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about Precision Garage Door in:
Woodbury / Oakdale Area, MN
Precision Garage Door of St. Paulhas received 248 reviews, averaging 4.93 Stars:
Woodbury, MN
We truly value the detailed feedback of your experience with us and with James, in particular, in the garage door inspection and repair process. Thank you for putting your trust in our Team and our products for your repair, we are sure you will be happy with this purchase for years to come. Should you have any questions or issues in the future, we're here for you!
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Service Team: James - Technician
Woodbury, MN
James explained what was needed to get our garage door fixed and had it completed in 30 minutes. He was right on time and worked very efficiently. I would definitely recommend Precision Garage Door Service.
- Gary F
We are happy you called on us in your time of garage door need. Thank you for your patronage and for your kind words about what we do. We appreciate you taking time to share your experience with us and others here.
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Service Team: James - Technician
Woodbury, MN
Jonathon was great. Knows his stuff. Did a great job of explaining door condition and alternatives for repair and upgrade.
- Craig
We are happy to help you make the right decision for you to get your garage door functioning at it's best. Thank you for putting your trust in us. We appreciate your business and your kind words about our service and Jonathan. We appreciate hearing from you.
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Woodbury, MN
Faced with an open door because of broken spring and damaged cables on a cool December afternoon. Dead in the water for what I thought would be at least a week I called Precision and Adam was dispatched within the hour. Problem solved ... along with a very professional inspection of other doors. Very friendly and up front with all costs.
- James M
We are happy to have been able to help. Thank you for calling on us in your time of need and for sharing that you appreciate the way we run our door repair service calls. We appreciate your business and your comments.
Woodbury, MN
Great service, knowledgeable technician.
- Stephen M
Thank you for letting us know you were pleased with your recent garage door service. We are happy to have been able to help out and will be here should you have any future needs. We appreciate hearing your feedback.
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Woodbury, MN
Colton did a great job told and showed me everything that needed attention and did a good job repairing the broken garage door
- Jerry Kaufer
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Cottage Grove, MN
Great Technician. Mike showed up when he said he would and did great work. Plus, explained everything he was doing and why. Pricing was quite fair and reasonable. We will be using Precision Garage Door for any and all future garage work.
- Kevin W
We are so happy to hear we have earned your future business and that your recent garage door repair service met your high expectations. Thank you for letting us know that our process and team are valuable to you and that you would call on us again, it truly means a lot to us.
Oakdale, MN
James did a wonderful job. He was very informative about what would be replaced if I decided to go forward. I was told by a different garage door company that I needed a spring replaced and James said there was nothing wrong with the spring. James was honest and explained all the inter workings of the lift master I had installed as well as replacing my rollers. Top of the line. Quality people and company. Thank you Precision and James. If I could give you ten stars I would ????
- Barbera H
We'll take those 10-stars and appreciate hearing that the honest and professional repair service is valued! Thank you for your business and for letting us know that you are happy with the service you received.
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Service Team: James - Technician
Woodbury, MN
5 star all the way. Jameson Leach was knowledgeable and very professional. Highly recommend him and Precision Door. Tom
- Tom L
It is great to hear that you are pleased with the recent garage door service. We appreciate knowing that we met you expectations and thank you for your business and for sharing your feedback with us and others.
Woodbury, MN
James is a professional; he was on time, courteous and easy to communicate. He thoroughly inspected and recommended what needs to be done now and what can wait, and he gave me time to make my decision. After I make my decision James replaced the broken springs and other parts in less than an hour. I highly recommend James.
- Abel F
We are so happy to have been able to help in your time experiencing garage door issues. We know that can be a frustrating time and are there to help. I am pleased to know that your appointment was completed in a timely manner with professionalism and expertise and mostly that you felt valued in the way your estimate was presented and your decision-making was handled. Thank you for your business and your feedback.
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Service Team: James - Technician
Cottage Grove, MN
Jameson was awesome- very thorough, polite, and he explained everything well.
- Bruce B
Thank you for letting us know that you are happy with your recent garage door repair visit. We appreciate your business and your time you took to let us know of your experience.
Woodbury, MN
Your service representative Coltan Sanders did an outstanding job of fixing my garage door. Same day service and the price was very reasonable.
- Darrell R
Thank you for letting us know that your recent garage door repair appointment met your expectations and that you are happy with the results. We appreciate your business and your comments.
Woodbury, MN
Both of our Garage Door Springs broke. Precision arrived in less than an hour and did a fantastic job. The door operates now better than it was new! Thank you Adam. We highly recommend Precision.
- Mike C
We are happy to have been able to help in your time of need in a prompt manner with expertise resulting in your wonderfully functioning door. Thank you for trusting in our team and for taking time to submit your feedback. We appreciate hearing from you.
Woodbury, MN
Precision Garage Door is the only company I would use! My second time and different home today with Adam Mitchell was Outstanding and Adam went above and beyond for me :) Sincerely, Bonnie Lane
- Bonnie L
Thank you for you continued patronage and for your positive review. We appreciate you.
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Service Team: Adam - Technician
Woodbury, MN
So glad I found you! My door opener was beeping and you quickly took care of this at a very reasonable cost. I was impressed with the prompt and thorough service. I also really appreciated Adam, the service tech . He was clearly knowledgeable and took the time to review of what to look out for in the future and how to best maintain my opener/garage door. Great overall experience. I would definitely use Precision again if needed.
- Lisa C
We are happy you found us too. Thank you for putting your trust in our team to help with your garage door opener needs. We will be here should you require our services again in the future.
Woodbury, MN
Mike was prompt, courteous & completed ahead of time plus made sure all my new controls were working. Even taking time to set up the car & programing the outside remote while explaining EVERYTHING. THANKS
- Malon H
Thank you for your business and your positive review of the repair services you received. We are glad to hear that your are happy with the thorough repair services that Mike performed. We appreciate hearing from you.
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Afton, MN
Excellent from my phone first phone call to the end result of the garage door working again. Brian was very knowledgeable and thoughtful in his approach to fixing the problem. I was surprised that he actually called me before he came here to ask me to describe the problem so he could think about it and bring necessary parts if needed. He methodically went thru the whole electrical system to determine what was causing the door to open on its own anytime. Brian replaced the part he thought was the problem and door now works fine, no longer opens on its own. He also went thru the 9 year old door and quickly replaced the cables and rollers which were badly needed. Plus it was done at a very reasonable and fair price. Wish more people operated like Precision Garage Door and Brian.
- Bob O
Thank you so much for the detail you provided in letting us know what aspects of our service that you value and appreciate. We are happy to have been able to assist with your garage door opener issue and are happy to hear the repairs were performed to your satisfaction.
Cottage Grove, MN
Alex provided prompt, professional service. I appreciated his review of work done. Thankful for his service.
- Roseanne H
We are happy to be of service and appreciate hearing that you value our process. We value your business and your comments.
Woodbury, MN
Technician James was prompt, friendly and professional. He found the problem with my garage door and quickly remedied the issue. He then offered other maintenance solutions and provided a quote. The cost was fair so I asked him to proceed with the work. James was quick and thorough with this work as well. Thank you.
- Danny D
We appreciate your thorough review of the garage door repair process you received. We are happy you experienced timely and professional service and appreciate you trusting the expertise offered in your inspection in regards to not only fixing the issue at hand, but solving the whole problem so your garage door system will serve you well for a longer period of time. We value your business and your kind words shared here.
Lake Elmo, MN
Mike did an excellent job! Would recommend him for your next job!
- Jim K
We appreciate the positive feedback and recommendation -- thanks for sharing!
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Lakeland, MN
I initially needed maintenance on my garage door and after reading reviews of several companies, I chose Precision. I met with Brian and after thoroughly explaining everything, I chose to replace the entire door. Absolutely no pressure, just my decision. Rafael and Zac installed my new door a week later. They were professional, thorough and so friendly! I would highly recommend Precision Door Service. Kudos to the entire team!
- Sandy K
Thank you so much for taking the time to let us know all of the points you valued throughout the process of getting you garage door replaced. We appreciate hearing that the inspection and repair versus replace decision were stress-free and that the installation was completed with expertise. Thank you for your business and your comments.
Oakdale, MN
Very pleased with Your response and service. Donovan did a wonderful job installing our new door and opener. He was quick and efficient. He really showed respect for our property. He kept cleaning up after himself throughout the install process. He was also very responsive to answering a couple questions I had. Overall a very positive experience from point of sale through install.
- Brian F
We are happy to have been able to help with your project. Thank you for your business and for letting us know of your experience throughout the process.
Service Provided:
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New Door Sales and Installation Team: Donny- Installer
Woodbury, MN
Well done. Prompt service on July 4th.
- Curtis S
We are here for you when you need us. Thank you for taking time to let us know you appreciate our availability and the timely service you received.
Lake Elmo, MN
work started around 8am and completed a little after 8:30 am. technician was very pleasant and did an excellent job. whole project was easy and quick, door working great. we have used this company before and i would happily rcommend them for any garage door repair, thanks brian.
- John H
We are happy to have had the opportunity to help you with your garage door issues. It is great to hear that our service was timely and completed with expertise. Thank you for your repeat business and for your referral, we truly appreciate you.
Woodbury, MN
Online booking was fast and convenient. We were able to get a next day appointment. Communication from Precision about who and when they'd arrive were clearly expressed. Technician was.prompt efficient knowledgeable and polite. We would DEFINITELY call upon Precision Door again. Thank you!!!
- Steve P
It is great to hear that you were happy, not only with the repair service you received; but also with the way we do business as a whole. We strive to offer convenient and timely repair visits when you need us and are grateful to hear you'd call on us again. Thank you for your business and your feedback, we truly appreciate you.
Woodbury, MN
Precision team do deserve the high ratings they have I have my opener keeps opening by itself, i called Alex from Precision showed in the same day at the time they said, took one hour of diagnostics, reset the codes, explained the actions he will perform, and the next action by costs in case problem persists, their cost for repair is very fair, i do recommend them
- Moh H
We sure appreciate hearing that our services are appreciated and that we were able to help you with your garage door opener issues. We appreciate your feedback and will be here should you encounter any problems again in the future. Thank you for your business.
Cottage Grove, MN
I chose to go with Precision based on their overall customer satisfaction ratings. Unfortunately, they did not meet our service expectations several times throughout our installation experience. 1. Our garage door was installed 3/4” crooked with the surrounding garage trim and floor. This “offset” was further highlighted by the windows near the top of the door and a black weather seal at the bottom of a white garage door - leaving a visible gap. I was told the door was installed “level” but the garage floor was not level. Thie installation team did not discuss or bring this to our attention until the installation was completed. It was also frustrating because our prior garage door was not crooked and did not have a visible opening/gap between the weather seal and the garage floor. 2. I called customer service the same day after installation was completed and shared our concerns. The customer service representative rudely replied “it is not our fault your garage floor is not level”. I asked to speak to a manager and she said I would get a call back that day. I did not get my call returned. I called again the next day, and was later called back by a quality assurance manager. He was very service oriented over the phone, and we scheduled an appointment for the next week to have someone come out and assess the installation and see if there were any options to improve the 3/4” offset. 3. The quality assurance technician was scheduled to arrive today between 8-9am. He did not show up so I called at 9:15am to see if he was still coming (as we had another appointment we needed to leave for by 9:45am). He said there was confusion and miscommunication in the office but was on his way. No one called to say he was going to be late or was still coming. He arrived at 9:40am (which caused us to be late for our other appointment). He was able to adjust the cables to correct most of the offset. We discussed replacing the black weather seal with a grey weather seal to minimize the appearance of the offset that remained. He called his manager to see if he could get approval to do so without a charge. It was determined that it was an “aesthetic appearance correction” and therefore would cost us $241 to replace it. After spending $3230 to have a garage door installed at a slant, I was not pleased to hear that I could have the “aesthetic appearance” issue addressed for another $241. The technician also said that if I wanted it done it would require another appointment as he would otherwise be late for his 10:00am appointment (although being late to our appointment did not seem to be as concerning). Bottom line, I had high expectations for stellar service given their reviews. I am more than willing to pay more to receive quality service. I am trying to be fair in rating them 2 out of 5 stars. Given our experience, I would not recommend Precision and have to believe for the price you can get a better experience and result elsewhere.
- RAyers
I would like to thank you for this detailed feedback you have given us so that we can serve you and other Precision Garage Door customers better. Hearing your experience helps us to improve and we assure you that we have heard you. We are troubled that you are not 100% satisfied with your services and will do all that we can to resolve these issues. We will be reaching out with some next steps and look forward to making this right for you.
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Cottage Grove, MN
Chad was professional and personable with the questions I was asking, and upfront with pricing without a hard sales pitch. Thanks Chad!!
- Ted I
We appreciate you letting us know of your experience with our team for your recent garage door repair visit. Thank you for calling on us for your required service.
Woodbury, MN
Garage door opener was acting funny would open and close on its own. Turns out some wiring had gone bad, Chad checked it out and repaired the wiring and seems to be working fine now he let me know what he was doing and didn’t surprise me with extra repairs and was quite honest about the problem I would highly recommend Chad Magaard for garage door repair thanks again J Kaufer
- Jerry K
Thank you for your thorough review of the garage door repair visit you recently experienced with our Company. We are pleased to hear that your issue was resolved to your satisfaction and that the costs and time taken was acceptable as well. We appreciate your trust in our team and our brand and value your feedback.
Oakdale, MN
Adam was a rock star....explained his assessment of the problem well, offered different price points and let us decide our best approach...plus, he had a pleasant personality. Thank you.
- RD Snyder
Thank you for your business and your kind comments about your Service Technician and his expert repair service. We are happy to have been able to help in the inconvenient situation that comes with garage door issues. We appreciate hearing from you.
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Service Team: Adam - Technician
(651) 355-1712
(651) 355-1712(651) 605-0426
(651) 605-0426(715) 629-1310
(715) 629-1310(651) 355-1712
(651) 355-1712(651) 605-0426
(651) 605-0426(612) 326-3844
(612) 326-3844(952) 252-6189
(952) 252-6189(763) 354-7246
(763) 354-7246(763) 317-1427
(763) 317-1427Office: (952) 800-3338
14607 Felton Ct
Suite 118
Apple Valley, MN 55124
Office: (715) 201-2933
595 Schommer Dr
Suite B
Hudson, WI 54016
Office: 952-698-0131
6520 Edenvale Blvd
Ste 210
Eden Prairie, MN 55346
James did a great job explaining the condition of our door and opener and what needed fixed now and what could wait if we wanted to hold off. Also clearly communicated the options and the pricing and did excellent work. At the end of the day we opted for a new opener install and replacement of all of our garage door parts, which gives us the peace of mind that we shouldn't have any garage door issues for many years.
- Ron S