Garage Door Repair in Farmington, MN - Page 2

Louise M

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very happy with the service given me on my garage door Alex was very nice and helpful. Be more then have him agan if needed. THANK YOU ALEX.

Lisa Crawford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a garage door emergency as my door broke at 4pm on a week day. No problem, Precision had tech Jonathan Zwart to my house within a couple of hours. Jonathan is AMAZING. He assessed the damage and educated me on everything garage door related. Within 2 hours he had the door back to working condition. Don’t hesitate to call this company and be sure to ask for Jonathan you won’t be disappointed

Brandon B

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Absolute Pros! From start to finish, quote, next day install, installation and tips and tricks to keep things working right!

Javen Shepherd

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Summary: Great technician. Great installation. Poor pricing clarity. Very overpriced parts. The technician, Colton, was excellent. He did a great a job with the installation, and was very helpful walking me through each step of the repair he was going to perform. His original quote on the springs I needed was one size too small, so the final bill was $14 more than he quoted; not a big deal there, though. 5-star service from him overall. I am deducting one star for the presentation of the pricing model from the company, however. When I called to get an idea of what they charge, they said "there's a $75 installation fee, but this is waived with the repair." While this is technically true, they charge a $65 "lube and tune" fee, which wasn't mentioned on the phone. They charged another $36 for a small bearing, which also wasn't mentioned on the phone. No one likes unexpected charges, especially when things are presented with the illusion of "no installation fee." I am deducting one more star for the price of their parts. The springs I got are rated at 15,000 cycles, and cost me $205 each. Had I ordered the same sized springs from somewhere like Lowes or Home Depot, they cost about $45 each. I assumed there would be some price markup to offset their "free installation," but 4x markup is extreme. Especially considering they charged me for installation in a roundabout way anyway. Overall I would say my experience was "just okay." I acknowledge that the job was done well, but next time I'll probably shop around for someone with more competitive prices.

Fred Unger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision Door Service given on your site you stressed the fact that fixing a door can be done rather than a full replacement. When the technician got here, the response was the gear is sheered off so the entire garage door opener needs to be replaced. No consideration to even fix the opener was presented. The cost of replacing the opener was quoted at $500 dollars which is ridiculous. And I get charged $75 for the technicians to show up and give me this proposal. I've since purchased the replacement parts for the opener at a cost of $27 and will fix it myself.

David S

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

100% satisfied. Colton provided incredible service. Very thorough, gave all options up front, and his work is EXCEPTIONAL. Will recommend Precision to friends and family - Thank you!

P Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The entire process, from the fact that I could contact the company in a live online chat (and schedule service right then), to when the job was finished, was seamless The tech, Jonathan, called to confirm prior to his arrival to let me know exactly when he'd get there. He was friendly, professional and explained everything that he needed to do. He also inspected the entire door system (even though we had a minor issue). We will call this company with ANY garage door issues in the future! Thanks, Precision Garage Door and Jonathan!

Lauren H

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Devon was fantastic! Great customer, service informed us of our options, and was very prompt. Customer service when scheduling was great too! Super reliable and very fair pricing.

Toby C

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Awesome service. The tech was very knowledgeable, personable and will to put in the extra effort to get me what I needed. Their prices are very reasonable as well. I would highly recommend them.

John Penisten

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service tech guys Bret and Mike arrived on time and prepared to do the repairs on our garage door. They were incredibly efficient and courteous on the job. They are highly recommended. Thanks for the quick repair job on our door.

Lee Wyatt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician Alex was great. Well informed, very skilled, easy to work with. Right on time and finished the job in appropriate time. 5 star service! Thanks

Bill Voeller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Professional Technicians, great communication, good product. I would use them again. Shout out to Devon for his help and Donny and Luis for the great install.

Patrick Hudak

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very helpful and informative!

Tom Lybeck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

One of our garage doors needed repair on a Friday afternoon. I called Precision not expecting to get anyone out to repair it today. From the initial call with Kara to the service work done by Troy they will be our “Go To” for anything garage door related. Within 3 hours Troy had the door back operational. Thank you Troy and Precision.

Janda Blue

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fantastic job. Repairs were done reasonably priced. Workers were very professional. They did a great job. If you need anything done to your garage door I highly recommend this company.

Kevin Overlund

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Troy was fantastic!

Avelina Molde

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The overall experience surpassed my expectations. Joshsua Kuss was very professional, honest, and fast. I thought I would spend over a thousand dollars for my garage door problem and he got it fixed less than $200 in minutes. I was very happy with Josh's service that I referred him to my brother the same week. Thank you Precision and thank you Joshsua Kuss.

Jason D.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Troy came out on a Sunday morning. He was personable, knowledgeable, and took pride in his work. He did a fantastic job getting our garage door up and running again. I would ask for him again!

Mark Rabine

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I needed someone quick. When I called you could come out fast. Everything went very good. Knowledgeable Tech. Done in know time. Very nice to work with.

Steve W

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The tech came to our home on a Sunday, and was very polite and thorough. I was impressed!

Tim Dahl

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our door broke at 11:45 on December 23rd. I called and someone was out at 1:00 and finished at 2:00! Devon our tech was friendly, courteous and awesome. Can’t believe the service. Even with the holidays and a snowstorm coming the service was outstanding. Thank you.

Don Balfanz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ronnie was our technician and he certainly surpassed all expectations! When he arrived he looked at our door and told us exactly what was needed and he took care of everything! He was great to work with and we will certainly have your company again if we need any future repairs.

John Andersen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision was excellent. They responded very quickly to our issue and had everything fixed the same day within 2 hours. Eli, our technician, was professional and kind and provided excellent service work for us.

Scott Flaherty

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Spot on service. Devon was knowledgeable, friendly and explain everything being done. Very quick appointment and service same day.

Cathy Goodrich

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great same day service. Very professional! Highly recommend.

Scott Harder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jon replaced my broken garage door springs yesterday. He was very knowledgeable, friendly and professional. He explained how to tell if parts were wearing out and upkeep on the door. He did not pressure me into anything I did not want done. He did a great job replacing the springs, bearings on the bar and spraying the hinges. Goes up much quieter now. He also made sure everything including my opener were working they way they should. Thanks for a great experience Jon.

Heather Farrell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Rudy was professional, on time, knowledgeable and helpful... fixed my garage in less than 2 hours and I needed most of the moving parts replaced!! Thanks Rudy!! Precision door should be the only company one should choose to handle garage door needs.

Robert Noyes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called to simply have the seals on my garage doors replaced to hold heat better. While here, he offered to do a lube and adjustment to my opener and replace my old steel wheels. MUCH QUIETER!!! Thanks Tom! AAA+++

Katie Hietala

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you for the fast and wonderful service today, Tom! Very kind and thorough in explaining the concerns found. Will definitely recommend to others!

Phil

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Just had Jason come out and re-do springs, rollers, and hinges. He was able to come ahead of schedule and had everything done before most repair companies would have even shown up. Impressed with the workmanship and customer service. Would recommend to everyone.