - Technician
Review:

Very good experience! Fair pricing and technicians were very professional and showed up for my appointment when scheduled. I chose Precision Garage Door for their BBB rating and the number of positive reviews from previous customers. I will be using them again if I have garage door problems again!

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A Response from: The Precision Team

Bob, we're thrilled to hear about your positive experience with Precision Garage Door! Providing fair pricing and professional service is always our priority, and we're glad to hear that our technicians met your expectations. It's great to know that our high BBB rating and positive reviews influenced your decision to choose us. We're honored to have earned your trust and look forward to assisting you again in the future should you encounter any garage door problems. Thank you for choosing Precision!

Chad - Technician Service Provided:
Install Garage Doors

Product:
Garage Doors

Service Team: Chad - Technician
Review:

Great service! Prompt and friendly. Explained what work was being proposed.

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A Response from: The Precision Team

Jerry, thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our service. Providing prompt and friendly service while ensuring clear communication about the work being proposed is always our goal. If you have any further questions or need assistance in the future, don't hesitate to reach out, we appreciate your feedback and look forward to serving you again!

Chad - Technician Service Provided:
Garage Door Repair

Service Team: Chad - Technician
Review:

Chad came out this morning to install a new garage opener and tuned up the garage door. I truly appreciate your company and Chads integrity and honesty while checking over the door. He never tried to sell us something we did not need and we are even getting a partial refund due to parts he told us that did not need to be replaced. He helped us set up the wi-fi on the phone and made sure all our questions were answered. Chad was a true professional. I will highly recommend your company to anyone who asks. Thanks!!!!

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A Response from: The Precision Team

Thank you for such a great review Michael, I am happy to hear that Chad was able to replace your garage door opener and tune up your door same-day! We appreciate you taking time to recommend our company and we look forward to serving you again in the future. Thanks again!

Chad - Technician Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Team: Chad - Technician
Review:

Scheduling appointment was easy and timely. I actually got same day appointment. Technition was professional, courteous and knowledgeable. He described the different garage door openers they had and the differences between them but did not push me to choose the highest priced unit. He let me choose based on my needs. Installed with an hour and the tech spent time going over everything after it was installed and insured I was satisfied. Great experience!

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A Response from: The Precision Team

We are so happy to hear that you are pleased with your new garage door opener and the Customer Service you received in choosing the one that best fit your needs. Thank you for choosing Precision and for letting us know we met your expectations.

Chad - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: Chad - Technician
Review:

Super easy, convenient online booking and most of all reasonably priced. Will always use precision garage door service for my garage door needs.

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A Response from: The Precision Team

We appreciate hearing that you will be a return-customer; we value you. Thanks for letting us know you appreciate our convenient online booking and our pricing -- very good feedback we take to heart.

Chad - Technician Service Provided:
Garage Door Repair

Service Team: Chad - Technician
Review:

efficient and expensive

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A Response from: The Precision Team

Thanks for letting us know your thoughts on your recent garage door repair visit. We appreciate hearing from you and know we realize pricing can be surprising to customers as garage door issues don't happen often; but please know we stand behind our products and offer the best warranties in the business. We are here for you and appreciate your trust in our product and our team.

Chad - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Chad - Technician
Review:

Prompt, professional service.The technician, Chad, called to say he could arrive earlier than the time slot assigned if that would work for me. He assessed the problem and had all the parts with him to replace/fix the issue. No high pressure or scare tactics. I thought the pricing was reasonable, and the customer service, from the first phone call to the completed installation, was very impressive. Highly recommend this company.

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A Response from: The Precision Team

We appreciate your thorough review of the recent services you received. We are happy to hear that the entire process of your garage door repair went smoothly and efficiently. Thank you for letting us know that communication, expert repair and pricing all met your expectations. Knowing that you'd recommend us to others really means a lot to us, Thank so much for your kind words and for your business. We appreciate you.

Chad - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: Chad - Technician
Review:

I used your company before. Very satisfied then and today. Chad was great.

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A Response from: The Precision Team

Thank you for your repeat business, that really means so much to us. We are happy to help any time you find yourself needing garage door service or maintenance. Thank you for putting your trust in our Team and our products, we are honored to be your Garage Door Repair Team of choice.

Chad - Technician Service Provided:
Garage Door Repair

Service Team: Chad - Technician
Review:

Broken spring(s) on our garage door were completely repaired within just 3 hours of calling for service. Service technician Chad was very knowledgeable and professional. I also was impressed by the great communication via email & text messages.

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A Response from: The Precision Team

We appreciate you calling on us in your time of need and for taking the time to let us know that you are happy with the prompt and expert services you received. It is good to hear that your garage door issues were addressed and repaired in a timely fashion and that communication was clear and concise. We appreciate your business and your feedback.

Chad - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Chad - Technician
Review:

Door broke at 0630. Tech was here by 0800. Door fixed by 0930. Made lunch and took a nap. Outstanding.

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A Response from: The Precision Team

We are happy to hear that our timely and efficient garage door repair service didn't put a damper in your day! Thank you for your business and for sharing that you appreciate our services. We appreciate you too!

Chad - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Chad - Technician
Review:

So Happy to work with and Precision and technician Chad. From the time Chad arrived I had full confidence in his ability and integrity to get the job done right.

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A Response from: The Precision Team

We are happy to hear that you are pleased with your recent garage door repair and with the quality work that Chad provided for you. We appreciate your patronage and your feedback, thanks for taking the time to let us know of your experience.

Chad - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Chad - Technician
Review:

I've used Precision Garage Door Service twice, and both times the people were very professional and helpful. They were courteous and answered my questions and showed me what they were doing as well. I highly recommend them. –Carol

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A Response from: The Precision Team

Thank you for your patronage and your recommendation to others. We are so grateful to know that our services were professional, helpful and met your expectations. We appreciate your support and value your feedback.

Chad - Technician Service Provided:
Garage Door Opener Repair

Service Team: Chad - Technician
Review:

Precision garage doors staff truly did a wonderful job. We called as our 20 year old opener failed and a Technician (Chad) arrived in 25 minutes what a relief ????. Chad was thorough and explained what our job entailed. Chad and the entire team at Precision exceeded our expectations!! Thank you Chad and the staff at Precision Garage Door!!

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A Response from: The Precision Team

We are so happy to hear that our Team delivered superior service and expert repair for your garage door opener needs. We are happy that our timeliness and professionalism are valued and exceeded your expectations. Thank you for trusting in us and for letting us know of your experience. We appreciate your patronage and your kind words.

Chad - Technician Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Team: Chad - Technician
Review:

Save yourself a headache and call these guys first, I wish I had! I called another local garage door company first to come out and inspect my garage door. When the tech from the other company arrived, he immediately told me I needed another new garage door opener, and gave me a steep quote. They then contacted me multiple times over a couple days until I found Precision Garage Door. The tech from Precision, Chad, came out (right away) and thoroughly inspected my garage door and my opener, and gently explained that I had a simple issue which he then fixed immediately. He also spent some time giving me pointers on how to keep my garage door operating smoothly and options for future repair needs that may likely arise. And all was covered by the price of their trip charge with no hidden fees! Thanks so much for your honest, thorough assistance, Precision Garage Door! I really appreciated it.

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A Response from: The Precision Team

You're welcome! Thank you for putting your trust in our team and for taking the time to let us, and others, know of your experience. We truly appreciate the opportunity to help with your garage door repair needs and will be here should you need anything further in the future.

Chad - Technician Service Provided:
Garage Door Repair

Service Team: Chad - Technician
Review:

Chad Magaard was my garage door specialist. He did an amazing job, being very efficient and explaining everything clearly to me. I was extremely happy with the service I received.

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A Response from: The Precision Team

Thank you so much for letting us know that you were pleased with your recent garage door repair visit. We are so appreciative of your business and you kind words about your experience with our Company. We hope to be able to help should you need anything further in the future.

Chad - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Chad - Technician
Review:

Chad was very efficient and very friendly. He told me the problems and what needed to be fixed and approximate cost. He also came within minutes so really appreciate coming so quickly.

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A Response from: The Precision Team

We are pleased to know that you received timely and professional repair service with your recent garage door issue. Thank you for putting your trust in our product and our team, we truly value your patronage. Thank you also for taking the time to let us know of your experience, it means so much to our entire team.

Chad - Technician Service Provided:
Garage Door Repair

Service Team: Chad - Technician
Review:

Chad Magaard was fast and efficient.

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A Response from: The Precision Team

Thank you for letting us know that you value our timely and expert service. We appreciate hearing from our customers and hope to serve you again should the need arise in the future. We appreciate you.

Chad - Technician Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Team: Chad - Technician
Review:

Chad did a great job getting our garage door operable again. He arrived on time, explained everything he needed to do in detail and was done in an hour. Thank you!

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A Response from: The Precision Team

Thank you for your your kind review. It is great to hear that you are happy with your repair service, that your needs were responded to in a timely fashion, your inspection was explained to you in detail and your repair was taken care of with expertise and professionalism. We strive to hit this mark with all of our customers and it is great to hear we succeeded here. We appreciate your business and your feedback and hope to be of service in the future.

Chad - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Chad - Technician
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