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about Precision Garage Door in:
Eden Prairie / Minnetonka Area, MN
Precision Garage Door of St. Paulhas received 257 reviews, averaging 4.94 Stars:
Mound, MN
Eden Prairie, MN
Gregg was very prompt and professional. He explained the entire process and showed me the results of his inspection and gave me my options on how I could proceed. Very satisfied with him and the work that he did.
- Nan Miller
Eden Prairie, MN
I can't say enough.....polite, very knowledgeable, great personality. He had a lot to do and did it very well.... For the company's sake hope you have many equals to this guy
- Lane Burger
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Service Team: Brian - Technician
Eden Prairie, MN
Easy to schedule and appointment, tech (Patrick) arrived on time and did a great job fixing the multiple issues with my garage door.
- Mark David
Chaska, MN
We had extensive work done on our garage door. He went through my options clearly so I could understand what I am getting. We chose to do everything knowing the work done would benefit us in the long run. Very professional and great to work with leaving us feel confident in the work we paid for.
- Penny Kaspszak
Eden Prairie, MN
I recently had the pleasure of having my garage door repaired by Bryce DeBilzan. My garage door's torsional springs were causing issues, and the technician quickly identified and resolved the problem with utmost proficiency. Bryce demonstrated great attention to detail and a commitment to ensuring the door was functioning perfectly. I was particularly impressed with his knowledge, expertise, and the professional manner in which he carried out the job. He took the time to explain the repair process and provide valuable advice on maintaining the garage door to prevent future issues.
- Dragana Jandric
Thank you so much for your detailed feedback! We’re delighted to hear that Bryce provided excellent service and resolved the issue with your garage door’s torsional springs. It’s great to know that his expertise, attention to detail, and professional approach made a positive impression. We’re glad he could also offer valuable advice for maintaining your door. If you have any more questions or need further assistance in the future, we’re always here to help!
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Service Team: Bryce - Technician
Eden Prairie, MN
My garage door spring broke on a Sunday and Precision came out and gave multiple estimates of what to do. With much explanation of the product and material. Very well explained by my technician Brian, whom was fantastic and personal. He got me up and going within a couple hours on a Tuesday. 2 days later!! Highly recommend and will be using them moving forward
- Casey Larson
Casey, Thank you for your fantastic review! We're delighted to hear that Brian provided thorough explanations and great service, and that we could get your garage door up and running so quickly. It’s wonderful to know you’ll be recommending us and using our services in the future. If you ever need assistance again, we’re here to help!
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Service Team: Brian - Technician
Maple Plain, MN
From the sales rep to the installers everyone was kind and explained all steps clearly. The installation crew was especially helpful with items that needed to get beck into the garage. We are thrilled with our new door! The quality is amazing!
- Jennifer Justen
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Minnetonka, MN
Will recommend Precision to anyone who asks or needs a replacement opener. Bryce arrived in a clean company truck while wearing a company identified shirt, Bryce did a full inspection to determine the opener problem. Took pictures. Since motor was kaput, he suggested a replacement. Also identified roller, hinge and track issues. We agreed on a replacement from a LifeMaster with a Genie model. Total cost included system and hinge and roller replacements where needed. Anticipated problems but was extremely relieved to have none. 2 hours well worth it.
- Tom Nelson
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Service Team: Bryce - Technician
Chaska, MN
Gregg was very knowledgeable and provided detailed answers to our questions about garage door openers and garage doors to make our selections. He offered reasonable cost suggestions to improve our garage door operation. He also had everything he needed in his truck to compete the opener installation and replace the garage door rollers immediately. Great service!
- Kathy Westlin
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Service Team: Gregg - Technician
Eden Prairie, MN
Great communication, arrived right within the window they gave and they clearly explained what was wrong and how they could fix it. I would use them again!
- Delaney Hart
Chaska, MN
To the supervisor of Justin and Kaden, you owe these two men lunch. Top notch customer service, professionalism and knowledge of the product. Buy them lunch, they deserve it.
- Brandon Leamont
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Eden Prairie, MN
Great same day service when our double garage door wouldn't open. I called at 8am on a Saturday morning and a technician was at our house by 12pm. The technician, James, did a great job of explaining what needed to be done and then did it. The door has never been so quiet and smooth running.
- Dan Digre
Mound, MN
Chad was great! Thanks for the help.
- Johnny Range
Chanhassen, MN
Positive 1. Easy to schedule 2. Technician arrived on time Negative 1. No condition report was provided 2. Quotes were discussed over the phone and were not emailed before the work was done. 3. The service fee on the credit card was not communicated earlier 4. The parts roughly cost more than twice what is listed online. Overall, it was expensive. I have the condition report from the previous visit, where all components that were replaced are listed as green. I'm not sure if things need to be totally replaced in a span of two years. End Bearing Plate 12 ga w/Bearing LH - The most expensive item on Amazon is $23, and it was priced at $71 PDS 234x35 - 1-3/4" ID RHW SP Green Powder Coated High Cycle Torsion Spring. Similarly, the Most expensive was $129, which was priced at $330.
- VR
Wayzata, MN
Great service from Precision Garage Door. Had a cable come off my door, which ended up bending a couple of the tracks. Technician was very professional -- did a thorough inspection with pictures and then gave me an estimate with a couple of different options at different price points. Completed the work (on a Saturday) in less than an hour, cleaned up well, and took photos of the repairs. Would definitely hire them again for garage door repair!
- Mike Whittington
Chaska, MN
I couldn’t be more pleased with the speed of the original service call from Art, the fair price for a high quality product, the timing to wait for install, the amazing install crew, Mitch and I believe Mark, the brilliant job they did, the respect with which they treated me and our home, and their maintenance instruction. Precision Door has mastered the art of customer service to a T. I am so grateful!! Thank you very, very much!!
- Kathleen Meyer
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Chanhassen, MN
Professional and quick!
- Jordan M
Thank you for your review! We strive to provide professional and efficient service. If you have any more questions or need assistance in the future, feel free to reach out. We appreciate your feedback!
Minnetonka, MN
My garage door cable broke because the bottom mounting plates were rusty. I called around midday on Saturday and was able to schedule an appointment the next day (on Sunday) at noon. The technician (Patrick) was on time, very polite and knowledgeable. He presented me with options for items that should be replaced, and he completed the work well within the time estimate he gave me. Precision Garage Door came highly recommended by my local hardware store and after using them, I understand why. They will be my go-to going forward.
- PJ V
Thank you so much for your glowing review! We're delighted to hear that Patrick provided you with excellent service and that you had a positive experience with Precision Garage Door. Providing timely and knowledgeable service is a priority for us, and we're glad Patrick could present you with options and complete the work efficiently. We truly appreciate the recommendation from your local hardware store and your decision to make us your go-to for garage door needs. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Chanhassen, MN
Patrick exceeded expectations, solved our problem(s), was extremely courteous and professional.
- George B
Thank you for your wonderful feedback! We're delighted to hear that Patrick provided exemplary service and resolved your garage door issues efficiently. At Precision Garage Door, we take pride in delivering exceptional customer service and ensuring our clients' satisfaction. If you ever need assistance again or have any questions, please feel free to contact us. We appreciate your business and look forward to serving you should any needs arise in the future!
Shakopee, MN
Our technician today was the best ever. He explained everything needed to be replaced answered all our questions. Chuck left all up to us. It was fix or no opener. We understood everything very well. Chuck Nicole's very good handling people. Very polite gentleman knows his job very well. Would hire him in a heart beat if I was still in the business field.
- Sandy Johs
Sandy, Thank you for sharing your wonderful experience with Precision Garage Door! We're thrilled to hear that Chuck provided such exceptional service during your appointment. It's fantastic to know that he took the time to explain everything thoroughly and answered all your questions, leaving you feeling informed and confident in your decisions. Should you ever need assistance in the future, don't hesitate to give us a call. We'll be more than happy to help. Thank you for choosing Precision Garage Door!
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Service Team: Chuck - Technician
Waconia, MN
Jameson did an excellent job repairing our garage door motor. He was incredibly knowledgeable and passionate about his work. He was very transparent and communicative about his process. Would highly recommend!
- Ryan Hanna
Ryan, Thank you so much for your kind words! We're thrilled to hear that Jameson provided such excellent service. We take pride in our team's knowledge, passion, and commitment to transparent communication. We appreciate your recommendation and your business.
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Minnetonka, MN
Excellent service performed promptly. Chuck was extremely knowledgeable and courteous.
- Scott R
Thank you for taking the time to share your experience with Precision Garage Door! We're thrilled to hear that you received excellent service performed promptly by Chuck. Providing knowledgeable and courteous service is at the core of what we do, and we're delighted that Chuck exceeded your expectations. Your satisfaction is our priority, and we're grateful for your feedback. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. Thank you for choosing Precision Garage Door!
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Service Team: Chuck - Technician
Chaska, MN
Garage Door no longer squeaks and very with the technician, Patrick.
- Loni
Thank you for sharing your experience with Precision Garage Door! We're thrilled to hear that your garage door no longer squeaks and that you were satisfied with the service provided by Patrick. At Precision Garage Door, we strive to not only address the issues with your garage door but also ensure that the entire experience is pleasant and satisfactory. We're glad that Patrick was able to resolve the squeaking issue, and we'll be sure to pass along your kind words to him. Customer satisfaction is our top priority, and it's wonderful to know that we were able to meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help!
Wayzata, MN
The technician from Precision Garage Door not only lubricated and adjusted our garage door, he caught (and fixed) a mistake that the installer had made with our garage door rails.
- Richard E
We love hearing that you had a positive experience with Precision Garage Door! It's great to hear that the technician not only took care of routine maintenance by lubricating and adjusting the door but also went above and beyond to fix an error made by the installer. Attention to detail like that can make a big difference in the performance and longevity of your garage door system and we are happy to have been able to assist you.
Minnetonka, MN
Fast, friendly knowledgeable service. I appreciate both the Sunday service and the lifetime parts warranty. Adam was great.
- Andy Gardner
Thank you for your wonderful feedback, Andy! We're pleased to hear that you appreciated our fast, friendly, and knowledgeable service. Offering Sunday service and a lifetime parts warranty are just a couple of ways we strive to provide convenience and peace of mind to our customers. We're delighted that Adam provided great service, and we'll be sure to pass along your compliments to him. If you ever need assistance in the future, don't hesitate to reach out. Thank you for choosing Precision Garage Door!
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Service Team: Adam - Technician
Prior Lake, MN
My garage door spring broke on a Saturday morning and Precision had a tech out to fix it before 4pm the same day. They also gave my whole door system a maintenance check. Very professional, timely, and reliable.
- E Babione
Thank you for taking the time to share your experience with us, E Babione! We understand how inconvenient it can be when your garage door spring breaks, especially on a weekend. We're delighted that our team was able to promptly address the issue and provide you with professional and reliable service. Ensuring the safety and functionality of your garage door system is our top priority, and we're glad we could also conduct a maintenance check to help prevent future issues. If you ever need assistance again, feel free to reach out. We appreciate your trust in Precision!
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Service Team: Chuck - Technician
Minnetonka, MN
Great service! Prompt and friendly. Explained what work was being proposed.
- Jerry R
Jerry, thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our service. Providing prompt and friendly service while ensuring clear communication about the work being proposed is always our goal. If you have any further questions or need assistance in the future, don't hesitate to reach out, we appreciate your feedback and look forward to serving you again!
Chaska, MN
The door installing crew was very professional, courteous and pleasant and explained almost everything to us. (We did not ask them to help us with the phone app and we are having trouble getting that set up). What sold me on Precision was the representative who answered the phone when I called for information.
- Mark P
We certainly appreciate you choosing Precision Garage Door for your garage door replacement and are so happy to hear that you were pleased with our Team and the finished product. We appreciate your business and your kind words about our customer service and installation process.
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New Door Sales and Installation Team: Mitch - Installer
Chaska, MN
Scheduling appointment was easy and timely. I actually got same day appointment. Technition was professional, courteous and knowledgeable. He described the different garage door openers they had and the differences between them but did not push me to choose the highest priced unit. He let me choose based on my needs. Installed with an hour and the tech spent time going over everything after it was installed and insured I was satisfied. Great experience!
- Kevin A
We are so happy to hear that you are pleased with your new garage door opener and the Customer Service you received in choosing the one that best fit your needs. Thank you for choosing Precision and for letting us know we met your expectations.
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Service Team: Chad - Technician
(651) 355-1712
(651) 355-1712(651) 605-0426
(651) 605-0426(715) 629-1310
(715) 629-1310(651) 355-1712
(651) 355-1712(651) 605-0426
(651) 605-0426(612) 326-3844
(612) 326-3844(952) 252-6189
(952) 252-6189(763) 354-7246
(763) 354-7246(763) 317-1427
(763) 317-1427Office: (952) 800-3338
14607 Felton Ct
Suite 118
Apple Valley, MN 55124
Office: (715) 201-2933
595 Schommer Dr
Suite B
Hudson, WI 54016
Office: 952-698-0131
6520 Edenvale Blvd
Ste 210
Eden Prairie, MN 55346
Couldn’t be happier with the work Chuck did in fixing my garage door. Appointment was the next day, showed up at the appointment time, quickly diagnosed the problem and gave me the options for the repair. Repair was made quickly and door works much better than before.
- Paul Phillips