Review:

I’m going to be honest with you guys. Price wise you guys were about $125.00 higher than Twin City garage doors, but I decided to deal with you guys because of one simple reason........Customer Service. The sales guys at the other place was an ass! He was rude and made us feel like we were interrupting his day. Right off the back the telephone conversation I had with your customer representative was very nice. To top it off we got immediate service. Then the cherry to the entire experience was Rudy Vallejos. He installed our equipment and he was so nice, but also the bearer of bad news. Our garage door needed replacing. The cost....Another $900.00. Again, and just being honest, I could have had a garage door at a cheaper price, but after talking to Rudy I knew having him do it and buying from Precision was once again the smart decision. After he explained to me about the warranty and that he would be installing it himself I was sold. End result was I spent more money than I was hoping, then again when don’t you spend more money than you want when these things happen unexpectedly, but the experience was great and I have peace of mind that I purchased great quality equipment with people, especially Rudy, who appears that they enjoy their job and offer great customer care and great knowledge about the product.

Kevin, thank you for your thorough review of your garage door service with Rudy and Precision Door Service. It is our pleasure to offer outstanding customer service and professional trained technicians. Thank you for putting your trust in Precision and Rudy. We appreciate your business and stand behind our service and products.

Review:

I appreciated the explanation of problem and operating new door! The arrival window was 2 hours and I was called shortly before he arrived. THAT'S a plus

Review:

Great job! Convenient and efficient. I was pleased with the service all around!

Thank you Abby. We appreciate your business.

Review:

I was very pleased from m the moment I called to the finish of the repair! Everyone was courteous and helpful. My technician AJ was thorough and did an excellent job explaining what was wrong and what he was going to do to fix it!

Thank you for your business Kendra. We are happy you were pleased with your service.

Review:

Rudy and trainee arrived in a timely manner. They put forth 3 options of repair starting with my intended replacement of only springs being needed. Upon results of inspection, I was shown wear that was not visible. No pressure, clear explanation offered, and I decided to replace rollers and bearings as well as the springs. They handled the work professionally and left decision to me. Appreciated.

Thank you for the review, Don. We are happy that you gave Precision Door Service a call and that Rudy and AJ were able to answer your questions and take care of your concerns. We appreciate your feedback!