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Read what people are saying
about Precision Garage Door in:

Eden Prairie / Minnetonka Area, MN

Precision Garage Door of St. Paul
has received 233 reviews, averaging 4.95 Stars:
1 2 3 4 5
Review:

The technician from Precision Garage Door not only lubricated and adjusted our garage door, he caught (and fixed) a mistake that the installer had made with our garage door rails.

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A Response from: The Precision Team

We love hearing that you had a positive experience with Precision Garage Door! It's great to hear that the technician not only took care of routine maintenance by lubricating and adjusting the door but also went above and beyond to fix an error made by the installer. Attention to detail like that can make a big difference in the performance and longevity of your garage door system and we are happy to have been able to assist you.

Alex - Technician Service Provided:
Garage Door Repair

Service Team: Alex - Technician
Review:

Fast, friendly knowledgeable service. I appreciate both the Sunday service and the lifetime parts warranty. Adam was great.

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A Response from: The Precision Team

Thank you for your wonderful feedback, Andy! We're pleased to hear that you appreciated our fast, friendly, and knowledgeable service. Offering Sunday service and a lifetime parts warranty are just a couple of ways we strive to provide convenience and peace of mind to our customers. We're delighted that Adam provided great service, and we'll be sure to pass along your compliments to him. If you ever need assistance in the future, don't hesitate to reach out. Thank you for choosing Precision Garage Door!

Adam - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: Adam - Technician
Review:

My garage door spring broke on a Saturday morning and Precision had a tech out to fix it before 4pm the same day. They also gave my whole door system a maintenance check. Very professional, timely, and reliable.

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A Response from: The Precision Team

Thank you for taking the time to share your experience with us, E Babione! We understand how inconvenient it can be when your garage door spring breaks, especially on a weekend. We're delighted that our team was able to promptly address the issue and provide you with professional and reliable service. Ensuring the safety and functionality of your garage door system is our top priority, and we're glad we could also conduct a maintenance check to help prevent future issues. If you ever need assistance again, feel free to reach out. We appreciate your trust in Precision!

Chuck - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Chuck - Technician
Review:

Great service! Prompt and friendly. Explained what work was being proposed.

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A Response from: The Precision Team

Jerry, thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our service. Providing prompt and friendly service while ensuring clear communication about the work being proposed is always our goal. If you have any further questions or need assistance in the future, don't hesitate to reach out, we appreciate your feedback and look forward to serving you again!

Chad - Technician Service Provided:
Garage Door Repair

Service Team: Chad - Technician
Review:

The door installing crew was very professional, courteous and pleasant and explained almost everything to us. (We did not ask them to help us with the phone app and we are having trouble getting that set up). What sold me on Precision was the representative who answered the phone when I called for information.

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A Response from: The Precision Team

We certainly appreciate you choosing Precision Garage Door for your garage door replacement and are so happy to hear that you were pleased with our Team and the finished product. We appreciate your business and your kind words about our customer service and installation process.

Mitch - Installer Service Provided:
Install Garage Doors

Product:
Garage Doors

New Door Sales and Installation Team: Mitch - Installer
Review:

Scheduling appointment was easy and timely. I actually got same day appointment. Technition was professional, courteous and knowledgeable. He described the different garage door openers they had and the differences between them but did not push me to choose the highest priced unit. He let me choose based on my needs. Installed with an hour and the tech spent time going over everything after it was installed and insured I was satisfied. Great experience!

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A Response from: The Precision Team

We are so happy to hear that you are pleased with your new garage door opener and the Customer Service you received in choosing the one that best fit your needs. Thank you for choosing Precision and for letting us know we met your expectations.

Chad - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: Chad - Technician
Review:

This past Tuesday I spoke with a neighbor who told me that he had Precision Door Minnesota to his home to quiet a noisy garage door. He was most impressed with the service which prompted me to call Precision to address what we consider an irritatingly noisy garage door. James Magaard showed up this morning. James (Jim, Jamey?). He was impressively personable and professional. He conducted a thorough inspection of our garage door, then went over it with me, pointing out components that were worn to the point that replacement was advisable, others that were slightly worn, but had good life left, and others that could be left as is for now. He provided two estimates for two different repair scenarios, along with pros and cons of each. Once I made a selection, he took approximately 45 minutes to undertake and complete the repairs, then went over with me what had been done, and made suggestions for ongoing home self-maintenance. The garage door is now quiet. I could hardly be more pleased and impressed with the Precision operation and with Jack as the firm's field representative.

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A Response from: The Precision Team

It is so great to know that you are happy with your recent garage door repair visit with James. Thank you for letting us know that our detailed inspection of your door and opener was relayed well and that James' repair recommendations were explained properly so that you could make the decision that worked for you. We value your feedback and truly appreciate the time you took to share your experience with us -- it truly helps us serve our customers well.

James - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: James - Technician
Review:

From the initial consultation to the final installation, my experience with Precision Garage Door was nothing short of outstanding. Their professionalism and dedication to customer satisfaction were evident throughout the entire process. The quality of work delivered by Precision Garage Door was exemplary. They paid meticulous attention to every detail, ensuring that the installation was executed flawlessly. What particularly stood out was the exceptional customer service by tech Adam Mitchel. He was courteous, punctual, and respectful of our property. He went above and beyond to ensure minimal disruption during the installation process and left the workspace spotlessly clean. I wholeheartedly recommend Precision Garage Door to anyone in need of garage door services. Their combination of technical expertise, quality workmanship, and exceptional customer service truly sets them apart in the industry. Thank you, Precision Garage Door & Adam, for a job well done!

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A Response from: The Precision Team

Thank you so much for your positive and detailed feedback on your recent garage door repair service. We are truly honored that you took the time to let us know of your experience and your appreciation for Adam's professionalism and expertise. We are proud to have him on our team and to be able to serve customers like you. Thanks again for your patronage and your kind words. We appreciate you.

Adam - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: Adam - Technician
Review:

Every step of the way was great.

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A Response from: The Precision Team

We appreciate knowing that you value all that we do from the scheduling of your appointment, to our text/email status alerts, to the knowledgeable technician that serviced your garage door. We value your comments and appreciate your business. Thanks tor taking time to let us know of your experience.

Mark - Installer Service Provided:
Install Garage Doors

Product:
Garage Doors

New Door Sales and Installation Team: Mark - Installer
Review:

Our new development put in horribly cheap openers and they have never worked correctly. Alex replaced mine with a Genie and explained everything very well. He was very pleasant to work with. I had seen your trucks in our neighborhood and the Angies good rating and BBB rating all helped me decide on Precision. Thank you

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A Response from: The Precision Team

We are thrilled to hear that you are happy with Precision and the way we do garage doors right! We trust you'll be pleased with your upgraded opener for years to come, but we're here for you any time you have any garage door needs. Thank you for taking the time to let us know what is important to you and that we were able to meet your expectations, we appreciate you.

Alex - Technician Service Provided:
Garage Door Opener Install

Product:
Opener

Service Team: Alex - Technician
Review:

Googled Garage door repair.

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A Response from: The Precision Team

We are happy you called on us for your garage door repair needs. Thank you for your business and your 5-star review. We appreciate hearing from you and are pleased you are satisfied with your choice.

Adam - Technician Service Provided:
Garage Door Opener Repair

Service Team: Adam - Technician
Review:

Chad Magaard was my garage door specialist. He did an amazing job, being very efficient and explaining everything clearly to me. I was extremely happy with the service I received.

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A Response from: The Precision Team

Thank you so much for letting us know that you were pleased with your recent garage door repair visit. We are so appreciative of your business and you kind words about your experience with our Company. We hope to be able to help should you need anything further in the future.

Chad - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Chad - Technician
Review:

My garage door broke and I had a car full of groceries. I managed to get the door up but was afraid to close it. I saw an ad on tv the next morning for Precision Doors and it was like someone knew I needed help. I called and the repair man was here within 4 hours. My technician knew what to do and had broken springs replaced in about an hour. He was very knowledgeable and friendly and made me feel like I was in good hands. Thank you for the excellent service and for Jonathan Zwart for making everything work again. He is a real asset to your business.

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A Response from: The Precision Team

We are happy to be of service. Thank you for putting your trust in our Team and for letting us know that you felt comfortable and securing knowing that your repair was handled professionally and with expertise. We appreciate your feedback and your business, thank you for taking time to let us know of your experience.

Jonathan - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Jonathan - Technician
Review:

Jameson came out within minutes of contacting Precision. Spent an hour fixing the sensor short/signal weakness, and thereafter, half a dozen other tightenings, lubrication and improvements. Extremely knowledgeable. Lots of good annual/routine advice for DIY door and unit maintenance yourself. Smart, professional, conscientious. All the things boomers like myself sometimes say the younger generations don't possess. They ought to meet Jameson! If you live in Eden Prairie, or SW 'burbs I'd ask for him personally.

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A Response from: The Precision Team

We so appreciate your kind words and recommendation! Thank you so much for taking the time to let us know that we exceeded your expectations on your recent garage door repair visit. It is great to hear that you appreciate the timely, thorough and informative service you received. We value your business and your feedback and look forward to helping out again in the future.

Jameson - Technician Service Provided:
Garage Door Repair

Service Team: Jameson - Technician
Review:

Excellent work. Met all our expectations. Went above and beyond. Superb service.

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A Response from: The Precision Team

Thank you for your kind words in letting us know about your recent garage door repair service. We are happy to have been able to help and it is good to hear that your appointment was handled professionally and expertly. We are here to help should you need our assistance in the future.

Brian - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: Brian - Technician
Review:

Service person was early which is always a bonus these days. He was friendly and explained the issue with our garage door well.

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A Response from: The Precision Team

Thank you for sharing your experience with us. It is great to know that you appreciate your timely and thorough repair service. We strive to provide that best in customer service at our repair appointments and am glad to hear we hit the mark here. Thank you so much for your kind words.

Alex - Technician Service Provided:
Garage Door Repair

Service Team: Alex - Technician
Review:

The website was easy to use to set-up an appointment. I received numerous emails and texts confirming my appointment and the technician's status. My technician Chad was communicative and actually arrived prior to my appointment time. He diagnosed the problem quickly and was able to make the repair in a timely manner.

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A Response from: The Precision Team

Thank you for letting us know that timeliness and communication are qualities you value in a home service company and for putting your trust in us to help with your garage door needs. We appreciate your business and your comments about your repair visit.

Chad - Technician Service Provided:
Garage Door Opener Repair

Service Team: Chad - Technician
Review:

My garage door opener broke at 7pm on a Sunday evening. Precision Garage was at my home by 7:50am Monday morning. My technician Brian was extremely professional, very knowledgeable and laid out all of my options. I am a realtor and I will 100% be recommending them to all of my clients, friends and family!!

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A Response from: The Precision Team

We are so happy to hear that your recent garage door repair service met your expectations and that we have earned your future business and your professional recommendation. Thank you so much for sharing your experience and for the opportunity to earn your business.

Brian - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: Brian - Technician
Review:

Alex showed up and I had a little issue with getting the garage door open with a broken spring. It was the only access to get in the garage. He didn't hesitate and found a way to get the door open . I was given a couple options and I chose just to have the springs replaced. Alex was very professional and had my garage door in working condition in a very reasonable time. My first thought was to repair it myself. Looking up what the parts were going to cost and the extra tools needed for the job plus my time. It was a easy decision to call a professional. Plus this was on Labor day.

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A Response from: The Precision Team

We are happy that you chose to call on us to help with your broken garage door spring. We appreciate knowing that you value our availability, expertise and professionalism. Thank you for your business and for letting us know of your experience.

Alex - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Alex - Technician
Review:

Precision did a great job helping us pick out and install our new garage doors. They look great. A good value and they make an immediate impact on how nice your house looks. Mitch and Rafael were awesome on the install process. They arrived right on time and within a few hours we had brand new doors installed and all keypads/remotes were working. A new garage door opener was also installed. Very friendly and professional guys. The process was very easy.

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A Response from: The Precision Team

We are so happy to hear that you are pleased with your new garage doors and openers. We trust they will serve you well for years to come. Thank you for sharing that the installation went well and that the detail and expertise is appreciated. We value your business and your feedback and will be here should you have any questions or issues in the future.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Installer worked by himself to replace both my garage door and opener with new ones. He was very pleasant and did a great job. Everything works great. He answered all my questions and I am very happg with the results!

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A Response from: The Precision Team

We are thankful to hear that you are happy with your new garage door as well as the installation and customer service that was provided. Thank you for letting us know of your experience.

Zac - Installer Service Provided:
Install Garage Doors

Product:
Garage Doors

New Door Sales and Installation Team: Zac - Installer
Review:

Service was on time ,technician was knowledgeable and communicated issues precisely .

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A Response from: The Precision Team

We are pleased to hear that your recent garage door repair service was completed promptly and with professionalism. Thank you for letting us know that you were happy with our work; we appreciate hearing from you.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I wam very happy with the service received. Jonathan was very helpful and very professional. He answered all our questions and did an excellent job installing our new opener and helping us configure our car. Highly recommended

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A Response from: The Precision Team

It is good to hear that your recent garage door repair service was informative and professionally completed. Thank you for letting us know you were pleased with the service and with your new garage door opener installation.

Jonathan - Technician Service Provided:
Garage Door Opener Install

Product:
Opener

Service Team: Jonathan - Technician
Review:

My Technician was very polite, courteous and detailed. Brian E

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A Response from: The Precision Team

It is so nice of you to take the time to let us know of your personal experience with our Company. Thank you for your business and your kind words.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Originally called because my springs broke. I was a little leery at first since I had to go through 2 recorded messages before getting a Rep. But the Service Rep. Colton made up for it. He was at my door in 40 minutes. He surveyed the situation, pointed out that a few hinges were tearing and the rollers were blown (which I expected). I decided to change it all and put in a new opener since mine was over 25 years old. Colton was done and cleaned up in a little over 2 hours. Great service! To top it off, when he called me out to test the unit, there was a pronounced squeak near the end. Honestly, I would have attributed it to new equipment but he spent another 5 minutes replacing a roller and aligning the track. Above and beyond.

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A Response from: The Precision Team

Thank you for your thorough review of your entire process from your call for an appointment to final walk-through of your purchase. This really helps all of us see what we do well and what we can work on making better. We value your feedback and appreciate your business and trust you will be happy with you new opener and door hardware for years to come.

Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Door Opener

Review:

Prompt and very professional

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A Response from: The Precision Team

We appreciate hearing that you were happy with your recent service for your garage door. We are happy to be of service and hope to hear from you should you require our services in the future.

Jonathan - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Jonathan - Technician
Review:

Chad (who should get an Employee of the Year award) came to our house on a Saturday afternoon and, in a very short time, solved ALL of our garage door remote control problems (we have lots of vehicles and lots of remotes and we struggled with trying to program our cars to open the garage doors; the door pads (on the outside of the garage) stopped working - anyway, it was a mass of trouble! Chad straightened it all out, lubricated our doors (now they HUM instead of GROAN) and while doing so he regaled us with tales of his pool playing!! (IF he comes out, ask him to show you the video of a CRAZY game-winning shot he made!!!) The price was fantastic and everything was quickly done and it felt like we spent 1/2 hour with a friend. We HIGHLY recommend Precision... and CHAD!

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A Response from: The Precision Team

What a kind review - thank you for taking the time to share it! We love what we do and knowing that it shows by reading your feedback really helps us keep going. We are happy to have been able to help and appreciate your business and are so happy to hear that your complex opener issues are all resolved.

Chad - Technician Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Service Team: Chad - Technician
Review:

Colton Sanders was excellent today .. on time, courteous and professional. He was very frank with his recommendations and helped me decide. His work was thorough and he is really nice and friendly. We thank him for his service (veteran at US Army) too!

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A Response from: The Precision Team

Thank you for your service and for your complimentary review of our Company and our Team! We appreciate your business and are so happy to hear that our timely and expert repair services met your expectations. We will be happy to help should you require our services again in the future.

Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Mike was prompt, courteous and extremely willing to help. Not only did he show up early , but he was quick to come up with a solution to fix my garage door. Thank you so!

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A Response from: The Precision Team

We are happy to hear that our business practices of fixing it right the first time and being available when you need us were a great fit for you needs and satisfied your expectations. We truly appreciate your business and you taking the time to make sure we knew your feedback on your repair service appointment.

Service Provided:
Garage Door Repair

Review:

Thank you for fast and professional service.

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A Response from: The Precision Team

It is our pleasure to help with your garage door repair needs. We are here should you need our assistance again in the future.

Adam - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Adam - Technician
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