(877)820-5135

Read what people are saying
about Precision Garage Door in:

Oakdale, MN

Precision Garage Door of St. Paul
has received 37 reviews, averaging 4.78 Stars:
1 2 3 4 5
Review:

Job was done in a very short time and the garage door has never sounded quieter! The springs were broken and my car was stranded in the garage, they quickly let it out!

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A Response from: Kristi Hartmon

We are happy to have helped! Thank you for calling us in your time of need and for letting us know that you were pleased with our prompt and professional service. We appreciate you.

Jonathan - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Jonathan - Technician
Review:

I am so very Happy and Satisfied with the overall service and installation by Colton, Mitchell and Zac, each of them were kind and Very Professional and explained everything they were doing and answered all questions I had. The installation took less than 3 hours, I couldn't be more happy. I Highly Recommend Precision Door Services for any Garage Door service needed. These guys were Great!! Thank you all for a Great Job!

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A Response from: Kristi Hartmon

We are pleased to hear that you are happy with your new garage door purchase. We value your business and your trust in our product and in our team. We are sure your will enjoy your new door system for years to come and are happy to have been part of the process.

Zac - Installer Service Provided:
Install Garage Doors

Product:
Garage Doors

New Door Sales and Installation Team: Zac - Installer
Review:

Installer (jonathan) was very polite and knowledgeable about garage doors and accessories and explained everything as he went along as i was curious about a belt drive. After installing he went over everything with me explaining the security etc. I really was impressed with how quiet the belt was, my neighbors came over after he left and they were also amazed how quiet the belt drive was compared to the chain. I had used precision before to install a broken spring.

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A Response from: Kristi Hartmon

We appreciate your business and your thorough review! It is great to hear that you are pleased with your new opener as well as the professional service you received. We are happy to have a loyal return-customer and will welcome your neighbor referrals when it's time for their upgrade!

Jonathan - Technician Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Team: Jonathan - Technician
Review:

Mike Greek was courteous and knowledgeable. He did a great job!

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A Response from: Kristi Hartmon

Thank you for letting us know! We are pleased to hear that you were happy with the service you received. Thank you for your business and your feedback; it really helps us continue to offer the level of service our customers appreciate and deserve.

Mike G - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Mike G - Technician
Review:

Great service today! One of the springs for my garage door snapped yesterday. It's fixed and I'm a happy customer! Reasonably priced too! Thank you!

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A Response from: Kristi Hartmon

We are happy to hear that your garage door issue was taken care of promptly and efficiently. We are here to help should you need us anytime. We appreciate you.

Alex - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Alex - Technician
Review:

I called them on Tuesday and they came out Wednesday and they sent the wrong person one for replacing the door not to fix it. He said we can have someone come out Thursday. Will he came out and did not have the right springs but said it could take up yo 1 month to get the right one in. My door won't open because my spring is broken. I told him I will call him later so he said you have to pay $75.00 now for me coming out and the coast would be over $750.00 for the springs. I called North Country and he was out In one hr. Had the right springs on his truck he fix my door and put the heavy duty spring on and only charged me $350.00.

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A Response from: Kristi Hartmon

Thank you for bringing this to our attention. We were happy for this opportunity to speak with you about the misunderstandings that took place here and were happy to refund your trip fee as the errors were on our end. This experience has shown us a few things we need to work on in-house with communication and custom orders and we thank you for the opportunity to make this situation right and learn from the issues pointed out.

Mike G - Technician Service Provided:
Broken Garage Door Spring Repair

Service Team: Mike G - Technician
Review:

Fast and efficient. Great tech, polite and thorough. Recommend Precision Door.

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A Response from: Kristi Hartmon

Thank you for your 5-star review and your compliments. We are happy you were pleased with your service and appreciate your business and referrals.

Alex - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Alex - Technician
Review:

Was glad to have someone able to make it a day after I called. Was worth what I paid, not a handyman job, noticed the sound difference and ease of operation the 1st time. The Tech was top shelf. Not a fake review, I only do them when I get what I expected.

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A Response from: Kristi Hartmon

Thank you for your sincerity and for pointing out what aspects of customer service you value. Hearing of your experience and expectations help us improve and we appreciate you helping us get better.

Alex - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Alex - Technician
Review:

Brian and his partner came out removed my 2 old doors and installed 2 new doors demoed them to me cleaned everything up did a great job in very cold conditions. I am very happy. Thanks for a great job well done. Don O.

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A Response from: Kristi Hartmon

Thank you for your business and for expressing appreciation for our Install Crew who really do go above and beyond to do it right despite harsh weather conditions. We are proud of our new garage door installations and are glad to hear that you are too.

Brandon - Installer Service Provided:
Install Garage Doors

Product:
Garage Doors

New Door Sales and Installation Team: Brandon - Installer
Review:

Awesome experience with initial phone call CSR and Technician Alex who replaced the broken torsion springs. Alex was knowledgeable, thorough and a pleasure to work with. Will definitely call Precision for future garage door services.

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Alex - Technician Service Provided:
Broken Garage Door Spring Repair

Service Team: Alex - Technician
Review:

Called Precision approximately 11:30 AM, Technician Josh Kuss arrived about 1:30PM. Josh was very friendly, professional, and knowledgeable! He quoted me the price to fix my opener, and also the price for a new opener. Josh repaired my opener in less than 2 hours. He is truly a credit to his company. I would recommend Precision Garage Door service to anyone! In fact, I will never use any other company!

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Service Provided:
Garage Door Opener Repair

Review:

The technician was outstanding. All issues were identified and quickly resolved. I could not ask for anything more. Top quality service.

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Service Provided:
Garage Door Opener Repair

Product:
Rollers

Review:

I was able to schedule a same-day appointment for someone to come out and look at my garage. Devon called me before he arrived and was very prompt. He was very friendly and respectful. He immediately knew the issue, within 5 minutes of his arrival. He still took the time to look over the rest of the garage door and do an inspection. He then gave me an estimate for our garage door that was very reasonable! Within 15 minutes of the estimate, our garage door was fixed and operational. He was AMAZING!!! Thank you Devon!!

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Service Provided:
Garage Door Repair

Review:

I called for service at 7:45 am. They were at my home at 8:15 am. They gave me the price for the service that I needed done and also did an overall check and made recommendations for additional service. I never felt pressure to have the recommendations done today. Based on the knowledge and professionalism of the repair person, we had it all done. We are very pleased with the outcome and will use them again.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

The assigned Tech, Ronnie was prompt, professional and courteous. Ronnie deserves high praise for his good work. In short order my existing door was re installed and works great. Ronnie did a good job of adhering to safety standards because of COVID. The only negative was the pricing. I didn’t anticipate spending over a grand to reinstall and existing door. Give the tech a bonus and I will feel a little better.

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Service Provided:
Install Garage Doors

Review:

Was very happy with the time in which repair was made, how it was explained to me and the Gentleman was very professional as he went about the task. No high pressure on other repairs that could be done now but not necessary at this time.. Will call again with anything that I should need done in the future..

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

Jason Shuster did an awesome job providing us with an estimate. He was super friendly, knowledgeable, and a hard worker. He sincerely wanted had to make the best decision possible. I would definitely recommend Precision Door.

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Jason - Install Manager Service Provided:
Install Garage Doors

Product:
Garage Doors

New Door Sales and Installation Team: Jason - Install Manager
Review:

Eli our service technician kept us informed on our appointment times and completed the work in a professional and timely matter. I would recommend Precision Garage Door and will call again when I need my garage door serviced.

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

I thought you guys were great and fixed my garage doors in a professional timely manner and the technician was friendly and professional .

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Jason - Install Manager Service Provided:
Garage Door Repair

New Door Sales and Installation Team: Jason - Install Manager
Review:

The sales representative was very thorough, explained everything and answered all questions. The installers were friendly and helped finish up by connecting the opener to my cell phone.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Jon Holton was an extremely professional and capable technician. He explained the issues and the repairs required in an easy to understand way. I am very happy with his work and the support from Precision Door Service. I will recommend you to my friends and neighbors.

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Service Provided:
Garage Door Opener Repair

Review:

Great service. Tech was superb. On time, hard working, and polite. Will highly recommend to anyone.

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Service Provided:
Garage Door Repair

Review:

Alex came out and was most helpful in showing me what needed to be done He gave me an estimate on the work and gave me a time frame on when it could be done Look forward to new door and opener.Alex was right on time too!

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Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Just wow.. my garage door was completely broken. I called in the A.M. and Precision was able to come out to my place that same day at 5pm, and got the door up and running less than an hour.. Rudy Vallejo’s was amazing! Super awesome friendly guy that knows his work. 10/10 !! Very impressed! Keep rockin y’all

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A Response from: Kristi Hartmon

Thank you for the kind review. We are happy you were please with your service from Rudy and Precision Door. Thank you for being a valued customer!

Service Provided:
Garage Door Repair

Review:

Tom was all around great! He called when he was on his way and I received a text message with his info and photo. We had an emergency repair needed, he was able to come earlier than expected. He was extremely professional and provided us with options. He completed our repairs quickly and we’d definitely call Precision again!

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Tom Hartmon Service Provided:
Garage Door Opener Repair

Product:
Cables

Owners: Tom Hartmon
Review:

We called the 24 hour line on Memorial Day and your guys were able to come out the very next morning so we appreciate that. They were professional and they were nice,too. They also were educational so we learned something for the future. I was so happy about the price that I forgot to redeem our $15 off coupon which we would have qualified for three different categories. Thank you Rudy and Duncan you guys were outstanding.

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Service Provided:
Garage Door Repair

Review:

I would not trust this company. I called and spoke to a customer service representative and told her that one of the springs had broken on my garage door. She said that would generally run $150, but couldn't guarantee that, which I completely understand. She they said it would be $60 for the trip if I chose not to go with their company to fix my garage door. I later realized why that was mentioned. When the service guys showed up, they immediately said they would not fix just the one spring because it was unsafe for them to do that. They also mentioned they would do a 24 point inspection and give me a quote. Immediately, I realized that I was being taken advantage of. The person on the phone told me that it would be approximately $150 for the one spring and the service guy said they don't even do one spring without the other. Awhile later, I got quotes of $555, $600, and $800 for them to replace wheels and clean this and that. I completely understand that every product and service has a price and I am willing to pay for the products and services I receive. However, these folks were called to my home under a completely different expectation of cost. I would advise anyone I know to avoid this company. Trust is one of the most important things a company can have with their customers. Based on the lack of integrity shown in my interaction, I have no trust in this company.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

This is my second experience with Precision Door Services. Mitch has a great Attitude and was very professional. I would recommend him and Precision without hesitation. Thanks again for your help.

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Mitch - Installer Service Provided:
Garage Door Repair

New Door Sales and Installation Team: Mitch - Installer
Review:

Rudy was really good Knows what he’s doing ????????????????????????????????????????

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

First off, I called Precision Door on Saturday (another local competitor was not open Saturday), and you were able to schedule me Monday morning--tat was very impressive and appreciated. Mitch came to repair my garage door (one of the two springs broke), and review my situation with any other recommendations. Since it is a 31 year old door, when he suggested replacing the worn metal rollers with nylon ones, we decided to add that to the project. He presented me with three options, and gave me NO PRESSURE at all to upgrade, but explained what each level would entail. He said that, given the repairs he was doing, the door should be serviceable for the foreseeable future. I am pleased to report how terrific his service and politeness was all along the way! He could not have done a better job or been more admirable in his approach to the entire process. As mentioned, he gave me options with no pressure, and seemed to have my best interest in mind and heart at every step. Very impressive experience with Mitch and with Precision Door this week! If anyone is in a similar predicament as I, I will certainly recommend your company wholeheartedly! Thanks!

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A Response from: Kristi Hartmon

Thank you for your thorough review. We appreciate you taking the time to review your experience with Mitch and Precision Door. Thank you for your business and being a valued customer.

Mitch - Installer Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

New Door Sales and Installation Team: Mitch - Installer
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Office: (651) 355-1714
53 Woodlynn Ave
Suite C

St. Paul, MN 55117
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Suite 118

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Suite B

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