(877)820-5135

Read what people are saying
about Precision Garage Door in:

Eden Prairie / Minnetonka Area, MN

Precision Garage Door of St. Paul
has received 176 reviews, averaging 4.95 Stars:
1 2 3 4 5
Review:

I have used Precision twice now and both times my experience as been fantastic. The technicians are knowledgeable and took to the time to educate me on what the cause of the issue was and how I could resolve if it happens again. I highly recommend this company. You can trust their service.

-

A Response from: Kristi Hartmon

We appreciate your repeat business and your sharing of both experiences. Thank you for pointing out the characteristics that you appreciate about our services as it helps us and others know what to expect when dealing with our Company. We are happy to help should you need us again in the future.

Alex - Technician Service Provided:
Garage Door Opener Repair

Product:
Opener

Service Team: Alex - Technician
Review:

I was very impressed with the work that was done on my garage door. Alex ( the tech) was very nice, explained everything that needed to be done. Work very fast and got it done. check everything to make sure it worked before he left.

-

A Response from: Kristi Hartmon

We are happy to hear of your positive experience at your recent garage door repair visit. Thank you for explaining the details of what went right and what is important to you so we can continue to improve. We appreciate you.

Alex - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Service Team: Alex - Technician
Review:

Johnathon was just awesome, he was very polite and explained everything that needed to be done. I am so happy with the work he did. The next time i need service I will call them again.

-

A Response from: Kristi Hartmon

There is no finer compliment, knowing you would use us again should you experience garage door issues in the future! Thank you for letting us know that you were happy with the service and repair you received.

Jonathan - Technician Service Provided:
Garage Door Repair

Product:
Cables

Service Team: Jonathan - Technician
Review:

Very good service and recommendations

-

A Response from: Kristi Hartmon

Thanks for letting us know that you are happy with the service you recently received on your garage door repair. We are here when you need us and appreciate your business and online rating.

Alex - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Alex - Technician
Review:

All of the people we dealt with at Precision were professional, helpful and did what they said they would do. We were especially impressed by the installation as they took great care in making sure everything was done well.

-

A Response from: Kristi Hartmon

We are happy to hear that you are satisfied with your new garage door and the team it takes to complete such a project. We are sure you will be happy with your new door for years to come. Should you find yourself needing our services again, we hope you will choose us to help out once again.

Donny-    Installer Service Provided:
Install Garage Doors

Product:
Garage Doors

New Door Sales and Installation Team: Donny- Installer
Review:

Technician Allen was great. I do have issues with pricing. You charge a $75 trip charge that is deducted from service if performed. I was invoiced $413 for 25 minutes of work! Labor- $250 (25 minutes) Fuel surcharge- $8 Torsion cable- $95 ($9 Amazon) Bottom Brackets- $85 ($15 Amazon) It's one thing to charge ridiculous mark-up on parts but to absolutely take advantage of customer with labor charges is bad business.

-

A Response from: Kristi Hartmon

We greatly appreciate the feedback you have given us. We were glad to be able to speak with you on this matter and work through the pricing and our business practices. Thank you for taking time to help us to understand your perspective and work through all of your questions, as well. I am pleased that we were able to come to a reasonable agreement to this situation.

Alex - Technician Service Provided:
Garage Door Repair

Product:
Cables

Service Team: Alex - Technician
Review:

fast service knowledgable personal and a good valve!

-

A Response from: Kristi Hartmon

We are happy to hear you were pleased with the prompt and professional service! you received recently in repairing your garage door. We appreciate your business and you taking time to submit your feedback, it makes a big difference in our ability to serve you well.

Chad - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Chad - Technician
Review:

Amazing service as always. Had them repair our garage door 2 years ago and was impressed with their technician. Today I’m still impressed with Alex who came out today. Explained everything and answered all my questions. Will definitely be calling them again if I need future services.

-

A Response from: Kristi Hartmon

Thank you for your repeat business and for letting us know that we are excelling in our customer service skills over the years! We welcome your referrals and appreciate your business.

Alex - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Alex - Technician
Review:

Best of the best! My tech John was super knowledgeable and showed me step by step each upgrade that my new GDO came with! My wife is a huge Amazon shopper so teaching us about MyQ and Amazon Key will be a great addition to our new property. I know who I’ll be calling for all my GDO needs! Thanks again John!

-

A Response from: Kristi Hartmon

I'm glad to hear that you are pleased with your new Liftmaster SecureView Garage Door Opener! This upgrade has many great features I'm sure you'll be very happy with. Should you have any questions or further needs, we're here for you!

Jonathan - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: Jonathan - Technician
Review:

A spring had broken on my garage door so I called Precision. They sent out Colton promptly. Colton performed the garage door repair with efficiency and professionalism.

-

A Response from: Kristi Hartmon

Thank you for your kind words and 5-star review. We appreciate your business and your feedback and are glad to hear that your spring replacement was handled quickly and with skill.

Colton - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Colton - Technician
Review:

Because of COVIDVIRUS the lead time was longer then expected. I knew that would be the situation when I placed my order. The wait was certainly worth it. The two installers arrived on time. They called ½ hour prior to let me know they were on their way. We were in the middle of a huge snow storm but the install was perfect! Precision Door is an upstanding business to work with and I highly recommend them to anyone who may be thinking about a new garage door. Thank you Josh and Erik(?) for a job well done.

-

A Response from: Kristi Hartmon

Thank you for sticking with us and for acknowledging that the door order delays are painful, but unavoidable. We are glad that you are happy with your new door and the installation as well. We know you will enjoy your new door for years to come and we are here should you have any questions or issues in the future.

Erik - Install Manager Service Provided:
Install Garage Doors

Product:
Garage Doors

New Door Sales and Installation Team: Erik - Install Manager
Review:

One of the springs on our garage door broke on a weekend so I gave Precision a call. Someone answered right away and helped setup an appointment. The appointment time was accurate and the team that did the repairs were friendly, communicated clearly, and did an awesome job on the repair. I will definitely call Precision the next time I need garage door service.

-

Mike - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Mike - Technician
Review:

I have used them before always friendly and professional. I highly recommend

-

A Response from: Kristi Hartmon

Thank you so much for your repeat business, that is a compliment in itself! In addition, we value your business, your feedback as well as your recommendation to others as that speaks volumes. We appreciate you.

Colton - Technician Service Provided:
Garage Door Repair

Service Team: Colton - Technician
Review:

We are very happy with our service from Precision. They were very helpful when I called and Alex, who came out to do the repair was great. He knew the problem right away and was able to fix it quickly. We would highly recommend them.

-

A Response from: Kristi Hartmon

Thank you for letting us know that your experience with us was satisfactory. I am happy to hear that your technician arrived promptly and solved your garage door issue skillfully. Thank you for your business; we appreciate hearing from you.

Alex - Technician Service Provided:
Garage Door Opener Repair

Service Team: Alex - Technician
Review:

This was my first time using Precision Garage Door and it was an excellent experience. The tech was friendly, professional, and very efficient. He also took time to answer my questions thoroughly and patiently and to point out features of my opener that I didn't know. I'll certainly use this company again.

-

A Response from: Kristi Hartmon

Thank you for choosing Precision for your Garage Door Repair needs. We are happy to have helped and will be here should you need us in the future.

Jonathan - Technician Service Provided:
Garage Door Opener Install

Product:
Opener

Service Team: Jonathan - Technician
Review:

Called on Wednesday, they were out the next day for my repair. Our technician quickly identified the issue, provided options and the work was completed in under an hour.

-

A Response from: Kristi Hartmon

Thank you for your business and for letting us, and others, know of your experience with our timely and efficient customer service garage door repair visit. We appreciate hearing from you.

Alex - Technician Service Provided:
Garage Door Repair

Service Team: Alex - Technician
Review:

Great service

-

A Response from: Kristi Hartmon

Thank you for sharing your 5-star review, we appreciate your business and hearing from you!

Jonathan - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Jonathan - Technician
Review:

The spring on my garage door broke Sunday. The first place I called said they would have to come look Monday morning, explained a spring shortage, many people ahead of me…. I called Precision next. Jessica told me a technician could be to my house Tuesday morning between 8 and 10 and would be prepared to replace my springs and cables then. Mike Greek called me shortly after 8, said he was on his way. He explained my options (the door had dropped and had some damage), gave me the prices, and got busy! An hour later I was good to go. Mike was great, I will not hesitate to call when I decide to replace my door.

-

A Response from: Erica Amundson

Thank you for sharing the real issues we are all facing in this time of supply chain delays! We are working hard to stay ahead of the game for you and appreciate the shout out! We are happy to have been able to help you with your repair and are happy to help when you decide it is time to upgrade in the future. We appreciate your business and your time.

Mike - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Mike - Technician
Review:

My garage door was installed today after several months of waiting for the order to come in (at no fault of Precision) and I love it! Donovan and Alex did a great job and were very friendly; they walked me through how to use it and did a nice job ensuring the rubber gaskets were working without gaps. As an aside, the sales guy who sold me the door had such great things to say about his boss, his compensation and more that he sold me on using a company that takes good care of their employees.

-

A Response from: Erica Amundson

Thank you for letting us know of your experience with our company! We are always happy to hear that a long-awaited new door install went well. Thank you for your patience in these times of supply issues and we appreciate your kind words regarding our team.

Erik - Install Manager Service Provided:
Install Garage Doors

Product:
Garage Doors

New Door Sales and Installation Team: Erik - Install Manager
Review:

I can't think of one negative about the service. The service technician was on time, professional, explained everything he was doing and showed me what he recommended for my situation. He answered all my questions. After I approved the work, he completed it in a timely manner and cleaned up after himself. Thank you!

-

A Response from: Erica Amundson

Thank you for your business and for your enthusiastic review of Jason's work on your garage door this week. I am glad we could get there in a timely fashion and service your needs professionally and effectively.

Jason - Technician Service Provided:
Garage Door Repair

Service Team: Jason - Technician
Review:

I already had experience with Precision from a previous issue with my garage door and really loved their promptness and professionalism. This time too, it was really nice to have them come over and inspect and suggest the upgrades needed and what could wait. Alex fixed the issues in no time. Thanks!

-

A Response from: Erica Amundson

We appreciate hearing from our repeat customers! It is an honor to be trusted in your time of need. Thank you for taking time to share the trust you have gained for us. We truly value your business.

Alex - Technician Service Provided:
Garage Door Repair

Product:
Cables

Service Team: Alex - Technician
Review:

I love Precision Door Service. What is so great about your company is that your very courteous employees evaluate the problem, give you a cost and immediately gets to work. I’m totally lost when my door is not working and if I had to wait even one day for the work to be done it would be a burden since I’m a senior citizen. Josh installed a completely new door opener in 1 1/2 hours. Everything was spotless when he left. Thank you for making my day. Josh is a gem!

-

A Response from: Erica Amundson

We are so happy that we were able to take care of your garage door opener the same day it failed you. Thank you for taking the time to let us know that we are satisfying our goals to serve your needs!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Jonathan exceeded expectations. From the time I called for help to when he helped resolve the problem was quick! I’m very satisfied and would recommend jonathan and your company. I appreciate your help.

-

Jonathan - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Jonathan - Technician
Review:

This is the second time Devon has been out. The first time was to install a new garage opener and the second time was to replace broken springs. He was timely, professional, very thorough and really pleasant! He clearly likes his job and has excellent work ethic! Please give him a raise. Thank you! Also, we were scheduled the same day we called which was so helpful to us as we couldn't get into our garage.

-

Service Provided:
Garage Door Repair

Product:
Springs

Review:

The Customer Service is just awesome! The reaction on your requests and answers on your questions coming almost immediately. Very professional technician came to my property very quickly found and resolved all problems. I included Precision Door Service is company in my Trusted Contractors List.

-

Alex - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: Alex - Technician
Review:

They came out within an hour of calling, diagnosed the problem and fixed it right away Alex was great and professional. Would recommend Precision Door

-

Alex - Technician Service Provided:
Garage Door Opener Repair

Service Team: Alex - Technician
Review:

very good service. Talk to a real person. On time just as they promise. Very good pricing as well If you are looking for Garage Door Service you will not be sorry. Just remember PRECISION

-

Service Provided:
Garage Door Repair

Review:

When I looked on line for a garage door company your company rating was /is 5 stars, and you are local. Josh was on time, professional,and very courtious. He took the time to explain what he was going to do and why. He did a great job.

-

Service Provided:
Garage Door Repair

Review:

Precision was my third call. I had first called two other companies that I had used in the past. The wait was a week from both. I went on line and looked for another company. After checking reviews I called Precision and was able to get a tech out the next day. Jason was right on time, very personable and efficient. He replaced the broken spring and had the door working in 20 minutes. The price was less than I expected and I also received a Military discount. I will put Precision on top of my list for any future repairs.

-

Jason - Technician Service Provided:
Broken Garage Door Spring Repair

Service Team: Jason - Technician
Review:

Devon was fast, efficient and professional. He helped correct some previous repair companies problems while fixing our current issue. The garage door has never been so quiet. Great job!

-

Service Provided:
Garage Door Repair

Product:
Springs

Next Page
St. Paul Area

(651) 355-1712

(651) 355-1712
Woodbury / Oakdale Area

(651) 605-0426

(651) 605-0426
Western Wisconsin Area

(715) 629-1310

(715) 629-1310
Roseville / Maplewood Area

(651) 355-1712

(651) 355-1712
Eagan / Apple Valley Area

(651) 605-0426

(651) 605-0426
Minneapolis Area

(612) 326-3844

(612) 326-3844
Eden Prairie / Minnetonka Area

(952) 252-6189

(952) 252-6189
Maple Grove / Plymouth Area

(763) 354-7246

(763) 354-7246
Coon Rapids / Blaine Area

(763) 317-1427

(763) 317-1427
Precision Garage Door Twin Cities
Office: (651) 355-1714
53 Woodlynn Ave
Suite C

St. Paul, MN 55117
Precision Garage Door Twin Cities
Office: (952) 800-3338
14607 Felton Ct
Suite 118

Apple Valley, MN 55124
Precision Garage Door Western Wisconsin
Office: (715) 201-2933
595 Schommer Dr
Suite B

Hudson, WI 54016