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about Precision Garage Door
Precision Garage Door of St. Paulhas received 2432 reviews, averaging 4.94 Stars:
Saint Paul, MN
Product:
Service Team: Patrick - Technician
Maple Grove, MN
Chuck showed up earlier than expected and went right to work replacing our broken spring. He was very concerned about our rusty cables and we agreed to replace them. I would recommend Precision for all garage door repairs.
- Doug Willer
Product:
Service Team: Chuck - Technician
Eagan, MN
A neighbor used your repair and was very satisfied.
- Dianne Axelrod
Eden Prairie, MN
Easy to schedule and appointment, tech (Patrick) arrived on time and did a great job fixing the multiple issues with my garage door.
- Mark David
Chaska, MN
We had extensive work done on our garage door. He went through my options clearly so I could understand what I am getting. We chose to do everything knowing the work done would benefit us in the long run. Very professional and great to work with leaving us feel confident in the work we paid for.
- Penny Kaspszak
Eden Prairie, MN
I recently had the pleasure of having my garage door repaired by Bryce DeBilzan. My garage door's torsional springs were causing issues, and the technician quickly identified and resolved the problem with utmost proficiency. Bryce demonstrated great attention to detail and a commitment to ensuring the door was functioning perfectly. I was particularly impressed with his knowledge, expertise, and the professional manner in which he carried out the job. He took the time to explain the repair process and provide valuable advice on maintaining the garage door to prevent future issues.
- Dragana Jandric
Thank you so much for your detailed feedback! We’re delighted to hear that Bryce provided excellent service and resolved the issue with your garage door’s torsional springs. It’s great to know that his expertise, attention to detail, and professional approach made a positive impression. We’re glad he could also offer valuable advice for maintaining your door. If you have any more questions or need further assistance in the future, we’re always here to help!
Product:
Service Team: Bryce - Technician
Woodbury, MN
Amazing service. Chuck was very informative and friendly. Honest, professional and timely service. Glad they are my provider and will be sure to keep my yearly maintenance up to date.
- Lilah Wiatr
Lilah, Thank you for the glowing review! We’re thrilled to hear that Chuck provided such informative and friendly service. It’s great to know you found our service honest, professional, and timely. We appreciate your commitment to keeping up with the yearly maintenance and look forward to continuing to serve you in the future! If you ever need anything, don’t hesitate to reach out.
Eden Prairie, MN
My garage door spring broke on a Sunday and Precision came out and gave multiple estimates of what to do. With much explanation of the product and material. Very well explained by my technician Brian, whom was fantastic and personal. He got me up and going within a couple hours on a Tuesday. 2 days later!! Highly recommend and will be using them moving forward
- Casey Larson
Casey, Thank you for your fantastic review! We're delighted to hear that Brian provided thorough explanations and great service, and that we could get your garage door up and running so quickly. It’s wonderful to know you’ll be recommending us and using our services in the future. If you ever need assistance again, we’re here to help!
Product:
Service Team: Brian - Technician
Vadnais Heights, MN
Timely and efficient installation. Donny and Isaac were friendly and professional. End product looks great.
- Gerald Adams
Gerald, Thank you so much for your kind words! We're thrilled to hear that timely and efficient installation was provided by Donny and Isaac. It's wonderful to know that they were friendly and professional throughout the process. Enjoy your new door! If you need anything else or have any questions, feel free to reach out.
Product:
New Door Sales and Installation Team: Isaac - Installer
Coon Rapids, MN
Thank you James for your efficiency!
- Vicky Langevin
Hudson, WI
I am impressed with the service we received when I called to report a problem with our garage door closing. I got an appointment for service quickly. There was good communication from Brian who came to service the door. He efficiently and professionally diagnosed the problem and made the repair. His experience was evident.
- Carl Schoenbeck
Maple Grove, MN
The service I requested was completed promptly and very professionally. James did an awesome job of completing the work. He was very careful to explain everything that needed attention and provided me with guidance on what needed immediate attention. James was very clean and did not leave any debris, which I greatly appreciated.
- Marlowe
Maple Plain, MN
From the sales rep to the installers everyone was kind and explained all steps clearly. The installation crew was especially helpful with items that needed to get beck into the garage. We are thrilled with our new door! The quality is amazing!
- Jennifer Justen
Product:
Minnetonka, MN
Will recommend Precision to anyone who asks or needs a replacement opener. Bryce arrived in a clean company truck while wearing a company identified shirt, Bryce did a full inspection to determine the opener problem. Took pictures. Since motor was kaput, he suggested a replacement. Also identified roller, hinge and track issues. We agreed on a replacement from a LifeMaster with a Genie model. Total cost included system and hinge and roller replacements where needed. Anticipated problems but was extremely relieved to have none. 2 hours well worth it.
- Tom Nelson
Product:
Service Team: Bryce - Technician
Eagan, MN
Very fast and efficient service. Everything was explained well and from start to finish. It was a very simple process. Would recommend Precision to friends and neighbors.
- Jim Mach
Product:
Service Team: Chuck - Technician
Minneapolis, MN
Great technicians
- Neal Singer
Chaska, MN
Gregg was very knowledgeable and provided detailed answers to our questions about garage door openers and garage doors to make our selections. He offered reasonable cost suggestions to improve our garage door operation. He also had everything he needed in his truck to compete the opener installation and replace the garage door rollers immediately. Great service!
- Kathy Westlin
Product:
Service Team: Gregg - Technician
Afton, MN
One year ago precision door replaced a failing door opener with a slick genie system. I needed help this year with learning how to raise the door during a power outage. Precision tech James Magaard to the rescue who patiently explained the technique to me. Good service twice. Thank you, Precision.
- Elaine Santore
Inver Grove Heights, MN
Gregg was very professional, knowledgeable, and thorough. He answered all of our questions and gave us a fair and reasonable quote. We are extremely happy with the service and products we received from Precision Door Service. I highly recommend them.
- WH98
Woodbury, MN
Alex did an excellent job. He replaced the garage door opener. The new one cost quite a bit more than I expected, but then, everything does lately. He also replaced the rusted rails and the deteriorating rollers. He didn't try to sell me anything that was unneeded. He explained the remotes and vacation setting and showed me how to set them. Alex also kindly set the remote button that is part of my car. I'd never been able to get that to work before. Everything works smoothly. I would definitely recommend this company and this technician.
- Kathy Simmer
Product:
Service Team: Alex - Technician
Apple Valley, MN
The service repair person did a great job---he knew just what the garage door needed and he fixed it quickly---He knew what he was doing---I would request him again if I needed help.
- Gary Jacobs
White Bear Lake, MN
Donny was friendly and professional. Our new doors look great and work perfectly.
- Beth Simms
Minneapolis, MN
Excellent customer service, on time, very professional, fixed my problem, reliable service.
- Lita Otto
Burnsville, MN
Tech called to tell us he was available early, wanted to verify it was OK to arrive early. Listened to me explain the problem (opener was reversing after starting to close), then did a check on all aspects of the opener and the door. Presented us with a list of recommendations and costs. We decided to decline his recommendation to replace the rollers, and there was no pressure or push-back from him. He replaced the sensors, including moving the mounts from the rails to the garage door frame, lubed the hinges and replaced a broken hinge we hadn't noticed. The work was completed efficiently, at a price that was lower than we expected. We are satisfied customers, and would recommend without hesitation.
- Carol Chaplin
Mounds View, MN
Soon as Chuck, our service person came in he saw the main problem and after inspection told us all that needed to be done. Before any work was done he gave an estimate of the cost. We agreed and he was finished in less than half an hour. We were very satisfied with the job and were even eligible for a discount.
- Doran Hocker
Product:
Service Team: Chuck - Technician
Eagan, MN
Extremely satisfied with this company and the service they provided. They were able to come next day to repair our garage door. Service guys were friendly and professional, prompt and efficient as well. They did a thorough inspection of my situation and presented quote that was very reasonable. When I declined to have a portion of the work done they did not pressure me at all. Felt very comfortable with the level of service that I received. I would highly recommended these folks and would not hesitate to call them again should we need any work in the future!
- Mark Cermak
Minneapolis, MN
Very easy to work with - we’re able to get here a little ahead of the scheduled time which was a bonus. Assessed the issue and promptly advised the work that needed to be done. Work was completed in a timely fashion. Great to work with! Thanks for the great service!
- Lizanne Mcclellan
Inver Grove Heights, MN
Pleased with all aspects of our experience with Precision Garage Door. We were able to get service the same day. The tech, James M, was courteous, knowledgeable and efficient. He explained everything well and was very personable.
- Brian Sims
Product:
Service Team: James - Technician
Oakdale, MN
Gregg was great, on time and explained my options….appreciate his professionalism, sound advice, and excellent workmanship!
- Steven Daniel
Product:
Service Team: Gregg - Technician
White Bear Lake, MN
Greg did a fantastic job. Very knowledgeable on pointing out where the problem was coming from. He gave me different cost options as well. Work was performed in a timely fashion and he was very friendly and professional. I appreciate the prompt response on getting the work done. Thank you. Jeff White Bear Lake
- Jeff Greeder
(651) 355-1712
(651) 355-1712(651) 605-0426
(651) 605-0426(715) 629-1310
(715) 629-1310(651) 355-1712
(651) 355-1712(651) 605-0426
(651) 605-0426(612) 326-3844
(612) 326-3844(952) 252-6189
(952) 252-6189(763) 354-7246
(763) 354-7246(763) 317-1427
(763) 317-1427Office: (952) 800-3338
14607 Felton Ct
Suite 118
Apple Valley, MN 55124
Office: (715) 201-2933
595 Schommer Dr
Suite B
Hudson, WI 54016
Office: 952-698-0131
6520 Edenvale Blvd
Ste 210
Eden Prairie, MN 55346
This is a Soulless corporate rip off. My garage door stopped working 4 hours after a $1,000 repair. I can't close the door. The tech who did the repair left me his business 'card' that had a call center number on it, which is weird. Why would you have him give me a card with his name and a phone # if I couldn't actually get a hold of him? When I texted the number the tech used to call me in the morning, it said the number was not monitored which means you pay for a dialing service to connect me with the technician to keep a barrier between your workers and customers. When I called the call center for help, they said another department would be reaching out to schedule an appointment. When the "other department" never called me, I called back and was told I'll have to wait until tomorrow. This system of post sale deflection is by design. You have invested time, services, and planning to make it difficult to reach you, after you take my money. Why do you choose to operate this way? There was nothing local or personal about this experience. These business practices do not build trust. (even if your call center music says I can trust you)
- Matt Ferry