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about Precision Garage Door

Precision Garage Door of St. Paul
has received 2 reviews, averaging 1.00 Stars:

Comments:

Jason was great however it would of cost me $736 for me to replace my unit so I paid the service fee and went down to Menards and paid $40 and replaced it my self. Recommend calling if you are only willing to buy there parts.

- Jake Mersberger

A Response from: Kristi Hartmon

Jake, The quick set systems is a do it yourself homeowner version of a torsion system and we do not service or maintain them. The only option we have to repair is to convert the quick set to a conventional torsion system which replaces all of the lifting and moving parts, essentially making the door work like new.

Jason - Technician Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Jason - Technician
Comments:

I would not trust this company. I called and spoke to a customer service representative and told her that one of the springs had broken on my garage door. She said that would generally run $150, but couldn't guarantee that, which I completely understand. She they said it would be $60 for the trip if I chose not to go with their company to fix my garage door. I later realized why that was mentioned. When the service guys showed up, they immediately said they would not fix just the one spring because it was unsafe for them to do that. They also mentioned they would do a 24 point inspection and give me a quote. Immediately, I realized that I was being taken advantage of. The person on the phone told me that it would be approximately $150 for the one spring and the service guy said they don't even do one spring without the other. Awhile later, I got quotes of $555, $600, and $800 for them to replace wheels and clean this and that. I completely understand that every product and service has a price and I am willing to pay for the products and services I receive. However, these folks were called to my home under a completely different expectation of cost. I would advise anyone I know to avoid this company. Trust is one of the most important things a company can have with their customers. Based on the lack of integrity shown in my interaction, I have no trust in this company.

- Reid Charpentier

Rudy-Lead Technician Service Provided:

Garage Door Repair


Product:

Springs


Technician: Rudy-Lead Technician
St. Paul Area

(651) 355-1712

(651) 355-1712
Roseville / Maplewood Area

(651) 254-7395

(651) 254-7395
Woodbury / Oakdale Area

(651) 605-0426

(651) 605-0426
Western Wisconsin Area

(715) 629-1310

(715) 629-1310
Eagan / Apple Valley Area

(651) 213-9122

(651) 213-9122
Minneapolis Area

(612) 326-3844

(612) 326-3844
Eden Prairie / Minnetonka Area

(952) 252-6189

(952) 252-6189
Maple Grove / Plymouth Area

(763) 354-7246

(763) 354-7246
Coon Rapids / Blaine Area

(763) 317-1427

(763) 317-1427
Precision Door Service-Twin Cities
Office: (651) 355-1714
80 Little Canada Rd E
Suite 5

St. Paul, MN 55117