(877)820-5135

Read what people are saying
about Precision Garage Door in:

Roseville / Maplewood Area, MN

Precision Garage Door of St. Paul
has received 263 reviews, averaging 4.93 Stars:
1 2 3 4 5
Review:

Needed to have door seals and seal channels replaced on two 25-year old garage doors. Arranged for the work using the on-line chat. That was easy and worked well. The work was scheduled for the following day. I really appreciated the timing windows being 2 hours rather than the more common 4 hour slots. We received an email confirming schedule, one with the technician’s name (Colton) & his picture, and then a call shortly before he arrived. That all worked very well. Good system. Colton recommended door replacement, which I found a bit surprising, but considering their age maybe it probably should not have been. After discussion of door replacement cost & wait time and having a closer look at the condition of the doors, we went ahead with the repair as planned. Work was done in a timely manner and the end result met expectations. Will very likely have Precision replace the garage doors in the future.

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A Response from: Kristi Hartmon

Thank you so much for letting us know of your customer experience on your recent garage door repair visit. We value your business and being able to hear your perspective. We are happy to hear that you were satisfied with the repair service you received and we welcome the opportunity to upgrade those doors when the time is right for you. Let us know if you have any questions in the meantime!

Colton - Technician Service Provided:
Garage Door Repair

Service Team: Colton - Technician
Review:

Good , knowledgeable service. We have a door than 20 years old. Precision has been very helpful in diagnosing problems and keeping it going.

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Colton - Technician Service Provided:
Garage Door Repair

Service Team: Colton - Technician
Review:

Very quick response and provision of service. And Chad was OUTSTANDING! He was thorough and explained everything both before and after he provided the service.

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A Response from: Kristi Hartmon

Thank you for your business and for taking time to share your experience with us. Your feedback is important to us and helps us to continue to provide the service our customers value and deserve.

Chad - Technician Service Provided:
Garage Door Opener Repair

Product:
Cables

Service Team: Chad - Technician
Review:

The tech called to let me know he running ahead of schedule and what time he would arrive. I also received an email regarding my appointment and his approximate arrival time. He not only repaired the part of the garage door that was needed but took the time to educate me on what happened and how to fix it in the future if I chose to. Professional, personable, and competent.

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A Response from: Kristi Hartmon

It is great to hear all of the aspects of your service appointment that went well. Thank you for sharing your experience with us so that we can continue to perform stellar service to all of our customers and exceed their expectations as well.

Chad - Technician Service Provided:
Garage Door Repair

Service Team: Chad - Technician
Review:

The technician was very prompt and helpful, besides being so friendly. He went over and beyond his professionalism. I will remember Precision when I need help again with my garage door and be sure to referred Precision to my family and friends. Thank you. Ray Garcia. (@@Rebecca Gurrola)

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A Response from: Kristi Hartmon

Thank you so much for your kind words and for the trust you put in our business and products by the mention of repeat business and referring your trusted network of influence. We are honored to hold that position and will be here when you need us!

Mike - Technician Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Service Team: Mike - Technician
Review:

Great service

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A Response from: Kristi Hartmon

Happy to hear that you are pleased with your recent garage door repair visit! Let us know if you have any additional needs or questions in the future -- we are here when you need us!

Jonathan - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Jonathan - Technician
Review:

Jonathan Zwart was probably the best service provider I have ever seen with household repair. He explained everything perfectly and didn't try to sell me stuff that was unnecessary. He even slapped on my keyless entry in about 30 seconds. Great employee. Needs a raise!

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A Response from: Kristi Hartmon

We appreciate you letting us know that you had a great experience with your service and your Service Technician in dealing with your garage door repair issues. We are always thrilled to hear that we are doing a great job for our valued customers.

Jonathan - Technician Service Provided:
Garage Door Opener Install

Product:
Opener

Service Team: Jonathan - Technician
Review:

Jonathan is the best technician EVER to visit our house. He is professional, personable, listens well, and timely. We appreciate his thoughtful recommendation and absolutely love our new garage door opener. We highly recommend Precision!

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A Response from: Kristi Hartmon

Thank you for sharing that you recently received excellent and personable garage door service. Your excitement and detail are heart warming. We hope you will allow us to help again should you need us in the future.

Jonathan - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: Jonathan - Technician
Review:

Very happy with installation of 2 new doors & openers. Joshua & Donovan were very professional and knowledgeable. Thank You!

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A Response from: Kristi Hartmon

Thank you for letting us know that you are happy with your new garage doors, openers, and the installation crew! We thank you for your trust in our products and our team, we appreciate you.

Josh - Installer Service Provided:
Garage Door Opener Install

Product:
Garage Doors

New Door Sales and Installation Team: Josh - Installer
Review:

My husband has always fixed our garage door the springs have come off 3 times the last 10 years and it happened again this am thank god it didn’t do damage to our truck. We decided to call precision door this time and Alex was wonderful and saved my husband a lot of time if we had attempted to fix it again ourselves. Thanks so much ????????

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A Response from: Kristi Hartmon

You're welcome! We are glad to help and happy to save you time and make sure your garage door is safe to operate once again! We are here for you should you have any other issues with your door or opener in the future.

Alex - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Alex - Technician
Review:

Great work, helpful technicians. Josh and Zach arrived on time, did what was contracted quickly and efficiently, and went the extra mile in testing and oiling the other garage door.

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A Response from: Kristi Hartmon

We are very happy to hear that you are pleased with your new garage door and the quality installation you received from our team. Thank you for your business and your feedback, we certainly appreciate you.

Josh - Installer Service Provided:
Garage Door Repair

Product:
Garage Doors

New Door Sales and Installation Team: Josh - Installer
Review:

Called at 1 pm, tech was at my door 4pm. Fast courteous service, very knowledgeable tech who was great. What a way to represent your business, give him a raise????

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A Response from: Kristi Hartmon

Thanks for your feedback! We appreciate you and the kind words and support you have for Colton! We will be sure to share your praises to the team as all points of service are highlighted here. We value your business and your comments shared.

Colton - Technician Service Provided:
Garage Door Opener Repair

Product:
Opener

Service Team: Colton - Technician
Review:

Terrance was great.

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A Response from: Kristi Hartmon

Thank you for letting us know! Should you need additional services in the future, we are glad to help!

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Great fast service!

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Jason - Technician Service Provided:
Garage Door Repair

Service Team: Jason - Technician
Review:

Precision came out within an hour of my calling and fixed the garage door right away. The repairman even gave me some hints so I can fix simple things myself. Thanks!

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A Response from: Kristi Hartmon

We are happy to be of service and are pleased to hear you were satisfied with our timely arrival and professional service. Please let us know if you need any further assistance in the future.

Service Provided:
Garage Door Repair

Review:

Fast. Professional. Quality workmanship. Quality product. Will recommend to everyone.

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A Response from: Kristi Hartmon

We are happy to hear you value what we aim to provide to all of our home owners: great products installed with professionalism and customer-focused service. We appreciate your business and your feedback and we'll be happy to help should you need us again.

Donny-    Installer Service Provided:
Install Garage Doors

Product:
Garage Doors

New Door Sales and Installation Team: Donny- Installer
Review:

From my first phone call to the completion of repair it took less than three hours. I am very impressed with the courtesy and respect given to me. Mike the technician was friendly, courteous, knowledgeable and informative. I will definitely use Precision again if it is warranted.

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A Response from: Kristi Hartmon

We are happy to hear that your garage door repair was taken care of in a timely manner and with professionalism. That is what we aim to do and will be here should you need us again in the future.

Mike - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Mike - Technician
Review:

Very happy with the service at precision door. They responded very quickly gave me same-day service very nice new garage door opener the two people who helped were great answered all my questions. Would definitely recommend their services to anyone.

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A Response from: Kristi Hartmon

We appreciate hearing from you and we appreciate you letting us know that you are happy with your repair service and with the new opener you purchased. It is great to hear that your service was timely and your issues were taken care of professionally and met your expectations. We look forward to helping you should any need arise in the future.

Alex - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: Alex - Technician
Review:

Jonathan was outstanding! Very informative and professional. Great service.

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A Response from: Kristi Hartmon

Thank you for your business and your feedback. We strive to offer the best service and always appreciate hearing from our customers. Thank you for taking the time to help us serve better.

Jonathan - Technician Service Provided:
Garage Door Repair

Service Team: Jonathan - Technician
Review:

I choose your company because someone told me that you guys were reputable. From the inception of the call through the end of the service appointment, everything went perfectly. The original contact that I had on the phone with the agent was done very professionally. She was patient she listened to my concerns, she was very calm and she booked up an appointment for me as early as she could. I received a call from Jonathan the next day when he was on his way. He was on time he was very cordial, he was extremely knowledgeable, he showed me that I could trust him. The work he performed was satisfactory to me and it was done in a timely manner. After completion he explained to me how to operate the openers, the wall-mounted opener, and went through all the different system with me. I was impressed. I ask him to leave his business card because next time I have a problem, I want him to come and take care of it for me. Having employees like Jonathan will make your company more and more prosperous. I want to thank you for sending him over. BTW : he replaced the motor and drive chain, he tuned up all the springs, he added an outside keypad, and installed the safety lights on the door frames.

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A Response from: Kristi Hartmon

We wanted to thank you for your recent rating and review. Everyone here was delighted with your detailed feedback on our process and customer service and were so glad to hear of your positive experience. We love making our customers happy. We hope you will allow us to do that again for you in the future.

Jonathan - Technician Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Service Team: Jonathan - Technician
Review:

Liked your advertising, looked like a great company to work with!!

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A Response from: Kristi Hartmon

Thank you for letting us know how you found us and we are pleased you chose to work with us on your project! We know you will enjoy your new door and we are here for us should you need our services again in the future.

Josh - Installer Service Provided:
Install Garage Doors

Product:
Garage Doors

New Door Sales and Installation Team: Josh - Installer
Review:

Colton was awesome!! Diagnosed the issue right away and had us back up and running with an upgraded lift within an hour. Went the extra mile and great customer service.

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A Response from: Kristi Hartmon

We are glad to hear your new garage door opener and your service with Precision was great. Thank you for taking time to let us know, as it helps us know what we're doing well and to know customer expectations. We truly value your business and your comments. We are here for you should you find yourself needing our services again in the future.

Colton - Technician Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Team: Colton - Technician
Review:

Garage door spring broke on one of the coldest nights of the year. I called Precision Garage Door at 7:15 the next morning, the technician was here less than an our later and he did the repair immediately. Wonderful service, would highly recommend.

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A Response from: Kristi Hartmon

We are sorry you had this experience on such a frigid morning, but are glad you got the spring replacement you needed on such short notice! Thank you for taking the time to share this experience with others and it really helps our business so we can similarly help others.

Colton - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Colton - Technician
Review:

Great work, response time and attention to detail. Our technician MIke was fantastic. A complete professional and did a great job reviewing our issue, diagnosing and repairing. Thanks Precision!

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Mike - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Mike - Technician
Review:

Jonathan Z. was terrific. He arrived on time, gave an estimate of dollars and time. He completed what he said within his time prediction, stayed at estimated cost. The door works as if brand new. It was a factor that Precision is listed on BBB.

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A Response from: Kristi Hartmon

It means so much to me and everyone at our company that you took the time to write a positive review. It is good to hear that you appreciated our timely service, customer communication and professional results. I truly appreciate the feedback and you letting others know of your great experience with us.

Jonathan - Technician Service Provided:
Garage Door Repair

Service Team: Jonathan - Technician
Review:

Mike G. did a great job repairing our garage door. He took the time to evaluate the situation and then outlined the root cause of the issue and the repair solution. He was able to answer our questions on some preventative maintenance to keep our door in good working condition during our harsh MN winters. We appreciate his input and professional approach to our repair.

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A Response from: Kristi Hartmon

Thank you for outlining what we do: safely inspect customers' door and opener systems in order to accurately diagnose and repair the issues to avoid future problems. I am happy to hear that you were satisfied with the thorough inspection and repair of your garage door and thank you for your trust in our professional expertise in completing the repairs necessary. We value your business and your feedback.

Mike - Technician Service Provided:
Garage Door Repair

Product:
Cables

Service Team: Mike - Technician
Review:

Jonathan was very prompt and thorough. Went above and beyond. Thanks so much.

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A Response from: Kristi Hartmon

We are happy to hear that you were satisfied with your recent garage door repair visit. We appreciate your business and your feedback - thank you!

Jonathan - Technician Service Provided:
Garage Door Repair

Service Team: Jonathan - Technician
Review:

Colton out tech was very professional and did a great job replacing our garage spring on a very frigid morning.

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A Response from: Kristi Hartmon

Thank you for reaching out and letting us know that you are happy with your garage door repair service. Our team works hard to serve our customers despite harsh temperatures and we appreciate you realizing that goes above and beyond in the service industry. We appreciate you.

Colton - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Colton - Technician
Review:

Great Service and the repair man explained everything what caused the problem and everything that he did to fix it. I would highly recommend them to everyone!

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A Response from: Kristi Hartmon

We are happy to hear you were satisfied with your customer service and your garage door repair. Thank you for your feedback and your business. We appreciate you.

Jonathan - Technician Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Service Team: Jonathan - Technician
Review:

Garage door works now. Didn’t appreciate the attempted hard sell for unnecessary “ repairs”. Not a good business practice.

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A Response from: Kristi Hartmon

Thank you for your business and your feedback. I am sorry you are less than 100% satisfied with your service, and will pass this on to our Field Service Manager. It is not our practice to sell any unnecessary items, but we do believe in fixing it right the first time. This means we inspect every door and opener and note the condition of all parts and offer solutions to take care of anything we see as an issue. The customer always makes the decision for the solution that works for them before we start any work. If you have any other concerns or wish to discuss this further, please call our office and we will be happy to go over your concerns in-person.

Mike - Technician Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Service Team: Mike - Technician
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St. Paul Area

(651) 355-1712

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Office: (651) 355-1714
53 Woodlynn Ave
Suite C

St. Paul, MN 55117
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14607 Felton Ct
Suite 118

Apple Valley, MN 55124
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595 Schommer Dr
Suite B

Hudson, WI 54016