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Read what people are saying
about Precision Garage Door in:

Shoreview, MN

Precision Garage Door of St. Paul
has received 19 reviews, averaging 4.84 Stars:
1 2 3 4 5
Review:

Overall, this was a very positive experience. My old garage door opener decided to stop functioning on a Saturday night...just would not lift the door. I called several places, and did not hire any of them, due to big trip charges, huge hourly labor rates, and disinterested customer service people. When I hit your company, your answering service was obviously connected to you. Operator Kim could describe how your company functioned, its philosophy, how fees worked, etc. She was also warm, caring, and supportive. She assigned my case to Technician Alex. Alex arrived on time this morning (actually 10 minutes early), and was very personable, kind, and patient. I agreed to replace the opener, rather than repair the old one, but felt he gave me the time to make that decision on my own. There was no pressure at all. He was knowledgeable, and was able to answer all of my questions about the new equipment and about the invoice. He was also efficient, and installed the new opener and the additional equipment in record time. And, it's all working very nicely right now. Initially, I was attracted to your ad that indicated you worked on weekends for no additional fees. I was calling late on Saturday, so all of your Sunday slots were filled. I decided Monday AM was good enough, since everything else seemed so "right." Would not hesitate to call you again, and plan to recommend you to others.

- Julie Williams

Alex - Technician Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technicians: Alex - Technician
Review:

I was in desperate need of a new garage door but wasn't ready to buy. I was going to just have them do a temporary fix to get me by for a couple months. When the Service Tech (Ryan) came to my house he was very friendly and professional. He was honest and very up front about his thoughts. He wanted to make sure that I received quality work, part of that was him telling me that my 30 year old garage door was beyond repair and that he could not in good ethics feel good about even trying to repair it when it was in need of replacing. He spoke to his boss to see what he could do to make sure I was taken care of the right way. I have an odd size door and because that they do not stock my door in their normal stock. He really spent the time to make sure that I was taken care of and felt good about the service and products I am receiving. I would defiantly recommend this company to others and especially my service tech Ryan. Thank you Ryan for taking good care of my garage door needs.

- Dawn Cunnien

Service Provided:

Garage Door Repair


Product:

Garage Doors


Review:

We called on a Sunday night and Jonathan was here promptly at 8am Monday morning. Great service, prompt, professional and honest pricing. Thank you!

- Amy Neuswanger

Jonathan - Technician Service Provided:

Garage Door Repair


Product:

Springs


Technicians: Jonathan - Technician
Review:

Quick dame day service.

- Steven Bormus

Service Provided:

Garage Door Opener Repair


Product:

Garage Door Opener


Review:

Troy figured out the problem right away. The socket didn't work. He connected an extension cord to the opener and the door worked. He also alined the electric eye do that it would word consistently. He sprayed the rollers so they would run smoother.

- Mike Prenosil

Service Provided:

Garage Door Opener Repair


Review:

Your reacvtion to my distress call was within 2 hours and Troy called ahead and on time. He was excellent in explaining options to fix my son's door. Work completed in 45 minutes. Thank-you Andy Holt

- Andy Holt

Service Provided:

Broken Garage Door Spring Repair


Review:

Door was repaired about 2 months ago. New problem arose and the technician, Jason came back to fix it. Service was prompt, professional, and handled courteously. Very pleased with the way the situation was handled. Thank you and Jason for a great job.

- Albert Nichols

Jason - Technician Service Provided:

Garage Door Repair


Technicians: Jason - Technician
Review:

Fast service, great job!

- Customer

Jason - Technician Service Provided:

Garage Door Repair


Technicians: Jason - Technician
Review:

Devon was very personable and professional. However a $381invoice for 30-45 minutes of work does not add up in my opinion. I feel like I was charged for weekend work when the website states otherwise.

- Tristam F

A Response from: Kristi Hartmon

Tristam, thank you for bringing your concerns to our attention. We appreciated you returning Tom's call after we reached out to talk through your concerns. We take our customer reviews very serious. We wanted to make sure you understood that we do not charge extra for weekend work and you were charged the same as if you called in during and weekday. We are happy that you found resolution with Tom and thank you for kind words regarding Devon's professionalism.

Devon - Technician Service Provided:

Garage Door Repair


Product:

Cables


Technicians: Devon - Technician
Review:

Overall we had a great experience with Precision Door Service. We had a cable break on our garage door and needed to have it repaired quickly. Precision Door was able to come out the next day and made all the necessary repairs. Josh came out and provided an initial estimate and explained everything clearly. His work was exceptional and we have had no issues since. We would highly recommend Precision Door to others in the area!

- Matt Sauer

Josh - Technician Service Provided:

Garage Door Repair


Product:

Cables


Technicians: Josh - Technician
Review:

We selected Precision due to good reviews from customers in our area. The website was very user friendly to prepare and review the garage door we wanted we were prepared for the Sales visit. The salesman was very professioanl and knowlegable. The installers were also VERY professonial and efficient. The commication from start to finish was excellent.

- Susan Berg

Chris - Door Designer / Sales Service Provided:

Install Garage Doors


Product:

Garage Doors


New Door Sales: Chris - Door Designer / Sales
Review:

I called Precision to fix and service my garage door. Devon came out to do the work he was very kind and knowledgeable. He completed the job quickly and efficiently.

- Samantha Canopy

Devon - Technician Service Provided:

Garage Door Repair


Technicians: Devon - Technician
Review:

A little more money than I expected but great service and quality work.

- Rich Meissner

Service Provided:

Garage Door Repair


Review:

Had a problem when my husband got home, his car wouldn’t connect to the new opener. Rudy came back the next day and did it for him. What a great guy for your customer service! Happy. In. Shoreview

- Arlene Rehbein

Service Provided:

Garage Door Opener Install


Product:

Rollers


Review:

Fast and and professional!

- Patti Stowers

Devon - Technician Service Provided:

Garage Door Opener Repair


Product:

Opener


Technicians: Devon - Technician
Review:

Jon Holton arrived when he promised, provided a detailed estimate and asked for permission before doing any work. He not only fixed our non-functioning door but adjusted it so that it is quieter than when we bought our home. He also advised us how to do simple maintenance that will help keep our door working quietly. I am recommending Precision Door Service to all my friends and neighbors.

- Bruce Lester

Service Provided:

Garage Door Repair


Review:

Outstanding service! Technician was prompt, friendly and professional.

- Terry and Janice Ginn

A Response from: Kristi Hartmon

Thank you! This is wonderful to hear. We appreciate your business.

Service Provided:

Garage Door Opener Repair


Review:

Best service ever!! I received an email appointment confirmation when I booked the service. I recieved a call from the tech that they were on their way & an email with a photo of the tech. They arrived on time. Gave me a thorough estimate & explanation of the problem. The repair was finished in less than 1 hour. Compkete walk rhroufh when completed explaining everything they fixed or repaired. Best service company. I would recommend them to everyone, including my mother!!!!

- Darren Carter

A Response from: Kristi Hartmon

Darren, this is great to hear! Thank you for taking the time to review your service. We take pride in providing the best possible customer service and professional service on garage doors and operators. Thank you for trusting Precision Door, even with your mother; that says a lot and we appreciate it.

Tom Hartmon Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Owners: Tom Hartmon
Review:

Precision's service was amazing! First, they set up an appointment for the very next day. My technician Rudy was right on time, professional, and fixed my opener (instead of trying to sell me a new, more expensive one) in a matter of minutes! Couldn't be happier ????

- Aaron See

Service Provided:

Garage Door Opener Repair


Product:

Garage Door Opener


St. Paul Area

(651) 355-1712

(651) 355-1712
Roseville / Maplewood Area

(651) 254-7395

(651) 254-7395
Woodbury / Oakdale Area

(651) 605-0426

(651) 605-0426
Western Wisconsin Area

(715) 629-1310

(715) 629-1310
Eagan / Apple Valley Area

(651) 213-9122

(651) 213-9122
Minneapolis Area

(612) 326-3844

(612) 326-3844
Eden Prairie / Minnetonka Area

(952) 252-6189

(952) 252-6189
Maple Grove / Plymouth Area

(763) 354-7246

(763) 354-7246
Coon Rapids / Blaine Area

(763) 317-1427

(763) 317-1427
Precision Garage Door Twin Cities
Office: (651) 355-1714
53 Woodlynn Ave
Suite C

St. Paul, MN 55117
Precision Garage Door Twin Cities
Office: (952) 800-3338
14607 Felton Ct
Suite 118

Apple Valley, MN 55124