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Brian - Technician

Brian - Technician
Service Team
Reviews: 26
Average: 5.00 stars
Brian - Technician has received 26 reviews, averaging 5.00 Stars:
1 2 3 4 5

Brian - Technician's Bio:

Brian was born and raised in Blaine, Minnesota. After moving to Eau Claire, Wisconsin for his high school years, he joined the US Army as a Paratrooper and Jumpmaster stationed with the 82nd Airborne Division in Ft. Bragg, North Carolina. Brian has worked in several industries but has always focused on serving others. Brian currently lives in the suburbs of St. Paul with his wife and two daughters. He is a volunteer firefighter, loves woodworking and enjoys many outdoor activities.

Review:

EXCELLENT SERVICE- Highly recommend! Truly, in this day and age of poor customer service, Precision lives up to their name. Spoke to a human on the initial call, had a service person here the next day; an extremely nice, pleasant, and knowledgeable, former vet, Brian, who made adjustments on the fly for my 80 year old garage and door and it was all done in about an hour! Grateful!

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A Response from: The Precision Team

Thank you so much for taking the time to provide us with such a positive review! We are so glad to hear that you are happy with Brian's work and thrilled to know that your experience with the whole team and process were exemplary. We really appreciate your gracious feedback and are honored that you highly recommend us. We appreciate you!

Brian - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: Brian - Technician
Review:

Brian was a joy to have at my home not only did he tune up my door he helped by programming an extra remote for me he spotted an area of concern I need to keep track of. He is welcome at this home any time. It was also refreshing to have a little more mature technician to do the work he had more in common with an old fart like me. Thanks for the outstanding service. Chuck Granger

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A Response from: The Precision Team

Thank you for you feedback. It is great to hear that you are pleased with your repair service and that you found camaraderie with Brian, your Technician. We are glad to have him as part of our team and we'd be happy to assist again should you have another garage door need in the future.

Brian - Technician Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Service Team: Brian - Technician
Review:

Brian Bergstrom went above and beyond my expectations! Brian took many photos of my garage door system and showed me the repairs that were needed. I appreciated his honesty! Also Brian was very kind & respectful! If I need garage door repairs again I will call Precision and request Brian Bergstrom!

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A Response from: The Precision Team

Thank you so much for letting us know that your recent garage door repair visit exceeded your expectations. We love hearing that our repair services and the professionalism of our employees are such a value to our customers. We are proud of what we do and appreciate your feedback sharing that you would use us again; that really means a lot to us.

Brian - Technician Service Provided:
Garage Door Repair

Service Team: Brian - Technician
Review:

Appreciate coming and fixing the problem on same day the technician was very nice and did a great job

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A Response from: The Precision Team

We appreciate your business and the time you took to let us know you were happy with our timely and thorough repair service. We are here should you need anything further in the future.

Brian - Technician Service Provided:
Garage Door Repair

Service Team: Brian - Technician
Review:

Brian was outstanding. He explained everything in detail and let me know all of my options. I respect his integrity and honesty. The service was great and the work was of the highest quality. Consider me a satisfied customer. I would recommend Precision to anyone!!

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A Response from: The Precision Team

We are so happy to hear that you recent garage door repair visit was so successful and that you were treated with integrity and honesty. We love hearing that we deliver outstanding service, as that is what we aim to do. Thank you for your comments and you recommendation, we truly appreciate it.

Brian - Technician Service Provided:
Garage Door Repair

Product:
Cables

Service Team: Brian - Technician
Review:

Extremely professional, great attention to detail, friendly, considerate and nice value for the work completed.

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A Response from: The Precision Team

We are happy to hear that your service met your expectations. Thank you for your business and for taking the time to let us know of your experience. We value your feedback and are so happy to know that our repair services are appreciated. Thanks again for your business and your kind words, we appreciate you.

Brian - Technician Service Provided:
Garage Door Repair

Product:
Garage Doors

Service Team: Brian - Technician
Review:

Our technician Brian was excellent! Very pleasant but also professional. He told what was needed now but also what was needed down the line. He gave us 3 estimates.Told us what he recommended but did not pressure us to pick the most expensive. I will definitely recommend Precision and Brian!! We will be using you guys again!!

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A Response from: The Precision Team

Thank you for your honest review of your experience with our Service Technician, Brian. We value your feedback on our business practices, professionalism and expertise. Thank you for letting us know you were satisfied with the repair services you received and hope to serve you again in the future should the need arise.

Brian - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Brian - Technician
Review:

We called Precision Garage Door because when we called the ones we have used before, it sounded like they really didn't care if they did the work or not. Your company far exceeded our expectations. Our garage door runs smoother than when it was installed ca. 13 years ago! We have had a few companies come and service our garage door and our overall feeling was that they only did what was necessary while telling us that it could NOT be done better. Brian explained all of our options, showed us what parts, etc. he was talking about, but left us to freely make our own decision. He was professional, personable, and knew what he was doing and how to explain it to us. Thank you!

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A Response from: The Precision Team

You are certainly welcome! Thank you for putting your trust in us and for letting us know that our services and the way we do business is valuable and appreciated. We are very grateful for your business and your feedback and welcome your business anytime you need us in the future. Thanks again for your kind words.

Brian - Technician Service Provided:
Garage Door Repair

Service Team: Brian - Technician
Review:

Excellent work. Met all our expectations. Went above and beyond. Superb service.

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A Response from: The Precision Team

Thank you for your kind words in letting us know about your recent garage door repair service. We are happy to have been able to help and it is good to hear that your appointment was handled professionally and expertly. We are here to help should you need our assistance in the future.

Brian - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: Brian - Technician
Review:

I am so impressed with Brian and Precision Garage Door. Brian was prompt, professional, hard working and provided exceptional advice. He followed up with excellent and high quality work in a surprisingly very short amount of time. Thank you so much Brian and Precision Door. David Percival

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A Response from: The Precision Team

Thank you so much for sharing that your service exceeded your expectations. It is wonderful to hear that your garage door was repaired in a timely and professional manner with results that you are happy with. We appreciate your comments and your business and will be happy to help again should you require anything further in the future.

Brian - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Brian - Technician
Review:

What a positive experience! My technician communicated so well and nailed the tune up needed. My garage door is smooth as silk, now! No more scary lurches and scarier sounds! I am so pleased! Thank you!

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A Response from: The Precision Team

We are so happy to hear that you are satisfied with your recent garage door repair visit and the diagnosis and expert service that was performed. Thank you for putting your trust in us and for letting us know of your experience.

Brian - Technician Service Provided:
Garage Door Repair

Service Team: Brian - Technician
Review:

My garage door opener broke at 7pm on a Sunday evening. Precision Garage was at my home by 7:50am Monday morning. My technician Brian was extremely professional, very knowledgeable and laid out all of my options. I am a realtor and I will 100% be recommending them to all of my clients, friends and family!!

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A Response from: The Precision Team

We are so happy to hear that your recent garage door repair service met your expectations and that we have earned your future business and your professional recommendation. Thank you so much for sharing your experience and for the opportunity to earn your business.

Brian - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: Brian - Technician
Review:

Up front communication was completely professional. Brian arrived on time after calling to confirm that he was on the way. He inspected the door to confirm what was needed and completed the work to highest of standards. When he finished the repair and left, the work area was spotless and the door worked perfectly. A great experience all around.

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A Response from: The Precision Team

We are so happy to hear that your garage door service experience went seamlessly and that you value our high standards in communication, timeliness, professionalism and expert repair service. We appreciate your patronage and your comments.

Brian - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Brian - Technician
Review:

Brian was awesome! We had a antique door with an older spring and roller system that I feared could not be repaired when the springs gave out. Brian was able to get a new torsion bar and spring system installed despite the older setup, and was very professional and knowledgeable through the process, and it works great. Thank you!

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A Response from: The Precision Team

It is great to hear that Precision was able to help. We appreciate you trusting in our Team and our products to solve your garage door issue. It is great to hear that you are pleased with our work and the newly refreshed condition of your door system.

Brian - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Brian - Technician
Review:

Brian Bergstrom was great!

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A Response from: The Precision Team

We are happy to hear you are pleased with the recent garage door service you received. Thanks for sharing and for your patronage.

Brian - Technician Service Provided:
Garage Door Repair

Service Team: Brian - Technician
Review:

Excellent from my phone first phone call to the end result of the garage door working again. Brian was very knowledgeable and thoughtful in his approach to fixing the problem. I was surprised that he actually called me before he came here to ask me to describe the problem so he could think about it and bring necessary parts if needed. He methodically went thru the whole electrical system to determine what was causing the door to open on its own anytime. Brian replaced the part he thought was the problem and door now works fine, no longer opens on its own. He also went thru the 9 year old door and quickly replaced the cables and rollers which were badly needed. Plus it was done at a very reasonable and fair price. Wish more people operated like Precision Garage Door and Brian.

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A Response from: The Precision Team

Thank you so much for the detail you provided in letting us know what aspects of our service that you value and appreciate. We are happy to have been able to assist with your garage door opener issue and are happy to hear the repairs were performed to your satisfaction.

Brian - Technician Service Provided:
Garage Door Opener Repair

Product:
Rollers

Service Team: Brian - Technician
Review:

My garage door broke when 2 broom handles interrupted the closing of my door. Thought I could bypass, but that only made things worse. I manually closed the door & called Precision. They promptly came out next morning, estimated, & then fixed within the 2 hours allotted. Brian was extremely professional, courteous, & helpful. I'm set for some time now. Thanks for your excellent service!!

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A Response from: The Precision Team

We are happy to help. Thank you for calling on us in your time of need and for letting us know you were pleased with the service you received. Let us know should you need our assistance again anytime.

Brian - Technician Service Provided:
Garage Door Repair

Service Team: Brian - Technician
Review:

I had my garage door tuned up, with some new rollers and a new plate designed to reinforce a bracket. Brian the service tech was really good and explained everything well. He answered questions that I had.

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A Response from: The Precision Team

Thank you for pointing out the thorough safety inspection that was completed for you and the professionalism that Brian exhibited in his repair of you garage door. We appreciate your detailed comments and your trust in our repair recommendations to keep your door working at optimal performance. We appreciate your business and your feedback.

Brian - Technician Service Provided:
Garage Door Repair

Product:
Rollers

Service Team: Brian - Technician
Review:

great service

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A Response from: The Precision Team

Thank you for letting us know -- we appreciate you!

Brian - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Brian - Technician
Review:

Came out within 24 hours on a weekend. Bryan Bergstrom went through eveything regarding new springs for my garage door. Not pushy at all. I was very happy with his work and expertise.

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A Response from: The Precision Team

We appreciate hearing that you were pleased with the expedient weekend garage door repair serviced provided. It is great to hear that you were happy with your Service Technician and the work he performed for you. Your feedback is valued as well as your patronage. Thank you.

Brian - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Brian - Technician
Review:

Brian is absolutely the best!! Our garage spring broke late on Friday afternoon and yet Brian arrived Saturday exactly at the time we were given. He was so professional, efficient, and knowledgeable. Brian gave us options and didn't pressure us to make decisions. He went above and beyond to install electronic eyes that addressed the issues he noticed and we discussed. We were very happy with all the services we received.

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Brian - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Brian - Technician
Review:

Brian did a great job at fixing our garage!! He is very knowledgeable and knows his job very well!!! I highly recommend Precision. They provide great costumer care!!

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A Response from: The Precision Team

We are happy to help with your garage door needs any time you need us. Glad to hear your issues were expertly resolved; thank you for letting us know of your experience.

Brian - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Brian - Technician
Review:

Very pleased with the repairs of my door, the other company I hired previously had no warranties and they busted 4 times in 11 years. I highly recommend this company for any repairs you need, very knowledgeable technicians. Thank you to Brian my technician.

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A Response from: The Precision Team

We are so pleased to hear that you have an appreciation for our fix-it-right-the-first-time philosophy and the way we back up our repairs and our products with the best warranties in the industry. Thank you for putting your trust in us for your garage door needs.

Brian - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Service Team: Brian - Technician
Review:

I initially needed maintenance on my garage door and after reading reviews of several companies, I chose Precision. I met with Brian and after thoroughly explaining everything, I chose to replace the entire door. Absolutely no pressure, just my decision. Rafael and Zac installed my new door a week later. They were professional, thorough and so friendly! I would highly recommend Precision Door Service. Kudos to the entire team!

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A Response from: The Precision Team

Thank you so much for taking the time to let us know all of the points you valued throughout the process of getting you garage door replaced. We appreciate hearing that the inspection and repair versus replace decision were stress-free and that the installation was completed with expertise. Thank you for your business and your comments.

Brian - Technician Service Provided:
Install Garage Doors

Product:
Garage Doors

Service Team: Brian - Technician
Review:

I lost my garage door opener and had high anxiety that someone would find it and access my home. I called last night at 11pm and Brian Bergstrom came by today at noon. He helped me program new remotes and even discovered a need to change cables on my garage door that would have lead to mechanical failure in the future. He was very genuine and I trust his approach to making recommendations to customers. I will definitely do business with Brian and this company again!

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A Response from: The Precision Team

We are so happy to have been able to help with your garage door issues. Thank you for trusting in us and for letting us know how it went. We appreciate you.

Brian - Technician Service Provided:
Garage Door Opener Install

Product:
Cables

Service Team: Brian - Technician
Review:

work started around 8am and completed a little after 8:30 am. technician was very pleasant and did an excellent job. whole project was easy and quick, door working great. we have used this company before and i would happily rcommend them for any garage door repair, thanks brian.

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A Response from: The Precision Team

We are happy to have had the opportunity to help you with your garage door issues. It is great to hear that our service was timely and completed with expertise. Thank you for your repeat business and for your referral, we truly appreciate you.

Brian - Technician Service Provided:
Garage Door Repair

Service Team: Brian - Technician
St. Paul Area

(651) 355-1712

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(715) 629-1310

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(952) 252-6189

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Precision Garage Door Twin Cities
Office: (651) 355-1714
53 Woodlynn Ave
Suite C

St. Paul, MN 55117
Precision Garage Door Twin Cities
Office: (952) 800-3338
14607 Felton Ct
Suite 118

Apple Valley, MN 55124
Precision Garage Door Western Wisconsin
Office: (715) 201-2933
595 Schommer Dr
Suite B

Hudson, WI 54016
Precision Garage Door Maple Grove
Office: 763-200-7973
10701 93rd Ave N
Maple Grove, MN 55369