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Garage Door Repair Reviews in Minneapolis & St Paul (Page 6)
Precision Garage Door of Minneapolis & St Paulhas received 2734 reviews, averaging 4.92 Stars:
Minneapolis, MN
Minnetonka, MN
The service person was very friendly and knowledgeable.
- Joe Pauly
Brooklyn Park, MN
Very bad company—- trying to rip off people!!! Should get -100 stars. Why?—— I called on Saturday & talked to Mindy and I confirmed on the phone that the charge to replace broken garage cable with the total charge including labor $170+ tax . I asked her 3 times on the phone and she confirmed that. You can check the recording. BUT the guy came and pretended like it is a serious issue with the garage and told me it cost me $890 to replace JUST one broken cable, and other 2 options 1800 and 3000+…. They think I am stupid or what????!!! I will tell ALL people I know about this company. Now I just came to Home Depot to buy 2 cables $8.99 each and fix it myself!!!! It takes me not even half an hour…. SOOOOO TERRIBLE !!!!
- Peter Tang
Maple Grove, MN
A real person answered my call on a Sunday and scheduled my appointment for Monday morning. Impressive! Our technician was very professional and honest!
- George Peltier
Blaine, MN
I had both light fixture sockets repaired on two of my door openers that weren't working. This wasn't an emergency but appreciated a less than 24 hrs. response time. Chad came on time, checked both doors for any problems and made written solutions for future problems that he noticed. Thank you for the "extra": he synched the garage opener to a different keypad inside my car (the present one wasn't working all the time)!
- Maria Bodor
Oakdale, MN
Always professional workmanship. Excellent Service
- Brad Peterson
Hastings, MN
I received a coupon from Precision Door for their Spring Inspection and decided to have them perform the service since the garage door was only 18 months old and seemed to "squeak" when opening. Chuck immediately identified the issue and explained how the "rails" had shifted, creating unusual wear and tear. Here's the 5 Star review---he immediately told me to contact the company that had installed it to see if a warranty existed! He could straighten the rails back into alignment, but said the rollers and spring showed wear and tear of a 5 year old door. He said to see if I could get it totally covered. He then prepared a quote and detailed evaluation for what needed to be done. I truly appreciated his integrity, explanation, professionalism. A good reminder for why a Spring Inspection by a qualified technician saves a garage door.
- Philip
New Richmond, WI
Great service. I called and they responded with in the hour. Answered all my questions and got me on their schedule right away for a new garage door
- Greg Mehsikomer
Maple Grove, MN
Scheduled me right away. They got to my house within 20 min or so. Fixed the problem and filled out estimate for more work that will need to be addressed. Unfortunately I've not been able to get copies of my invoice or the estimate. Still waiting!
- Buster Altman
Shakopee, MN
My garage door camper broke on a Sunday afternoon so I did a Google search and decided to call Precision Garage Door. They answered promptly on a Sunday afternoon and scheduled an appointment 1st thing Monday morning. The technician was extremely knowledgeable and said I could fix the door or look into a new door due to rust issues. I opted for the new door option. The technician was super helpful and didn't try to upsell anything to me. The process was super smooth.
- Bruce Allen
Inver Grove Heights, MN
Much competition, and so many choices. Well, from my initial call to their call center, the follow-up appointment confirmation, with Tyler, from customer service, and the prompt arrival of Gregg, one of their service techs, it was abundantly clear to me that each one is a consummate professional that take pride in their slogan and the company they represent. Gregg diagnosed the issues with our door, made recommendations, got our door back to functional, and supported my choice to have our 20 year old garage door replaced, and with a military discount. I couldn't be happier with the choices I've made throughout this entire experience, and I'm confident that you will feel the same.
- Mark Pierson
Lakeville, MN
Our garage door spring broke at 8pm, went online and booked an appointment for the next morning. The website was easy to use and made it easy to describe what was wrong. At 730am received at text and email with the technicians picture and bio, every service company should do this. Shawn then called about 15 minutes later to let me know he was 20 minutes out. He took pictures and inspected the whole garage door system, he showed me that was wrong and explained everything that was needed. With three choices of repair options, Shawn explained exactly what each one entailed and how much they each cost. The repair took about and hour and then he showed me what all he did. I would highly recommend Precision in the future to all my friends and family. I also really appreciated the fact that they offer a Veterans/Military discount. Great Job!
- Clifton Bailey
Product:
Apple Valley, MN
From rapid diagnosis of the issue and recommendations for repairs/replacements to the timeliness of the repairs and the depth of knowledge that he presented, Shawn S provided hands-down the best home service that my family has received since moving to Apple Valley. We will continue going to Precision Garage Door Service for our garage door needs.
- Grant Koehler
Product:
Excelsior, MN
We accidentally backed into our garage door and the bottom panel popped off its track, called a different company (A1 garage) they said we needed a new garage door within the first minute of looking at it and that they couldn’t repair it, all it was high pressure sales tactics I had a bad feeling that I that I called the wrong company and then called Precision Garage Door they came out in about an hour and they were able to repair what had happened and we saved thousands of dollars -Chuck was our technician and was great. So if you like great service and like to saving money highly highly recommend Precision Garage Door.
- David Yurich
Hudson, WI
Great service bryce did a great job on install would high recommend them. also did the job in a timely manner Thank You very much
- Lawrence Rondeau
Product:
Eagan, MN
on time personable technician
- James Blehart
quality work done as promised.
- Jeff Anderson
Eden Prairie, MN
Our spring broke this morning and Adam had it fixed by mid afternoon. He was very personable and competetent. He changed cables under our warranty but also told me it was the wrong size springs installed by a previous company that caused the cables to deteriorate early. Now we have a lifetime warranty on our springs. Thank you, Adam.
- Dan Johnson
Minneapolis, MN
Shawn was on time and answered all my questions in a courteous manner. He was thorough and fixed the problem immediately. I was impressed how conscientiously he worked. I would hire him again!
- Deborah Davis
Lakeland, MN
Noah was quick to respond and fixed my door and opener in less than 2 hours! discovered that the 2 springs for my 18 foot door were sized too small and replaced with correct size
- Dale Pierson
Chaska, MN
I was able to get a same day appointment. They were friendly, scheduling was easy. Our garage door is in better shape than when we bought the house. It's much more quiet, and it's working great.
- Amy Thorson
Farmington, MN
I am very impressed. Precision showed up the same day I called. Fixed the problem better than I expected and did not gouge us on pricing. I will definitely be using them again.
- Marye Macfarland
Maple Grove, MN
Knowledgeable and helpful for me to make the right decision for my current situation and what to look for in the future.
- Jacob Emberger
Hugo, MN
Great product and service but really expensive.
- Lawrence Libhardt
Woodbury, MN
Gregg was wonderful. Very polite and professional. Gregg explained everything he was going to do and showed me the cost upfront. I would highly recommend him and his company.
- Bill Peck
Service Provided:
Product:
Service Team: Gregg - Technician
Bloomington, MN
My garage door was not working the way it should so call and said they could come out the next morning which they did. your service tech Pat Bendel came out and looked at it and explained what was wrong. After that I decided to go with a new door.
- Lois Manning
Brooklyn Park, MN
A local business, great reviews, and a BBB member. The response/scheduling time was incredible. Adam, our technician, was knowledgeable and very helpful in educating us about our existing door and the issues we could/would face in the future (2-5 years out) but never pushed to up-sell any products. The product guarantee was a big plus for us. Adam went through all aspects of the product with us so we understood what he installed and how it worked. Definitely a well run, ethical company with great response time and wonderful technicians. Thank you
- Bonnie Karver
Service Provided:
Product:
Service Team: Adam - Technician
Bloomington, MN
Service was promptly provided within 20 minutes of my call. The tech arrived before 6:00pm. It appeared that screw became loose at the end of the aluminum track that the door rolls through. There was no damage to any electrical wire or sensors. The tech identified the problem and spent 15 minutes replacing the screw that was loose. Then the task was complete. This was a simple and effective repair. The garage door opener worked and the door closed just as it always has.
- Linda Eijadi
Wayzata, MN
Great service, fast and reliable
- Jaime Antonen
North Oaks, MN
Very happy with rapid response and with Pat, the technician. He installed several new parts - springs, rollers, tracks, cables. I’ve got new “guts” on my garage door!
- Paul Chadbourn
We needed a repair on our garage door lock. Repair was completed quickly on the same day we called. Technician communicated well before and during the repair. Thanks
- Ellen Nyberg