Garage Door Repair in Eagan / Apple Valley, MN - Page 3

Philip

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I received a coupon from Precision Door for their Spring Inspection and decided to have them perform the service since the garage door was only 18 months old and seemed to "squeak" when opening. Chuck immediately identified the issue and explained how the "rails" had shifted, creating unusual wear and tear. Here's the 5 Star review---he immediately told me to contact the company that had installed it to see if a warranty existed! He could straighten the rails back into alignment, but said the rollers and spring showed wear and tear of a 5 year old door. He said to see if I could get it totally covered. He then prepared a quote and detailed evaluation for what needed to be done. I truly appreciated his integrity, explanation, professionalism. A good reminder for why a Spring Inspection by a qualified technician saves a garage door.

Mark Pierson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Much competition, and so many choices. Well, from my initial call to their call center, the follow-up appointment confirmation, with Tyler, from customer service, and the prompt arrival of Gregg, one of their service techs, it was abundantly clear to me that each one is a consummate professional that take pride in their slogan and the company they represent. Gregg diagnosed the issues with our door, made recommendations, got our door back to functional, and supported my choice to have our 20 year old garage door replaced, and with a military discount. I couldn't be happier with the choices I've made throughout this entire experience, and I'm confident that you will feel the same.

Clifton Bailey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage door spring broke at 8pm, went online and booked an appointment for the next morning. The website was easy to use and made it easy to describe what was wrong. At 730am received at text and email with the technicians picture and bio, every service company should do this. Shawn then called about 15 minutes later to let me know he was 20 minutes out. He took pictures and inspected the whole garage door system, he showed me that was wrong and explained everything that was needed. With three choices of repair options, Shawn explained exactly what each one entailed and how much they each cost. The repair took about and hour and then he showed me what all he did. I would highly recommend Precision in the future to all my friends and family. I also really appreciated the fact that they offer a Veterans/Military discount. Great Job!

Grant Koehler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

From rapid diagnosis of the issue and recommendations for repairs/replacements to the timeliness of the repairs and the depth of knowledge that he presented, Shawn S provided hands-down the best home service that my family has received since moving to Apple Valley. We will continue going to Precision Garage Door Service for our garage door needs.

James Blehart

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

on time personable technician

Marye Macfarland

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am very impressed. Precision showed up the same day I called. Fixed the problem better than I expected and did not gouge us on pricing. I will definitely be using them again.

Lois Manning

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door was not working the way it should so call and said they could come out the next morning which they did. your service tech Pat Bendel came out and looked at it and explained what was wrong. After that I decided to go with a new door.

Linda Eijadi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was promptly provided within 20 minutes of my call. The tech arrived before 6:00pm. It appeared that screw became loose at the end of the aluminum track that the door rolls through. There was no damage to any electrical wire or sensors. The tech identified the problem and spent 15 minutes replacing the screw that was loose. Then the task was complete. This was a simple and effective repair. The garage door opener worked and the door closed just as it always has.

Stephanie Larson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chuck was very professional & very helpful. He explained very clearly what the problem was, the solution & an estimate of cost. He was fast, efficient & tidy

Jennifer Rogers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

With the cold Minnesota winters, my garage door was frozen to the ground. I was unaware and when I went to open the garage door to leave for work, the door busted and the opener was unable to function anymore. I was having to manually open the garage door which isn't hard, but not a good time. I am a single woman who lives alone and don't know anyone who could help. I went to google and this was the first company to pop up for my area. I was able to make an appointment with Precision Garage Door Service online. There were many dates and times available to choose when it would work for me. I was given confirmation of the appointment at the time of scheduling, the day before the scheduled appointment, as well as about 30-60 minutes (I can't remember which) before the technician arrived. I also got a call from the technician as well who introduced himself as Chuck! Chuck was fantastic from beginning to end. He looked at what was going on with the garage door and was able to put together 3 separate options for me to choose from. He explained what each one was along with the cost as well as the long-term outcome from each option. After selecting the route, I wanted to go, he got to work! An hour or so later, I had a fully functioning garage door again! He explained to me what he had done as well. Garage doors aren't always pretty but he definitely gave mine a face lift! This was all about 3 weeks ago and I have not had any issues with the door at all. I had a wonderful experience from scheduling the appointment, being notified of technician arrival as well as the options and services that could be provided. I would highly recommend Precision Garage Door Service to anyone and everyone who needs help with their garage door!

Peter Fooshe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Patrick was great. Very professional and helpful.

James Haberkorn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

From start to finish, the process could not have gone any smoother. We are very happy with the professionalism, product, and people. I highly recommend you this great group of people! Thanks, Precision!!!

Lee & Lindsey Herman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a great experience with Precision. The technicians were friendly and professional and went over my new opener and all the functions. I would defintly recommend!!

Heather Lingen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quality work! Same day service. The technician was friendly and knowledgeable.

Jon Belmore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My expectations were definitely met. Chuck did an outstanding job! He was very helpful and worked quickly. The advertising you have done on the Garage Logic podcast got you the business and you exceeded my expectations. Jon Belmore

Doug Carr

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is the second time we have hired Precision for a garage door repair. Patrick was on time, friendly, knowledgeable and had the door fixed in short order. Excellent service and would highly recommend Precision.

Valerie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Yes, to all your above questions. No surprises. Thank you. Val

Dustin Gilbertson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I experienced very solid, thorough and high quality service backed with honesty and integrity with Patrick as the technician today. I will 100% be using Precision when I move forward on the new garage door installation.

Mary Huber

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Did a fine job and fixed the job that A1 could not do.

Tim Schroer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Adam was great. professional, curious, and complete in his explanation of what was wrong. Simple fix, small charge, and he was on his way leaving a satisfied customer.

Dennis Tuccitto

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our problem was solved. Our installer was great, and explained everything very well. We will use them the next time we have problems with our garage door!!

Carol Bauman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I’ve used Precision Garage Door Service twice. They’ve been quick and efficient both times. Chuck explained what needed to be replaced and what didn’t. He was honest and very helpful.

Richard Makela

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your company was recommended by Genie.

Nancy Wilson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was extremely pleased with the service received through your technician Chuck. I also was very pleased with reception when I called for appointment. I chose this company t because of Google write up. I’m so appreciative of prompt kind & efficient service & would definitely choose them again.

Dan Lermon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Top notch service. Very professional

Paul Davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

response, quality, and communication- 5 stars. Pricing- 1 star.

Jim Gross

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chuck was great. He explained everything he was doing and totally addressed my issues. We talked about the age of my equipment and that was also very helpful. Not sure how he made a door repair an enjoyable experience, but he did. Thanks Chuck .

SusanM

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision has never failed me. If I need service they are always there for me, and their technicians are skilled and knowledgeable enough to explain to me what needs to be done and why. They really came through for me today and I'm super happy with the work they did for me. Thanks guys!

Margene Bauhs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Came out at the appointed time. Did a complete inspection. Technicians were well informed and not pushy. Ended up being more than a broken spring that was in need of repair on those old garage doors. But they gave a fair estimate. I didn't do everything that was recommended, but I did the critical fail stuff. They talked with my husband before they started so he was OK with the higher price for all the things that needed to be done. Completed on time and on budget. The doors will probably now outlast our living in this house. The lifetime guarantee (while we own the house) was a good investment too in my mind. Happy to do business with this place.

Bradley & Erline Holman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Gregg Trayler explained everything clearly before and after installation of opener, springs, etc. He explained the reason for the failure and completed the job quickly. Very satisfied with everything.