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Gregg - Technician

https://precisiondoormn.comGregg - Technician
Service Team
Reviews: 32
Average: 4.72 stars
Gregg - Technician has received 32 reviews, averaging 4.72 Stars:
1 2 3 4 5

Gregg - Technician's Bio:

My name is Gregg Traylor, I was born and raised in Minnesota. I am a U.S Army Veteran and actively serving in the Army Reserves. I enjoy fishing, woodworking and family time. I'm looking forward to providing you with exceptional service.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have 8 properties in Woodbury and I exclusively used Precision for all of my garage door needs. I have every invoice from Precision over multiple past years. I had a 1 car garage door opener at a townhome that was having issues. The tech Gregg came out and said that the garage door opener needed to be replaced. He went on to give me a quote of $3,500 to replace all of it $3,200 to replace most parts and $2,800 to replace some. He was on speaker in my office so multiple people heard him. I called a competitor company and did it for $630. I went back to all invoices and I have never even came close to paying $3500 for an opener. I will never call Precision back to do any service, ever!

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Gregg - Technician Service Provided:
Garage Door Opener Install

Service Team: Gregg - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This is the second time I have used Precision for my garage door repair and the second time I have been extremely pleased with the result. Their service technicians are highly trained and efficient. Further, I do not pay attention to warranties, and pleasantly found out that some of the services on the garage door were covered from a prior service. There is no reason to shop around for garage door installation or repairs. Just call them up.

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Gregg - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: Gregg - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our problem was solved. Our installer was great, and explained everything very well. We will use them the next time we have problems with our garage door!!

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Gregg - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Gregg - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My tech, Gregg Traylor, arrived ahead of the scheduled appointment window. He was highly professional. He completed a thorough examination of the door opener and took photos. Gregg gave a complete explanation of his findings and suggested remedies. The installation of a new opener was required. He started the work immediately and completed the installation in about 90 minutes. I didn't pay the invoice until he had reviewed the installation and answered all questions to my satisfaction. I was very happy with the completed work. Gregg's pleasant personality was a bonus.

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Gregg - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: Gregg - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

They replaced one spring 2021 and for $260 now they say its $380 and blame the increase on "COVID". He said that was pre-COVID well actually 2021 was not Pre-COVID that would have been 2019 or before. Asked for a detailed quote of labor and parts and they basically refused so I called another garage door company and they were able yo provide the quote over the phone. It's a spring just isn't that complicated. Why you would deliberately obscuring the prices is unprofessional and shouts "we are going to overcharge you".

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Gregg - Technician Service Provided:
Broken Garage Door Spring Repair

Service Team: Gregg - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Greg was very good and helpful. He did solve our problem.

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Gregg - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Gregg - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Greg did an OUTSTANDING JOB! He explained exactly what the issue was with the door. The door Greg worked on has been installed for 31 years and the opener and bearings are shot, he did what he could for us under the noisy door deal Precision is offering and we informed him that we plan on replacing both doors in the summer of 2026. He gave us a brochure today and my wife has already decided on what she is planning to purchase in July of 2026. Thanks again Greg...EXCELLENT job, I was in customer service for 45 years and it is hard to find people these days that are good at interfacing with the customer one on one anymore, but Greg nailed it!!

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Gregg - Technician Service Provided:
Garage Door Repair

Service Team: Gregg - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Amazing service and customer support!

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Gregg - Technician Service Provided:
Garage Door Opener Repair

Service Team: Gregg - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our garage door cables broke (of course) the day before Thanksgiving. After getting back in town I thought the fix would be easy. Of course not. Called your company on Saturday to get someone out. To my surprise they were able to come out on Sunday! Made an appointment for 10 am. The guy was in and out in an hour. The door was all fixed! Only four stars for two reasons. He showed up at around 8:30 am. The other being a few nuts were not tightened on the brackets. Not a big deal but still...

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Gregg - Technician Service Provided:
Garage Door Repair

Product:
Cables

Service Team: Gregg - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Gregg Trayler explained everything clearly before and after installation of opener, springs, etc. He explained the reason for the failure and completed the job quickly. Very satisfied with everything.

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Gregg - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: Gregg - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I used Precision in 2020 and was pleased with the service. The technician, Gregg Traylor was on time, communicated what needed to be done and was very professional. Would definitely recommend your company to anyone that asks. Thank you Pete Gerber

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Gregg - Technician Service Provided:
Garage Door Repair

Product:
Rollers

Service Team: Gregg - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Gregg was my technician was very professional like the others techs I have had from Precision. Gregg diagnosed the problem right away and fixed it. Gregg checked the whole system to make sure everything was in working order. James Moeschter

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Gregg - Technician Service Provided:
Garage Door Opener Repair

Service Team: Gregg - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Gregg was very prompt and professional. He explained the entire process and showed me the results of his inspection and gave me my options on how I could proceed. Very satisfied with him and the work that he did.

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Gregg - Technician Service Provided:
Garage Door Repair

Product:
Cables

Service Team: Gregg - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Same day appointment easily made online. We were contacted by the technician on their way and they arrived in the time block as scheduled. Our technician Gregg was professional and thorough. Gregg answered all of our questions and provided options for the repairs we needed.

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Gregg - Technician Service Provided:
Garage Door Opener Repair

Product:
Opener

Service Team: Gregg - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Installer Greg was punctual and completed the work in a timely manner while offering advice on future work we may want to have done.

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Gregg - Technician Service Provided:
Broken Garage Door Spring Repair

Service Team: Gregg - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great communication and an all around great experience.

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Gregg - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Gregg - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Gregg was very knowledgeable and provided detailed answers to our questions about garage door openers and garage doors to make our selections. He offered reasonable cost suggestions to improve our garage door operation. He also had everything he needed in his truck to compete the opener installation and replace the garage door rollers immediately. Great service!

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Gregg - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: Gregg - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Gregg was very professional, knowledgeable, and thorough. He answered all of our questions and gave us a fair and reasonable quote. We are extremely happy with the service and products we received from Precision Door Service. I highly recommend them.

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Gregg - Technician Service Provided:
Garage Door Opener Install

Product:
Opener

Service Team: Gregg - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Gregg was great, on time and explained my options….appreciate his professionalism, sound advice, and excellent workmanship!

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Gregg - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: Gregg - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Greg did a fantastic job. Very knowledgeable on pointing out where the problem was coming from. He gave me different cost options as well. Work was performed in a timely fashion and he was very friendly and professional. I appreciate the prompt response on getting the work done. Thank you. Jeff White Bear Lake

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Gregg - Technician Service Provided:
Garage Door Repair

Service Team: Gregg - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service from excellent technician.

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Gregg - Technician Service Provided:
Garage Door Repair

Service Team: Gregg - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Was able to schedule an appointment online for the following day. Repair man showed in the window I booked. Everything fixed. Very professional. Would use again. Lifetime warranty!!!

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Gregg - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Gregg - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Greg was a total professional. He explained what he found was causing our garage door malfunction in clear and understandable terms. He was quick and straightforward in his repair and gave a good summary of the completed work. New rollers and cables give new life to the door. Without a doubt would call him again.

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A Response from: The Precision Team

Thank you for your glowing review! We're thrilled to hear that Gregg provided you with such professional and clear service. At Precision Garage Door, we strive to ensure our customers receive thorough explanations and efficient repairs. It's great to know that the new rollers and cables have revitalized your garage door! We truly appreciate your recommendation and look forward to assisting you again in the future. Please don't hesitate to reach out if you have any more questions or if there's anything else we can do for you; we're here to help.

Gregg - Technician Service Provided:
Garage Door Repair

Product:
Rollers

Service Team: Gregg - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Gregg was my technician for service. He was very professional, took the time to explain things patiently, answered all my questions and was very thorough! Would definitely recommend him and Precision!

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A Response from: The Precision Team

Thank you for your wonderful review! We're thrilled to hear that Gregg provided you with such professional and thorough service. At Precision Garage Door, we strive to ensure our customers receive clear explanations and outstanding service. Your recommendation means a lot to us! Please don't hesitate to reach out if you have any more questions or need assistance in the future. We appreciate your feedback and look forward to serving you again!

Gregg - Technician Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Service Team: Gregg - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Gregg was thorough and speedy with repair, explaining in detail as he worked.

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A Response from: The Precision Team

Thank you for your review Charles! We're thrilled to hear that Gregg provided you with such thorough and speedy service, explaining everything in detail as he worked. At Precision Garage Door, we strive to ensure our customers are well-informed and satisfied with our service. If you have any more questions or need further assistance, please feel free to reach out. We appreciate your feedback and look forward to serving you again in the future!

Gregg - Technician Service Provided:
Garage Door Repair

Service Team: Gregg - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I recommend Precision Garage Door Service with no reservation and was completely satisfied with the entire process. I called midafternoon on Saturday and my call was promptly answered by a very courteous and polite woman who listen to my issue and assured me it would be handled the next day, with no additional week-end charge for the call. Gregg, the tech, was at my house before 9am Sunday morning, did a thorough 25 point inspection of my garage door apparatus, explained the evaluation and process in detail, answered all of my questions and concerns, made suggestions for what needed to be done immediately and what would wait for usual maintenance in the future. The cost was more than reasonable and he performed the job expertly, and in just a little over an hour! I highly recommend this company and know you won't be disappointed with the level of professionalism, courtesy, competence or the level of expertise they provide.

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A Response from: The Precision Team

Thank you so much for your glowing recommendation! We're thrilled to hear that you had such a positive experience with Precision Garage Door Service, from the initial call to the expert service provided by Gregg. Providing prompt, courteous, and professional service is our top priority, and we're delighted that Gregg could address your garage door needs efficiently and thoroughly. Your satisfaction means everything to us, and we truly appreciate your kind words and recommendation. If you ever need any further assistance or have more questions in the future, please don't hesitate to reach out. Thank you again for choosing Precision Garage Door Service!

Gregg - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Gregg - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Second time we have used Precision Garage Door. Gregg came today, reviewed our problem, gave us a precise quote which I approved. He did the work explaining what he was doing as he went. Our garage doors are now like new. Thanks for a great job, I'm very satisfied. The price I consider fair for the work done. Also I want to thank Gregg for his service in the Army,

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A Response from: The Precision Team

Thank you so much for your repeat business and for your wonderful review! We're thrilled that Gregg provided you with another great experience and that your garage doors are now in excellent shape. We're grateful for Gregg's service in the Army, and we'll be sure to pass along your thanks to him. At Precision Garage Door, providing precise quotes, explaining our work, and ensuring customer satisfaction are our priorities. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We appreciate your trust in us!

Gregg - Technician Service Provided:
Garage Door Repair

Service Team: Gregg - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Gregg, our technician was amazing and informative. He gave us options and described What we absolutely needed to do as well as other maintenance he could perform. We had him provide all the maintenance- he cleaned up after he was done and the garage door works better than ever. It has much life left it in! Thanks Gregg!!

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A Response from: The Precision Team

Thank you so much for sharing your experience! We're thrilled to hear that Gregg provided you with amazing service and valuable information during your recent visit. Delivering clear options and thorough maintenance recommendations is something we pride ourselves on at Precision Garage Door. We're delighted to hear that your garage door is now working better than ever and has extended life ahead. We'll be sure to pass along your kind words to Gregg. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you again for choosing Precision Garage Door!

Gregg - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Gregg - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

After our garage door refused to lift, we detected a broken spring and a wheel that had jumped the track. A quick call was made to Precision Garage Door (who we have used before). They offered an appointment time for the next morning, first thing. That morning I received a text at 8:10am that the technician was on his way. Upon arrival, Gregg inspected the entire door and tracks. The inspection revealed that part of the track had worked itself loose, the wheels on our 10+ year old door were rusting and worn out, and of course the spring was shot. Gregg provided an estimate on the spot and, after approval, completed all the work in about an hour. The door is now quiet and operating perfectly. Gregg was professional and a skilled technician. It was a pleasure working with him and Precision Garage Door. When garage door service is needed, they are and will continue be our first call.

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A Response from: The Precision Team

Its always great to hear that Precision Garage Door provided exceptional service when you needed it most! Gregg's prompt arrival, thorough inspection, and clear communication about the issues and solutions demonstrate their commitment to quality and customer satisfaction. Completing all the necessary work efficiently and leaving your garage door operating perfectly is a testament to Gregg's skill and expertise as a technician. It's wonderful to hear that you had such a positive experience and that Precision Garage Door continues to be your go-to choice for garage door service. Don't hesitate to reach out to them in the future if you need assistance!

Gregg - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Gregg - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The Tech was very good and fix the problems for my garage door .

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A Response from: The Precision Team

It's great to hear that the technician was able to effectively fix the issues with your garage door! Skilled professionals who can diagnose and resolve problems efficiently are invaluable. It sounds like you received excellent service, and it's wonderful that your garage door is working smoothly again. We appreciate hearing from you and value your business.

Gregg - Technician Service Provided:
Garage Door Opener Repair

Service Team: Gregg - Technician
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