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Precision Garage Door of St. Paulhas received 2430 reviews, averaging 4.94 Stars:
Lake Elmo, MN
North Oaks, MN
I have used Precision Door before and was very happy with the service. Recently my spring broke and they had someone out the same day I called. The service tech, Pat Rough, was polite and very efficient. He explained all my options and fixed the problem immediately. He is an excellent service tech and I highly recommend the Precision Door for your garage door needs!
- Dennis Johnson
Mound, MN
Chad was great! Thanks for the help.
- Johnny Range
Chanhassen, MN
Positive 1. Easy to schedule 2. Technician arrived on time Negative 1. No condition report was provided 2. Quotes were discussed over the phone and were not emailed before the work was done. 3. The service fee on the credit card was not communicated earlier 4. The parts roughly cost more than twice what is listed online. Overall, it was expensive. I have the condition report from the previous visit, where all components that were replaced are listed as green. I'm not sure if things need to be totally replaced in a span of two years. End Bearing Plate 12 ga w/Bearing LH - The most expensive item on Amazon is $23, and it was priced at $71 PDS 234x35 - 1-3/4" ID RHW SP Green Powder Coated High Cycle Torsion Spring. Similarly, the Most expensive was $129, which was priced at $330.
- VR
Roseville, MN
Over all .....best in show... first class .... well run business...!!!.... Very satisfied every time I need garage door service .....Jameson was a total expert .... and master at his job ..... I couldn't have possibly received better, quicker, or more precise service .....Jameson represents your company extremely well in the field and you should be very proud of him. If he is due for a raise I would do it quickly...!!!....and if he isn't ..... well I would strongly suggest it ....
- Joe Hermes
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Apple Valley, MN
Adam M. showed up as scheduled. Was courteous and on time. Knowledgeable and seemed to really care about solving my problem. Did online research and came up with a solution that will hopefully solve my issue. Was very thorough and provided a series of options depending on budget or concerns. Adam is good at his job and I wouldn't hesitate to recommend him to others. Employees like him are tough to find.
- Dennis Milner
Farmington, MN
Overall great experience, fixed and updated only what was needed to keep my garage door running smoothly! Also installed a new key pad! Will definitely use for all my garage door needs!
- Cassandra Francis
Wayzata, MN
Great service from Precision Garage Door. Had a cable come off my door, which ended up bending a couple of the tracks. Technician was very professional -- did a thorough inspection with pictures and then gave me an estimate with a couple of different options at different price points. Completed the work (on a Saturday) in less than an hour, cleaned up well, and took photos of the repairs. Would definitely hire them again for garage door repair!
- Mike Whittington
Saint Paul, MN
Advertisement, I was so pleased to get it taken care of that day. Chuck did a nice job and very pleasant Man. Thank you!!
- Diana Steiner
Maple Grove, MN
James Magaard did excellent. His very polite. And he advice me about what need to be repairs next or get done! Very knowledgeable!!
- Emma Cariazo
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Service Team: James - Technician
Maplewood, MN
I had Alex come out and check out my garage door which was opening crooked to the right and sometimes hitting on upper door pulley. The door would stop and not open unless I tried it several times. Alex said there wasn't much he could do but said I could put some washers on the top roller to keep it from pulling to the side. He gave me the washers. After he left, I tried to put washers. I then noticed the top support bracket screw had ripped through the sheet metal and wasn't supported. I drilled another hole, put in a new bolt and now it works. I think it's something they should have caught.
- Ross
Minneapolis, MN
James did a wonderful job repairing our garage door. He was very thorough in explaining the issues related to its malfunction. A pleasure doing business with the James and the office personnel.
- Mary Worley
Hudson, WI
Technician was fantastic. He knew I was dealing with a tight budget and offered several solutions. He started by asking what my goals were (i.e. to keep it operable as long as possible, to increase security, to make it as safe as possible, etc.) which helped me decide what I wanted to have done. He gave me a direct quote for the different options, and even though I decided on two new motors/openers with new keypads, etc. he had the equipment on hand and was able to replace everything right then and there. When he was finished, he checked over everything with me, explained some additional features, and asked if I had any questions at all. 100% pleased with the service!
- Kari Hermansen
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Service Team: Brian - Technician
Roseville, MN
Went right to the problem and cleared it up in a matter of minutes. Got all inputs working.
- John Rutherford
Lake Elmo, MN
Everyone I talked to was very kind and helpful I was just shooed at the total price, but please with the rapid response to fix my garage door spring The installer was super nice and helpful. He explained everything
- Carolyn Schultz
Saint Paul, MN
Chuck and Jason arrived right at the beginning of the scheduled appointment window. Assessment of issue and estimate for repair were both well-explained. Work was completed efficiently, and we were politely thanked for our business. This is our first time using Precision Garage Door Service. We were very impressed and would recommend them to others.
- Andrew, West St. Paul
Chaska, MN
I couldn’t be more pleased with the speed of the original service call from Art, the fair price for a high quality product, the timing to wait for install, the amazing install crew, Mitch and I believe Mark, the brilliant job they did, the respect with which they treated me and our home, and their maintenance instruction. Precision Door has mastered the art of customer service to a T. I am so grateful!! Thank you very, very much!!
- Kathleen Meyer
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Inver Grove Heights, MN
Very professional service by Mr Rough.
- Merle Bryan
Hudson, WI
We had prompt and efficient service from Precision Garage Door. James texted us in advance and arrived when he said he would, did a great job of describing our problem, and he offering us a few options. He had all the parts needed in his truck, and finished the job just about the time he said he would. He did a great job, and was friendly and articulate. We will be calling Precision Garage Door again, when needed. Thanks!
- John Lestock
Burnsville, MN
Pleased with service and chuck's courtesy. Nice work. Wish he would have mentioned the 3% CC service fee - would have written a check.
- Robert and Joann Cramer
Northfield, MN
If Adam is indicative of you technicians, you have one of the best companies I have used. He was punctual, emailed and called to let us know when to expect him, which was right on time. Explained what he found and because we trusted him we went with his suggestions. I didn’t feel he was just trying to upsell.
- John Roberts
River Falls, WI
I am most happy when things run smoothly. Now my garage door runs smoothly and quietly thanks to the Precision Garage Door professionals. The young men were friendly and thorough, explained everything and answered all my questions. Their work meets my complete satisfaction.
- Linda P
Thank you for sharing your positive experience! We’re thrilled to hear that your garage door is now running smoothly and quietly. It’s great to know that our team provided friendly and thorough service while addressing all your questions. Your satisfaction is our top priority, and we’re glad we could meet your expectations. If you need anything else in the future, don’t hesitate to reach out. Thanks again for choosing Precision Garage Door!
Apple Valley, MN
First I’ll say that everyone I spoke with to inquire for a garage door spring repair were all very friendly. Adam the technician who came to my home was very friendly and very detailed with giving me the overview of his findings for the repair, which I found helpful. However the price I was quoted was almost twice that of other companies I had spoken with, felt he was trying to upsell me on other items (new ballbearing and rollers) that weren’t really necessary. I decided not to go with this company so can’t truly rate their product/service. They may have superior products, I really can’t say since I didn’t use their service, but their cost was substantially higher than others.
- CB
Thank you for taking the time to provide feedback on your experience. We’re glad to hear that you found our team friendly and that Adam took the time to explain the repair details. We strive to offer comprehensive assessments and to ensure transparency, but we understand your concerns about pricing. We aim to offer competitive rates while also maintaining high-quality service and products. We appreciate your feedback on the upselling aspect, and we’ll use this to review our approach to ensure we’re providing value without pressure. If you have any further questions or need clarification on our pricing or services in the future, please don’t hesitate to reach out. We hope you find a solution that meets your needs and budget. Thank you again for your input.
Rosemount, MN
Went above and beyond the call of duty. Arrived early which was nice and got the job done real quick. I was impressed. Also, very pleased with the way the company operates, sending a picture of the service technician so I know who to expect. I reached out to them around 2am in the morning and someone contacted me at 2am in the morning setting up an appointment. Nice to know there are still businesses out here that do business the right way. Yes, I would recommend.
- Gary
Thank you for such a fantastic review! We’re delighted to hear that our technician went above and beyond and that our 24/7 support met your needs so promptly. It’s great to know that you appreciated the technician’s early arrival, quick work, and our proactive communication, including sending a photo. Your kind words about our approach to customer service mean a lot to us. If you ever need assistance again, we’re just a call away. Thanks for recommending us!
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Service Team: Adam - Technician
Coon Rapids, MN
Technician was on time, professional and knowledgeable Very good experience
- Larry W
Thank you so much for your positive feedback! We're thrilled to hear that our technician provided timely, professional, and knowledgeable service. If you ever need anything else or have any questions, don't hesitate to reach out. We look forward to serving you again in the future should any need arise!
Hudson, WI
Had previous service done by you. I knew you would be reliable and knowledgeable. Chad, today was timely and efficient and provided good in formation for maintenance and future, if needed.
- Michael Y
Thank you for being a loyal customer and for taking the time to leave us a review! We're delighted to hear that Chad provided you with timely and efficient service, along with valuable maintenance information. At Precision Garage Door, we strive to maintain reliability and knowledge in all our services. If you have any further questions or need assistance in the future, please feel free to reach out. We appreciate your continued trust in us!
Hopkins, MN
Very thorough inspection - Issue quickly fixed - Reasonable pricing - Pleasant and knowledgeable technician.
- CraigP
Thank you for your review! We're delighted to hear that you had a positive experience with Precision Garage Door. Providing thorough inspections, quick resolutions, reasonable pricing, and pleasant, knowledgeable technicians are all priorities for us. If you have any more questions or need further assistance in the future, please feel free to reach out. We appreciate your feedback and look forward to serving you again!
Minneapolis, MN
I was impressed when I called to make an appointment to get my garage door checked out/replaced & was told they'd come within a couple day. In today's world that's almost unheard of. The technician called as promised & did a great job. No pressure & an honest review of what he could do - answered all my questions & did a fantastic job. He was courteous, did a great job & I have to admit I am one happy customer. I would recommend Precision again to anyone who needs their services. I'd give them 5 stars anytime.
- Penny M
Thank you so much for your glowing review! We're thrilled to hear that you had a great experience with Precision Garage Door from start to finish. Providing prompt service and honest assessments is something we pride ourselves on, and we're delighted that our technician could meet your expectations. Your recommendation means a lot to us! If you ever need any further assistance or have more questions in the future, please feel free to reach out. We appreciate your trust in us and will be happy to assist with any garage door needs again!
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Service Team: Patrick - Technician
White Bear Lake, MN
Another positive experience with Precision! The technician was friendly, courteous, and professional. I appreciated his knowledge and willingness to answer all my questions. Once the work was completed he showed me everything and made sure it met my expectations m, and no mess was left behind.
- Sally A
Thank you so much for your kind words and repeat business! We're thrilled to hear that you had another positive experience with Precision Garage Door. Providing friendly, courteous, and professional service is always our goal, and we're delighted that our technician met your expectations. We appreciate your feedback on our technician's knowledge and willingness to answer questions. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We value your business and will be here should any additional needs arise.
Lakeville, MN
Chris, the Sales Agent is informative and prompt. The installers Mitchelle and Mark very good and professionally friendly. I did not a separate hard copy of Warranty. Can you please mail a hardcopy of the Warranty. Thank you.
- Prabhat T
Thank you for your review and feedback! We're delighted to hear that Chris provided you with informative and prompt service, and that Mitchell and Mark were professional and friendly during the installation. Regarding the warranty, we apologize for any inconvenience. It is on the back of your invoice and we'll promptly email you a hard copy of the warranty.
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New Door Sales and Installation Team: Chris - Door Designer
(651) 355-1712
(651) 355-1712(651) 605-0426
(651) 605-0426(715) 629-1310
(715) 629-1310(651) 355-1712
(651) 355-1712(651) 605-0426
(651) 605-0426(612) 326-3844
(612) 326-3844(952) 252-6189
(952) 252-6189(763) 354-7246
(763) 354-7246(763) 317-1427
(763) 317-1427Office: (952) 800-3338
14607 Felton Ct
Suite 118
Apple Valley, MN 55124
Office: (715) 201-2933
595 Schommer Dr
Suite B
Hudson, WI 54016
Office: 952-698-0131
6520 Edenvale Blvd
Ste 210
Eden Prairie, MN 55346
Great customer service and knowledgeable staff. I was also surprised how quickly my garage was repaired; it was under an hour!
- Maggie Koebele