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Read what people are saying
about Precision Garage Door in:

Woodbury / Oakdale Area, MN

Precision Garage Door of St. Paul
has received 248 reviews, averaging 4.93 Stars:
1 2 3 4 5
Review:

I chose Precision Door because they had very high ratings. They had someone out within 1 1/2 hours. Adam Mitchell serviced our door quickly and professionally. He explained his inspection thoroughly and gave advice on future work. I will definitely use them in the future and highly recommend them.

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A Response from: The Precision Team

We appreciate you giving us the opportunity to earn your business and for letting us know how we were able to do so. We will be happy to help in the future and are pleased to know that you received a level of service you expected during this visit as well. We are here for you when you need us.

Adam - Technician Service Provided:
Garage Door Repair

Service Team: Adam - Technician
Review:

I looked at their reviews and they were very good. Very prompt service. From the time I called in and the service tech contacting me was less than 10 minutes and said he would be at my home in 30 minutes, Diagnosed the problem and repaired with 30 minutes for a fair price. Would highly recommend them.

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A Response from: The Precision Team

We are glad to hear we matched your service with what you expected based on your research. We strive to deliver same-day service with professional service every time. We appreciate your business and your comments.

Service Provided:
Garage Door Repair

Review:

Very knowledgeable technician. Came early and finished quick. Very satisfied!

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A Response from: The Precision Team

We are happy to have been able to help. We appreciate you sharing your experience with us and others. Thank you.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Outstanding job by everyone at Precision Garage Door….from the phone people to the job that our technician, Adam, did. Couldn’t be happier that I called Precision. Adam showed me his inspection, including the photos he took, and explained in detail what he felt needed to be done.

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A Response from: The Precision Team

We are happy to help. Thank you for laying out our process for each service repair visit and letting us know that you appreciate what we do and how we do it. We are here for you should you need us in the future.

Adam - Technician Service Provided:
Garage Door Repair

Service Team: Adam - Technician
Review:

The response to my service request was very prompt. The tech did a good job of explaining the problems and what would need to be done to correct it, and the cost. The tech was very polite and professional.

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A Response from: The Precision Team

We are pleased to hear you received prompt and professional garage door spring repair service. We appreciate your business.

Service Provided:
Broken Garage Door Spring Repair

Review:

We are very happy with the job Jonathan Z. did for us. We had a broken spring and he explained all the repair and replacement options. Then he had the whole replacement complete in less than an hour. It couldn't have gone any smoother!

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A Response from: The Precision Team

If you are happy, we are happy! Thank you for your business and for letting us know of the positive experience you had with our Company despite your garage door setback today. We appreciate you.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Precision Garage Door's video ad creates a certain set of expectations: technicians with superior diagnostic capability, trucks fully stocked with high quality parts, problems resolved on the spot. That was exactly my experience with my tech, Alex. I will also add that he was on time, completed the job in the time he had estimated, in addition to making the repairs, he checked, adjusted and lubed my door, and he picked up after himself, leaving my garage as clean as if he was never there. My only complaint, and this is not on Alex, is that their bill included a $14 fuel surcharge--with gas prices below $3/gallon and still falling, it is time for fuel surcharges to go away.

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A Response from: The Precision Team

Thank you for your business and your kind comments on our advertising and our repair service. We love hearing that you were satisfied with the level of service your received and that we met your expectations. Thank you also for letting us know your thoughts on our pricing. Please know that has been heard and will be taken into serious consideration. We appreciate your business and your feedback.

Alex - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Alex - Technician
Review:

Quick and efficient!!! Made necessary repairs.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

The installation of a new garage door and opener was done exactly as I had hoped. Communication with the Precision team was easy, convenient and timely. The crew arrived on time, kept me informed of progress and answered all of my questions in a very professional manner. I was given a demonstration of the features and maintenance suggestions before they left. The crew cleaned up after install and checked for any screws etc. which could have been dropped on the garage floor; preventing possible flat tires. I have found my go-to garage door installation and repair company. Thank You, Precision!!

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Job was done in a very short time and the garage door has never sounded quieter! The springs were broken and my car was stranded in the garage, they quickly let it out!

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A Response from: Kristi Hartmon

We are happy to have helped! Thank you for calling us in your time of need and for letting us know that you were pleased with our prompt and professional service. We appreciate you.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

I was very pleased with Chad and the work he performed. The repairs needed were quickly pointed out and pricing was provided and the work was completed in less than an hour. Thanks Chad for your professional service. I will be sure to use Precision Door Service and recommend them to others in the future.

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Chad - Technician Service Provided:
Garage Door Repair

Product:
Cables

Service Team: Chad - Technician
Review:

Chad was very professional and courteous. He explained all work and completed the job in a timely manner. Very happy with the work and would recommend Precision Door to family and friends.

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A Response from: Kristi Hartmon

Thank you for calling on us to assist with your garage door repair. We value your business and your feedback on the service you received. We are happy to hear you are satisfied and we welcome your referrals. We appreciate you.

Chad - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: Chad - Technician
Review:

On Time, fixed my door, super polite and a reasonable price. Great in my book!

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A Response from: Kristi Hartmon

We are happy you called on us for your garage door repair. Thank you for letting us know that you are pleased with all aspects of your service appointment. We value your business and your feedback and will be here should you require our services again in the future.

Chad - Technician Service Provided:
Garage Door Repair

Service Team: Chad - Technician
Review:

Zac was excellent! He was very interactive. He answered all of our questions thoroughly and made sure we were satisfied with his response. We liked how real he was with us. It felt like talking with a very knowledgeable friend! We highly recommend Zac and would gladly welcome him out again for any other garage maintenance:)

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A Response from: Kristi Hartmon

We are happy you felt respected and valued in making decisions regarding your garage door repair service. Our goal is to make sure you are happy with the right repair for you and to perform those repairs with expertise. Thank you for your business and your feedback. We are happy to help should you need us anytime in the future.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I am so very Happy and Satisfied with the overall service and installation by Colton, Mitchell and Zac, each of them were kind and Very Professional and explained everything they were doing and answered all questions I had. The installation took less than 3 hours, I couldn't be more happy. I Highly Recommend Precision Door Services for any Garage Door service needed. These guys were Great!! Thank you all for a Great Job!

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A Response from: Kristi Hartmon

We are pleased to hear that you are happy with your new garage door purchase. We value your business and your trust in our product and in our team. We are sure your will enjoy your new door system for years to come and are happy to have been part of the process.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Installer (jonathan) was very polite and knowledgeable about garage doors and accessories and explained everything as he went along as i was curious about a belt drive. After installing he went over everything with me explaining the security etc. I really was impressed with how quiet the belt was, my neighbors came over after he left and they were also amazed how quiet the belt drive was compared to the chain. I had used precision before to install a broken spring.

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A Response from: Kristi Hartmon

We appreciate your business and your thorough review! It is great to hear that you are pleased with your new opener as well as the professional service you received. We are happy to have a loyal return-customer and will welcome your neighbor referrals when it's time for their upgrade!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

First time having our garage door replaced, and would never use another company! Amazing customer service, and friendly staff! Installation was quick, and done perfectly!

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A Response from: Kristi Hartmon

We appreciate your trust in our team and in our brand! Thank you for letting us know you are happy with your new garage door and with the service you received. We are happy to help.

Mitch - Installer Service Provided:
Install Garage Doors

Product:
Garage Doors

New Door Sales and Installation Team: Mitch - Installer
Review:

Called at 9 to repair the broken spring. They were done by 2 and had everything working great. Thank you for the quick service and job well done.

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A Response from: Kristi Hartmon

Thanks for letting us know you are happy with the timely and expert service you received on your recent garage door repair visit. We appreciate you calling us to help and for letting us know of your experience.

Alex - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Alex - Technician
Review:

Jameson did a great job and was very knowledgeable.

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A Response from: Kristi Hartmon

Thank you for your business and your feedback. We appreciate you!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

We had Mike out to fix our garage door and he was great! Very knowledgeable and great to work with. He was very efficient and experienced. We are very happy customers!

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A Response from: Kristi Hartmon

We are happy to help! Thank you for choosing Precision and for letting us know you are happy with the service you received on your recent garage door repair visit. We appreciate you and hope you call on us should the need arise in the future.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

TV advertisement. Others did not respond promptly.

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A Response from: Kristi Hartmon

Thank you for your business and for trusting us with your recent new door purchase. We we glad to help and to have earned your business.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Mike Greek was courteous and knowledgeable. He did a great job!

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A Response from: Kristi Hartmon

Thank you for letting us know! We are pleased to hear that you were happy with the service you received. Thank you for your business and your feedback; it really helps us continue to offer the level of service our customers appreciate and deserve.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Great service today! One of the springs for my garage door snapped yesterday. It's fixed and I'm a happy customer! Reasonably priced too! Thank you!

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A Response from: Kristi Hartmon

We are happy to hear that your garage door issue was taken care of promptly and efficiently. We are here to help should you need us anytime. We appreciate you.

Alex - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Alex - Technician
Review:

On Sunday I had an issue with my garage door not opening. I called that evening and spoke with a friendly representative who was able to set up an appointment for the next day between 10:00am and noon. The technician, Mike, arrived a few minutes before 10:00am, reviewed the garage door, and gave me a quote within minutes. He repaired the garage door in about 1/2 hour, and I was totally satisfied with the results. Mike was very knowledgeable, professional, and courteous! Thank you for the wonderful service!

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A Response from: Kristi Hartmon

Thank you for your review of your experience with our company from your first call through the completion of your repair. We really appreciate hearing from our customers as it helps us know what our customers need and how we can serve them best. We value your business and your feedback and are here should you need our services again in the future.

Service Provided:
Garage Door Repair

Review:

A relative had their garage door repaired by Precision one year ago and were totally satisfied. I had the same total satisfaction experience. I found them knowledgable, fast and professional. They are a credit to their company.

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A Response from: Kristi Hartmon

Thank you for putting your trust in our team and our products! We are happy to hear that we came highly recommended and that you are also happy with the service you received. Repeat and referral customers are certainly something we are truly value and appreciate you sharing these kind words.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I called them on Tuesday and they came out Wednesday and they sent the wrong person one for replacing the door not to fix it. He said we can have someone come out Thursday. Will he came out and did not have the right springs but said it could take up yo 1 month to get the right one in. My door won't open because my spring is broken. I told him I will call him later so he said you have to pay $75.00 now for me coming out and the coast would be over $750.00 for the springs. I called North Country and he was out In one hr. Had the right springs on his truck he fix my door and put the heavy duty spring on and only charged me $350.00.

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A Response from: Kristi Hartmon

Thank you for bringing this to our attention. We were happy for this opportunity to speak with you about the misunderstandings that took place here and were happy to refund your trip fee as the errors were on our end. This experience has shown us a few things we need to work on in-house with communication and custom orders and we thank you for the opportunity to make this situation right and learn from the issues pointed out.

Service Provided:
Broken Garage Door Spring Repair

Review:

Inexperienced and poorly trained. The service provided did not meet my expectations. The technician spent about 50% of the service call on his cell phone planning a fishing trip for the next day - which I found to be totally unacceptable!

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A Response from: Kristi Hartmon

We greatly appreciate the feedback you have given us so that we can serve you and other Precision Garage Door customers better. Listening to your experience with us helps us improve, and we assure you that we have heard you. Thank you for helping us get better; you are the most valued part of what we do.

Service Provided:
Garage Door Repair

Product:
Cables

Review:

I highly recommend Mike for garage door service. He was on time, knowledgeable, friendly and went above and beyond! He swept out my garage while on a phone call with his boss! He will be back to finish the job when a part comes in. I look forward to having him back.

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A Response from: Kristi Hartmon

Thanks for letting us know of the professionalism and expertise shown in your recent garage door repair visit. We look forward to completing the project so you can move forward from the inconvenience of garage door problems!

Service Provided:
Garage Door Repair

Review:

Great service. Chad was awesome, he explained everything and got the job done right away. Would definitely use this company again.

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A Response from: Kristi Hartmon

It is good to hear that you were pleased with the service your received during your recent garage door repair service. It is a great compliment to say you'd call on us again and we welcome your return business should the need arise.

Chad - Technician Service Provided:
Broken Garage Door Spring Repair

Service Team: Chad - Technician
Review:

Fast and efficient. Great tech, polite and thorough. Recommend Precision Door.

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A Response from: Kristi Hartmon

Thank you for your 5-star review and your compliments. We are happy you were pleased with your service and appreciate your business and referrals.

Alex - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Alex - Technician
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St. Paul Area

(651) 355-1712

(651) 355-1712
Woodbury / Oakdale Area

(651) 605-0426

(651) 605-0426
Western Wisconsin Area

(715) 629-1310

(715) 629-1310
Roseville / Maplewood Area

(651) 355-1712

(651) 355-1712
Eagan / Apple Valley Area

(651) 605-0426

(651) 605-0426
Minneapolis Area

(612) 326-3844

(612) 326-3844
Eden Prairie / Minnetonka Area

(952) 252-6189

(952) 252-6189
Maple Grove / Plymouth Area

(763) 354-7246

(763) 354-7246
Coon Rapids / Blaine Area

(763) 317-1427

(763) 317-1427
Precision Garage Door Twin Cities
Office: (651) 355-1714
53 Woodlynn Ave
Suite C

St. Paul, MN 55117
Precision Garage Door Twin Cities
Office: (952) 800-3338
14607 Felton Ct
Suite 118

Apple Valley, MN 55124
Precision Garage Door Western Wisconsin
Office: (715) 201-2933
595 Schommer Dr
Suite B

Hudson, WI 54016
Precision Garage Door Maple Grove
Office: 763-200-7973
10701 93rd Ave N
Maple Grove, MN 55369
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Office: 952-698-0131
6520 Edenvale Blvd
Ste 210

Eden Prairie, MN 55346