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Read what people are saying
about Precision Garage Door in:

Roseville / Maplewood Area, MN

Precision Garage Door of St. Paul
has received 238 reviews, averaging 4.92 Stars:
1 2 3 4 5
Review:

Mike G. did a great job repairing our garage door. He took the time to evaluate the situation and then outlined the root cause of the issue and the repair solution. He was able to answer our questions on some preventative maintenance to keep our door in good working condition during our harsh MN winters. We appreciate his input and professional approach to our repair.

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A Response from: Kristi Hartmon

Thank you for outlining what we do: safely inspect customers' door and opener systems in order to accurately diagnose and repair the issues to avoid future problems. I am happy to hear that you were satisfied with the thorough inspection and repair of your garage door and thank you for your trust in our professional expertise in completing the repairs necessary. We value your business and your feedback.

Mike - Technician Service Provided:

Garage Door Repair


Product:

Cables


Service Team: Mike - Technician
Review:

Jonathan was very prompt and thorough. Went above and beyond. Thanks so much.

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A Response from: Kristi Hartmon

We are happy to hear that you were satisfied with your recent garage door repair visit. We appreciate your business and your feedback - thank you!

Jonathan - Technician Service Provided:

Garage Door Repair


Service Team: Jonathan - Technician
Review:

Colton out tech was very professional and did a great job replacing our garage spring on a very frigid morning.

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A Response from: Kristi Hartmon

Thank you for reaching out and letting us know that you are happy with your garage door repair service. Our team works hard to serve our customers despite harsh temperatures and we appreciate you realizing that goes above and beyond in the service industry. We appreciate you.

Colton - Technician Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Team: Colton - Technician
Review:

Great Service and the repair man explained everything what caused the problem and everything that he did to fix it. I would highly recommend them to everyone!

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A Response from: Kristi Hartmon

We are happy to hear you were satisfied with your customer service and your garage door repair. Thank you for your feedback and your business. We appreciate you.

Jonathan - Technician Service Provided:

Garage Door Opener Repair


Product:

Garage Door Opener


Service Team: Jonathan - Technician
Review:

Garage door works now. Didn’t appreciate the attempted hard sell for unnecessary “ repairs”. Not a good business practice.

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A Response from: Kristi Hartmon

Thank you for your business and your feedback. I am sorry you are less than 100% satisfied with your service, and will pass this on to our Field Service Manager. It is not our practice to sell any unnecessary items, but we do believe in fixing it right the first time. This means we inspect every door and opener and note the condition of all parts and offer solutions to take care of anything we see as an issue. The customer always makes the decision for the solution that works for them before we start any work. If you have any other concerns or wish to discuss this further, please call our office and we will be happy to go over your concerns in-person.

Mike - Technician Service Provided:

Garage Door Repair


Product:

Garage Door Opener


Service Team: Mike - Technician
Review:

Jonathan was extremely knowledgeable and quite good at communicating that knowledge.

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A Response from: Kristi Hartmon

Thank you for your business and your feedback of our Technician. We appreciate hearing of how the service experience is out in the field and are happy you were pleased with yours.

Jonathan - Technician Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Team: Jonathan - Technician
Review:

I gave this review a four star, the fault of this entire experience was paying 50% more of the retailed price for a new garage remote. Other than that my issue did not need any repair just a new remote. Overall, I am pleased with their service however would advise with a word of cation to do some research on pricing.

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A Response from: Kristi Hartmon

Thank you for your feedback. I understand it seems that our pricing for parts is higher than can be found in stores, but please know that our prices include a professionally trained technician coming to your home with a fully stocked truck, a safety inspection of your door and opener and the installation and programming of the precise part you need. We are happy that the service you received was satisfactory otherwise and will be here for you should you need us in the future. We appreciate you.

Jonathan - Technician Service Provided:

Garage Door Opener Repair


Product:

Remotes / Keypad


Service Team: Jonathan - Technician
Review:

Mike On time works hard and explained everything

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A Response from: Kristi Hartmon

Thank you for expressing your appreciation for all we do. Happy to hear that your garage door repair visit was a 5-star experience. We appreciate your business and your feedback.

Mike - Technician Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Team: Mike - Technician
Review:

Excellent service! My request for a technitian to service my door was answered promptly. I appreciated receiving an email with the technitian's picture telling me that he was on his way. Jason arrived as scheduled and determined the issue very quickly. He was courteous and helpful when explaining my options. My new motor was installed within the hour. I will definitely call Precision Door if I have any other issues.

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A Response from: Erica Amundson

Thank you for letting us know that all of the stages in your garage door service went well. It is great to hear that our phone, email and personal contacts are positive and effective and am sure you will be happy with you new garage door opener. We will be happy to service any future garage door needs should they arise for you in the future.

Jason - Technician Service Provided:

Garage Door Opener Repair


Product:

Belt Drive Garage Door Opener


Service Team: Jason - Technician
Review:

Fast, friendly and reasonable

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A Response from: Erica Amundson

Thank you for letting us know of your 5-star experience with our company. We appreciate your feedback and your business.

Mike - Technician Service Provided:

Garage Door Repair


Product:

Cables


Service Team: Mike - Technician
Review:

We had a new garage door installed. Technicians Erik and Josh were great! They were on time, very knowledgeable, professional, and courteous. They checked in with us on how we wanted the hardware to look, and gave helpful advice. They followed up quickly when we had questions as well. Awesome service!

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A Response from: Erica Amundson

Thank you for your business and for your feedback on our staff and your new door. I am happy to hear that you are happy with the finished product and the service we were able to provide.

Erik - Install Manager Service Provided:

Install Garage Doors


Product:

Garage Doors


New Door Sales and Installation Team: Erik - Install Manager
Review:

Jon Z was out service Technician we called to have a garage door opener fixed. Jon took time to diagnose the problem and informed us that unfortunately it is not repairable. He informed us that he has new openers in his truck and could have it installed in no time. Jon is very good at what he does. Thank you Jon we appreciate your professional service.

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A Response from: Erica Amundson

Great to hear that you are happy with your new garage door opener and the service provided by your technician, Jonathan. We thank you for your business and your willingness to let us know that you are satisfied with your repair visit with Precision Garage Door. It really means a lot to us and our team; thanks again.

Jonathan - Technician Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Team: Jonathan - Technician
Review:

My whole experience with precision garage door was awesome from the moment I called to the minute the technician was finished. Jason S. Was very professional and respectful. He knew what he was talking about after the inspection of my broken garage door spring and very efficient in the repair. I would definitely call them again.

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A Response from: Erica Amundson

Thank you for trusting us with your business and for sharing your satisfaction in your service experience with Precision Garage Door Glad to hear that the whole team was helpful and efficient in solving your garage door issue. We are here should you need us again in the future.

Jason - Technician Service Provided:

Broken Garage Door Spring Repair


Service Team: Jason - Technician
Review:

Extremely happy with our service with Precision! The text to show photo of the person coming and time is excellent and precise! Josh, our tech guy was awesome. VERY accommodating, helpful and efficient! Give him a raise!!

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A Response from: Erica Amundson

Glad to hear of your great experience with Precision! Thank you for sharing and for your business, we will be sure to share with our team. We appreciate you, as well!

Service Provided:

Garage Door Repair


Review:

Worker was very thorough and found the problem in record time. Was very courteous and repaired the garage door professionally. Price was reasonable. I was very impressed with him. I would call Precision Door again anytime I need this type of service.

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A Response from: Erica Amundson

Thank you for your feedback. I am happy that you were satisfied with the technician's work as well as his professionalism and manner. We appreciate you and are here when you need us.

Jason - Technician Service Provided:

Garage Door Repair


Service Team: Jason - Technician
Review:

Called at 7PM on a Wednesday night and garage door torsion spring was fixed by 8:20 AM Thursday morning..great service. Would highly recommend

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A Response from: Erica Amundson

I am glad to hear that your garage door spring was repaired quickly and efficiently. We strive to get you back on track after you find yourself with garage door problems and appreciate the opportunity to help. Thank you for your business and your positive feedback.

Jonathan - Technician Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Team: Jonathan - Technician
Review:

Today was the second time I requested service from Precision. Both engagements were timely, professional, and successful. Highly recommend this company. Mike, the service technician, was thorough in his explanation of work to be performed. Good job!’

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A Response from: Erica Amundson

Thank you for letting us know of your experience with our Company. We are glad to hear that Mike was able to resolve your garage door needs and that you are satisfied with our service.

Mike - Technician Service Provided:

Garage Door Repair


Service Team: Mike - Technician
Review:

TY. Jonathan was very professional and knowledgeable in handling our garage opening/closing concern. Appreciate it.

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A Response from: Erica Amundson

I am glad to hear that your concerns with your garage door opener were addressed with professionalism and expertise. Thank you for letting us know of your experience.

Jonathan - Technician Service Provided:

Garage Door Repair


Product:

Opener


Service Team: Jonathan - Technician
Review:

Josh was prompt, knowledgeable and pleasant. Job done right. Would hire again

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A Response from: Erica Amundson

Thank you for your business and for your feedback on the repair visit. Glad to hear you are satisfied with the work done on your door.

Service Provided:

Garage Door Repair


Review:

Great service with valuable information about garage door care given. Technician professional & personable. Recommend highly.

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Jonathan - Technician Service Provided:

Garage Door Opener Repair


Service Team: Jonathan - Technician
Review:

Awesome! I was impressed with the service I received from Precision. The safety measures they have in place put me at ease. The technician was very professional and explained everything from start to finish. My job was completed in the timeframe I was given and I’m happy with the results. I definitely recommend Precision for your garage door needs!

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Service Provided:

Garage Door Repair


Product:

Rollers


Review:

Overall, this was a very positive experience. My old garage door opener decided to stop functioning on a Saturday night...just would not lift the door. I called several places, and did not hire any of them, due to big trip charges, huge hourly labor rates, and disinterested customer service people. When I hit your company, your answering service was obviously connected to you. Operator Kim could describe how your company functioned, its philosophy, how fees worked, etc. She was also warm, caring, and supportive. She assigned my case to Technician Alex. Alex arrived on time this morning (actually 10 minutes early), and was very personable, kind, and patient. I agreed to replace the opener, rather than repair the old one, but felt he gave me the time to make that decision on my own. There was no pressure at all. He was knowledgeable, and was able to answer all of my questions about the new equipment and about the invoice. He was also efficient, and installed the new opener and the additional equipment in record time. And, it's all working very nicely right now. Initially, I was attracted to your ad that indicated you worked on weekends for no additional fees. I was calling late on Saturday, so all of your Sunday slots were filled. I decided Monday AM was good enough, since everything else seemed so "right." Would not hesitate to call you again, and plan to recommend you to others.

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Alex - Technician Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Team: Alex - Technician
Review:

I was in desperate need of a new garage door but wasn't ready to buy. I was going to just have them do a temporary fix to get me by for a couple months. When the Service Tech (Ryan) came to my house he was very friendly and professional. He was honest and very up front about his thoughts. He wanted to make sure that I received quality work, part of that was him telling me that my 30 year old garage door was beyond repair and that he could not in good ethics feel good about even trying to repair it when it was in need of replacing. He spoke to his boss to see what he could do to make sure I was taken care of the right way. I have an odd size door and because that they do not stock my door in their normal stock. He really spent the time to make sure that I was taken care of and felt good about the service and products I am receiving. I would defiantly recommend this company to others and especially my service tech Ryan. Thank you Ryan for taking good care of my garage door needs.

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Service Provided:

Garage Door Repair


Product:

Garage Doors


Review:

DONNY DID AN AWESOME JOB. MY NEW GARAGE DOOR LOOKS REALLY GOOD HE WAS VERY GOOD AT HIS JOB AND VERY NICE. CAME TO MY HOUSE ON TIME THANKS AGAIN DONNY.

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Service Provided:

Install Garage Doors


Product:

Garage Doors


Review:

We called on a Sunday night and Jonathan was here promptly at 8am Monday morning. Great service, prompt, professional and honest pricing. Thank you!

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Jonathan - Technician Service Provided:

Garage Door Repair


Product:

Springs


Service Team: Jonathan - Technician
Review:

Yes, they were all of the above. The response was quick and my wish to have service first thing in the morning was granted. My problem was solved. I am pleased with the service. Thank you! Elena

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Jason - Technician Service Provided:

Garage Door Opener Repair


Product:

Garage Door Opener


Service Team: Jason - Technician
Review:

I am an extremely pleased first time customer. Customer service was very friendly and was able to get a tech out with in an hour or so. The tech was very friendly and explained what needed to be fixed gave me a quote on the spot. It took him less than an hour to complete the work he made sure I didn’t have any questions before he left. Thanks Alex and Precious Garage Door. You have a returning customer! I would highly recommend.

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Alex - Technician Service Provided:

Garage Door Repair


Product:

Cables


Service Team: Alex - Technician
Review:

Super responsive. I called at 8:30 am and they were onsite at 2 pm - exactly when they said. Devon (the tech who worked on our issue) was professional, clear and had the doors fixed in a few hours. Will definitely use Precision Garage Door for any issue that we have in the future.

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Service Provided:

Garage Door Repair


Product:

Belt Drive Garage Door Opener


Review:

From first call to them, to completion of the service needed. Professional, responsive, timely, and competitively priced. My technician Brett was personably, polite, engaging, and thorough. Explaining what needed to be done and why. A pleasure to have at my home!

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Bret - Service Manager Service Provided:

Garage Door Repair


Service Team: Bret - Service Manager
Review:

Several friends recently used your company so I decided to give you a try and I was not disappointed! Service was quick, Josh was on time and finished the work in no time. He explained everything after he was finished which was great. The price was great also! I will definitely recommend your company and use you again when needed.

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Service Provided:

Garage Door Repair


Next Page
St. Paul Area

(651) 355-1712

(651) 355-1712
Roseville / Maplewood Area

(651) 254-7395

(651) 254-7395
Woodbury / Oakdale Area

(651) 605-0426

(651) 605-0426
Western Wisconsin Area

(715) 629-1310

(715) 629-1310
Eagan / Apple Valley Area

(651) 213-9122

(651) 213-9122
Minneapolis Area

(612) 326-3844

(612) 326-3844
Eden Prairie / Minnetonka Area

(952) 252-6189

(952) 252-6189
Maple Grove / Plymouth Area

(763) 354-7246

(763) 354-7246
Coon Rapids / Blaine Area

(763) 317-1427

(763) 317-1427
Precision Garage Door Twin Cities
Office: (651) 355-1714
53 Woodlynn Ave
Suite C

St. Paul, MN 55117
Precision Garage Door Twin Cities
Office: (952) 800-3338
14607 Felton Ct
Suite 118

Apple Valley, MN 55124