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Read what people are saying
about Precision Garage Door in:

Roseville / Maplewood Area, MN

Precision Garage Door of St. Paul
has received 382 reviews, averaging 4.92 Stars:
1 2 3 4 5
Review:

Another positive experience with Precision! The technician was friendly, courteous, and professional. I appreciated his knowledge and willingness to answer all my questions. Once the work was completed he showed me everything and made sure it met my expectations m, and no mess was left behind.

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A Response from: The Precision Team

Thank you so much for your kind words and repeat business! We're thrilled to hear that you had another positive experience with Precision Garage Door. Providing friendly, courteous, and professional service is always our goal, and we're delighted that our technician met your expectations. We appreciate your feedback on our technician's knowledge and willingness to answer questions. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We value your business and will be here should any additional needs arise.

Adam - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Adam - Technician
Review:

I recommend Precision Garage Door Service with no reservation and was completely satisfied with the entire process. I called midafternoon on Saturday and my call was promptly answered by a very courteous and polite woman who listen to my issue and assured me it would be handled the next day, with no additional week-end charge for the call. Gregg, the tech, was at my house before 9am Sunday morning, did a thorough 25 point inspection of my garage door apparatus, explained the evaluation and process in detail, answered all of my questions and concerns, made suggestions for what needed to be done immediately and what would wait for usual maintenance in the future. The cost was more than reasonable and he performed the job expertly, and in just a little over an hour! I highly recommend this company and know you won't be disappointed with the level of professionalism, courtesy, competence or the level of expertise they provide.

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A Response from: The Precision Team

Thank you so much for your glowing recommendation! We're thrilled to hear that you had such a positive experience with Precision Garage Door Service, from the initial call to the expert service provided by Gregg. Providing prompt, courteous, and professional service is our top priority, and we're delighted that Gregg could address your garage door needs efficiently and thoroughly. Your satisfaction means everything to us, and we truly appreciate your kind words and recommendation. If you ever need any further assistance or have more questions in the future, please don't hesitate to reach out. Thank you again for choosing Precision Garage Door Service!

Gregg - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Gregg - Technician
Review:

James was skilled, highly professional, and courteous. He addressed our questions in ways we could understand the technical nature of the needed repairs. He also provided exceptional garage lift, and other replacement services. Thank you!

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A Response from: The Precision Team

Thank you so much for your kind words! We're delighted to hear that James provided you with skilled, professional, and courteous service. At Precision Garage Door, we strive to ensure our technicians not only meet but exceed our customers' expectations. We're pleased that James could address your questions clearly and provide exceptional service for your garage needs. If you have any more questions or need further assistance in the future, please feel free to reach out. We appreciate your feedback and look forward to serving you again!

James - Technician Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Team: James - Technician
Review:

Second time we have used Precision Garage Door. Gregg came today, reviewed our problem, gave us a precise quote which I approved. He did the work explaining what he was doing as he went. Our garage doors are now like new. Thanks for a great job, I'm very satisfied. The price I consider fair for the work done. Also I want to thank Gregg for his service in the Army,

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A Response from: The Precision Team

Thank you so much for your repeat business and for your wonderful review! We're thrilled that Gregg provided you with another great experience and that your garage doors are now in excellent shape. We're grateful for Gregg's service in the Army, and we'll be sure to pass along your thanks to him. At Precision Garage Door, providing precise quotes, explaining our work, and ensuring customer satisfaction are our priorities. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We appreciate your trust in us!

Gregg - Technician Service Provided:
Garage Door Repair

Service Team: Gregg - Technician
Review:

We heard about Precision on Garage Logic and they were as good, No, better than advertised. From the call in, which was one of The best phone service calls I've had in years, to the service tech, Brian, it was a great experience. On time, explained everything to us, provided very quick service and even took the time to teach a couple of old folks how to use the new technology. If I could give 25 stars I would!!! We will be using Precision in the future when we replace our door. Thank You Brian and Precision.

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A Response from: The Precision Team

Thank you so much for your incredible review! We're thrilled to hear that you had such a positive experience with Precision Garage Door, from your initial call to the service provided by Brian. Providing exceptional customer service and ensuring your satisfaction is what we strive for every day. We're delighted that Brian could not only provide quick and thorough service but also take the time to familiarize you with new technology. Your kind words mean a lot to us! When you're ready to replace your door in the future, we'll be here to assist you. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you again for choosing Precision Garage Door!

Brian - Technician Service Provided:
Garage Door Opener Install

Product:
Opener

Service Team: Brian - Technician
Review:

Our experience with the staff of Precision Garage Door were all courteous, knowledgeable and professional. The new Garage Door is beautiful!

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A Response from: The Precision Team

Thank you for sharing your positive experience with Precision Garage Door! We're thrilled to hear that our team provided courteous, knowledgeable, and professional service throughout your interaction. It's wonderful to know that you're pleased with your new garage door and find it beautiful. At Precision Garage Door, we strive to deliver both high-quality products and exceptional customer service, and we're delighted that we could meet your expectations. If you have any questions or need assistance in the future, please feel free to reach out. Thank you once again for choosing Precision Garage Door for your garage door needs.

Mitch - Installer Service Provided:
Install Garage Doors

Product:
Garage Doors

New Door Sales and Installation Team: Mitch - Installer
Review:

Brian Bergstrom is a very knowledgeable and qualified technician. He explained the parts I might need for my garage door and let me decide the course of action. Would hire him again

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A Response from: The Precision Team

Thank you so much for taking the time to share your experience with Brian and Precision Garage Door! We're thrilled to hear that Brian's knowledge and expertise made such a positive impression on you. At Precision, we believe in empowering our customers with information and choices, and we're glad Brian was able to explain the necessary parts and allow you to make an informed decision about your garage door repairs. We're grateful for your feedback and your willingness to recommend Brian and our services. Should you ever need assistance in the future or have any further questions, please don't hesitate to reach out. We look forward to any opportunity to serve you again!

Brian - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Brian - Technician
Review:

It was the best Garage Door service that I have had in the past 40 years that I have lived at this house. I had Cables and Springs replaced.

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A Response from: The Precision Team

Davie, Thank you so much for your glowing review! We're thrilled to hear that your experience with Precision Garage Door was the best you've had in 40 years. It was our pleasure to replace the cables and springs for you. If you ever need assistance again or have any questions, please don't hesitate to reach out. We appreciate your business!

Chad - Technician Service Provided:
Garage Door Repair

Product:
Cables

Service Team: Chad - Technician
Review:

Technician quickly diagnosed the problem and provided an estimate and some options to consider. He was very professional and worked with us to explain the problem and how to solve. He got to work and fixed problem in less than a hour. Also provided tips on maintenance and how to avoid issues in future. I would use this company again.

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A Response from: The Precision Team

Steven, We greatly appreciate your positive feedback! Our team at Precision Garage Door strives to deliver efficient and professional service, and it's wonderful to hear that our technician met your expectations. Providing clear explanations, options, and maintenance tips are all part of our commitment to customer satisfaction. Thank you for choosing Precision Garage Door!

Brian - Technician Service Provided:
Garage Door Repair

Product:
Rollers

Service Team: Brian - Technician
Review:

Alex was delightful. Thank you!

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A Response from: The Precision Team

Sharon, Thank you so much for the glowing five-star review! We're thrilled to hear that you had a fantastic experience with Alex and Precision Garage Door. We appreciate your business.

Alex - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Alex - Technician
Review:

Needed parts to open two doors and one new opener.

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A Response from: The Precision Team

Dana, Thank you for taking the time to leave a review of your recent experience with Precision Garage Door. We appreciate your business.

Adam - Technician Service Provided:
Garage Door Repair

Product:
Opener

Service Team: Adam - Technician
Review:

Great job !!!

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A Response from: The Precision Team

We are so happy to hear that your recent garage door repair experience was positive! Thank you for sharing and for supporting Precision Garage Door!

Patrick - Technician Service Provided:
Garage Door Opener Install

Product:
Springs

Service Team: Patrick - Technician
Review:

Technician arrived within 1/2 hour of my call. Quoted a price and had the new opener installed in less than 2 hours.

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A Response from: The Precision Team

Thank you for taking the time to share your experience with Precision Garage Door! We're delighted to hear that you were impressed with our prompt service and efficient installation of your new opener. At Precision Garage Door, we understand the importance of quick response times, especially when it comes to issues with your garage door. We're glad that our technician was able to arrive promptly within half an hour of your call. Efficiency is key in delivering satisfactory service, and we're thrilled that we could install your new opener in less than two hours. Our team is dedicated to providing high-quality workmanship while minimizing any inconvenience to our customers. Thank you for choosing Precision Garage Door for your garage door and opener needs. If you have any further questions or require assistance in the future, please don't hesitate to reach out. We're always here to help!

Alex - Technician Service Provided:
Garage Door Opener Install

Product:
Opener

Service Team: Alex - Technician
Review:

Did a chat on-line (3 min) and informed individual of a broken spring. Service man was assigned and dispatched from Mpls. within 1 hour. Springs, rollers, rails and cables all replaced in 1-1/2 hours. Great service, great job. Very professional with a 3 year warranty. Would highly recommended.

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A Response from: The Precision Team

Thank you so much for taking the time to share your experience with our home service business! We're thrilled to hear that you were satisfied with the efficiency and professionalism of our team. Providing prompt and reliable service is our top priority, and it's wonderful to know that we were able to address your issue quickly and effectively. We understand the inconvenience that comes with a broken spring, so we're glad we could get a service technician out to you promptly. Our team is dedicated to delivering high-quality workmanship, and we're delighted that you were pleased with the replacement of your springs, rollers, rails, and cables.Thank you again for choosing Precision Garage Door, and for recommending us to others. If you ever need assistance in the future, please don't hesitate to reach out. We're always here to help!

Chuck - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Chuck - Technician
Review:

After our garage door refused to lift, we detected a broken spring and a wheel that had jumped the track. A quick call was made to Precision Garage Door (who we have used before). They offered an appointment time for the next morning, first thing. That morning I received a text at 8:10am that the technician was on his way. Upon arrival, Gregg inspected the entire door and tracks. The inspection revealed that part of the track had worked itself loose, the wheels on our 10+ year old door were rusting and worn out, and of course the spring was shot. Gregg provided an estimate on the spot and, after approval, completed all the work in about an hour. The door is now quiet and operating perfectly. Gregg was professional and a skilled technician. It was a pleasure working with him and Precision Garage Door. When garage door service is needed, they are and will continue be our first call.

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A Response from: The Precision Team

Its always great to hear that Precision Garage Door provided exceptional service when you needed it most! Gregg's prompt arrival, thorough inspection, and clear communication about the issues and solutions demonstrate their commitment to quality and customer satisfaction. Completing all the necessary work efficiently and leaving your garage door operating perfectly is a testament to Gregg's skill and expertise as a technician. It's wonderful to hear that you had such a positive experience and that Precision Garage Door continues to be your go-to choice for garage door service. Don't hesitate to reach out to them in the future if you need assistance!

Gregg - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Gregg - Technician
Review:

Highly recommended by next door neighbor and you have been in business a longtime. Technician arrived on time and explained everything clearly. Obviously knows the business.

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A Response from: The Precision Team

It's fantastic to hear that you had such a positive experience with our technician! Providing clear explanations and demonstrating expertise are fundamental aspects of our service philosophy. We strive to ensure that every customer feels confident and well-informed throughout the process. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

Alex - Technician Service Provided:
Install Garage Doors

Product:
Garage Doors

Service Team: Alex - Technician
Review:

Excellent services all around. Old garage door bent and broke, Art came and gave an estimate, arrived on time and was very courteous and knowledgeable. He wrote up a quote to give to insurance company. Zac and Mark arrived right on time to install the new door, opener, tracks...Both very polite, noticed 1 issue right away, I had a permanent racking system in the way, they immediately assessed the situation and were able to remove one of the braces and work around the rest. Couldn't be happier with the service and my new garage door, plus it came with a lifetime warranty, can't beat that.

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A Response from: The Precision Team

We appreciate hearing that you received an exceptional experience from start to finish as Art, Zac, and Mark all demonstrated professionalism, expertise, and excellent customer service. We're so happy to know that they were able to address unexpected challenges swiftly and effectively, ensuring that the installation went smoothly; and a lifetime warranty on the new garage door is definitely a bonus! Thanks for sharing your positive experience—it's clear that you received top-notch service.

Art - Door Designer Service Provided:
Install Garage Doors

Product:
Garage Doors

New Door Sales and Installation Team: Art - Door Designer
Review:

Excellent service. Very pleasant technician. No one could have done it better. Always call this company!

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A Response from: The Precision Team

It's wonderful to hear that you had such a positive experience! Excellent service combined with a pleasant technician is very valuable to our customers. We're so pleased that you've found a Company you can rely on; building a relationship with a trusted service provider is invaluable. Thanks for sharing your experience!

Brian - Technician Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Service Team: Brian - Technician
Review:

I did a google search when our garage door broke. In under 48 hours a tech was at our home. Our Tech was efficient, polite, knowledgeable, and fixed it for us. I would definitely recommend this company to anyone! Amazing guest service.

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A Response from: The Precision Team

We are so happy to hear that you were impressed with our services from scheduling to finished project. We trust that you will be happy with your repair for some time, but know we are here should you have any additional needs or concerns at all. We appreciate you.

Jameson - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Jameson - Technician
Review:

Fantastic service. Technician was friendly and helpful.

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A Response from: The Precision Team

We are happy to have been of assistance. Thank you for letting us know we met your expectations and for trusting us with your garage door needs.

Brian - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: Brian - Technician
Review:

I called for a bottom gasket to be replaced and they came out the same day. James, the tech showed up on time and explained everything to me. He did the job and it seals great. I’ll be using Precision for all my garage door needs.

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A Response from: The Precision Team

We are happy to know you are a satisfied customer and would call on us again for any future garage door needs. We are thrilled to know we have earned your trust and that your garage door repair visit met your expectations. We value your business and your feedback.

James - Technician Service Provided:
Garage Door Repair

Service Team: James - Technician
Review:

Very happy with service. James did a great job will ask for him the next time we need garage door repair.

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A Response from: The Precision Team

We appreciate your business and your kind words about your garage door repair experience. We look forward to helping out again if you require our services in the future.

James - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: James - Technician
Review:

Hidden charge for credit card service fees. Say they have pictures that we did not have rollers when we did. Said we need parts that we did not just wanted to have the springs and cable fixed. I will not use them again.

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A Response from: The Precision Team

We greatly appreciate the feedback you have given us so that we can serve you and other Precision Garage Door customers better. Listening to your experience with us helps us improve, and we assure you that we have heard you. Thank you for helping us get better. We will be in touch for further input and see if we can help in any way. You are the most valued part of what we do.

Alex - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Alex - Technician
Review:

Amazing sums it up! Our service technician, Brian, was a delight. He courteously texted and called to inform us he was on his way. From our issue description, he had the knowledge to pinpoint the issue right away. He was extremely helpful and precise. He opened up the garage door opener and showed me exactly where & why my garage door was making a thump/machine gun noise. He walked me through all check points and actually showed me the concerns/issues we had. He replaced the garage door, opener, rollers, and a bracket. Once the garage door opener was installed, he then walked me through set up, he helped program our universal remote and showed me how to do all steps - educating me on the new tech-savvy garage door opener. I was VERY pleased with Brian’s stellar customer service, and we’d call on him the next time something would arise with our garage door and its functionality. I’m extremely grateful for his service.

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A Response from: The Precision Team

We are so happy to hear that your recent visit by Brian to address your garage door issues exceeded your expectations! Thank you so much for your kind words and your detailed feedback. Your comments and your encouragement go a long way in helping us to grow and serve better. Thanks for your business and your continued support.

Brian - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: Brian - Technician
Review:

Broken spring Saturday, appt made and repaired Sunday. Price was a little more than expected however Patrick's customer service and attention to detail made it well worth it. New springs, bearings and rollers. In and out about 90 minutes. Definitely recommend!!

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A Response from: The Precision Team

We are so happy to hear that your garage door issue was taken care of quickly, giving you time to enjoy this beautiful spring-like day! Thank you for allowing us to help out and for letting us know that you were pleased with the timely and professional repair service that you received. We appreciate your trust in our product and our brand and your time letting us know that you value what we do. We appreciate you, too!

Patrick - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Patrick - Technician
Review:

Broken spring(s) on our garage door were completely repaired within just 3 hours of calling for service. Service technician Chad was very knowledgeable and professional. I also was impressed by the great communication via email & text messages.

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A Response from: The Precision Team

We appreciate you calling on us in your time of need and for taking the time to let us know that you are happy with the prompt and expert services you received. It is good to hear that your garage door issues were addressed and repaired in a timely fashion and that communication was clear and concise. We appreciate your business and your feedback.

Chad - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Chad - Technician
Review:

Great response time. Solved problem quickly and was friendly and professional.

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A Response from: The Precision Team

We are happy to know that you are pleased with your timely and expert garage door repair service appointment. We are thankful you called on us and that you are satisfied with the results. We appreciate hearing from you and value your business.

Brian - Technician Service Provided:
Garage Door Opener Repair

Service Team: Brian - Technician
Review:

Door broke at 0630. Tech was here by 0800. Door fixed by 0930. Made lunch and took a nap. Outstanding.

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A Response from: The Precision Team

We are happy to hear that our timely and efficient garage door repair service didn't put a damper in your day! Thank you for your business and for sharing that you appreciate our services. We appreciate you too!

Chad - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Chad - Technician
Review:

They did an excellent job in record time

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A Response from: The Precision Team

We are happy to hear that you are pleased with the timely and professional job completed for you recently. We appreciate your business and your kind words and we're here for you should you need us in the future.

Adam - Technician Service Provided:
Garage Door Repair

Service Team: Adam - Technician
Review:

On time service

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A Response from: The Precision Team

We are pleased to provide timely and professional service and thank you for letting us know you value what we do. Thank you for the 5-star rating and for your patronage to our family business. We appreciate you.

Patrick - Technician Service Provided:
Garage Door Repair

Product:
Rollers

Service Team: Patrick - Technician
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St. Paul Area

(651) 355-1712

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