Garage Door Repair in Minneapolis & St Paul

Roger Schultz

Well Joe...we JUST placed our order, so we don't know how our new door is.

Dane Burbank

The price to have torsion springs fixed on a 225 lb door was 818 dollars. The retail price of powdercoated 225 lb door rated torsion springs is roughly 200-300 dollars tops. Where is the other 500 dollars going on a 1.5 hour estimate and fix? Please share the price breakdown.

Matt Rudi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service Technician Chuck was very professional. Pricing was significantly higher than our final solution provider.

Paul Ripley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service by your technician was great! Timeliness was great! However, your pricing was excessive! In comparison to other companies you charged me double on the springs which I am not happy about. I have had work done on garage doors prior to and have never paid as much as this time. Based on that, I will have a difficult time coming back. Paul

Nancy Lescarbeau

Sticker shock... single 9' door...20+ yr old... the price quoted, was $100. Less than a : double-insulated with decorative hardware and windows At another location! (purchased 5 yrs ago.) Ouch. I know everything has gone up, but double??? Nice salesman tho- knowledgeable and comfortable to talk to

Positivevibes

My garage door was not opening or shutting, I could see and hear there was power. First tech came out, 10 min later he tells me “it was the sensor, wasn’t aligned right”. Ok, fast forward 12 hours, I try to leave for work and the garage opens a few inches and stops and blinks at me- I call precision back and scheduled the next visit 48 hours later. 2 techs show up on 5/7/26, they tell me “when the newer motor was placed, they didn’t replace the sensors”, so one of them replaced it- the new sensors were left on the wall by the garage by the previous owners. It worked for 1 or 2 full open/shut cycles and back to the sensor issue by the next day. I’m tired of calling, I’ve paid hundreds of dollars at this point, for nothing. I will now wait for a phone call back to reschedule another visit. I am by no means handy in the garage but I was able to measure to see that the sensors aren’t lined up. This has wasted money and time, having to be home when they arrive. Can someone just make the adjustment and fix it? 5/14/26 Follow up- Technician Pat B came back out. He came out on the first visit also, he was short with me and didn’t actually look at the sensors. I told him the same thing as initial visit early May, garage door doesn’t open or close reliably, it will open 2 inches at times or 1/2 way and other times it will open and shut fully. I stayed in the garage during this visit so I could see what he’s doing. The blinker on the motor would flash different codes, he was looking up the code on his phone when I told him the big white sticker on the motor tells me what the codes mean. He didn’t listen to me, talked over me, so I got on the ladder so I could take this picture to show him. He told me the sensor eyes don’t need to be exact and he didn’t know what the problem was (and it’s not the sensors any longer) but said the fix will be expensive. Because the motor is older 7/2013 he said to just replace it. The truth is, I might need to replace it but the fact that he flat out said he didn’t know what was wrong, I asked “if you don’t know what’s wrong- how can you suggest replacing it all?” I asked if he had a diagnostic kit to figure out what the actual issue was. He did not. If you’re a woman reading this, I would not recommend him coming to your house, he doesn’t listen to you, interrupts you and acted like he truly doesn’t care. I asked him to leave and I will not be giving precision any further business. I called Black Hawk garage out of Baldwin to come out and assess the problem, as they were recommended by neighbors. Update 5/14/26 Brent from Black Hawk garage came out. Turns out the problem was the outlet that the garage motor was plugged into. Had nothing to do with the actual garage door or opener. It's now working beautifully and I didn't have to replace anything. I would never recommend Precision to anyone I know. Teach the techs the basics, guys. Thank you Brent! Update 6/1- changed from a 1 star to a 3 star due to customer service and honesty. They refunded the money I had paid.

Pat Borer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your service and service technician was excellent. However, your invoice was too costly and I wouldn't recommend you to anyone. There is plenty of competition to choose from. Pat

Lynn Buehner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Noah who installed the new opener was great - he explained things well and was very professional. The problem I had was trying to pair the opener to my f150 . After trying several times doing the procedure through Ford, LiftMaster and other online suggestions, I called Precision for suggestions or help from tech support. The response I got was, “I’ll have to talk to my manager and get back to you”, which never happened. My trucks system is called Car2U (vs Homelink) and the info I found states it should be compatible. Bye the way, LiftMasters manual is awful .

Angie Konkol

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My husband would like to discuss some of the work that was done on 4 21-26 if Shawn would be willing to give him a call his number is 952-913-2305

Charles Silver

I agreed to pay the money, but for what he did, I should have been charged much less. I know it is all about the money but….. I will not recommend you to my friends.

Jo Dougherty

They replaced the weather strip along the bottom of the door and also made some adjustments which left the top of the door lower and letting in cold air. When I asked them to come back and readjust the door, they came, but said it couldn't be undone. Disappointed.

Paul Davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

response, quality, and communication- 5 stars. Pricing- 1 star.

John Estevez

I thought he was trying over sell the garage products and when he tried to explain the system was fine when he tried to show me as n example

Zachary Stensland

Great service and quality explanation of what was going on. Just simply very expensive… I figured $800 was going to be a lot, but then was told $1,300. What can I say… you need a working garage door.

Mike Barnett

I appreciate them coming out so quickly, but I’m not sure why it cost $1100 to put in a new spring and bearings. The car seemed extremely high

Chris Reece

EDIT: I got a refund on the deposit. A rep from the company called, and had a genuine conversation with me, and offered to refund the $85 service charge without me asking. Because of this, and the overall good customer service provided, I am raising my review from 2 stars to 3. Original review below. I don't leave reviews often, but I have to when it comes to this place. We will start with the good. They're available, punctual, kind, and incredibly flexible. The technician that arrived at our home was genuine, down to earth. When I told him I wanted to take a moment to discuss the quote, he gave me the entire iPad to review with my spouse. The frustrating: PRICE GOUGERS TO THE FULLEST EXTENT. I called them out for a broken spring and cable, and was told every singe part of my garage was falling apart and that I needed a whole new system and motor. I was a little skeptical here as I live in an 11 year old suburban home, but this is not my area of expertise, so I trusted them. They wanted to charge me 3100... this did NOT include a new door. The new motor itself was $1100... the same one I can buy at Menards for $250. I went with a quote that included them replacing everything except the motor for $2,000. They would need to come back in two days to actually complete the work. After hearing so many people react to me telling them about the price, I decided to call a couple other companies. I read over the quote with them, and on average, the price range I got back was $600-$800, and if I wanted to also replace the motor AND get a new high end door, the total was around $2500. But the best part... when the new company came out, what I genuinely needed was just a $480 fix and the rest was fine. I am now working on getting a refund for the deposit and will update with how that goes. Only call this company if all other options are exhausted, or financial planning is of no concern.

Timothy Hamre

I am writing this review after hiring this company to repair my garage door. My thoughts: they were extremely high priced. I believe they use flat rate pricing. It cost $800 just to change a couple cables, and tracks on both sides. The technician was friendly and seemed knowledgeable. He thought the wrong springs were used, I'm not sure if this is true or not. Or could he be trying to sell me more? In any case, I would check with other companies before making this decision. Also I have to have him come back next week for two things. So for me, the main drawback was the high price.

Taylor Gould

Their availability on a weekend was a HUGE plus. Also, the technician they sent out was very knowledgeable, easy to deal with and friendly. I had one major issue with them. They aren't able to service garage door spring mechanisms with internal springs (Wayne Dalton brand). I understand that this is their prerogative. However, it would have been helpful if during me booking my appointment that they had asked what brand I had up front. It would have saved them a trip and me a bill for $85 only for them to tell me they can't do anything other than install a completely different system for $1200+. Overall though, other than this issue, I would use them again.

Jim Dougherty

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Initial response was great. We had a salesperson out the same day we called on 8/21. After the salesperson verified the door we chose was in stock, we were told we would be getting a call in a few days to schedule the installation. After 2 1/2 weeks of no contact,we called only to be told the door was missing a panel and the additional panel would arrive the following Tuesday. We again had no contact to update/schedule the install, therefore called again on Friday. We were set up to have install the next Thursday between 11 and 1. At 2 pm, having not heard from the installation team,we again called as we needed to leave home for another commitment. Today, 6 weeks after our initial contact with the salesperson, we finally got the door installed. The installers were friendly and knowledgeable. But due to the poor communication from the office, I am not sure we would use your company again.

Kathryn Carlson

We were originally told that the door we wanted was in stock and could be installed in a couple of days. After we agreed to the purchase of the door and made the payment of the first half, then he informed us that it may be two or three weeks, as they had a prior contract to install 200 and some doors in a development, while we had a door stuck open leaving our garage wide open to theft. We had to find a way to get the door closed. When they came to install, they did a quick job and we were happy with the installation and the new garage door. However, someone on the installation team was vaping inside our garage, which is dangerous to someone with COPD. They did not ask permission to do so. Maybe they think that vaping is not harmful to others but it can be. I find it very unprofessional for service company employees to vape or smoke or any other behaviors that can be harmful to the health of the customer. I also received a notification from Precision Door Company that after having paid my deposit with a credit card, I now had the ability to pay the balance online via ACH to "save the credit card processing fee". However, the balance showing included the 4% processing fee charged on the entire amount of the garage door installation. So how would now paying the balance via ACH save me money? I was already charged the entire processing fee. Maybe other people don't take the time to figure that out?

Ross

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had Alex come out and check out my garage door which was opening crooked to the right and sometimes hitting on upper door pulley. The door would stop and not open unless I tried it several times. Alex said there wasn't much he could do but said I could put some washers on the top roller to keep it from pulling to the side. He gave me the washers. After he left, I tried to put washers. I then noticed the top support bracket screw had ripped through the sheet metal and wasn't supported. I drilled another hole, put in a new bolt and now it works. I think it's something they should have caught.

CB

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

First I’ll say that everyone I spoke with to inquire for a garage door spring repair were all very friendly. Adam the technician who came to my home was very friendly and very detailed with giving me the overview of his findings for the repair, which I found helpful. However the price I was quoted was almost twice that of other companies I had spoken with, felt he was trying to upsell me on other items (new ballbearing and rollers) that weren’t really necessary. I decided not to go with this company so can’t truly rate their product/service. They may have superior products, I really can’t say since I didn’t use their service, but their cost was substantially higher than others.

Mirza N.

Good service, but VERY EXPENSIVE! I scheduled the service online to replace a broken spring on my 8yo dual garage door. Got an appointment right away for Mon (8a-10a). They confirmed the appointment via txt msg. On the day of the arrival, they sent a name & photo of the tech that was on his way to fix the garage door. Really nice and professional guy, Alex. He inspected the garage door, and gave me an estimate of $1245 to basically replace all removable parts (bearings, cables, springs, etc.) I decided not to move forward with it, and I was ready to pay mandatory $85 for his visit, but he revised the estimate to just replace the two springs along with center and end bearings for $869, which I thought was still high based on market research. I needed to get the door fixed due to upcoming travel, so I agreed to it. It took Alex 30 mins to complete the work. They accept checks and credit cards, but there is an additional 3% charge for credit cards! To give you an idea of total costs: I paid 2 x $345 for two springs: PDS 250x39 - 1-3/4" ID LHW SP Green Powder Coated High Cycle Torsion Spring; $37 for Center Bearing; and 2 x $71 for two End Bearing Plate 12 ga. Also, to replace 12 roller wheels on my single garage door (to reduce noise) the estimate was $245, but I didn't go for it. I would highly recommend getting a couple of quotes over the phone before having them come over, so you are not on the hook for $85 mandatory charge.

sd klimos

UPDATE: Recently upgraded my review due to Precision's efforts to rectify the situation. They reached out and offered to have a different service person come to review what was recommended and replace any parts that needed it at no charge. I did not take them up on their offer, but appreciated this level of effort from the company in response to my review. They also did refund the service fee I was required to pay which does demonstrate a commitment to customer satisfaction. ORIGINAL POST (edited): I still encourage people to get other quotes and recommendations. After seeing a broken spring and calling Precision to replace the springs, their technician came back with an estimate for over $1300 in work, approximately $700 of which was for the springs. Paid the service fee and called another local, family-owned company. 1/2 the price for just the spring replacement and walked me through why and how everything else Precision quoted was ok and what to be looking for. Reassured me the door was safe and not at risk of all the things Precision did. If all those things truly come about then I'll adjust my post, but we felt much more comfortable with another provider. If you choose to go with Precision, ask questions and seek input from supervisors to confirm anything you are uncertain about. They seem committed to custom satisfaction but may still need some work in the initial execution of that when providing estimates.

Andy Toivola

Alex fixed my main problem right away as he only needed to adjus one of the rails. I had replaced a broken cable which I had replaced befoe he can. While he was here he noticed that the cable was loose but did not offer to adjust the tension so my garage door would open and close smoothly. He billed me $120.00 and gave me a quote for over $500.00 to lube and tune my door.

Robin G

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Hidden charge for credit card service fees. Say they have pictures that we did not have rollers when we did. Said we need parts that we did not just wanted to have the springs and cable fixed. I will not use them again.

Eric Iverson

Great service from scheduling appt and from the in site tech. Prices for the replacement parts are extremely expensive IMO but what are you going to do.thwy know you need your door fixed.

Andrew Starzinski

Fast service, very knowledgeable, and everything was explained fully! Downside is service is very expensive.

Jennifer S

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thee service was.great however I felt thee prices were waaaaay over there top. Originally I was quoted over $700 for cable replacement and then asked what price point I was thinking?? I have a person that usually repairs for me whom quoted the same repairs completed at $200 and I was charged $430 which really bit into Christmas funds ???? The service was fast and very friendly however price was my issue and unfortunately will likely be the reason I can't afford to use them in the future