(877)820-5135

Read what people are saying
about Precision Garage Door in:

Eden Prairie, MN

Precision Garage Door of St. Paul
has received 49 reviews, averaging 4.92 Stars:
1 2 3 4 5
Review:

fast service knowledgable personal and a good valve!

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A Response from: Kristi Hartmon

We are happy to hear you were pleased with the prompt and professional service! you received recently in repairing your garage door. We appreciate your business and you taking time to submit your feedback, it makes a big difference in our ability to serve you well.

Chad - Technician Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Team: Chad - Technician
Review:

This was my first time using Precision Garage Door and it was an excellent experience. The tech was friendly, professional, and very efficient. He also took time to answer my questions thoroughly and patiently and to point out features of my opener that I didn't know. I'll certainly use this company again.

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A Response from: Kristi Hartmon

Thank you for choosing Precision for your Garage Door Repair needs. We are happy to have helped and will be here should you need us in the future.

Jonathan - Technician Service Provided:

Garage Door Opener Install


Product:

Opener


Service Team: Jonathan - Technician
Review:

The spring on my garage door broke Sunday. The first place I called said they would have to come look Monday morning, explained a spring shortage, many people ahead of me…. I called Precision next. Jessica told me a technician could be to my house Tuesday morning between 8 and 10 and would be prepared to replace my springs and cables then. Mike Greek called me shortly after 8, said he was on his way. He explained my options (the door had dropped and had some damage), gave me the prices, and got busy! An hour later I was good to go. Mike was great, I will not hesitate to call when I decide to replace my door.

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A Response from: Erica Amundson

Thank you for sharing the real issues we are all facing in this time of supply chain delays! We are working hard to stay ahead of the game for you and appreciate the shout out! We are happy to have been able to help you with your repair and are happy to help when you decide it is time to upgrade in the future. We appreciate your business and your time.

Mike - Technician Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Team: Mike - Technician
Review:

My garage door was installed today after several months of waiting for the order to come in (at no fault of Precision) and I love it! Donovan and Alex did a great job and were very friendly; they walked me through how to use it and did a nice job ensuring the rubber gaskets were working without gaps. As an aside, the sales guy who sold me the door had such great things to say about his boss, his compensation and more that he sold me on using a company that takes good care of their employees.

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A Response from: Erica Amundson

Thank you for letting us know of your experience with our company! We are always happy to hear that a long-awaited new door install went well. Thank you for your patience in these times of supply issues and we appreciate your kind words regarding our team.

Erik - Install Manager Service Provided:

Install Garage Doors


Product:

Garage Doors


New Door Sales and Installation Team: Erik - Install Manager
Review:

I already had experience with Precision from a previous issue with my garage door and really loved their promptness and professionalism. This time too, it was really nice to have them come over and inspect and suggest the upgrades needed and what could wait. Alex fixed the issues in no time. Thanks!

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A Response from: Erica Amundson

We appreciate hearing from our repeat customers! It is an honor to be trusted in your time of need. Thank you for taking time to share the trust you have gained for us. We truly value your business.

Alex - Technician Service Provided:

Garage Door Repair


Product:

Cables


Service Team: Alex - Technician
Review:

Jonathan exceeded expectations. From the time I called for help to when he helped resolve the problem was quick! I’m very satisfied and would recommend jonathan and your company. I appreciate your help.

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Jonathan - Technician Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Team: Jonathan - Technician
Review:

They came out within an hour of calling, diagnosed the problem and fixed it right away Alex was great and professional. Would recommend Precision Door

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Alex - Technician Service Provided:

Garage Door Opener Repair


Service Team: Alex - Technician
Review:

Devon was fast, efficient and professional. He helped correct some previous repair companies problems while fixing our current issue. The garage door has never been so quiet. Great job!

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Service Provided:

Garage Door Repair


Product:

Springs


Review:

Precision Door Service, We called another company and they came out to fixed a broken cable. They got the door to go up but had to put it down manually until parts we needed came in. They said the parts would take 6 to 8 weeks to come in. I told them my husband just had hip replacement and has a broken bone and would not be able to manually put the door down so he would have to park outside until the part came in. I then called Precision and told them the situation and my husband's hip issue. They had someone out in a couple of hours. Jason Schuster was the technician that came out. He gave excellent recommendations, said he had the parts, told me that if he put in additional struts we wouldn't need the replacement parts, and said he could be out the next day to fix it. I also told him about my husband's hip issue and we had another appointment the next day to look at the broken bone again. I also told him we hoped to retire and move to AZ in the next year. He was out the next day and fixed the door. Both visits he was exactly on time, did excellent work, and before he left, he asked how my husband's hip appointment went, and hoped he was feeling better soon. He also said he hoped we got to retire to AZ next year. He used all the the protocols for Covid-19, which we appreciated even though we have all had our shots here. It's hard to get service like this these days. I will definitely recommend Precision Door Service to anyone else. I am President of our Association here, and have Homeowners who are asking for this kind of help. I have also put a note on the sticker he put on our door for the next owner to use if anything else happens to the door. Thank you all for your help.

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Jason - Technician Service Provided:

Garage Door Repair


Product:

Cables


Service Team: Jason - Technician
Review:

Devon did a great job and was very friendly and efficient and thorough.

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Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Review:

Fast and courteous. Josh explained everything and did a great job.

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Service Provided:

Garage Door Opener Repair


Product:

Opener


Review:

Chris was our tech, he arrived on time and did an excellent job. He explained what he was going to do and found 2 frayed cables that had to be replaced. He cleaned, greased, and added new rollers and the door is much quieter and works better than ever. I had a gap on the bottom of the door and he solved that also. I will definitely use Precision Door Service again.

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Chris - Door Designer / Sales Service Provided:

Garage Door Repair


New Door Sales and Installation Team: Chris - Door Designer / Sales
Review:

On time, knowledgeable and friendly. Devon did a fantastic job!

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Service Provided:

Broken Garage Door Spring Repair


Product:

Cables


Review:

Excellent service!

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Service Provided:

Garage Door Repair


Review:

Jason was very professional and did a great job. Arrived on time with a mask on and finished in no time. Well done!

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Jason - Technician Service Provided:

Garage Door Repair


Product:

Springs


Service Team: Jason - Technician
Review:

Precision provided the same day service. Technician arrived on-time and thoroughly inspected my garage door. Technician provided detailed review and estimate to complete the job. Technician completed job at the same time of visit. I like that receipt and review provided in email so I don't have to keep papers. I am very glad I chose Precision. Thank you so much. Your tech rock!!! I would highly recommend Precision for your garage door service.

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Jason - Technician Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Team: Jason - Technician
Review:

Precision Door has friendly, rapid customer service and timely communication methods (phone, email, text). My garage doors, 10+ years old, were off their tracks and generally not closing well. I thought I would have to get new doors! I call PD, get an appointment right away, Jason arrives, calls before he comes over, diagnoses the problem quickly with a detailed explanation and great interpersonal skills and positive attitude, fixes the issue in about and hour, tells me what he did and recommends future improvements, great price, pay on the spot with credit card. BAM! Game over. This company rocks, I highly recommend Precision Door!!!

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Jason - Technician Service Provided:

Garage Door Repair


Product:

Rollers


Service Team: Jason - Technician
Review:

Jason did an excellent job.

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Jason - Technician Service Provided:

Garage Door Repair


Product:

Rollers


Service Team: Jason - Technician
Review:

Eli was prompt, friendly, and courteous and explained all the things needed to fix my garage door. He kept me informed of what he was going to do and when he left to get more parts for the job. My garage door is working like new again. Thank you!

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Service Provided:

Garage Door Repair


Review:

Great response time and friendly trained technicians.

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Service Provided:

Garage Door Repair


Review:

We had a sticker from a previous repair.

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Service Provided:

Install Garage Doors


Product:

Garage Doors


Review:

Great job! Arrived on time on a Sunday no less and did the work without issue. Highly recommend!

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Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Review:

From start to finish this was a pleasant experience, all done by noon same day! Prompt and polite customer service answered call to schedule appt. Offered 2 hour windows all day. Confirmed via text and email. The technician Devon also called and texted me to see if he could come early - yes! Devon was knowledgeable and polite. Explain the costs of each procedure. He even know when Precision's last visit to our house was, and what they did. Devon completed the tasks in 30 minutes. Awesome job. Doors hum.

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Service Provided:

Garage Door Repair


Review:

We were very pleased with the services Precision provided.John was on time, friendly and very helpful. Up front on the pricing too. we are happy with the results and will recommend Ptecision to others.

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Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Review:

Unbelievable service Jon was quick.. thorough..and friendly will use Precision again. Randy

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Service Provided:

Garage Door Repair


Product:

Cables


Review:

My rating today is ?????????? Stars.....so far ???? Jon Holton called me on Saturday morning, and said he would be here in an hour. Awesome! I had a window time frame of 8:00 - 10:00 am on Saturday. He was punctual and professional . Jon Holton was aware of what repair was needed, and it was fixed( one roller had come off track on one side of the garage.) There were a few other things that he noticed, and I also had a concern about them as well. He also secured something else a lot better than it was originally (where the end of the arm of the operator, is bolted into the garage door ). Well, long story short, so.... after asking Jon a few more questions, I decided to have a completely new garage door and operator installed. He was knowledgeable about the product, and explained to me about the type of door, and operator I would be purchasing. He also informed about the time it would take to do this, and how many employees they would have to completely install the door, operator, and keypad. Therefore, I was appreciative of the information that he gave me regarding the type of garage door, brand and type of operator, and the garage door opener/remote/keypad, that would be installed for me. Everything is done in one day. Education, communication and honesty are important. Thank you !

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Service Provided:

Garage Door Repair


Product:

Belt Drive Garage Door Opener


Review:

Quick response and the tech, Devon was great. But the price for the 25 minute repair was ridiculously high. $160 for two 2 cables and 2 brackets - at Home Depot $20 $50 labor for lube & tune - sprayed door hinges that took 30 seconds $200 labor to reset door and rewind cables - took 25 minutes including setup & cleanup So as a retiree I just paid the tech over $500 per hour to fix my door and that's just not right. I know there's some experience involved here but still? What ever happened to simple, fair time & material pricing? Sorry but can't justify calling you again.

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Service Provided:

Garage Door Repair


Product:

Cables


Review:

Jason was on time and extremely friendly. He explained the door repair options clearly and completed the replacement of both springs, wires and lower brackets very quickly. Door runs very quietly and smoothly as desired. Highly recommend Precision and specifically Jason after using another service several times over the past 10 years.

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Jason - Technician Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Team: Jason - Technician
Review:

5 Star - Excellent communication, response time & service by your technician! Thank you.

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A Response from: Kristi Hartmon

Jim, Thank you for your 5 star review. We are pleased you received a high level of service from Devon and I will make sure to pass this onto him. Thank you for your business.

Service Provided:

Garage Door Repair


Review:

I would like to thank Alex Stack for coming out and fixing my garage door. He was very informative, kind, hard working, professional, and did a great job with a smile on despite snowy weather. I give him 5 stars!!!!!!!!! Thank you Alex for a great job. Joel Lunde

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A Response from: Kristi Hartmon

Thank you Joel. I will be sure to let Alex know you were pleased. We appreciate you taking the time to review your service with us.

Service Provided:

Garage Door Repair


Product:

Springs


Next Page
St. Paul Area

(651) 355-1712

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Western Wisconsin Area

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Precision Garage Door Twin Cities
Office: (651) 355-1714
53 Woodlynn Ave
Suite C

St. Paul, MN 55117
Precision Garage Door Twin Cities
Office: (952) 800-3338
14607 Felton Ct
Suite 118

Apple Valley, MN 55124
Precision Garage Door Western Wisconsin
Office: (715) 201-2933
595 Schommer Dr
Suite B

Hudson, WI 54016