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about Precision Garage Door
Precision Garage Door of St. Paulhas received 2434 reviews, averaging 4.94 Stars:
Edina, MN
We thank you for trusting in us for your recent garage door repair. We appreciate the opportunity to help and you taking the time to let us know that you are happy with our integrity and our professional repair service.
Bloomington, MN
James did a great job explaining the problem with our door and making the repairs.
- Tom L
I am happy to know that your recent garage door repair visit was satisfactory and that you received good customer service as well as expert repair service. Thank you for letting us know and for allowing us to help out.
Woodbury, MN
Online booking was fast and convenient. We were able to get a next day appointment. Communication from Precision about who and when they'd arrive were clearly expressed. Technician was.prompt efficient knowledgeable and polite. We would DEFINITELY call upon Precision Door again. Thank you!!!
- Steve P
It is great to hear that you were happy, not only with the repair service you received; but also with the way we do business as a whole. We strive to offer convenient and timely repair visits when you need us and are grateful to hear you'd call on us again. Thank you for your business and your feedback, we truly appreciate you.
Shakopee, MN
Prompt and very professional
- Eliseba K
We appreciate hearing that you were happy with your recent service for your garage door. We are happy to be of service and hope to hear from you should you require our services in the future.
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Apple Valley, MN
Colson was on time, kept us updated to his arrival status. Kept me informed went right to work identifying our situation railing connection came loose.reattached anchor screws and also fixed your remotes cleaned up everything and kept me informed YOU CAN USE ME as a highly satisfied customer for any new customer or
- Tom N
Thank you for your business and for letting us know that you are happy with the customer service and the professionalism that your Technician exhibited in his assessment and repair of your garage door issue. We love hearing your feedback. We appreciate you.
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Maple Grove, MN
Very pleasant and knowledgeable. Didnt try to oversell. Excellent recommendation !!
- Mary S
We are happy to hear you were referred to us and that you received the service you expected and appreciate. We are happy to have been able to assist in your garage door repair needs. Thank you for sharing.
Bloomington, MN
Showed up early. Fixed only what was needed. Was done in less than an hour. A little spendy but worth it.
- Matt M
We appreciate hearing you value what we do and how quickly and well we do it! Thank you for letting us know timeliness and expert repair is what you expected and received when calling on us. We are so happy to help and to hear your feedback.
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Minneapolis, MN
Chad was quick to respond to our emergency request and came when he said he would and fixed our situation extremely well
- Fred S
It is great to hear that you are satisfied with your prompt and professional repair service you received when trouble arose for you. Thank you for choosing Precision, we are happy to be of service.
Saint Paul, MN
Excellent service, great technican! Thanks so much for your help.
- Pam F
We are happy to be of service. Thanks for letting us know you appreciated your repair service. We value your business and your review.
Saint Paul, MN
Jameson Leach did a great job. He arrived on time, fixed the door and checked out two other garage doors. I recommend Precision and Jameson. The only concern I had is your service is pricy.
- James W
Thank you for your business and your feedback. It is good to know that you appreciate our timely and expert repair work and that your appreciate our service even though the pricing was not what you were expecting. We understand we're not the least expensive option available, but know you'll be happy with the quality. Thank you for trusting in our product and our brand.
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River Falls, WI
The installers were very efficient, easy to talk with, and did a great job start to finish. They cleaned up after the work and were done within the window of time I was given. My new doors are beautiful and I'm very happy I chose Precision Doors! Thank You!
- Cathy O
We are happy you chose Precision too! Thank you for trusting in our product and our Team. We value your business and you comments and appreciate the opportunity to see your project through to completion.
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New Door Sales and Installation Team: Mitch - Installer
Rosemount, MN
Adam listened to my explanation of what the opener/door were doing and then spent quality time examining the door both in its parts and in its movement. Of course, it would not act up today with the technician there. He made me feel comfortable with the current status of the door, and gave me a possible remedy if it should recur.
- Maureen O
Thank you for letting us know that you appreciated the thorough safety inspection that was performed on your door and opener and that you trust in the professional assessment you received. We will certainly be here should you need us again. We value you business and your feedback.
Mound, MN
Chad (who should get an Employee of the Year award) came to our house on a Saturday afternoon and, in a very short time, solved ALL of our garage door remote control problems (we have lots of vehicles and lots of remotes and we struggled with trying to program our cars to open the garage doors; the door pads (on the outside of the garage) stopped working - anyway, it was a mass of trouble! Chad straightened it all out, lubricated our doors (now they HUM instead of GROAN) and while doing so he regaled us with tales of his pool playing!! (IF he comes out, ask him to show you the video of a CRAZY game-winning shot he made!!!) The price was fantastic and everything was quickly done and it felt like we spent 1/2 hour with a friend. We HIGHLY recommend Precision... and CHAD!
- Roger H
What a kind review - thank you for taking the time to share it! We love what we do and knowing that it shows by reading your feedback really helps us keep going. We are happy to have been able to help and appreciate your business and are so happy to hear that your complex opener issues are all resolved.
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Service Team: Chad - Technician
Eden Prairie, MN
Colton Sanders was excellent today .. on time, courteous and professional. He was very frank with his recommendations and helped me decide. His work was thorough and he is really nice and friendly. We thank him for his service (veteran at US Army) too!
- RAGHU R
Thank you for your service and for your complimentary review of our Company and our Team! We appreciate your business and are so happy to hear that our timely and expert repair services met your expectations. We will be happy to help should you require our services again in the future.
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Minneapolis, MN
I can't say enough good things about the experience I just had: my initial call was answered right away, the operators were very courteous and helpful, the service call was conveniently scheduled, and the communication with the technician was perfect. Although I or my tenants were not available to be on-site, I appreciated the email informing me that the technician, James Magaard, was on the way. He also called to let me know, as is part of the service process. If I need garage door service in the future, I will request James. He was so friendly and knowledgeable. The service costs were very reasonable. I highly recommend using Precision Garage Door Twin Cities!
- Bonnie B
We are so pleased to hear that you were satisfied with your service from your first call to the completed repair! We appreciate your business and your kind words about what we do. We will be here when you need us in the future and truly value your feedback.
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Service Team: James - Technician
Lakeville, MN
Went with a new company because our cars were trapped and everyone else was booked out. I loved the ease of scheduling online. Colton was perfectly polite, explained procedures well yet still asked for questions more than once, efficient, and patient! Customer-facing service people make a business -- and he was excellent.
- Davette K.
We are so happy to have been able to help you in your time of need! Thank you for trusting in our team and our products. We are happy to hear that the new experience was a good one from start to project completion. Thank you for your business and your comments, they really mean a lot to us.
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Woodbury, MN
Precision team do deserve the high ratings they have I have my opener keeps opening by itself, i called Alex from Precision showed in the same day at the time they said, took one hour of diagnostics, reset the codes, explained the actions he will perform, and the next action by costs in case problem persists, their cost for repair is very fair, i do recommend them
- Moh H
We sure appreciate hearing that our services are appreciated and that we were able to help you with your garage door opener issues. We appreciate your feedback and will be here should you encounter any problems again in the future. Thank you for your business.
Inver Grove Heights, MN
Precision technicians arrived on time and were able to make repairs quickly. They were friendly and efficient!
- Michael C
Sounds like a great experience for anyone experience garage door opener issues. Thank you for calling on us in your time of need and for letting us, and others, know of your experience.
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Hopkins, MN
Excellent customer service. Available quickly and were on time. Thorough explanation of need and options, how to maintain on-going, and features. Installers were friendly and proud of this work. Highly recommended!
- Sahar E
We are so pleased to hear that you were satisfied with all aspects of your recent garage door repair visit. We love hearing that we were able to help quickly and that our informative and professional technician was able to solve the issues at hand. Thank you for letting us know you would recommend our services to others, it truly is appreciated.
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Maplewood, MN
Jameson, the technician who as awesome. Efficient, honest and knowledgeable. Came in hours & completed inspection repai/replacement in 1/2 hour…. All without breaking any he bank. Much appreciated! Pam
- Pam N
We are happy to have been able to help with your garage door issue. Thank you for your business and for your kind words about your experience. We appreciate your feedback.
Forest Lake, MN
He was very helpful and corrected my problem.
- Maryann N
We are glad to hear that you were pleased with your recent garage door repair visit. Thank you for utilizing our services and we will be happy to assist again should you need us in the future.
Inver Grove Heights, MN
Colton Sanders did a wonderful job diagnosing the problem. He was very professional and very personable. Very pleased to get same day service. Thank you!! Mary Pelstring
- Mary P
We are happy you called on us and that we were able to help with your garage door needs. Thank you for letting us know you were happy with your service.
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Bloomington, MN
Very nice and friendly technician. Worked quickly. Got the job done. Accepted a personal check for payment. Provided a discount when asked. Thank you.
- Ann A
We are so happy to hear that you were happy with your timely and professional garage door service repair. Thank you for your business and your comments, we appreciate hearing from you.
Maplewood, MN
My husband heard your ad on Garage Logic. We had a broken spring in the morning and by evening it was fixed. Jonathan Z. was efficient and professional, explained everything and had our garage door working again in no time.
- Sue Ludden
It is great to do business with another "GLer" and we are happy that your experience met your expectations. Thank you for your business and for letting us know that you appreciate what we do.
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Champlin, MN
The technician showed up early, gave us options in the quote and performed a quick and successful repair. I love that it comes with a 5-yr warranty.
- Eric and Elena Dooley
We are happy to hear that you are pleased with your prompt repair service and the result and reliability of our product. We appreciate your business and your comments. Thank you for taking the time to let us know of your experience.
Cottage Grove, MN
I chose to go with Precision based on their overall customer satisfaction ratings. Unfortunately, they did not meet our service expectations several times throughout our installation experience. 1. Our garage door was installed 3/4” crooked with the surrounding garage trim and floor. This “offset” was further highlighted by the windows near the top of the door and a black weather seal at the bottom of a white garage door - leaving a visible gap. I was told the door was installed “level” but the garage floor was not level. Thie installation team did not discuss or bring this to our attention until the installation was completed. It was also frustrating because our prior garage door was not crooked and did not have a visible opening/gap between the weather seal and the garage floor. 2. I called customer service the same day after installation was completed and shared our concerns. The customer service representative rudely replied “it is not our fault your garage floor is not level”. I asked to speak to a manager and she said I would get a call back that day. I did not get my call returned. I called again the next day, and was later called back by a quality assurance manager. He was very service oriented over the phone, and we scheduled an appointment for the next week to have someone come out and assess the installation and see if there were any options to improve the 3/4” offset. 3. The quality assurance technician was scheduled to arrive today between 8-9am. He did not show up so I called at 9:15am to see if he was still coming (as we had another appointment we needed to leave for by 9:45am). He said there was confusion and miscommunication in the office but was on his way. No one called to say he was going to be late or was still coming. He arrived at 9:40am (which caused us to be late for our other appointment). He was able to adjust the cables to correct most of the offset. We discussed replacing the black weather seal with a grey weather seal to minimize the appearance of the offset that remained. He called his manager to see if he could get approval to do so without a charge. It was determined that it was an “aesthetic appearance correction” and therefore would cost us $241 to replace it. After spending $3230 to have a garage door installed at a slant, I was not pleased to hear that I could have the “aesthetic appearance” issue addressed for another $241. The technician also said that if I wanted it done it would require another appointment as he would otherwise be late for his 10:00am appointment (although being late to our appointment did not seem to be as concerning). Bottom line, I had high expectations for stellar service given their reviews. I am more than willing to pay more to receive quality service. I am trying to be fair in rating them 2 out of 5 stars. Given our experience, I would not recommend Precision and have to believe for the price you can get a better experience and result elsewhere.
- RAyers
I would like to thank you for this detailed feedback you have given us so that we can serve you and other Precision Garage Door customers better. Hearing your experience helps us to improve and we assure you that we have heard you. We are troubled that you are not 100% satisfied with your services and will do all that we can to resolve these issues. We will be reaching out with some next steps and look forward to making this right for you.
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Minneapolis, MN
Our garage door got damaged by getting hit by a vehicle. Mike came over within 2 hours of my phone call and aligned the door so we could use it manually. We ordered a new garage door and opener that took about 2 weeks to get. Zac and Rafael came over to install the new door and opener within 2.5 hours, wow! The entire precision door team was superb! Installation, service, communication, etc. Thank you, Bob
- Bob M
We are happy that your garage door issues are behind you! Thank you for allowing us to help in this situation and for the kind words about our team and service process. It is great to hear that we were able to get this project taken care of in a prompt and expert manner. We appreciate hearing from you.
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Roseville, MN
Wow. The service representative Mike Greek was prompt,, extremely personable, and very efficient. He genuinely cared about our problems. Precious Garage Door is lucky to have this young man representing them. Based on our experience with him, l would highly recommend this company.
- Elizabeth W
We appreciate your business and that you took the time to let us know how pleased you were with the service as well as the professional and compassionate way your garage door issue was handled. We love hearing about the details that make our team stand out and we value your feedback.
Apple Valley, MN
Adam did a great job explaining in detail what he needed to do to repair my garage door and also in detail what the cost would be before he started the repairs. I would definitely recommend Precision overhead garage Door Service and Adam
- Pat Z
Thank you for letting us know that you are happy with both the professional repair that was done to your garage door as well as the superb customer service you received from Adam We are so pleased to help and hope you call on us should you need us again in the future.
Minneapolis, MN
Amazing service! Came out same day and fixed everything within a couple hours. My technician, Adam Mitchell, did an amazing job explaining each step to me. He also did a safety inspection upon arrival and went over everything and the costs before beginning so I was able to make a decision that made the most sense fiscally for me without pressuring me in any direction. Great service all around! I purchased a new opener, surge protector, belt rail, springs, bearing, and rollers. Everything is working great! As a side note - I really loved being able to schedule the service online and that I received updates via text. Very user-friendly for those of us who hate talking on the phone!
- Hannah G
It is so nice to hear that you were happy with so many parts of your garage door repair visit! Thank you for pointing out that not only was the repair performed in a timely and professional manner, but that you also appreciated the ease of making an appointment, our reminders and the safety inspection that was performed. This is great feedback and we are so pleased to know that our process worked and is valued. Thank you for taking the time to share this with us, it means so much.
(651) 355-1712
(651) 355-1712(651) 605-0426
(651) 605-0426(715) 629-1310
(715) 629-1310(651) 355-1712
(651) 355-1712(651) 605-0426
(651) 605-0426(612) 326-3844
(612) 326-3844(952) 252-6189
(952) 252-6189(763) 354-7246
(763) 354-7246(763) 317-1427
(763) 317-1427Office: (952) 800-3338
14607 Felton Ct
Suite 118
Apple Valley, MN 55124
Office: (715) 201-2933
595 Schommer Dr
Suite B
Hudson, WI 54016
Office: 952-698-0131
6520 Edenvale Blvd
Ste 210
Eden Prairie, MN 55346
Chad was thorough and explained recommended maintenance as well as repairing our issue. Another company with "free" estimates told us we needed a new unit & parts which was a scam or totally inept worker on their part. I'd recommend Precision Garage Door in a heartbeat. Great service and ethical business services.
- Karen