(877)820-5135

Read what people are saying
about Precision Garage Door in:

Maple Grove / Plymouth Area, MN

Precision Garage Door of St. Paul
has received 118 reviews, averaging 4.93 Stars:
1 2 3 4 5
Review:

We were very impressed by the great customer service we received from Precision. Scheduling an appointment was super smooth. And then Jae came and did an excellent job inspecting our doors and openers, clearly explaining our options, and then installing a great new opener. We will definitely highly recommend Precision to friends and family.

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A Response from: The Precision Team

Thank you for your trust in our team and in our product and for letting us know that you are pleased with the service and new opener you received. We are happy to have been able to provide you with the level of service you expect and deserve.

Jae - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: Jae - Technician
Review:

Alex and Jay did an amazing job! They were fast, friendly and helpful! I appreciate their work, cleanliness, and knowledge! Thank you for making this process a positive experience!

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Alex - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: Alex - Technician
Review:

1. Usually I do not review. But this time I want to let you know of the exceptional experience I had with Percision. 2. I called firm I have done business on a Thursday. They could come out until Monday. 3. Went to Goggle and Percision was selected and the site was great. 4.Called and phone person was easy to work with and knowledgeable. Was scheduled for Thursday. Received a E confirmation after I hung up. 5. Technician called 20 minutes out. 6.Tech J.L. Was fantastic.THANK YOU

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Jameson - Technician Service Provided:
Broken Garage Door Spring Repair

Service Team: Jameson - Technician
Review:

Great service, timely and precise.

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A Response from: Kristi Hartmon

Thanks for letting us know that you are are happy with your recent garage door opener purchase and that the repair was done expertly and promptly. We are happy to have met your expectations.

Zac - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: Zac - Technician
Review:

I looked up companys that are in my area and found your company. They were at my house within 2 hours and Zac Lott was a very good representative of your company. Quality work was completed.

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A Response from: Kristi Hartmon

We are happy you chose Precision! Thank you for letting us know that you are satisfied with the timely and expert repair we were able to provide. Thank you for your feedback and your patronage; we appreciate you.

Zac - Technician Service Provided:
Garage Door Repair

Product:
Rollers

Service Team: Zac - Technician
Review:

Service and service tech were great! The only thing that I found to be disappointing was on the phone I described the issue and the person I spoke with said it was most likely a lube/tune-up appointment and that the $89 service fee would be waived if I went forward with the work. The fee wasn't waived because it wasn't a "repair" and that should've been explained to me up front.

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A Response from: Kristi Hartmon

Thank you for letting us know of your experience with our Company, we take all feedback very seriously and ensure we are taking care of any gaps in our communication and customer service. We are happy to discuss your invoice with you to make sure it matches the work done as well as your expectations. Thank you for taking the time to help us serve you better.

Colton - Technician Service Provided:
Garage Door Repair

Service Team: Colton - Technician
Review:

Great people to work with. On time, courteous and they did a wonderful job replacing our door.

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A Response from: Kristi Hartmon

Thank you for your kind words! We are so happy that you chose to work with our company with you new garage door purchase. We appreciate your business and you feedback as they help us do what we do for every customer.

Zac - Installer Service Provided:
Install Garage Doors

Product:
Garage Doors

New Door Sales and Installation Team: Zac - Installer
Review:

Service was prompt, Professional and with quality products.

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A Response from: Kristi Hartmon

We appreciate you pointing out the aspects of our service that are important to you. We aim to serve the needs of our customers and hearing from you helps to keep us on track. We appreciate your business and you valuable feedback.

Alex - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: Alex - Technician
Review:

Less than good news: It took over 2 months to get the parts needed to replace our garage door due to the current supply chain problems. Good news: The installer was very polite and professional AND he took the extra time required to improve our garage door opener garage door connection so the door would open with less noise and run more reliably.

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A Response from: Kristi Hartmon

Thank you for your honest review. There are some aspects to the job that are simply out of our control, but we do try to make the best of the opportunities we can control. Thank you for pointing that out. We are happy that your garage door issues are now taken care of and that you are satisfied with the end result. We appreciate your business and hearing of your experience.

Donny-    Installer Service Provided:
Install Garage Doors

Product:
Garage Doors

New Door Sales and Installation Team: Donny- Installer
Review:

The technician called to advise me of his expected arrival. Upon arrival he was friendly and polite. I showed him the problem and after he completed his inspection he gave me a quote. Work was completed in approximately 30 minutes. I was happy with the result and considered the price reasonable.

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A Response from: Kristi Hartmon

We are pleased to hear that you were happy with your recent garage door repair visit. We appreciate hearing what steps of the repair process our customers appreciate and we will continue to offer that level of service from start to finish. Thank you for your business and your review.

Colton - Technician Service Provided:
Garage Door Opener Repair

Product:
Rollers

Service Team: Colton - Technician
Review:

Knowledgeable and efficient technician. Explained everything and also reviewed door condition

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A Response from: Kristi Hartmon

We appreciate hearing that you were pleased with your recent garage door service visit. We aim to get it fixed right the first time and the condition report is a valuable tool we use to help us come up with custom solutions for you. Let us know if you need anything further in the future, we're here for you.

Jason - Install Manager Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

New Door Sales and Installation Team: Jason - Install Manager
Review:

Alex was awesome! Super nice guy, and very high quality work. I could not be happier with your company. Thank you!! David

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A Response from: Kristi Hartmon

It is so nice to hear that you are happy with your service and your technician. We appreciate hearing from you and thank you for your business.

Alex - Technician Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Service Team: Alex - Technician
Review:

Our garage door opener died on us and I called Precision on a Friday afternoon. Their installer Mike was here at noon that Sunday, right on time. Super Bowl Sunday no less. He was very polite, courteous, and professional. He shared the options, upgrades, and accessories, but at no point did I feel pressured to buy. Mike was done within an hour and we have a much quieter, more efficient garage door opener. A very happy customer in Corcoran. Would definitely recommend them to anyone. Thank you!

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A Response from: Kristi Hartmon

We are so happy to hear that your garage door needs were taken care of promptly and correctly. We are glad that you got all of your questions, issues and options explained to you effectively so you could make the decision for the repair that was perfect for you; and that you are happy with your purchase. We aim to serve our customers and each of their needs individually. It is good to know we have gained a new customer and we welcome your referrals. Thank you.

Mike G - Technician Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Team: Mike G - Technician
Review:

If you ever need ur garage door fixed do not use this company. They will overcharge you. Technicians are fabulous. Company rips people off. They wave the $75 service fee if you use them but charge a minimum of $215. I had my cables replaced on my garage door. They charged me $83 for the cables when you can buy a pair @loweshomeimprovement @homedepot @menardshomeimprovement for like $8.99 @precisiondoorusa bad company and worse manager customer service. #badbuisness

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Jason - Install Manager Service Provided:
Garage Door Repair

Product:
Cables

New Door Sales and Installation Team: Jason - Install Manager
Review:

I appreciate the quickness someone came out to fix my garage door he explained everything to me and I installed MyQ on my phone and he showed me how to hook it up and I am very well satisfied for the good work thank you much

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A Response from: Kristi Hartmon

Thank you for letting us know that timely and informative customer service is important to you and that we excelled in both of those areas. We are happy that your garage door repair visit was a success and that you are happy with the outcome. We appreciate your business and your feedback.

Jonathan - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: Jonathan - Technician
Review:

My springs broke on my garage door so my vehicle was stuck in my garage… Precision was very prompt and efficient… my tech was amazing. Very thorough and explained everything so nicely… Precision is my go to now for my garage door needs. Thank you so much for an amazing job.

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A Response from: Kristi Hartmon

It is great to hear that your garage door issue was resolved quickly and that you are happy with the service you received. We appreciate hearing that our Customer Service exceeded your expectations and are honored to have gained a new repeat customer!

Jason - Install Manager Service Provided:
Garage Door Repair

Product:
Springs

New Door Sales and Installation Team: Jason - Install Manager
Review:

Great service, Jonathan answered all questions I had.

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A Response from: Kristi Hartmon

Thank you for letting us know that Jonathan was helpful and informative. Should you need anything further in the future, let us know. We certainly appreciate your business and you feedback.

Jonathan - Technician Service Provided:
Garage Door Repair

Service Team: Jonathan - Technician
Review:

Thanks for the prompt service and honest diagnosis of the issue we were seeing with our garage door. Just had Jesse perform a serive check on the door today. Got estimate to fix issue at a later date, and will use Precision for our garage door needs going forward.

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A Response from: Kristi Hartmon

You're welcome! We appreciate your business and are happy to help with your repair when the timing works for you.

Service Provided:
Garage Door Repair

Review:

Quick, easy, honest, friendly, knowledgeable. Would recommend!

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A Response from: Kristi Hartmon

Simply put, thank you! We appreciate hearing such complimentary feedback. We appreciate you and welcome your referral business!

Alex - Technician Service Provided:
Garage Door Repair

Service Team: Alex - Technician
Review:

I chose Precision Door because you are the vendor we have used in the past. You installed a new garage door opener a couple of years ago, and it has worked very well since. I needed a second remote which Devon Nelson brought over and programmed for me this morning. Your technicians are always friendly and very professional. I appreciate their service very much.

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A Response from: Erica Amundson

It is great to hear from a satisfied return customer! We are honored to have earned your repeat business and to know that you are also a helping with referrals in taking time to post this review. We appreciate your support and are here to help you when you find yourself with any garage door or opener need.

Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

Our garage door would not operate due to a broken spring, not a good deal, so I went on the internet and Precision had a lot of good ratings and comments. Its was later in the day so when I called, we were able to get an appointment at 8:00 the next day! Alex showed up and we had him replace both springs and he was done in a short amount of time. Everyone we dealt with was very kind and courteous. Definitely use again.

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A Response from: Erica Amundson

While we hope you don't have to use us again, we are happy to be of service! Glad to hear Alex took care of your broken spring and that the whole team was able to get you on the schedule and taken care of in a timely manner. Thank you for letting us know you had a positive experience with Precision. We appreciate you choosing to do business with us and for sharing your positive experience with others.

Alex - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Alex - Technician
Review:

Jonathan was fantastic! He fixed my garage door and gave me two new remotes. Couldn’t be any happier. My stress and worry are over. Recommending to family and friends.

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A Response from: Erica Amundson

Thank you for choosing Precision and for reaching out to share your experience. We are glad to have helped in your time of need and are happy to receive any referrals you have for us!

Jonathan - Technician Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Service Team: Jonathan - Technician
Review:

Wonderful service technicians, always knowledgeable and courteous. I’ve used them twice now for work and I’m impressed both times on how quickly they diagnosed the problems and solve them. Thank you

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A Response from: Erica Amundson

Thank you, Jim, for your repeat business and for sharing your experience with others. Referral business is treasured and we are honored to have earned your business. We appreciate you.

Jonathan - Technician Service Provided:
Garage Door Repair

Service Team: Jonathan - Technician
Review:

Polite and knowledgeable. It was an easy fix and well worth the trip charge

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A Response from: Erica Amundson

We appreciate hearing from our customers and am glad that your garage door issue was easy to address. We value your business.

Service Provided:
Garage Door Opener Repair

Review:

They came out quickly to assess my broken door and were able to install a new door a week later. They were on time, courteous and fast. Removal of the old door and installing a new one was done in a little over an hour. I'd use them again.

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A Response from: Erica Amundson

Thank you for your business and for letting us know the entire new door install process went smoothly. We value your feedback.

Donny-    Installer Service Provided:
Install Garage Doors

Product:
Garage Doors

New Door Sales and Installation Team: Donny- Installer
Review:

Considerably more of a cost to fix my garage door than expected. The technician was very professional and thorough in explaining the needed services.

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A Response from: Erica Amundson

Thank you for your trust in our recommendations in fixing your door right to get it done in one trip. We know you will be happy with the long-lasting results and value you as a customer.

Jason - Install Manager Service Provided:
Garage Door Repair

Product:
Springs

New Door Sales and Installation Team: Jason - Install Manager
Review:

Devon was fantastic. He was on time and very open about all of the costs and why he was replacing things. 20/10 service!!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

We had Ryan come by to fix our broken garage motor mount. It was an awkward mount that didn’t have a straight forward repair but Ryan did a great job repairing it and making it work. It was great service and I appreciated his honest assessment at the end of what we were dealing with. We will definitely be using this company in the future.

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Service Provided:
Garage Door Repair

Review:

I really appreciate the ability to schedule 24 hours a day. Jonathan was a knowledgeable and realistic technician providing options and quick service. I will definitely use your company for any future garage door needs!

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Jonathan - Technician Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Service Team: Jonathan - Technician
Review:

nice job. The service man arrived on time, garage motor replaced nicely.

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Jason - Install Manager Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

New Door Sales and Installation Team: Jason - Install Manager
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Suite C

St. Paul, MN 55117
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