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Brian - Technician

Brian - Technician
Service Team
Reviews: 74
Average: 5.00 stars
Brian - Technician has received 74 reviews, averaging 5.00 Stars:
1 2 3 4 5

Brian - Technician's Bio:

Brian was born and raised in Blaine, Minnesota. After moving to Eau Claire, Wisconsin for his high school years, he joined the US Army as a Paratrooper and Jumpmaster stationed with the 82nd Airborne Division in Ft. Bragg, North Carolina. Brian has worked in several industries but has always focused on serving others. Brian currently lives in the suburbs of St. Paul with his wife and two daughters. He is a volunteer firefighter, loves woodworking and enjoys many outdoor activities.

Review:

I can't say enough.....polite, very knowledgeable, great personality. He had a lot to do and did it very well.... For the company's sake hope you have many equals to this guy

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Brian - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: Brian - Technician
Review:

Brian did a great job. He was upfront about the quote. He did quality work and even did more than he promised. He exceeded my expectations. Next time I need work on my garage door I will be calling Precision Garage Doors.

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Brian - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Brian - Technician
Review:

Brian was professional, personable and did a great job communicating what was needed to complete the repairs on my garage doors. Overall, a great experience!!

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Brian - Technician Service Provided:
Garage Door Repair

Product:
Rollers

Service Team: Brian - Technician
Review:

Our experience with your company was excellent. We did not have our garage door checked out for 35 years. We thought it just needed to have an inspection. Your company had a coupon in the Valupac, so that’s why I called your company. Your receptionist was very courteous and friendly. You had openings the next couple of days that fit with our schedule. Brian came out to our home, called to let us know he was on his way. He was a great representative of your company. He was very honest, gave us 3 different options for the job that needed to be done. He was very honest and certainly knew how to do his job. He was very professional and timely on getting the work done. The garage door noise does not wake up the neighbors anymore and no more crack under the door. Very satisfied customers!

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Brian - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Brian - Technician
Review:

My garage door spring broke on a Sunday and Precision came out and gave multiple estimates of what to do. With much explanation of the product and material. Very well explained by my technician Brian, whom was fantastic and personal. He got me up and going within a couple hours on a Tuesday. 2 days later!! Highly recommend and will be using them moving forward

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A Response from: The Precision Team

Casey, Thank you for your fantastic review! We're delighted to hear that Brian provided thorough explanations and great service, and that we could get your garage door up and running so quickly. It’s wonderful to know you’ll be recommending us and using our services in the future. If you ever need assistance again, we’re here to help!

Brian - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Brian - Technician
Review:

I am impressed with the service we received when I called to report a problem with our garage door closing. I got an appointment for service quickly. There was good communication from Brian who came to service the door. He efficiently and professionally diagnosed the problem and made the repair. His experience was evident.

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Brian - Technician Service Provided:
Garage Door Repair

Service Team: Brian - Technician
Review:

The service repair person did a great job---he knew just what the garage door needed and he fixed it quickly---He knew what he was doing---I would request him again if I needed help.

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Brian - Technician Service Provided:
Garage Door Repair

Service Team: Brian - Technician
Review:

Extremely satisfied with this company and the service they provided. They were able to come next day to repair our garage door. Service guys were friendly and professional, prompt and efficient as well. They did a thorough inspection of my situation and presented quote that was very reasonable. When I declined to have a portion of the work done they did not pressure me at all. Felt very comfortable with the level of service that I received. I would highly recommended these folks and would not hesitate to call them again should we need any work in the future!

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Brian - Technician Service Provided:
Garage Door Repair

Product:
Cables

Service Team: Brian - Technician
Review:

Very easy to work with - we’re able to get here a little ahead of the scheduled time which was a bonus. Assessed the issue and promptly advised the work that needed to be done. Work was completed in a timely fashion. Great to work with! Thanks for the great service!

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Brian - Technician Service Provided:
Garage Door Opener Repair

Service Team: Brian - Technician
Review:

Yours was the only company of 3 I called to get an emergency repair on a weekend. The technician, Brian, was able to come out earlier than scheduled and did a thorough inspection recommending several courses of action from safety concerns to a wishlist. Once we decided what to do he performed the work immediately and went over all the things he did and, again, recommending some small things we could do to keep the door functioning properly. He even gave us an extra garage door opener to keep in a bike bag.

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Brian - Technician Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Service Team: Brian - Technician
Review:

Brian Bergstrom was so curtious and helpful in my decision making as to what to do with my garage door. I recently lost my husband so I wanted to make sure the garage door was in good working order before I go into the winter months. Brian gave me 3 options and I chose the second option which I feel very comfortable with. I called to make the appointment in the morning and Brian came in the late afternoon on the same day. I would deffinately call Precision again judging by this experience.

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Brian - Technician Service Provided:
Garage Door Repair

Product:
Rollers

Service Team: Brian - Technician
Review:

Brian B was awesome and got my garage door fixed pretty quickly. He was super friendly, arrived on time, and was very thorough in explaining all of my options. I would definitely use Precision again! Thank you, Brian.

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Brian - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Brian - Technician
Review:

Very quick response. Excellent service professional. Fast and friendly. The work was done quickly and much less expensive than I expected. The technician even checked the opener and lubricated everything, so it all worked more quietly. Very pleased.

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Brian - Technician Service Provided:
Garage Door Repair

Service Team: Brian - Technician
Review:

I had Brian and Bryce redo my garage door opener which was original from 1990. They recommended other updates which was completed and I am very happy.

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Brian - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: Brian - Technician
Review:

Technician was fantastic. He knew I was dealing with a tight budget and offered several solutions. He started by asking what my goals were (i.e. to keep it operable as long as possible, to increase security, to make it as safe as possible, etc.) which helped me decide what I wanted to have done. He gave me a direct quote for the different options, and even though I decided on two new motors/openers with new keypads, etc. he had the equipment on hand and was able to replace everything right then and there. When he was finished, he checked over everything with me, explained some additional features, and asked if I had any questions at all. 100% pleased with the service!

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Brian - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: Brian - Technician
Review:

Brian was our technician today and did a fantastic job servicing both our doors, and diagnosing our garage door opener issue. He was friendly, very communicative, and efficient. I highly recommend Brian from Precision Garage Door to take care of any of your garage issues!

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A Response from: The Precision Team

Thank you so much for your wonderful review! We're thrilled to hear that Brian provided you with such fantastic service. At Precision Garage Door, we pride ourselves on friendly, communicative, and efficient service. We're delighted to know that Brian could address your garage door needs effectively. Your recommendation means a lot to us! Please don't hesitate to reach out if you have any more questions or need assistance in the future. We appreciate your feedback and welcome the opportunity to serve you again!

Brian - Technician Service Provided:
Garage Door Opener Repair

Service Team: Brian - Technician
Review:

I would like to thank the on-site staff for their kindness and for doing their best to repair it.

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A Response from: The Precision Team

You are so very welcome! Thank you for your kind words and feedback! We're glad to hear that our on-site staff provided you with a positive experience and did their best to address your needs. At Precision Garage Door, customer satisfaction is our top priority, and we're here to help with any further assistance you may need. Please don't hesitate to reach out to us in the future.

Brian - Technician Service Provided:
Garage Door Repair

Service Team: Brian - Technician
Review:

My experience today exceeded my expectation. The technician was Brian Bergstrom. He explained every thing in detail he felt I needed and did not push anything he felt I didn't need. I will use Precision for any future garage door needs and will request Brian to be the tech I want to work with.

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A Response from: The Precision Team

Thank you so much for your wonderful review! We're thrilled to hear that Brian provided you with such a positive experience. At Precision Garage Door, we pride ourselves on transparent and personalized service. We're delighted to know that Brian's thorough explanation and honest recommendations left such a positive impression. We look forward to assisting you with any future garage door needs, and we'll be sure to pass along your kind words to Brian. Please don't hesitate to reach out if there's anything else we can do for you!

Brian - Technician Service Provided:
Garage Door Repair

Product:
Rollers

Service Team: Brian - Technician
Review:

Professional and quick!

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A Response from: The Precision Team

Thank you for your review! We strive to provide professional and efficient service. If you have any more questions or need assistance in the future, feel free to reach out. We appreciate your feedback!

Brian - Technician Service Provided:
Garage Door Repair

Service Team: Brian - Technician
Review:

Explained everything, Was fast and polite.

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A Response from: The Precision Team

Thank you for your review, Joanne! We're glad to hear you had a positive experience with us. If you have any more questions or need assistance in the future, feel free to reach out. We appreciate your feedback!

Brian - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Brian - Technician
Review:

Brian is knowledgeable and courteous. He did a great job.

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A Response from: The Precision Team

Thank you for your review! We're thrilled to hear that Brian provided you with knowledgeable and courteous service. At Precision Garage Door, we strive to ensure our customers receive excellent service and expertise. If you have any more questions or need assistance in the future, please feel free to reach out. We appreciate your feedback and look forward to serving you again!

Brian - Technician Service Provided:
Garage Door Repair

Service Team: Brian - Technician
Review:

We heard about Precision on Garage Logic and they were as good, No, better than advertised. From the call in, which was one of The best phone service calls I've had in years, to the service tech, Brian, it was a great experience. On time, explained everything to us, provided very quick service and even took the time to teach a couple of old folks how to use the new technology. If I could give 25 stars I would!!! We will be using Precision in the future when we replace our door. Thank You Brian and Precision.

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A Response from: The Precision Team

Thank you so much for your incredible review! We're thrilled to hear that you had such a positive experience with Precision Garage Door, from your initial call to the service provided by Brian. Providing exceptional customer service and ensuring your satisfaction is what we strive for every day. We're delighted that Brian could not only provide quick and thorough service but also take the time to familiarize you with new technology. Your kind words mean a lot to us! When you're ready to replace your door in the future, we'll be here to assist you. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you again for choosing Precision Garage Door!

Brian - Technician Service Provided:
Garage Door Opener Install

Product:
Opener

Service Team: Brian - Technician
Review:

Tremendous work, I was extremely impressed with a service tech responding within a couple of hours of my call. Your tech was very personable and knowledgeable. Will definitely refer Precision to friends and family.

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A Response from: The Precision Team

Thank you so much for your fantastic review! We're thrilled to hear that you were impressed with our service technician's quick response, personable demeanor, and knowledge. At Precision Garage Door, providing prompt and knowledgeable service is a top priority for us. We sincerely appreciate your referral to friends and family. If there's anything else we can assist you with or if you have any more questions in the future, please feel free to reach out. Your satisfaction means a lot to us!

Brian - Technician Service Provided:
Garage Door Repair

Service Team: Brian - Technician
Review:

The worker was very professional and very quick in fixing the door springs thanks you precision.

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A Response from: The Precision Team

Thank you for sharing your feedback with us! We're delighted to hear that our technician provided you with professional and efficient service in fixing your door springs. At Precision Garage Door, we prioritize both quality workmanship and timely solutions to ensure your satisfaction. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your trust in Precision Garage Door and look forward to serving you again in the future.

Brian - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Brian - Technician
Review:

Brian Bergstrom is a very knowledgeable and qualified technician. He explained the parts I might need for my garage door and let me decide the course of action. Would hire him again

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A Response from: The Precision Team

Thank you so much for taking the time to share your experience with Brian and Precision Garage Door! We're thrilled to hear that Brian's knowledge and expertise made such a positive impression on you. At Precision, we believe in empowering our customers with information and choices, and we're glad Brian was able to explain the necessary parts and allow you to make an informed decision about your garage door repairs. We're grateful for your feedback and your willingness to recommend Brian and our services. Should you ever need assistance in the future or have any further questions, please don't hesitate to reach out. We look forward to any opportunity to serve you again!

Brian - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Brian - Technician
Review:

We've had garage door springs fail numerous times, and based on multiple recommendations from members of our trusted Bible study group we contacted Precision Garage Door Service. After a comprehensive evaluation, we approved the replacement of the springs along with several other essential components that were likely contributing to our garage door problems. No other service provider had analyzed the numerous aging parts that could help prevent inconvenient failures! It wasn't cheap to fix everything right - but we firmly believe that you get what you pay for. Now our garage doors (yes, two) are not only quieter than ever before, but with the expertise, quality of work and lifetime warranty we feel confident about our investment and the assurance that we'll enjoy properly functioning garage doors for years to come.

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A Response from: The Precision Team

Thank you so much for sharing your experience with Precision Garage Door Service! We're honored to have been recommended by members of your trusted Bible study group and to hear that our comprehensive evaluation and repairs have made such a positive impact on your garage doors. At Precision, we strive to provide thorough assessments and high-quality repairs to ensure our customers' satisfaction and the longevity of their garage door systems. We're delighted that you've noticed a significant improvement in noise reduction and overall functionality, thanks to our expertise and the use of top-quality components. Your confidence in our lifetime warranty and the value you place on investing in the proper maintenance of your garage doors means a lot to us. If there's anything else we can assist you with in the future or if you have any questions, please feel free to reach out.

Brian - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Brian - Technician
Review:

Great experience: to repair broken coil spring!!! Everything up and functioning in very timely manner.

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A Response from: The Precision Team

Thank you for sharing your great experience with us! We're delighted to hear that we could promptly repair your broken spring and get everything up and functioning smoothly. At Precision Garage Door, providing efficient service is a top priority, and we're pleased that we could meet your expectations. If you have any further needs or questions in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again with any other garage door or opener needs that may arise!

Brian - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Brian - Technician
Review:

Technician quickly diagnosed the problem and provided an estimate and some options to consider. He was very professional and worked with us to explain the problem and how to solve. He got to work and fixed problem in less than a hour. Also provided tips on maintenance and how to avoid issues in future. I would use this company again.

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A Response from: The Precision Team

Steven, We greatly appreciate your positive feedback! Our team at Precision Garage Door strives to deliver efficient and professional service, and it's wonderful to hear that our technician met your expectations. Providing clear explanations, options, and maintenance tips are all part of our commitment to customer satisfaction. Thank you for choosing Precision Garage Door!

Brian - Technician Service Provided:
Garage Door Repair

Product:
Rollers

Service Team: Brian - Technician
Review:

Fast courteous service at a fair price. Would definitely use them again when needed!

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A Response from: The Precision Team

Tom, Thank you for sharing your positive experience with Precision Garage Door! We're delighted to hear that you received fast, courteous service at a fair price. Ensuring customer satisfaction and providing quality service is our top priority, and we're thrilled that we met your expectations. Thank you for choosing Precision Garage Door!

Brian - Technician Service Provided:
Garage Door Repair

Service Team: Brian - Technician
Review:

Great speedy service. Replaced all Parts that were wearing out.

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A Response from: The Precision Team

Thank you for sharing your experience with Precision Garage Door! We're delighted to hear that you found our service to be speedy and thorough. Ensuring that all wearing parts are replaced during maintenance is crucial for the longevity and smooth operation of your garage door system. Your satisfaction and safety are our top priorities, and we're glad we could provide you with the quality service you deserve. If you ever need assistance in the future or have any questions, please feel free to reach out. We appreciate your support!

Brian - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Brian - Technician
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