All 2 star reviews for Precision Garage Door of St. Paul

WITH 1,045 REVIEWS

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OUR AVERAGE RATING

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Precision Garage Door of St. Paul
has received 3 reviews, averaging 2.00 Stars:

Date: 05/27/2020

Garage Door Repair
Maplewood, MN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.

Review:

I failed to do my homework, so I deserved to pay at least twice for the repair that was done. I was charged $480 (includes a $25 discount for seniors) to replace the tracks on my garage door. I thought at the time, it was high but was under a bit of a time constraint. Afterwards, I researched and discovered the same replacement averages about $200 to $250. The repairman was here for all of an hour, spent about 35 actual minutes on the replacement of the track on both sides of the door. So, shame on me for failure to do the proper research I usually do before getting a project done and shame on me for not getting more than 1 quote.

- Jo Ann Cochran

Service Provided:

Garage Door Repair

Technician: Jason - Technician

Date: 12/14/2018

Garage Door Opener Repair
Maplewood, MN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.

Review:

Technician was very friendly and helpful. Would have given 5 stars if they didn't charge me 200 bucks for a sprocket replacement kit that you can get on Amazon for 20 bucks. Next time I'll go a few days without a garage door opener and fix it myself. Wish I would have priced the kit before they fixed it. Won't be calling these guys again! What a ripoff!

- Eric McGraw

A Response from: Erica Amundson

Thank you for letting us know about your experience. I am happy to hear that we were able to get your issue resolved in a friendly and timely manner. We are a home service company striving to offer same-day service. We are professionals, with all of the right tools, stocking quality parts on our trucks in order to fix it right the first time for our customers. Our pricing is competitive in the industry and includes the 25-point inspection that was done on your door and opener which ensures a complete solution. We will be here to honor our warranties and are happy to save homeowners valuable time so they spend as little time as possible inconvenienced by garage door issues.

Service Provided:

Garage Door Opener Repair

Product:

Opener

Technician: Devon - Technician

Date: 01/06/2017

Broken Garage Door Spring Repair
Minnetonka, MN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.

Review:

Prompt reply to request for service. Service technician called to confirm appt. even came early. Did through assessment and went over repairs and pricing. Showed me all the repairs. Courteous. Would recommend to others.

- Gene Mickelson

A Response from: Erica Amundson

Thank you for your feedback, we appreciate you taking the time to let us know of your experience.

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs