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Read what people are saying
about Precision Garage Door

Precision Garage Door of St. Paul
has received 2441 reviews, averaging 4.94 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I appreciate the quickness someone came out to fix my garage door he explained everything to me and I installed MyQ on my phone and he showed me how to hook it up and I am very well satisfied for the good work thank you much

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A Response from: Kristi Hartmon

Thank you for letting us know that timely and informative customer service is important to you and that we excelled in both of those areas. We are happy that your garage door repair visit was a success and that you are happy with the outcome. We appreciate your business and your feedback.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

When my garage door opener broke, I went on Google because I have no idea who to call. Precision door service was the 1st option I could see. There was alot of info on their webpage, but also chat with a live agent, they were kind, professional, I had an appointment within a couple of minutes. When my Tech Devon arrived, he was polite, confident, professional, he was in one word "perfect" . He explained my new system, and it was installed in about an hour, he cleaned up before he left. Precision Door Service is so lucky to have Devon, It's never easy when life throws you a curve ball, and i get it, it's just a garage door. This company was perfect from start to finish and I would recommend them to anyone that asks !

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A Response from: Kristi Hartmon

I am glad we could help you in your time of need! We strive to make the inconvenience of a broken garage door as painless as possible by repairing the issue quickly and effectively. Doing it with the personal touch, as Devon does, is an added bonus! Thank you for sharing your appreciation for our customer service and your recommendations are certainly welcome.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service.like it a lot ,thank you.

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A Response from: Kristi Hartmon

Thank you for your business and for sharing your 5-star review -- we appreciate you!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was thorough, competent and provided with with a few options (at different prices) to choose from. The service and parts were reasonably priced and my door repair took as long as the tech estimated.

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A Response from: Kristi Hartmon

Thank you for your business and for your feedback. It is good to hear that your garage door repair visit was completed to your satisfaction and that it was completed in a timely fashion. We appreciate hearing from you and are here should you need us in the future.

Service Provided:
Garage Door Repair

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My springs broke on my garage door so my vehicle was stuck in my garage… Precision was very prompt and efficient… my tech was amazing. Very thorough and explained everything so nicely… Precision is my go to now for my garage door needs. Thank you so much for an amazing job.

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A Response from: Kristi Hartmon

It is great to hear that your garage door issue was resolved quickly and that you are happy with the service you received. We appreciate hearing that our Customer Service exceeded your expectations and are honored to have gained a new repeat customer!

Jason - Install Manager Service Provided:
Garage Door Repair

Product:
Springs

New Door Sales and Installation Team: Jason - Install Manager
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mike On time works hard and explained everything

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A Response from: Kristi Hartmon

Thank you for expressing your appreciation for all we do. Happy to hear that your garage door repair visit was a 5-star experience. We appreciate your business and your feedback.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mike was super professional and kind. He did fantastic work, cleaning up what TCGarage did not do correctly when installing my g door a few months ago. I am a precision fan for life!!! Anne Rumsey

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A Response from: Kristi Hartmon

We are happy to have a new fan and customer, thank you! We appreciate you letting us know that we are doing a good job servicing your garage door needs with professionalism and kindness. We are here for you should you have any issues in the future.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service, Jonathan answered all questions I had.

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A Response from: Kristi Hartmon

Thank you for letting us know that Jonathan was helpful and informative. Should you need anything further in the future, let us know. We certainly appreciate your business and you feedback.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The Precision Garage Door guys arrived on time and fixed my door (replaced the springs) in short order. They also did an overall inspection and reported that my door was in good shape so no additional pieces were needed. I got a 3-year warranty. By all measures, a good experience.

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A Response from: Kristi Hartmon

We appreciate your business and you taking time to let us know that you were satisfied with your garage door repair appointment. We work hard to fix your door right in a timely fashion and it's good to know that we hit the mark here. Should you, or a friend, need us in the future: make the right decision, call Precision!

Alex - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Alex - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very happy with Precision garage door installation by Donny and partner. They came on a very cold, blustery day, completed the work on time and cleaned up the area. Thank you!

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A Response from: Kristi Hartmon

Thank you for your business and for realizing the dedication of our employees doing the work, even on days with some of the harshest weather Minnesota has to offer! We appreciate them too and are so happy to know it is making a difference in serving our customers every day.

Donny-    Installer Service Provided:
Install Garage Doors

Product:
Garage Doors

New Door Sales and Installation Team: Donny- Installer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thanks for the prompt service and honest diagnosis of the issue we were seeing with our garage door. Just had Jesse perform a serive check on the door today. Got estimate to fix issue at a later date, and will use Precision for our garage door needs going forward.

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A Response from: Kristi Hartmon

You're welcome! We appreciate your business and are happy to help with your repair when the timing works for you.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had Precision Door repair my garage door after the spring broke. The tech notified me when he was on his way and arrived as scheduled. The tech was courteous and professional and gave me a quote before beginning the work. The work was done in a timely fashion and is warrantied for 3 years. I would recommend them for your garage door repair.

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A Response from: Kristi Hartmon

Thank you, Brenda, for detailing all the aspects of your spring repair visit with us. We are happy you were pleased with the customer service process that we follow and that the work done to replace your broken garage door spring. We work hard to fix it right the first time, but should you need us again, we are here for you!

Alex - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Alex - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our technician was very prompt and courteous. He fully explained the work that needed to be done and gave a price before doing any repairs. I would highly recommend Precision Door.

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A Response from: Kristi Hartmon

We are glad that you were happy with the garage door repair service we performed. Thank you for your feedback on our communication, timeliness and technical expertise; as those are qualities we work hard to achieve. We appreciate your business and recommendation.

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I can not say enough good things about the level of service I received and the technician Mike Greek who helped us. Mike was extremely professional, courteous, knowledgeable…. He did a great job communicating and coming up with a thorough and creative solution that resolved the challenging issue we had with our door. I would definitely recommend using Precision Door the made the process easy and exceeded all expectations.

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A Response from: Kristi Hartmon

Thank you for sharing your experience with our Company. We truly appreciate hearing how pleased you were with your service visit and are glad that your garage door problem was resolved with professionalism and expertise. Thank you for your business and know that we are here should you find yourself with a need in the future.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great company! All the peoples were very professional from my initial phone call to the tech diagnosing the problem and installing the new opener. The technician was polite and efficient, explaining everything in terms that I could understand. I would definitely call them again!

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A Response from: Kristi Hartmon

Thank you for taking time to let us know that you had such a positive experience with our team! We appreciate knowing that the personal communication from scheduling to the completion of your repair was courteous and effective. Thank you for your business, we know you'll be happy with your new opener.

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Employees were polite and professional

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A Response from: Kristi Hartmon

Thank you for choosing Precision Garage Door for you new door. We are pleased to hear that you are happy with our team involved in this project. We know there are many choices for this service and are honored that you chose us. We are here for you should you need us again in the future.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick, easy, honest, friendly, knowledgeable. Would recommend!

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A Response from: Kristi Hartmon

Simply put, thank you! We appreciate hearing such complimentary feedback. We appreciate you and welcome your referral business!

Alex - Technician Service Provided:
Garage Door Repair

Service Team: Alex - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service! My request for a technitian to service my door was answered promptly. I appreciated receiving an email with the technitian's picture telling me that he was on his way. Jason arrived as scheduled and determined the issue very quickly. He was courteous and helpful when explaining my options. My new motor was installed within the hour. I will definitely call Precision Door if I have any other issues.

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A Response from: Erica Amundson

Thank you for letting us know that all of the stages in your garage door service went well. It is great to hear that our phone, email and personal contacts are positive and effective and am sure you will be happy with you new garage door opener. We will be happy to service any future garage door needs should they arise for you in the future.

Jason - Install Manager Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

New Door Sales and Installation Team: Jason - Install Manager
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The guys were great. Friendly, knowledgeable, and worked very quickly! Excellent quality all around.

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A Response from: Erica Amundson

Thank you for your business and favorable review. We are happy to hear that our technicians are making a difference in the way they perform their repair and serve our customers. Thank you for expressing your appreciation, we truly value your feedback.

Jason - Install Manager Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

New Door Sales and Installation Team: Jason - Install Manager
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage door wasn't closing properly. I called and talked to a real person and made an appointment for sometime between 8-10 am. The guys were there at 8, fixed the problem, did some preventative maintenance and even programmed my second remote, all within about 20 minutes! Even tho my garage door opener is 24 years old, they didn't try and sell me a new one, and the maintenance should give me a few more years on the current one. The guys were super nice and professional. Great service. Already recommended you to a neighbor!

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A Response from: Kristi Hartmon

Thank you for the detailed review of your garage door repair visit with our technician. I am glad to hear that from your first call through the final repair you were treated to top notch service. We will gladly serve any customer referrals you can send over and are honored to have earned that place. We appreciate you and are here for you if/when you decide to upgrade your garage door in the future.

Alex - Technician Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Service Team: Alex - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very help linformation regarding lubrications hinges. Great help!!

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A Response from: Erica Amundson

Thank you for your business and for letting us know that your technician was helpful and informative. We strive to provide our customers with the best service experience we can and are glad to hear we hit that mark with you. We are here for you should you have any further issues in the future.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Fast, friendly and reasonable

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A Response from: Erica Amundson

Thank you for letting us know of your 5-star experience with our company. We appreciate your feedback and your business.

Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The spring on my garage door broke Sunday. The first place I called said they would have to come look Monday morning, explained a spring shortage, many people ahead of me…. I called Precision next. Jessica told me a technician could be to my house Tuesday morning between 8 and 10 and would be prepared to replace my springs and cables then. Mike Greek called me shortly after 8, said he was on his way. He explained my options (the door had dropped and had some damage), gave me the prices, and got busy! An hour later I was good to go. Mike was great, I will not hesitate to call when I decide to replace my door.

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A Response from: Erica Amundson

Thank you for sharing the real issues we are all facing in this time of supply chain delays! We are working hard to stay ahead of the game for you and appreciate the shout out! We are happy to have been able to help you with your repair and are happy to help when you decide it is time to upgrade in the future. We appreciate your business and your time.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We had a new garage door installed. Technicians Erik and Josh were great! They were on time, very knowledgeable, professional, and courteous. They checked in with us on how we wanted the hardware to look, and gave helpful advice. They followed up quickly when we had questions as well. Awesome service!

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A Response from: Erica Amundson

Thank you for your business and for your feedback on our staff and your new door. I am happy to hear that you are happy with the finished product and the service we were able to provide.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I chose Precision Door because you are the vendor we have used in the past. You installed a new garage door opener a couple of years ago, and it has worked very well since. I needed a second remote which Devon Nelson brought over and programmed for me this morning. Your technicians are always friendly and very professional. I appreciate their service very much.

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A Response from: Erica Amundson

It is great to hear from a satisfied return customer! We are honored to have earned your repeat business and to know that you are also a helping with referrals in taking time to post this review. We appreciate your support and are here to help you when you find yourself with any garage door or opener need.

Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jon Z was out service Technician we called to have a garage door opener fixed. Jon took time to diagnose the problem and informed us that unfortunately it is not repairable. He informed us that he has new openers in his truck and could have it installed in no time. Jon is very good at what he does. Thank you Jon we appreciate your professional service.

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A Response from: Erica Amundson

Great to hear that you are happy with your new garage door opener and the service provided by your technician, Jonathan. We thank you for your business and your willingness to let us know that you are satisfied with your repair visit with Precision Garage Door. It really means a lot to us and our team; thanks again.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service tech (Mike) came today and he was the best! He explained everything and answered all my questions honestly. He was courteous and professional. He didn't pressure me into buying anything and seemed sincere in taking care of what was needed today. They were quick to come out and even came earlier than scheduled. When I started having issues with the door, my son-in-law recommended Precision Door Service because he had a positive experience. If I have any problems in the future, I will definitely call Precision Door.

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A Response from: Kristi Hartmon

We are so honored to be referred from a previous customer and are pleased that we also earned a new customer! Thank you for letting us know that the repair of your garage door opener went well and that we were timely, courteous and professional in solving the issue at hand. We are here for you should you need us anytime again in the future. We appreciate you!

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Yes to all questions above,What a quick and smooth operation to get my broken spring replaced, installer Alex checked things out and gave me the what’s what about everything very quickly, talked with me about everything on the repair/replace list, gave me the quote to which I agreed and went to work right away, he told me how long it would take and was right on, very professional and most important to me they were not only on time but called me to check if we could do a little earlier then the 2-4 window, this is my first time dealing with a garage door repair and if I have to again I know who to call thanks much I appreciate you.

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A Response from: Erica Amundson

We are so happy to hear that all aspects of your garage door spring repair were a success. We try hard to make sure all points of contact are positive and that we are timely in solving the inconvenience that a broken garage door causes for our customers. Thank you for your business and for letting us, and others, know that we exceeded your expectations in our work. We appreciate you, as well!

Alex - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Alex - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The entire process, from the fact that I could contact the company in a live online chat (and schedule service right then), to when the job was finished, was seamless The tech, Jonathan, called to confirm prior to his arrival to let me know exactly when he'd get there. He was friendly, professional and explained everything that he needed to do. He also inspected the entire door system (even though we had a minor issue). We will call this company with ANY garage door issues in the future! Thanks, Precision Garage Door and Jonathan!

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A Response from: Erica Amundson

Thank you for detailing the points of contact that it takes to make the customer service experience memorable and successful. We work hard to keep customer focused at every point from scheduling to completing your repair - we are happy we hit the mark with you! Looking forward to serving you again, should the need arise. We appreciate your business.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

On Time, On Quote, One and Done. Great Job.

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A Response from: Erica Amundson

Thank you for showing appreciation for what we aim to do: fix it right the first time. Your feedback and business is very much appreciated.

Alex - Technician Service Provided:
Garage Door Opener Install

Product:
Opener

Service Team: Alex - Technician
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St. Paul Area

(651) 355-1712

(651) 355-1712
Woodbury / Oakdale Area

(651) 605-0426

(651) 605-0426
Western Wisconsin Area

(715) 629-1310

(715) 629-1310
Roseville / Maplewood Area

(651) 355-1712

(651) 355-1712
Eagan / Apple Valley Area

(651) 605-0426

(651) 605-0426
Minneapolis Area

(612) 326-3844

(612) 326-3844
Eden Prairie / Minnetonka Area

(952) 252-6189

(952) 252-6189
Maple Grove / Plymouth Area

(763) 354-7246

(763) 354-7246
Coon Rapids / Blaine Area

(763) 317-1427

(763) 317-1427
Rochester Area

(507) 205-9920

(507) 205-9920
La Crosse Area

(608) 291-3929

(608) 291-3929
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