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Bret - Service Manager

Bret - Service Manager
Service Team
Reviews: 12
Average: 4.75 stars
Bret - Service Manager has received 12 reviews, averaging 4.75 Stars:
1 2 3 4 5

Bret - Service Manager's Bio:

Hello, my Name is Bret. I was born and raised in the Lakeville area. I love ice fishing, disc golf, softball and really anything that involves the outdoors. In addition to my hobbies I am an avid Minnesota sports fan and enjoy watching football and hockey.

Review:

Service was wonderful: quick, professional and reasonably priced!! I would not use any other garage door service! Definitely exceeded my expectation!

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A Response from: Kristi Hartmon

We are happy to hear you were happy with the service that was provided on your recent garage door visit. We appreciate hearing you'd use us again and welcome the opportunity any time you need us.

Bret - Service Manager Service Provided:
Garage Door Repair

Service Team: Bret - Service Manager
Review:

Bret Hoffman was my technician. He was very polite and courteous. Gave me my quote for spring repair. He was on time called to inform me how far away he was and when arriving. Bret did an excellent job with the repair and also adjusted my garage door to close more soft than slam down. Great experience I definitely will recommend your company to others. Thank you

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A Response from: Kristi Hartmon

We thank you for your business and your kind words showing appreciation for our way of doing business. We value your time and aim to be on time, call on our way, inspect your door and opener for safety and clearly explain our findings and recommendations for repair before professionally performing those repairs. Thank you for seeing the value in that and for referring us to others!

Bret - Service Manager Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Bret - Service Manager
Review:

Fast and courtesy, however extremely expensive. I would not use again or refer to anyone. I have had broken springs and repairs on this garage door three times in the past. The repair bills were substantially less. I understand there have been price increases and a pandemic, but was shocked with the initial repair estimate provided by Precision Garage Door service today.

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A Response from: Erica Amundson

Thank you for your feedback. Every repair estimate is custom made for each situation and the condition report lists all 25 components inspected and our diagnosis. We will be happy to discuss anything you might have questions on. I'm sorry the pricing for our services didn't match your expectations, but we respect your choice and your opinion. Best regards.

Bret - Service Manager Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Bret - Service Manager
Review:

Service tech guys Bret and Mike arrived on time and prepared to do the repairs on our garage door. They were incredibly efficient and courteous on the job. They are highly recommended. Thanks for the quick repair job on our door.

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A Response from: Erica Amundson

We appreciate you letting us know that your technicians did their jobs to your satisfaction. Always glad to hear we are serving our customers quickly and properly. Thanks for your feedback.

Bret - Service Manager Service Provided:
Garage Door Repair

Product:
Rollers

Service Team: Bret - Service Manager
Review:

Their crew came out the next day fir a quote. Quote was higher than expected but they walked me through the "why's" and pointed out where the original installer used cheap parts. In some areas, the original installer didn't include parts. We bought out home out of foreclosure and figured the bank went cheap, this confirmed it. I felt as though we received a great deal from knowledgeable technicians and would have them back again when needed.

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A Response from: Erica Amundson

Thank you for your business and for putting your trust in our experienced technicians and their honest assessment in the Condition Report of your door and opener. Glad to hear that you found a suitable solution to your issues and will be here for you should you need us again in the future.

Bret - Service Manager Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Bret - Service Manager
Review:

Precision Door Services were easy to work with, quick to respond; I have called for services twice and they were able to schedule a tech the same day! They are awesome! The Techs were very professional and friendly, plus they were very helpful; got to job done in a timely manner and explained clearly what was completed. Plus Precision has warranty on their work, which give you a piece of mind. Precision Door Services is highly recommended!

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A Response from: Erica Amundson

Thank you for touching on so many aspects of Customer Service! We really value our customers' time and work hard to quickly service all issues to ensure problems with your doors and openers are few and far-between. We are here when you need us and appreciate your business as well as your recommendation to others.

Bret - Service Manager Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Bret - Service Manager
Review:

Bret, my technician delivered exactly what he promised in less than 2 hours from start to finish and left my garage spotless. He displayed a very positive and professional manner.

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Bret - Service Manager Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Service Team: Bret - Service Manager
Review:

I was extremely pleased with the service I received from Precision Door Service. It was a relief to be able to call right away when I needed my garage door repaired. I was able to schedule an appointment quickly. Bret came out to give an estimate and was able to make the repairs quickly the same day. He was incredibly polite, kind and patient. He answered my many questions and explained the process. I would recommend Precision Door Service for garage repair! I am extremely satisfied with the process and the service I received. Thank you!

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Bret - Service Manager Service Provided:
Garage Door Repair

Service Team: Bret - Service Manager
Review:

Bret was so amazing! I cannot recommend him enough. He was prompt, kind, and knowledgeable. He fixed our garage door and was a pleasure to work with- give that man a raise!!

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Bret - Service Manager Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Bret - Service Manager
Review:

Service met all expectations for timely response, cost, clear communication and needed repair.

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Bret - Service Manager Service Provided:
Garage Door Repair

Service Team: Bret - Service Manager
Review:

From first call to them, to completion of the service needed. Professional, responsive, timely, and competitively priced. My technician Brett was personably, polite, engaging, and thorough. Explaining what needed to be done and why. A pleasure to have at my home!

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Bret - Service Manager Service Provided:
Garage Door Repair

Service Team: Bret - Service Manager
Review:

Top-notch experience from start-to-finish! The customer service representative (Holly) was extremely helpful, and she was able to set me for a service appointment 12 hours after my initial call. The technician (Bret) that arrived to perform the repairs was nothing short of fantastic; he was friendly, knowledgeable, professional, and very quick with his work. Overall, I could not be happier that I chose Precision!

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Bret - Service Manager Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Bret - Service Manager
St. Paul Area

(651) 355-1712

(651) 355-1712
Woodbury / Oakdale Area

(651) 605-0426

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(715) 629-1310

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(651) 355-1712

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(651) 605-0426

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(612) 326-3844

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Eden Prairie / Minnetonka Area

(952) 252-6189

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(763) 354-7246

(763) 354-7246
Coon Rapids / Blaine Area

(763) 317-1427

(763) 317-1427
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