Garage Door Repair in Minneapolis & St Paul - Page 20

Katie Casey

We had the whole set up replaced in 2020. Called to see if there was a warranty on it. I was told yes it's covered but there will be a $49 trip charge. That's ok. But I did not see where it said covered. So I called back to confirm it was in fact covered under warranty, and again they said it's. I said I am not prepared to pay anything besides the trip charge. They said oh yes it is. I asked my mom to look at the invoice from 2020 and she did not see it was covered either. So she, for a third time now, called to confirm this. And for the third time it was "covered". When the tech got here, no it was not. He said the $49 is of we did not want the work done, even though he had to leave to get the parts to fix it. That was another hour of time. But it would be $611. He said, maybe they misread the invoice. That means 3 people in their call center misread it. Seems the only goal is to get the appointment booked and get the tech out to the house. I don't like how they conducted business. The work was fine. Be careful when you schedule.

Todd Marx

Noah was so professional and easy to communicate with. Very clean and quick with the repair. We had a broken spring and he explained everything in layman’s terms. I’ll break my garage again just to get another great experience! Thanks Noah!

Bob Daas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Came out on Saturday of holiday weekend and offered solutions. Weighed our options and made a choice that worked best for our situation. Positive experience

Tim Schryver

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician did a GREAT job!

Junki

Precision is the absolute BEST! So easy to schedule online with immediate openings. Technician Chuck Nichols was professional, courteous, friendly and installed a new garage door opener efficiently. Thank you!

Alejandro Martinez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Professional installation of a new garage door and motor. The team was punctual, knowledgeable, and executed the work with great attention to detail. Communication was clear throughout the process, and the final result exceeded expectations. Highly recommend for anyone looking for reliable and professional service.

Karen Mielke

Great, quick response. I installed two doors, showed us how everything works. Excellent company. Recommend.

Steve Shaffer

Chuck N provided great service!

Lori Buller

Noah did an excellent job. He was prompt, courteous, friendly and communicated the issues and what needed to be done. I appreciated his knowledge and expertise. He also went above and beyond and repaired a piece of wood that had been pulled out of the wall which supported our opener. Definitely will use again!

che flazer

Great service, on point communication and no B.S. Got right to work and wonderfully efficient. Highly recommend.

Steve Stone

Bryce our technician did a great job. I will personally request him for any future needs we may have. Thumbs up !

Andrew Peterson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service at a great price. Would definitely call them for future garage door repairs.

Ron Eggenberger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Both Patrick and Aaron showed up on time and did a super job. Very profcient and knowledgeble . In general good guys all around. Ron Eggenberger

John Potter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service! Very helpful, knowledgable and quickly gave me much needed information and answered my questions!

Gary Fitzgerald

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Shawn did explain our problem and took care of it. He explained why he was unable to replace our rubber seal. He was excellent in his explanations

Julie Bradley

Great service and they fixed everything!!!!

Todd Cordes

Bret was very friendly and helpful. He inspected our door and provided a number of different options to improve the performance of our door. There was zero pressure to spend additional money, just helpful information. After he left, we noticed an issue that was missed by both Bret and me. He came back out, apologized and promptly took care of the problem. I highly recommend Precision Garage Door Service.

T L

Very easy to schedule service appointments - even on a weekend. Technicians are helpful and explain what needs to be done and then take care of it. Thank you!

megan espe-och

All of the personnel at Precision Garage, from office staff to techs, were wonderful to work with and our new garage door looks great!

Stephen Mulholland

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Recently I had my second service call with Precision Door. They did a great job installing a new opener for me a few years back. I had a problem with the operation of my door recently and I had great experience. I called and the woman on the phone (I don't recall her name) was very attentive and helpful I was told a technician would be out that afternoon. Noah arrived at my house just an hour or so later. He looked at my issue and after determining it was minor, he called in to the office and was able to apply my $49 service call to maintenance at a later date. Great service, very fast, I appreciate all of Noah's help and will definitely keep Precision Door as my #1 "go-to" for garage doors.

Kara Rogen

The staff was on time and courteous. The first technician came to fix a broken spring and ultimately gave us quotes for different levels of repair and a new door. We decided to get a new door, and they were quick to fit us in. Happy to have a working garage door that looks great. The installation technicians explained the maintenance to me well.

Beth Marschall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I at first wanted an estimate just to replace the bottom panel on my garage, but after consultation with my family I wanted an entire new door. Easy to get an appointment for Precision and for a tech to come out and "see" my current door; met my time needs/schedule. Nate Sanford came to review what I needed and what I wanted. He went over ALL points about the garage door I had and the difference between that and how a new door would be. He took a lot of measurements and pictures. I feel he did a real all in job! I got 2 estimates; one on a door similar to mine with insulation and the other with more. I asked for and "got" a Senior discount and I also had a coupon for purchasing a door from Precision. I needed to consider any purchase I would make so Nate left me a brochure and his card. I finally signed on with Precision and my door will be here in late June or early July!! I contacted two other TV well known companies and they did come out and measured but later I contacted them and informed them I did indeed want to go with an entire door; they did NOT follow through and never gave me any hand held information for me to review. I was not sure they wanted my business. I called Nate a few times after he gave me a bid and he answered all my questions. I believe that precision Garage Door and its staff are response to the needs of customers they serve and I look forward to getting my garage door from this company!!

Jenn Carroll

The communication was fantastic. We received continued uptakes on who to expect for our service and what arrival times to look for. A technician was available in a reasonable time. The problem was throughly explained to us, and our door was repaired quickly.

Leon Lee

I've had good experience with this company, but the last technician ruined it for me. I won't be using their service anymore.. their technician showed up and was adamant on selling me a new garage door, after he failed to sell me one he was adamant about selling me a new garage opener.. I told him I bought a Chamberlain garage opener and it's sitting by the corner how much would it cost for him to install that? He said we don't install Store-Bought garage opener and for me to hire a handyman to do that .. I order a garage tune-up he showed up without lubricant, he saw my WD-40 and asked if he could use it and I said go for it.. He used it on the garage and use his foot to kick my garage sensors around charge me $155 and left... The last technician brought lubricant lubed my entire garage door down did a full safety inspection adjusted my sensors recalibrated my garage opener. He spent a little over an hour.. I was very pleased. But this new technician just ruined it for me.