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Read what people are saying
about Precision Garage Door in:

Roseville / Maplewood Area, MN

Precision Garage Door of St. Paul
has received 74 reviews, averaging 4.95 Stars:
Review:

Great job Rudy! Thanks for your quick response and good work.
Richard Slade
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Sorry, nothing was wrong with the door, what ever I heard yesterday of course was not there today, so Rudy oiled all the wheels checked everything over to make sure nothing was missed, replaced a light bulb which was burned out. The experience was pleasant, learned a little bit more about the openers the connection between the installed one in the garage and inside the house, and the portable once from the cars which I thought needed new batteries and probably did not. Everything is working fine. I will give it a 5 Ursula
Ursula Foley
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

Very professional, courteous and quick. No high pressure sales. Explained everything well.
Teresa E
Service Provided:
Broken Garage Door Spring Repair
Review:

One of our garage door lift springs broke on a Sunday afternoon. Your service person Devon came to the house that evening, replaced both springs, adjusted & lubricated the door. Problem solved. Devon was on time, knowlegeable & courteous. We will keep you in mind for any future door service we need.
Susan Shipley
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I had a real emergency and Precision was so easy to work with. They met my needs regarding scheduling the repair. The service technician was GREAT! He should me what was wrong and all options that I could choose. Once the decision was made he went to work and was clean and efficient. I would highly recommend the company and my technician! Joanne Grimsrud
Joanne Grimsrud
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

The service was incredible! I was astounded by the speed of response, and the professional installation. Thank you!
Peter Cundall
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Tom was amazing and had my garage door better than new in an Hour. I am so grateful to not have to listen to that loud door any longer. What a novel idea a door that works. Thank You
Deni Scheuneman
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Obviously 5 stars! Devon as a garage technician was extremely impressive. Fast, efficient and professional.
Kelly Daily
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Read lots of good reviews from customers online. Also liked the fact that they service the area 7 days a week.
Ryan Cheney
A Response from: Kristi Hartmon

Thank you Ryan! I'm happy you were able to read some reviews before deciding on Precision Door for your repair needs. Thank you for your business and let us know if you need anything in the future.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Outstanding service! Technician was prompt, friendly and professional.
Terry and Janice Ginn
A Response from: Kristi Hartmon

Thank you! This is wonderful to hear. We appreciate your business.

Service Provided:
Garage Door Opener Repair
Review:

5 Stars for sure. Your company saved me today by coming out immediately when I said I needed to get to work. Alex was helpful, professional and fast. Thank you!
Susan Cathey
Service Provided:
Garage Door Repair
Review:

My technician Jason and his coworker where friendly, professional, and did a good job in a timely fashion. They arrived on time and provided a good explanation of my repair options. Thank you!
Karen Henry
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Great immediate service!
Jon Ludwig
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Thank you for the speedy service to replace my garage door opener. Your technician Devon Nelson did a great job considering it was a Saturday afternoon great employee. A happy customer Gerald Norman
Gerald Norman
A Response from: Kristi Hartmon

Thank you Gerald. We appreciate your business and feedback; we will make sure to let Devon know. Enjoy your new opener..

Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

I could not be more pleased with the service I received from Devon, which went well above expectations. He was professional, customer focused, and highly competent. Most importantly he provided service with integrity and transparency. He provided services he easily could have charged for without me be any wiser. If you’re someone who does not know a lot about home repairs and you’re worried you will be taken advantage of, this is a company you can trust. It’s clear that Devon’s management has given him the ability to make front line decisions that work best for the customer. I highly recommend Devon and PDS.
Michelle Carpentier
A Response from: Kristi Hartmon

Michelle, Thank you for your kind words; I will make sure to pass onto Devon. We are so pleased you had such a great experience with Devon and Precision Door Service. We strive for this type of service every time. Thank you for your business and trusting Precision Door Service with your garage door needs.

Service Provided:
Garage Door Repair
Review:

Rudy did a great job repairing my garage door. He was very polite, efficient, and thoroughly explained what repairs were needed.
Elizabeth Boes
Service Provided:
Garage Door Repair
Product:
Springs
Review:

The technician was there when said he would be, and took care of the problem fast.
Bart Lieberherr
Service Provided:
Garage Door Repair
Review:

We bought the new garage door opener motor w wifi, and had the rollers replaced. SO quiet, you can hardly hear it open and close. Rudy called to tell me when to expect him; gave me options; did a great installation; explained everything thoroughly; very likable guy. I'm feeling great about it.
Paul & Karen Hanson
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Jason Schuster was here on a VERY cold day and repaired / replaced the overhead spring on my garage door. He also did some other maintenance on the door. I was very satisfied with the work done. Thank you.
Harvey Moen
A Response from: Kristi Hartmon

Harvey, We are pleased to hear you were satisfied with Jason's garage door spring repair. Thank you for reviewing your service with Precision Door, we appreciate your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Setting up the appointment was easy and timely and I appreciated the friendly customer service. The Technician (Devon Nelson) showed up on time and immediately started to diagnose the problem. Devon was very friendly, engaging, well organized and efficient. He quickly diagnosed the problem and immediately removed the faulty garage door opener and replaced it with a similar belt drive garage door opener, as well as all of the remotes and the hard wired opener inside the garage. When the job was completed, Devon cleaned everything up and hauled away all of the discarded materials. He completed the project in about two hours. I am very pleased with Precision Door Service (They repaired another garage door previously) and would highly recommend them for a professional and reasonably priced garage door related repair or installation!
Gerry & Sandra Jackson
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Our experience with them was very good. Contacted them after hours and they returned the call within the hour. Devon show up for the estimate on time and answer all of our questions. The install crew of Chris and Eric were very good also. They were very professional on the install. They also did a great job cleaning up after the job and hauling away the old damaged door. Lastly, I was not originally aware of a discount coupon for the door when I paid. I called Kristi after the fact and she credited my account immediately. No problem! Overall our experience was very good!
C. Swanson
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Old opener was failing. New opener was installed same day. They even helped me with wifi setup. Technician explained everything during install. Great, professional service.
Nancy Hinkley
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

On the Sunday before Christmas weekend, late morning, Precision was able to send a tech out to replace the broken spring on our garage door (discovered the hard way when the door wouldn't raise for us to get the car out). Their tech, Alex Stack, was extremely prompt and cheery (in clear contract to the stress I was feeling, worrying how I was going to get the car out of the garage to get to work and run errands). When we called the company, they gave an estimate for when they would arrive, but Alex also communicated a closer estimate by calling us about 15 mins to his arrival, so we were able to clean the house and carry on with our baby rather than wait by the door. He arrived within an hour or so of our call to the company, and he fixed the spring within an hour or so of arriving. The door works great now, just like new. He was clear about the cost, it was affordable and reasonable, and Alex's service was exceptional. I would call this company again for any garage door service I need. I recommend them hands down.
Monica Farah
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Technician was very friendly and helpful. Would have given 5 stars if they didn't charge me 200 bucks for a sprocket replacement kit that you can get on Amazon for 20 bucks. Next time I'll go a few days without a garage door opener and fix it myself. Wish I would have priced the kit before they fixed it. Won't be calling these guys again! What a ripoff!
Eric McGraw
A Response from: Erica Amundson

Thank you for letting us know about your experience. I am happy to hear that we were able to get your issue resolved in a friendly and timely manner. We are a home service company striving to offer same-day service. We are professionals, with all of the right tools, stocking quality parts on our trucks in order to fix it right the first time for our customers. Our pricing is competitive in the industry and includes the 25-point inspection that was done on your door and opener which ensures a complete solution. We will be here to honor our warranties and are happy to save homeowners valuable time so they spend as little time as possible inconvenienced by garage door issues.

Service Provided:
Garage Door Opener Repair
Product:
Opener
Review:

Alex was excellent. The service was quick and everything explained well, and what to be on the watch for any future issues. I would definitely call Precision Door again.
Bill Leonard
A Response from: Kristi Hartmon

This is great to hear. We are please you had a positive experience with Precision Door Service and Alex. We appreciate your business.

Service Provided:
Garage Door Repair
Review:

I'm not sure if I got the best deal? But Jason was able to fix my problem the very next day. He was prompt, polite and accurate!
Kim Sorensen
A Response from: Kristi Hartmon

Kim - thank you for your feedback - we appreciate your review. We are proud to provide the best possible service with the highest quality parts and professionally trained technicians. Remember your service and parts are backed by our limited lifetime warranty, so make sure to reach out if you need anything. We appreciate your business.

Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

Devon was a true professional that represents your company very well! All expectations were exceeded......GREAT JOB!!!!
Melissa Koehnen
A Response from: Kristi Hartmon

That is fantastic to hear. Thank you for trusting Precision Door and Devon with your garage door needs. We appreciate your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I always go to TrustVets.com for my home maintenance needs. It's the least I can do for those who have served. I was very pleased with the service. Alex was very friendly and explained everything to me that he would be doing to repair the garage door opener and the rollers on the door itself. He let me know the cost of everything before he began his work. He provided me with information on how to keep up the maintenance on the rollers too. Thank you for a job well done! The business cards that I brought to work have disappeared, so that should be a good sign!!
Candice Wielinski
A Response from: Kristi Hartmon

So happy to hear you use TrustVets.com for your home maintenance needs. We are thrilled you were pleased with Alex and he was able to communicate, provide options and repair your garage door opener and add rollers to your door to help it run smooth and quiet. We appreciate your business and your recommendation (glad to hear the business cards disappeared that you brought to work :).

Service Provided:
Garage Door Opener Repair
Product:
Rollers
Review:

Rudy Vallejo was was very proficient and courteous he explained to my wife what was wrong and fixed it in little time. 5 stars
JOHN VELIN
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

Best service ever!! I received an email appointment confirmation when I booked the service. I recieved a call from the tech that they were on their way & an email with a photo of the tech. They arrived on time. Gave me a thorough estimate & explanation of the problem. The repair was finished in less than 1 hour. Compkete walk rhroufh when completed explaining everything they fixed or repaired. Best service company. I would recommend them to everyone, including my mother!!!!
Darren Carter
A Response from: Kristi Hartmon

Darren, this is great to hear! Thank you for taking the time to review your service. We take pride in providing the best possible customer service and professional service on garage doors and operators. Thank you for trusting Precision Door, even with your mother; that says a lot and we appreciate it.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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