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Read what people are saying
about Precision Garage Door in:

Eden Prairie, MN

Precision Garage Door of St. Paul
has received 74 reviews, averaging 4.91 Stars:
1 2 3 4 5
Review:

I can't say enough.....polite, very knowledgeable, great personality. He had a lot to do and did it very well.... For the company's sake hope you have many equals to this guy

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Brian - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: Brian - Technician
Review:

Easy to schedule and appointment, tech (Patrick) arrived on time and did a great job fixing the multiple issues with my garage door.

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Patrick - Technician Service Provided:
Garage Door Repair

Product:
Cables

Service Team: Patrick - Technician
Review:

I recently had the pleasure of having my garage door repaired by Bryce DeBilzan. My garage door's torsional springs were causing issues, and the technician quickly identified and resolved the problem with utmost proficiency. Bryce demonstrated great attention to detail and a commitment to ensuring the door was functioning perfectly. I was particularly impressed with his knowledge, expertise, and the professional manner in which he carried out the job. He took the time to explain the repair process and provide valuable advice on maintaining the garage door to prevent future issues.

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A Response from: The Precision Team

Thank you so much for your detailed feedback! We’re delighted to hear that Bryce provided excellent service and resolved the issue with your garage door’s torsional springs. It’s great to know that his expertise, attention to detail, and professional approach made a positive impression. We’re glad he could also offer valuable advice for maintaining your door. If you have any more questions or need further assistance in the future, we’re always here to help!

Bryce - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Bryce - Technician
Review:

My garage door spring broke on a Sunday and Precision came out and gave multiple estimates of what to do. With much explanation of the product and material. Very well explained by my technician Brian, whom was fantastic and personal. He got me up and going within a couple hours on a Tuesday. 2 days later!! Highly recommend and will be using them moving forward

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A Response from: The Precision Team

Casey, Thank you for your fantastic review! We're delighted to hear that Brian provided thorough explanations and great service, and that we could get your garage door up and running so quickly. It’s wonderful to know you’ll be recommending us and using our services in the future. If you ever need assistance again, we’re here to help!

Brian - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Brian - Technician
Review:

Great communication, arrived right within the window they gave and they clearly explained what was wrong and how they could fix it. I would use them again!

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Chuck - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Chuck - Technician
Review:

Great same day service when our double garage door wouldn't open. I called at 8am on a Saturday morning and a technician was at our house by 12pm. The technician, James, did a great job of explaining what needed to be done and then did it. The door has never been so quiet and smooth running.

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James - Technician Service Provided:
Garage Door Opener Repair

Product:
Springs

Service Team: James - Technician
Review:

Jameson came out within minutes of contacting Precision. Spent an hour fixing the sensor short/signal weakness, and thereafter, half a dozen other tightenings, lubrication and improvements. Extremely knowledgeable. Lots of good annual/routine advice for DIY door and unit maintenance yourself. Smart, professional, conscientious. All the things boomers like myself sometimes say the younger generations don't possess. They ought to meet Jameson! If you live in Eden Prairie, or SW 'burbs I'd ask for him personally.

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A Response from: The Precision Team

We so appreciate your kind words and recommendation! Thank you so much for taking the time to let us know that we exceeded your expectations on your recent garage door repair visit. It is great to hear that you appreciate the timely, thorough and informative service you received. We value your business and your feedback and look forward to helping out again in the future.

Service Provided:
Garage Door Repair

Review:

Excellent work. Met all our expectations. Went above and beyond. Superb service.

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A Response from: The Precision Team

Thank you for your kind words in letting us know about your recent garage door repair service. We are happy to have been able to help and it is good to hear that your appointment was handled professionally and expertly. We are here to help should you need our assistance in the future.

Brian - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: Brian - Technician
Review:

Precision did a great job helping us pick out and install our new garage doors. They look great. A good value and they make an immediate impact on how nice your house looks. Mitch and Rafael were awesome on the install process. They arrived right on time and within a few hours we had brand new doors installed and all keypads/remotes were working. A new garage door opener was also installed. Very friendly and professional guys. The process was very easy.

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A Response from: The Precision Team

We are so happy to hear that you are pleased with your new garage doors and openers. We trust they will serve you well for years to come. Thank you for sharing that the installation went well and that the detail and expertise is appreciated. We value your business and your feedback and will be here should you have any questions or issues in the future.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Installer worked by himself to replace both my garage door and opener with new ones. He was very pleasant and did a great job. Everything works great. He answered all my questions and I am very happg with the results!

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A Response from: The Precision Team

We are thankful to hear that you are happy with your new garage door as well as the installation and customer service that was provided. Thank you for letting us know of your experience.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

I wam very happy with the service received. Jonathan was very helpful and very professional. He answered all our questions and did an excellent job installing our new opener and helping us configure our car. Highly recommended

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A Response from: The Precision Team

It is good to hear that your recent garage door repair service was informative and professionally completed. Thank you for letting us know you were pleased with the service and with your new garage door opener installation.

Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Originally called because my springs broke. I was a little leery at first since I had to go through 2 recorded messages before getting a Rep. But the Service Rep. Colton made up for it. He was at my door in 40 minutes. He surveyed the situation, pointed out that a few hinges were tearing and the rollers were blown (which I expected). I decided to change it all and put in a new opener since mine was over 25 years old. Colton was done and cleaned up in a little over 2 hours. Great service! To top it off, when he called me out to test the unit, there was a pronounced squeak near the end. Honestly, I would have attributed it to new equipment but he spent another 5 minutes replacing a roller and aligning the track. Above and beyond.

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A Response from: The Precision Team

Thank you for your thorough review of your entire process from your call for an appointment to final walk-through of your purchase. This really helps all of us see what we do well and what we can work on making better. We value your feedback and appreciate your business and trust you will be happy with you new opener and door hardware for years to come.

Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Door Opener

Review:

Colton Sanders was excellent today .. on time, courteous and professional. He was very frank with his recommendations and helped me decide. His work was thorough and he is really nice and friendly. We thank him for his service (veteran at US Army) too!

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A Response from: The Precision Team

Thank you for your service and for your complimentary review of our Company and our Team! We appreciate your business and are so happy to hear that our timely and expert repair services met your expectations. We will be happy to help should you require our services again in the future.

Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

I am quite impressed with Jameson, he was very helpful throughout the engagement, I actually learned some new things about Garage doors as he explained everything to me in details. I will definitely recommend Precision for any related garage door service. Ella Ojo

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A Response from: The Precision Team

We are happy to help with all of your garage door and opener needs and appreciate hearing from you about the attributes you value in a garage door repair visit. We love knowing that what we do impacts our customers even beyond the technical expertise. We value your feedback and your business; it truly helps us become better in all we do.

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

I think I was really overcharged for the work that was done on my door. I told the technician that I would be replacing the door in a year and he still charged me $450 just to get my door working again.

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A Response from: The Precision Team

We greatly appreciate the feedback you have given us so that we can serve you and other Precision Garage Door customers better. We benefit in seeing your perspective. We assure you that we have heard you and will look further into this internally. Thank you for helping us get better. You are the most valued part of what we do.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Great communication, quality service, and down-to-earth. Adam was straightforward with me and honest and I appreciate that!

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A Response from: The Precision Team

Thank you for letting us know of the exceptional customer service you experience at your recent garage door repair visit. We are happy to have been able to help you with the issues you were experiencing and are here for you should you need us again in the future.

Adam - Technician Service Provided:
Garage Door Repair

Product:
Cables

Service Team: Adam - Technician
Review:

Chad was right on time and did a thorough exam of my garage door. He explained what apparently went wrong and why my door didn’t work with the opener. He explained my options and I’m the one who asked for a new opener with all the bells and whistles. Being 80 and no one here but me I didn’t want to always have to call friends for help and with my current opener well over 20 years old I chose to go new. He explained how everything works and even set my car's home button for me. I really appreciate everything you as a company and Chad as the expert did!

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A Response from: The Precision Team

I am so happy to hear that you are pleased with your recent garage door repair visit. I trust you will be happy with your new garage door opener for years to come; but know that we are here for you should any other issues arise in the future.

Chad - Technician Service Provided:
Garage Door Opener Install

Product:
Opener

Service Team: Chad - Technician
Review:

Technician was prompt and very thorough, very helpful and professional. I would recommend you to others anytime.

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A Response from: Kristi Hartmon

We thank you for your business, your feedback and your future recommendations to others you know who might need our services.

Service Provided:
Garage Door Opener Repair

Product:
Opener

Review:

Josh, Brandon, and Brendan did a great job installing my new garage doors. Very professional and helpful regarding maintenance. The doors look great and operate smoothly. Thanks!

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A Response from: Kristi Hartmon

Thank you for your trust in our brand and our team for you new garage door purchase. We are so pleased to hear that you are happy with both the new doors and the professional installation of them. We are here should you have any further comments, compliments or concerns in the future.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

I continue to use Precision Door anytime I have a garage door problem. They are simply great! They arrive on time, do what need to be done, and charge a fair price.

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A Response from: Kristi Hartmon

We are happy to hear we have earned your trust and that you think of us when your garage door has issues. We will continue to be here for you when you need us!

Service Provided:
Garage Door Repair

Review:

The service was quick the price was right and the service technician did a great job !

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A Response from: Kristi Hartmon

Great to hear! Thank you for your business and your feedback, it really helps us keep our Customer Service top notch.

Chad - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Chad - Technician
Review:

Technician was actually a bit early & he was great. Fast & quality work. I wish everyone would have employees like this. He installed new rollers, cable, sensors & keypad. Perfect.

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A Response from: Kristi Hartmon

We are happy to hear you were satisfied with your recent garage door repair service. We aim for timely and professional service and are glad to hear we hit the mark here! We appreciate you letting us know of your experience.

Alex - Technician Service Provided:
Garage Door Opener Repair

Product:
Cables

Service Team: Alex - Technician
Review:

Alex was very knowledgeable, and explained the repair thoroughly. I’m happy with the results and with getting an appointment quickly. Thanks. Don

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A Response from: Kristi Hartmon

Great to hear that you received speedy and effective garage door service. We are happy to help should any issue arise in the future.

Alex - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Alex - Technician
Review:

Johnathon was just awesome, he was very polite and explained everything that needed to be done. I am so happy with the work he did. The next time i need service I will call them again.

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A Response from: Kristi Hartmon

There is no finer compliment, knowing you would use us again should you experience garage door issues in the future! Thank you for letting us know that you were happy with the service and repair you received.

Service Provided:
Garage Door Repair

Product:
Cables

Review:

Very good service and recommendations

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A Response from: Kristi Hartmon

Thanks for letting us know that you are happy with the service you recently received on your garage door repair. We are here when you need us and appreciate your business and online rating.

Alex - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Alex - Technician
Review:

fast service knowledgable personal and a good valve!

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A Response from: Kristi Hartmon

We are happy to hear you were pleased with the prompt and professional service! you received recently in repairing your garage door. We appreciate your business and you taking time to submit your feedback, it makes a big difference in our ability to serve you well.

Chad - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Chad - Technician
Review:

This was my first time using Precision Garage Door and it was an excellent experience. The tech was friendly, professional, and very efficient. He also took time to answer my questions thoroughly and patiently and to point out features of my opener that I didn't know. I'll certainly use this company again.

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A Response from: Kristi Hartmon

Thank you for choosing Precision for your Garage Door Repair needs. We are happy to have helped and will be here should you need us in the future.

Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

The spring on my garage door broke Sunday. The first place I called said they would have to come look Monday morning, explained a spring shortage, many people ahead of me…. I called Precision next. Jessica told me a technician could be to my house Tuesday morning between 8 and 10 and would be prepared to replace my springs and cables then. Mike Greek called me shortly after 8, said he was on his way. He explained my options (the door had dropped and had some damage), gave me the prices, and got busy! An hour later I was good to go. Mike was great, I will not hesitate to call when I decide to replace my door.

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A Response from: Erica Amundson

Thank you for sharing the real issues we are all facing in this time of supply chain delays! We are working hard to stay ahead of the game for you and appreciate the shout out! We are happy to have been able to help you with your repair and are happy to help when you decide it is time to upgrade in the future. We appreciate your business and your time.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

My garage door was installed today after several months of waiting for the order to come in (at no fault of Precision) and I love it! Donovan and Alex did a great job and were very friendly; they walked me through how to use it and did a nice job ensuring the rubber gaskets were working without gaps. As an aside, the sales guy who sold me the door had such great things to say about his boss, his compensation and more that he sold me on using a company that takes good care of their employees.

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A Response from: Erica Amundson

Thank you for letting us know of your experience with our company! We are always happy to hear that a long-awaited new door install went well. Thank you for your patience in these times of supply issues and we appreciate your kind words regarding our team.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

I already had experience with Precision from a previous issue with my garage door and really loved their promptness and professionalism. This time too, it was really nice to have them come over and inspect and suggest the upgrades needed and what could wait. Alex fixed the issues in no time. Thanks!

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A Response from: Erica Amundson

We appreciate hearing from our repeat customers! It is an honor to be trusted in your time of need. Thank you for taking time to share the trust you have gained for us. We truly value your business.

Alex - Technician Service Provided:
Garage Door Repair

Product:
Cables

Service Team: Alex - Technician
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St. Paul Area

(651) 355-1712

(651) 355-1712
Woodbury / Oakdale Area

(651) 605-0426

(651) 605-0426
Western Wisconsin Area

(715) 629-1310

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Roseville / Maplewood Area

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Eagan / Apple Valley Area

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Minneapolis Area

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Eden Prairie / Minnetonka Area

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Coon Rapids / Blaine Area

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Suite C

St. Paul, MN 55117
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Ste 210

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