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Read what people are saying
about Precision Garage Door in:

Roseville / Maplewood Area, MN

Precision Garage Door of St. Paul
has received 60 reviews, averaging 4.95 Stars:
Review:

I could not be more pleased with the service I received from Devon, which went well above expectations. He was professional, customer focused, and highly competent. Most importantly he provided service with integrity and transparency. He provided services he easily could have charged for without me be any wiser. If you’re someone who does not know a lot about home repairs and you’re worried you will be taken advantage of, this is a company you can trust. It’s clear that Devon’s management has given him the ability to make front line decisions that work best for the customer. I highly recommend Devon and PDS.
Michelle Carpentier
A Response from: Kristi Hartmon

Michelle, Thank you for your kind words; I will make sure to pass onto Devon. We are so pleased you had such a great experience with Devon and Precision Door Service. We strive for this type of service every time. Thank you for your business and trusting Precision Door Service with your garage door needs.

Service Provided:
Garage Door Repair
Review:

Rudy did a great job repairing my garage door. He was very polite, efficient, and thoroughly explained what repairs were needed.
Elizabeth Boes
Service Provided:
Garage Door Repair
Product:
Springs
Review:

The technician was there when said he would be, and took care of the problem fast.
Bart Lieberherr
Service Provided:
Garage Door Repair
Review:

We bought the new garage door opener motor w wifi, and had the rollers replaced. SO quiet, you can hardly hear it open and close. Rudy called to tell me when to expect him; gave me options; did a great installation; explained everything thoroughly; very likable guy. I'm feeling great about it.
Paul & Karen Hanson
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Jason Schuster was here on a VERY cold day and repaired / replaced the overhead spring on my garage door. He also did some other maintenance on the door. I was very satisfied with the work done. Thank you.
Harvey Moen
A Response from: Kristi Hartmon

Harvey, We are pleased to hear you were satisfied with Jason's garage door spring repair. Thank you for reviewing your service with Precision Door, we appreciate your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Setting up the appointment was easy and timely and I appreciated the friendly customer service. The Technician (Devon Nelson) showed up on time and immediately started to diagnose the problem. Devon was very friendly, engaging, well organized and efficient. He quickly diagnosed the problem and immediately removed the faulty garage door opener and replaced it with a similar belt drive garage door opener, as well as all of the remotes and the hard wired opener inside the garage. When the job was completed, Devon cleaned everything up and hauled away all of the discarded materials. He completed the project in about two hours. I am very pleased with Precision Door Service (They repaired another garage door previously) and would highly recommend them for a professional and reasonably priced garage door related repair or installation!
Gerry & Sandra Jackson
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Our experience with them was very good. Contacted them after hours and they returned the call within the hour. Devon show up for the estimate on time and answer all of our questions. The install crew of Chris and Eric were very good also. They were very professional on the install. They also did a great job cleaning up after the job and hauling away the old damaged door. Lastly, I was not originally aware of a discount coupon for the door when I paid. I called Kristi after the fact and she credited my account immediately. No problem! Overall our experience was very good!
C. Swanson
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Old opener was failing. New opener was installed same day. They even helped me with wifi setup. Technician explained everything during install. Great, professional service.
Nancy Hinkley
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

On the Sunday before Christmas weekend, late morning, Precision was able to send a tech out to replace the broken spring on our garage door (discovered the hard way when the door wouldn't raise for us to get the car out). Their tech, Alex Stack, was extremely prompt and cheery (in clear contract to the stress I was feeling, worrying how I was going to get the car out of the garage to get to work and run errands). When we called the company, they gave an estimate for when they would arrive, but Alex also communicated a closer estimate by calling us about 15 mins to his arrival, so we were able to clean the house and carry on with our baby rather than wait by the door. He arrived within an hour or so of our call to the company, and he fixed the spring within an hour or so of arriving. The door works great now, just like new. He was clear about the cost, it was affordable and reasonable, and Alex's service was exceptional. I would call this company again for any garage door service I need. I recommend them hands down.
Monica Farah
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Technician was very friendly and helpful. Would have given 5 stars if they didn't charge me 200 bucks for a sprocket replacement kit that you can get on Amazon for 20 bucks. Next time I'll go a few days without a garage door opener and fix it myself. Wish I would have priced the kit before they fixed it. Won't be calling these guys again! What a ripoff!
Eric McGraw
A Response from: Erica Amundson

Thank you for letting us know about your experience. I am happy to hear that we were able to get your issue resolved in a friendly and timely manner. We are a home service company striving to offer same-day service. We are professionals, with all of the right tools, stocking quality parts on our trucks in order to fix it right the first time for our customers. Our pricing is competitive in the industry and includes the 25-point inspection that was done on your door and opener which ensures a complete solution. We will be here to honor our warranties and are happy to save homeowners valuable time so they spend as little time as possible inconvenienced by garage door issues.

Service Provided:
Garage Door Opener Repair
Product:
Opener
Review:

Alex was excellent. The service was quick and everything explained well, and what to be on the watch for any future issues. I would definitely call Precision Door again.
Bill Leonard
A Response from: Kristi Hartmon

This is great to hear. We are please you had a positive experience with Precision Door Service and Alex. We appreciate your business.

Service Provided:
Garage Door Repair
Review:

I'm not sure if I got the best deal? But Jason was able to fix my problem the very next day. He was prompt, polite and accurate!
Kim Sorensen
A Response from: Kristi Hartmon

Kim - thank you for your feedback - we appreciate your review. We are proud to provide the best possible service with the highest quality parts and professionally trained technicians. Remember your service and parts are backed by our limited lifetime warranty, so make sure to reach out if you need anything. We appreciate your business.

Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

Devon was a true professional that represents your company very well! All expectations were exceeded......GREAT JOB!!!!
Melissa Koehnen
A Response from: Kristi Hartmon

That is fantastic to hear. Thank you for trusting Precision Door and Devon with your garage door needs. We appreciate your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I always go to TrustVets.com for my home maintenance needs. It's the least I can do for those who have served. I was very pleased with the service. Alex was very friendly and explained everything to me that he would be doing to repair the garage door opener and the rollers on the door itself. He let me know the cost of everything before he began his work. He provided me with information on how to keep up the maintenance on the rollers too. Thank you for a job well done! The business cards that I brought to work have disappeared, so that should be a good sign!!
Candice Wielinski
A Response from: Kristi Hartmon

So happy to hear you use TrustVets.com for your home maintenance needs. We are thrilled you were pleased with Alex and he was able to communicate, provide options and repair your garage door opener and add rollers to your door to help it run smooth and quiet. We appreciate your business and your recommendation (glad to hear the business cards disappeared that you brought to work :).

Service Provided:
Garage Door Opener Repair
Product:
Rollers
Review:

Rudy Vallejo was was very proficient and courteous he explained to my wife what was wrong and fixed it in little time. 5 stars
JOHN VELIN
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

Best service ever!! I received an email appointment confirmation when I booked the service. I recieved a call from the tech that they were on their way & an email with a photo of the tech. They arrived on time. Gave me a thorough estimate & explanation of the problem. The repair was finished in less than 1 hour. Compkete walk rhroufh when completed explaining everything they fixed or repaired. Best service company. I would recommend them to everyone, including my mother!!!!
Darren Carter
A Response from: Kristi Hartmon

Darren, this is great to hear! Thank you for taking the time to review your service. We take pride in providing the best possible customer service and professional service on garage doors and operators. Thank you for trusting Precision Door, even with your mother; that says a lot and we appreciate it.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

excellant service would use this co again when or if needed. rudy Vallejos very good man.
Terrence Garrity
A Response from: Kristi Hartmon

Thank you for reviewing your service with Rudy and Precision Door Service. We appreciate your business.

Service Provided:
Garage Door Repair
Review:

Late this afternoon, my garage door refused to close after a number of attempts. I finally called Precision Door Service for help, worried that it may be too late for anyone to come to my home and I did not want the garage door to remain open overnight. Happily the service technicians were able to arrive shortly after my call and quickly solved the problem. The technicians were professional, polite and pleasant. Thank you!
Lois Langholz
A Response from: Kristi Hartmon

Lois - That is wonderful to hear. We are happy we were able to come out so soon and get your garage door running smooth while providing professional and pleasant customer service. Thank you for your business - we appreciate it!

Service Provided:
Garage Door Repair
Review:

I had a broken spring and needed it repaired quickly. They came within two hours, repaired the spring and did an inspection and tune up in less than two hours. Very professionally done. thank you.
Bill Allard
A Response from: Kristi Hartmon

Bill - Thank you for reviewing your service today. We are glad Tom could be there quickly to get your spring fixed. We value you business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Rudy was great. Explained the problems and solutions, then did the work quickly and expertly. Cleaned up perfectly as well!
Richard Palahniuk
Service Provided:
Garage Door Repair
Review:

Prompt efficient curtious. Responded for emergency service after 8 pm on a Saturday evening
Barb Christensen
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great job, very professional. Pricing was fair and no surprises
Troy Meyer
A Response from: Kristi Hartmon

Troy, this is great to hear. We are thrilled you had a great experience with Precision Door Service. We appreciate your business.

Service Provided:
Garage Door Repair
Review:

Quick and reliable service.
Daniel Thao
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Loved that the appointment reminder text came with a photo of the technician, so I knew Duncan when he arrived. He was efficient, had all the equipment available, and very professional. He also showed me how to troubleshoot if necessary. Highly recommend.
Ann C
Service Provided:
Garage Door Opener Install
Review:

I heard good reviews about your company and I am in need of a new garage door.
Paul Skytte
A Response from: Kristi Hartmon

Thank you Paul. Please let us know if you have any further questions on your door estimate. We would love to earn your business.l

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Rudy did a great job, highly recommended
Joe
A Response from: Kristi Hartmon

Thank you! We are pleased you were satisfied with your spring repair and thank you for the recommendation - we appreciate you as a customer.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Our garage door spring broke, trapping both of our vehicles in the garage. Since it was Sunday, I had no idea how long it would take. I found Precision website, and the chat function popped up. A service technician was available, and we had a repair in about 3 hours! So we were thrilled. The technician was very professional and careful. Email confirmation of the appointment was appreciated. I really just wish all companies had service like this.
Jon
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Mr Vallejos was very professional , clear in his descroiption of the problems and courteous too.
John Velin
Service Provided:
Garage Door Repair
Review:

On time, competent and pleasant. Very professional.
Les
Service Provided:
Broken Garage Door Spring Repair
Review:

Our garage door stopped working on Sunday morning and we needed a quick repair or else I wasn't sure how I was going to get to work on Monday. Our repairman, Duncan, was very knowledgeable and friendly. He came out on Sunday afternoon and looked at what needed to be done and gave us a price quote before he did any work. He did a fantastic job and even fixed the second garage door that we had not called about. The fix was quick and easy and very well priced. We were pleasantly surprised at the service and the cost. We definitely highly recommend Precision Door if you need garage door repairs.
Dan Koopmans
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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