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Read what people are saying
about Precision Garage Door in:

Eagan / Apple Valley Area, MN

Precision Garage Door of Minneapolis & St Paul
has received 543 reviews, averaging 4.93 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

They were great to work with. They arrived on time, gave a quote, and got it done very quickly. I also appreciated the ability to call and set the appointment on a Sunday. I got the work done today and have already recommended to a neighbor.

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A Response from: Kristi Hartmon

We are happy to hear that your garage door repair was taken care of quickly and expertly. We are here when you need us and certainly appreciate your referrals!

Alex - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Service Team: Alex - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very happy with our new garage doors. Installation team was top notch! Very professional and clean. Answered all questions I had and their explanations of the work was very precise and clear. Thank you Mike

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A Response from: Kristi Hartmon

Thank you so much for trusting our products and our team! We are glad to hear you are satisfied with your purchase; we appreciate your business and your comments.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

From the beginning conversations to the final job done, I was very impressed with Precision! Josh and Donavon did an amazing job on the install and answered all my questions. Even helped me program the outside keypad before they left. My garage was spotless after they cleaned up when the job was completed. 100% recommend them!

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A Response from: Kristi Hartmon

Thank you for sharing the positive experience you had with the Precision Team! We know you will enjoy your new doors and openers for years to come. We are grateful to hear that all aspects of a job-well-done were hit and that you are happy with the outcome.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Found you on the web. Chad was upfront and did a great job.

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A Response from: Kristi Hartmon

Thank you for choosing Precision Garage Door for your service needs. We are glad to her you were satisfied with your repair visit and we will be happy to help should you need us again in the future.

Chad - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Chad - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage door crashed down, locking in my car that was needed to pickup my disabled veteran husband from day center within the hour! (I called Precision Door from an online listing.) The telephone response woman not only provided an efficient and patient appointment, she pre-noted the emergency to the service rep who came to repair the door in enough time to fix the door so that I could meet the pickup deadline. Jonathan Zwart, the technician was professional, rapid and thorough in his diagnosis and repair. What a gem!

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A Response from: Kristi Hartmon

We are so happy to be of service at such a stressful time for you and your family! We thank you for taking time to let us know we helped and thank you and your husband for your service to our Country.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Received great service. Installers were on time and were professional. Took time to explain everything to me. New door looks great.

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A Response from: Kristi Hartmon

We are pleased to hear that you are happy with your new door and the professional installation you received. We are grateful you took the time to let us know of your experience with our team.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great customer service from start to finish. My technician - Mike Greek - was helpful and courteous.

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A Response from: Kristi Hartmon

Good to hear, thank you for taking the time to let us know that you are happy with the service you received in repairing your garage door today. We appreciate your business and your feedback.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Positive referral from neighbor.

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A Response from: Kristi Hartmon

Thank you for your 5-star review and thanks to your neighbor for the referral! It's always good to know that good news travels, we appreciate you.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

everything went great problem solved and the tech. was a real credit to your company. I will let anyone who needs garage door service about your company and will also be calling if I need any service.

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A Response from: Kristi Hartmon

I woudl like to thank you for your recent rating and review. We are always delighted to receive such feedback and so glad to hear of your positive experience. We love making our customers happy and hope you will allow us to do that again for you should you need us in the future.

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Garage spring broke Friday afternoon. Couldn't find one at Lowe's, Home Depot, or Menards. Called precision and told them what happened. The had Chad the service tech out at 8am SHARP. He did a quick, clean, accurate job. Walked through the inspection, identified some other minor problems found, and had the repair done within an hour!

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A Response from: Kristi Hartmon

We are glad that we were able to help resolve your garage door issues when you needed us! Thank you for sharing your experience with us and others as this helps us serve you better!

Chad - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Chad - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Summary: Great technician. Great installation. Poor pricing clarity. Very overpriced parts. The technician, Colton, was excellent. He did a great a job with the installation, and was very helpful walking me through each step of the repair he was going to perform. His original quote on the springs I needed was one size too small, so the final bill was $14 more than he quoted; not a big deal there, though. 5-star service from him overall. I am deducting one star for the presentation of the pricing model from the company, however. When I called to get an idea of what they charge, they said "there's a $75 installation fee, but this is waived with the repair." While this is technically true, they charge a $65 "lube and tune" fee, which wasn't mentioned on the phone. They charged another $36 for a small bearing, which also wasn't mentioned on the phone. No one likes unexpected charges, especially when things are presented with the illusion of "no installation fee." I am deducting one more star for the price of their parts. The springs I got are rated at 15,000 cycles, and cost me $205 each. Had I ordered the same sized springs from somewhere like Lowes or Home Depot, they cost about $45 each. I assumed there would be some price markup to offset their "free installation," but 4x markup is extreme. Especially considering they charged me for installation in a roundabout way anyway. Overall I would say my experience was "just okay." I acknowledge that the job was done well, but next time I'll probably shop around for someone with more competitive prices.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called Precision Door Service given on your site you stressed the fact that fixing a door can be done rather than a full replacement. When the technician got here, the response was the gear is sheered off so the entire garage door opener needs to be replaced. No consideration to even fix the opener was presented. The cost of replacing the opener was quoted at $500 dollars which is ridiculous. And I get charged $75 for the technicians to show up and give me this proposal. I've since purchased the replacement parts for the opener at a cost of $27 and will fix it myself.

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Alex - Technician Service Provided:
Garage Door Repair

Service Team: Alex - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I chose precision garage based on few google reviews I read. My experience with precision was great. It was seamless from the time I requested a quote all the way to installation. Donney and Joshua showed up in time and they were very thorough and took their time to get everything installed and functioning properly. They were both very knowledgeable and gave us few tips regarding maintenance of garage doors and its components. I definitely recommend Precision Garage and their friendly team for your garage needs.

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A Response from: Kristi Hartmon

Thank you for trusting our team and our products for you new door purchase. We believe you will be happy with your new door for years to come; and if you have any questions, be sure to reach out as we aim for 100% customer satisfaction. You are the most valuable part of what we do.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

they were highly rated, and responded very quickly. Colton Sanders arrived within hours of our call

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A Response from: Kristi Hartmon

Thanks for the feedback. It is good to hear why customers call, and that they value our timely response and professional service. We are here for you.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service from the first call to the install!! Very professional! Thank you!

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A Response from: Kristi Hartmon

Thank you for your kind words and recommendation. We are happy to have served your garage door needs.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mike Greek is a very nice, respectful, professional and knowledgeable technician, very open to questions and didactive in his answers. Great job.

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A Response from: Kristi Hartmon

We are happy to hear that you were satisfied with you recent garage door repair visit. Thank you for listing out the aspects you appreciate in a Service Professional. We will make sure this information helps us to continue serving our customers well.

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mike was a great service tech, very helpful and professional!

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A Response from: Kristi Hartmon

Thank you for your feedback. We love making customers happy and hope you will allow us to do that again should you have future issues with your garage door or opener.

Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was very knowledgable. When we found out we could not get the part needed to complete the repair he came up with an alternate plan that worked just fine. I like that kind of flexability.

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A Response from: Kristi Hartmon

Thank you for your business and trust in our expertise in finding the solutions that works for you. We appreciate your feedback and are happy to be of service.

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Awesome Service! I called to get my garage door fixed at 3:44pm, they put me in for an appointment at 4 pm and Jason called at 3:53pm saying he was on his way! Now that is prompt. Jason inspected the door, told me what was wrong and got it all done in about an hour to hour and half. He even was fine with my Cheweenie barking everytime he made the slightest noise. I will definitely be recommending them to anyone who needs their garage door fixed!!

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A Response from: Kristi Hartmon

Thank you for expressing your appreciation for your speedy and professional, yet personable repair appointment with Precision! We are happy to have serviced your garage door needs and are happy to help you and your referral customers anytime the need arises. We appreciate your business.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank you Precision Garage Door Service for providing outstanding technical and customer service. Colton called ahead, arrived when he said he would arrive and was able to source the problem and correct it quickly! I sourced your company onlinbe and after reading reviews, felt confident that you would be able to help me! You did! I highly recommend this company! OUTSTANDING service!!

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A Response from: Kristi Hartmon

Thank you for expressing your trust in us to solve your garage door issues! We appreciate hearing that your experience was great from start to finish and knowing you would recommend us to your friends and family is a great honor.

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank you for your quick response to my need and coming out to fix my issue so quickly...w/n 1 day. I was very happy with the service and the technician I received. (Sorry, can't remember name). Will deficiently call you with any other garage issues I have in the future!

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A Response from: Kristi Hartmon

We appreciate you letting us know that you were happy with your garage door repair visit. We welcome your repeat business and thank you in advance for trusting us in the future. It really says a lot when a customer is already planning on repeat business and we do not take that honor lightly.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Exceeded all expectations,extremely knowledgeable He set a new standard for technicians, I 'm guessing in a couple years We will be using Precision for the other door. Can't thank you enough.

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A Response from: Kristi Hartmon

Thank you for your business, and for planning ahead for repeat business - that is a true honor! We are happy you are satisfied with the work that was done on your garage door and we will be happy to help should the need arise again.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mike did an excellent job with the spring repair! He arrived within 30 minutes of the service call, and replaced the spring in a very timely manner. He was very professional, kind and personable throughout the process. He's an awesome technician and I would recommend him for any service you would need!

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A Response from: Kristi Hartmon

Thank you for your business and your kind words about the customer service you received from Mike during your garage door spring replacement. We work hard to create a positive customer experience and are happy that it was a success in your repair visit. We appreciate your recommendation and are here should you need us in the future.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

100% satisfied. Colton provided incredible service. Very thorough, gave all options up front, and his work is EXCEPTIONAL. Will recommend Precision to friends and family - Thank you!

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A Response from: Kristi Hartmon

Thank you for taking time to relay your experience. We are happy to know that the garage door repair process went well and that you are pleased with the finished product. We will be happy to help should you need us again and certainly welcome your referrals.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your technician arrived on time and was very professional. in describing what needed to be done. The quote was quite reasonable and he made the repairs in a timely manner. I have no hesitation in recommending your services

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A Response from: Kristi Hartmon

Thank you! Your feedback is important to us. It is great to hear that your garage door opener issue was addressed to your satisfaction and that it was taken care of promptly. It is what we aim to do every day, we welcome and appreciate your referral.

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick response, professional service. Highly recommended!

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A Response from: Kristi Hartmon

We appreciate your business and your compliments to the way we do business. Thank you for taking time to let us know that you were happy with the service you received.

Chris - Door Designer Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

New Door Sales and Installation Team: Chris - Door Designer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

When my garage door opener broke, I went on Google because I have no idea who to call. Precision door service was the 1st option I could see. There was alot of info on their webpage, but also chat with a live agent, they were kind, professional, I had an appointment within a couple of minutes. When my Tech Devon arrived, he was polite, confident, professional, he was in one word "perfect" . He explained my new system, and it was installed in about an hour, he cleaned up before he left. Precision Door Service is so lucky to have Devon, It's never easy when life throws you a curve ball, and i get it, it's just a garage door. This company was perfect from start to finish and I would recommend them to anyone that asks !

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A Response from: Kristi Hartmon

I am glad we could help you in your time of need! We strive to make the inconvenience of a broken garage door as painless as possible by repairing the issue quickly and effectively. Doing it with the personal touch, as Devon does, is an added bonus! Thank you for sharing your appreciation for our customer service and your recommendations are certainly welcome.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service.like it a lot ,thank you.

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A Response from: Kristi Hartmon

Thank you for your business and for sharing your 5-star review -- we appreciate you!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The Precision Garage Door guys arrived on time and fixed my door (replaced the springs) in short order. They also did an overall inspection and reported that my door was in good shape so no additional pieces were needed. I got a 3-year warranty. By all measures, a good experience.

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A Response from: Kristi Hartmon

We appreciate your business and you taking time to let us know that you were satisfied with your garage door repair appointment. We work hard to fix your door right in a timely fashion and it's good to know that we hit the mark here. Should you, or a friend, need us in the future: make the right decision, call Precision!

Alex - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Alex - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had Precision Door repair my garage door after the spring broke. The tech notified me when he was on his way and arrived as scheduled. The tech was courteous and professional and gave me a quote before beginning the work. The work was done in a timely fashion and is warrantied for 3 years. I would recommend them for your garage door repair.

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A Response from: Kristi Hartmon

Thank you, Brenda, for detailing all the aspects of your spring repair visit with us. We are happy you were pleased with the customer service process that we follow and that the work done to replace your broken garage door spring. We work hard to fix it right the first time, but should you need us again, we are here for you!

Alex - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Alex - Technician
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St. Paul Area (651) 355-1712
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