(877)820-5135

Read what people are saying
about Precision Garage Door in:

Eden Prairie / Minnetonka Area, MN

Precision Garage Door of St. Paul
has received 194 reviews, averaging 4.95 Stars:
1 2 3 4 5
Review:

Technician was prompt and very thorough, very helpful and professional. I would recommend you to others anytime.

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A Response from: Kristi Hartmon

We thank you for your business, your feedback and your future recommendations to others you know who might need our services.

Colton - Technician Service Provided:
Garage Door Opener Repair

Product:
Opener

Service Team: Colton - Technician
Review:

Outstanding quick service. Very professional and cost is reasonable.

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A Response from: Kristi Hartmon

Thank you for letting us know that your are happy with the timely and expert garage door repair service you received. We appreciate you reaching out to us to help and are glad you are satisfied with the results.

Jonathan - Technician Service Provided:
Garage Door Repair

Service Team: Jonathan - Technician
Review:

Great service! Jonathon, the tech, was outstanding!

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A Response from: Kristi Hartmon

Great to hear that you are happy with the service you received on your recent garage door repair visit. Thank you for trusting our team to help out, we are here when you need us anytime.

Jonathan - Technician Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Team: Jonathan - Technician
Review:

I called to schedule an appointment and Chris, my technician, arrived in about 40 minutes. He was courteous and professional. Chris and explained the process, options and pricing thoroughly. I would recommend Precision again - and more specifically - Chris.

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A Response from: Kristi Hartmon

Thank you for your review and for your business. We are always happy to hear that our customers were treated professionally and the job was done with expertise. We appreciate you taking the time to let us know of you experience.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

The technician was very nolagebale,cleaned up his mess and did the work quickly and professionally.

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A Response from: Kristi Hartmon

Thank you for letting us know of your recent garage door repair experience. It is great to hear that you were treated with professionalism and the job was done expertly. We are happy to hear we hit the mark here and were able to get your door back on track for you. Don't hesitate to give us a call should you require our services in the future.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Great experience! Our technician Chris Taylor was an absolute peach! Super friendly! He explained and pointed everything out that caused the garage issue or would potentially cause issues in the future. I never even looked and I’m so glad he pointed them all out. Super quick response from the online chat and Chris was on his way within the hour. Great service, will definitely recommend to friends and family and use them again.

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A Response from: Kristi Hartmon

Thank you for your rating and review, we truly appreciate hearing from you and are happy to hear that your garage door issue was taken care of timely and professionally. We are always happy to have gained a new customer and welcome any referrals you send our way.

Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Review:

Good communication prior to arrival. The problem was analyzed and fixed and we had 2 new openers installed. Zac was helpful and efficient.

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A Response from: Kristi Hartmon

Thank you for your business and the compliments on the installation of your two new garage door operators. We know you have many choices in repair companies, and we appreciate the opportunity to serve you. Please let us know if you have further questions, comments or concerns and we will be happy to help.

Zac - Technician Service Provided:
Garage Door Repair

Product:
Opener

Service Team: Zac - Technician
Review:

Josh, Brandon, and Brendan did a great job installing my new garage doors. Very professional and helpful regarding maintenance. The doors look great and operate smoothly. Thanks!

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A Response from: Kristi Hartmon

Thank you for your trust in our brand and our team for you new garage door purchase. We are so pleased to hear that you are happy with both the new doors and the professional installation of them. We are here should you have any further comments, compliments or concerns in the future.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

No one likes unexpected repairs, but knowing you can get the service you require in a fair and timely manor certainly helps. Mike G. professionally went through everything I would require. Explained all that he saw in the safety review and got the job done. Many thanks, Brian C.

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A Response from: Kristi Hartmon

We are happy to help. Thank you for choosing Precision in your time of need and for your feedback on your repair visit. We are pleased to hear that you are happy with the outcome and hope you will call again should the need arise.

Mike G - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Mike G - Technician
Review:

I continue to use Precision Door anytime I have a garage door problem. They are simply great! They arrive on time, do what need to be done, and charge a fair price.

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A Response from: Kristi Hartmon

We are happy to hear we have earned your trust and that you think of us when your garage door has issues. We will continue to be here for you when you need us!

Jonathan - Technician Service Provided:
Garage Door Repair

Service Team: Jonathan - Technician
Review:

Technican showed up at appointed time and was very knowledgable, friendly and easy to talk with. He explained what needed to be done to replace the old torque type tension spring on my double garage door. When done with installation he made sure that the door was operating properly and gave me suggestions on future maintance not one for the garage hinges etc but also the opener too. I would recommend Precision to everyone. Dick A

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A Response from: Kristi Hartmon

Thank you for taking the time to let us know the aspects you value in a garage door repair visit. We are pleased to hear that you were satisfied with your experience and will use this information to keep up the good work!

Colton - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Service Team: Colton - Technician
Review:

The service was quick the price was right and the service technician did a great job !

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A Response from: Kristi Hartmon

Great to hear! Thank you for your business and your feedback, it really helps us keep our Customer Service top notch.

Chad - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Chad - Technician
Review:

Technician was actually a bit early & he was great. Fast & quality work. I wish everyone would have employees like this. He installed new rollers, cable, sensors & keypad. Perfect.

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A Response from: Kristi Hartmon

We are happy to hear you were satisfied with your recent garage door repair service. We aim for timely and professional service and are glad to hear we hit the mark here! We appreciate you letting us know of your experience.

Alex - Technician Service Provided:
Garage Door Opener Repair

Product:
Cables

Service Team: Alex - Technician
Review:

Alex was very knowledgeable, and explained the repair thoroughly. I’m happy with the results and with getting an appointment quickly. Thanks. Don

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A Response from: Kristi Hartmon

Great to hear that you received speedy and effective garage door service. We are happy to help should any issue arise in the future.

Alex - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Alex - Technician
Review:

Good service.

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A Response from: Kristi Hartmon

Thank you for your business and your 5-star rating. We certainly appreciate hearing from you!

Chad - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Chad - Technician
Review:

Would highly recommend. Mike, the service tech, was professional, knowledgeable and arrived on time. Fixed the problem and inspected both garage doors to ensure everything was working properly.

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A Response from: Kristi Hartmon

We are happy to hear that you were satisfied with your garage door services we provided! Thank you for letting us know that timeliness, professionalism and efficiency are important to you as they are to us too. We appreciate your business and your review.

Mike G - Technician Service Provided:
Garage Door Repair

Product:
Cables

Service Team: Mike G - Technician
Review:

Yes expectations where met, Jason & Jameson did a very professional job. The team members walked me through the whole garage door mechanics, from motor, cable, springs, wheels, and weather stripping. Along with the life expectancy on the existing unit. All my question where answered, and then some. I would recommend this company to people who want good service done in a timely manner. Thank You Guys! Victor G.

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A Response from: Kristi Hartmon

Thank you for so thoroughly explaining our process and how well it works to make sure each customer is served with individuality based on their needs. We appreciate you highlighting the areas of customer service that you find valuable, it helps us in training and maintaining superb customer satisfaction.

Jason - Install Manager Service Provided:
Garage Door Opener Repair

New Door Sales and Installation Team: Jason - Install Manager
Review:

Our garage door broke in the later afternoon. I called around and nobody could get out here until the morning. Both of our cars were stuck in the garage and we both had to work in the morning. Precision said they could get someone out in a couple of hours, they're technician, Colton was here in about 45 minutes. We had some major breakage, and he went over everything with us so there were no surprises. He fixed the door and we are very happy with the service. i think he should be commended on his service!

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A Response from: Kristi Hartmon

Thank you for letting us know how pleased you were with your recent garage door repair visit. We are happy to hear that you received timely and professional service in such a stressful situation. We appreciate your business and your review and will be happy to help should you need our services in the future.

Colton - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Colton - Technician
Review:

I have used Precision twice now and both times my experience as been fantastic. The technicians are knowledgeable and took to the time to educate me on what the cause of the issue was and how I could resolve if it happens again. I highly recommend this company. You can trust their service.

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A Response from: Kristi Hartmon

We appreciate your repeat business and your sharing of both experiences. Thank you for pointing out the characteristics that you appreciate about our services as it helps us and others know what to expect when dealing with our Company. We are happy to help should you need us again in the future.

Alex - Technician Service Provided:
Garage Door Opener Repair

Product:
Opener

Service Team: Alex - Technician
Review:

I was very impressed with the work that was done on my garage door. Alex ( the tech) was very nice, explained everything that needed to be done. Work very fast and got it done. check everything to make sure it worked before he left.

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A Response from: Kristi Hartmon

We are happy to hear of your positive experience at your recent garage door repair visit. Thank you for explaining the details of what went right and what is important to you so we can continue to improve. We appreciate you.

Alex - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Service Team: Alex - Technician
Review:

Johnathon was just awesome, he was very polite and explained everything that needed to be done. I am so happy with the work he did. The next time i need service I will call them again.

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A Response from: Kristi Hartmon

There is no finer compliment, knowing you would use us again should you experience garage door issues in the future! Thank you for letting us know that you were happy with the service and repair you received.

Jonathan - Technician Service Provided:
Garage Door Repair

Product:
Cables

Service Team: Jonathan - Technician
Review:

Very good service and recommendations

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A Response from: Kristi Hartmon

Thanks for letting us know that you are happy with the service you recently received on your garage door repair. We are here when you need us and appreciate your business and online rating.

Alex - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Alex - Technician
Review:

All of the people we dealt with at Precision were professional, helpful and did what they said they would do. We were especially impressed by the installation as they took great care in making sure everything was done well.

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A Response from: Kristi Hartmon

We are happy to hear that you are satisfied with your new garage door and the team it takes to complete such a project. We are sure you will be happy with your new door for years to come. Should you find yourself needing our services again, we hope you will choose us to help out once again.

Donny-    Installer Service Provided:
Install Garage Doors

Product:
Garage Doors

New Door Sales and Installation Team: Donny- Installer
Review:

Technician Allen was great. I do have issues with pricing. You charge a $75 trip charge that is deducted from service if performed. I was invoiced $413 for 25 minutes of work! Labor- $250 (25 minutes) Fuel surcharge- $8 Torsion cable- $95 ($9 Amazon) Bottom Brackets- $85 ($15 Amazon) It's one thing to charge ridiculous mark-up on parts but to absolutely take advantage of customer with labor charges is bad business.

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A Response from: Kristi Hartmon

We greatly appreciate the feedback you have given us. We were glad to be able to speak with you on this matter and work through the pricing and our business practices. Thank you for taking time to help us to understand your perspective and work through all of your questions, as well. I am pleased that we were able to come to a reasonable agreement to this situation.

Alex - Technician Service Provided:
Garage Door Repair

Product:
Cables

Service Team: Alex - Technician
Review:

fast service knowledgable personal and a good valve!

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A Response from: Kristi Hartmon

We are happy to hear you were pleased with the prompt and professional service! you received recently in repairing your garage door. We appreciate your business and you taking time to submit your feedback, it makes a big difference in our ability to serve you well.

Chad - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Chad - Technician
Review:

Amazing service as always. Had them repair our garage door 2 years ago and was impressed with their technician. Today I’m still impressed with Alex who came out today. Explained everything and answered all my questions. Will definitely be calling them again if I need future services.

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A Response from: Kristi Hartmon

Thank you for your repeat business and for letting us know that we are excelling in our customer service skills over the years! We welcome your referrals and appreciate your business.

Alex - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Alex - Technician
Review:

Best of the best! My tech John was super knowledgeable and showed me step by step each upgrade that my new GDO came with! My wife is a huge Amazon shopper so teaching us about MyQ and Amazon Key will be a great addition to our new property. I know who I’ll be calling for all my GDO needs! Thanks again John!

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A Response from: Kristi Hartmon

I'm glad to hear that you are pleased with your new Liftmaster SecureView Garage Door Opener! This upgrade has many great features I'm sure you'll be very happy with. Should you have any questions or further needs, we're here for you!

Jonathan - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: Jonathan - Technician
Review:

A spring had broken on my garage door so I called Precision. They sent out Colton promptly. Colton performed the garage door repair with efficiency and professionalism.

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A Response from: Kristi Hartmon

Thank you for your kind words and 5-star review. We appreciate your business and your feedback and are glad to hear that your spring replacement was handled quickly and with skill.

Colton - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Colton - Technician
Review:

Because of COVIDVIRUS the lead time was longer then expected. I knew that would be the situation when I placed my order. The wait was certainly worth it. The two installers arrived on time. They called ½ hour prior to let me know they were on their way. We were in the middle of a huge snow storm but the install was perfect! Precision Door is an upstanding business to work with and I highly recommend them to anyone who may be thinking about a new garage door. Thank you Josh and Erik(?) for a job well done.

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A Response from: Kristi Hartmon

Thank you for sticking with us and for acknowledging that the door order delays are painful, but unavoidable. We are glad that you are happy with your new door and the installation as well. We know you will enjoy your new door for years to come and we are here should you have any questions or issues in the future.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

One of the springs on our garage door broke on a weekend so I gave Precision a call. Someone answered right away and helped setup an appointment. The appointment time was accurate and the team that did the repairs were friendly, communicated clearly, and did an awesome job on the repair. I will definitely call Precision the next time I need garage door service.

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Mike G - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Mike G - Technician
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St. Paul Area

(651) 355-1712

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Office: (651) 355-1714
53 Woodlynn Ave
Suite C

St. Paul, MN 55117
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Suite 118

Apple Valley, MN 55124
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595 Schommer Dr
Suite B

Hudson, WI 54016