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Read what people are saying
about Precision Garage Door

Precision Garage Door of St. Paul
has received 2434 reviews, averaging 4.94 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Alex was very knowledgeable, and explained the repair thoroughly. I’m happy with the results and with getting an appointment quickly. Thanks. Don

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A Response from: Kristi Hartmon

Great to hear that you received speedy and effective garage door service. We are happy to help should any issue arise in the future.

Alex - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Alex - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I got your name out of the yellow pages, and I'm happy I did. From now on if anybody is looking for doors or openers for the garages I will give them your name and number. Chad was friendly, got to work and it was done within the hour.

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A Response from: Kristi Hartmon

Thank you for letting us know you had a good experience with our Company. We certainly welcome your referrals and will be happy to help in any way we can.

Chad - Technician Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Team: Chad - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Good service.

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A Response from: Kristi Hartmon

Thank you for your business and your 5-star rating. We certainly appreciate hearing from you!

Chad - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Chad - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Knowledgeable and efficient technician. Explained everything and also reviewed door condition

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A Response from: Kristi Hartmon

We appreciate hearing that you were pleased with your recent garage door service visit. We aim to get it fixed right the first time and the condition report is a valuable tool we use to help us come up with custom solutions for you. Let us know if you need anything further in the future, we're here for you.

Jason - Install Manager Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

New Door Sales and Installation Team: Jason - Install Manager
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Would highly recommend. Mike, the service tech, was professional, knowledgeable and arrived on time. Fixed the problem and inspected both garage doors to ensure everything was working properly.

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A Response from: Kristi Hartmon

We are happy to hear that you were satisfied with your garage door services we provided! Thank you for letting us know that timeliness, professionalism and efficiency are important to you as they are to us too. We appreciate your business and your review.

Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

A relative had their garage door repaired by Precision one year ago and were totally satisfied. I had the same total satisfaction experience. I found them knowledgable, fast and professional. They are a credit to their company.

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A Response from: Kristi Hartmon

Thank you for putting your trust in our team and our products! We are happy to hear that we came highly recommended and that you are also happy with the service you received. Repeat and referral customers are certainly something we are truly value and appreciate you sharing these kind words.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt, honest and professional service. Mike explained to me what was wrong with the garage door and fixed it immediately. Thank you.

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A Response from: Kristi Hartmon

We appreciate hearing of your experience and the aspects of Customer Service you find valuable. Your feedback helps us and we truly appreciate hearing from you.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Yes expectations where met, Jason & Jameson did a very professional job. The team members walked me through the whole garage door mechanics, from motor, cable, springs, wheels, and weather stripping. Along with the life expectancy on the existing unit. All my question where answered, and then some. I would recommend this company to people who want good service done in a timely manner. Thank You Guys! Victor G.

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A Response from: Kristi Hartmon

Thank you for so thoroughly explaining our process and how well it works to make sure each customer is served with individuality based on their needs. We appreciate you highlighting the areas of customer service that you find valuable, it helps us in training and maintaining superb customer satisfaction.

Jason - Install Manager Service Provided:
Garage Door Opener Repair

New Door Sales and Installation Team: Jason - Install Manager
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our garage door broke in the later afternoon. I called around and nobody could get out here until the morning. Both of our cars were stuck in the garage and we both had to work in the morning. Precision said they could get someone out in a couple of hours, they're technician, Colton was here in about 45 minutes. We had some major breakage, and he went over everything with us so there were no surprises. He fixed the door and we are very happy with the service. i think he should be commended on his service!

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A Response from: Kristi Hartmon

Thank you for letting us know how pleased you were with your recent garage door repair visit. We are happy to hear that you received timely and professional service in such a stressful situation. We appreciate your business and your review and will be happy to help should you need our services in the future.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Needed to have door seals and seal channels replaced on two 25-year old garage doors. Arranged for the work using the on-line chat. That was easy and worked well. The work was scheduled for the following day. I really appreciated the timing windows being 2 hours rather than the more common 4 hour slots. We received an email confirming schedule, one with the technician’s name (Colton) & his picture, and then a call shortly before he arrived. That all worked very well. Good system. Colton recommended door replacement, which I found a bit surprising, but considering their age maybe it probably should not have been. After discussion of door replacement cost & wait time and having a closer look at the condition of the doors, we went ahead with the repair as planned. Work was done in a timely manner and the end result met expectations. Will very likely have Precision replace the garage doors in the future.

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A Response from: Kristi Hartmon

Thank you so much for letting us know of your customer experience on your recent garage door repair visit. We value your business and being able to hear your perspective. We are happy to hear that you were satisfied with the repair service you received and we welcome the opportunity to upgrade those doors when the time is right for you. Let us know if you have any questions in the meantime!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Good , knowledgeable service. We have a door than 20 years old. Precision has been very helpful in diagnosing problems and keeping it going.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Chad called before arrival, showed up on time and did quality work . I would definitely recommend your services.

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A Response from: Kristi Hartmon

Thank you for your business and for letting us know what qualities of our services that are important to you. We value your feedback and use it to improve what we do.

Chad - Technician Service Provided:
Garage Door Repair

Service Team: Chad - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have used Precision twice now and both times my experience as been fantastic. The technicians are knowledgeable and took to the time to educate me on what the cause of the issue was and how I could resolve if it happens again. I highly recommend this company. You can trust their service.

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A Response from: Kristi Hartmon

We appreciate your repeat business and your sharing of both experiences. Thank you for pointing out the characteristics that you appreciate about our services as it helps us and others know what to expect when dealing with our Company. We are happy to help should you need us again in the future.

Alex - Technician Service Provided:
Garage Door Opener Repair

Product:
Opener

Service Team: Alex - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very quick response and provision of service. And Chad was OUTSTANDING! He was thorough and explained everything both before and after he provided the service.

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A Response from: Kristi Hartmon

Thank you for your business and for taking time to share your experience with us. Your feedback is important to us and helps us to continue to provide the service our customers value and deserve.

Chad - Technician Service Provided:
Garage Door Opener Repair

Product:
Cables

Service Team: Chad - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Zach and Brandon with Precision Garage door did an amazing job, professional, courteous, very personable. They walked us through how it worked, how to link to our phones, how to set up our existing key pad and and both were meticulous about cleaning up when they were done. Would highly recommend!

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A Response from: Kristi Hartmon

Thank you for your recent new door purchase and for letting us know how happy you were with all of the details it takes for a successful installation. We appreciate your feedback and you taking time to share your experience.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very impressed with the work that was done on my garage door. Alex ( the tech) was very nice, explained everything that needed to be done. Work very fast and got it done. check everything to make sure it worked before he left.

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A Response from: Kristi Hartmon

We are happy to hear of your positive experience at your recent garage door repair visit. Thank you for explaining the details of what went right and what is important to you so we can continue to improve. We appreciate you.

Alex - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Service Team: Alex - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had a garage door emergency as my door broke at 4pm on a week day. No problem, Precision had tech Jonathan Zwart to my house within a couple of hours. Jonathan is AMAZING. He assessed the damage and educated me on everything garage door related. Within 2 hours he had the door back to working condition. Don’t hesitate to call this company and be sure to ask for Jonathan you won’t be disappointed

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A Response from: Kristi Hartmon

We are very happy to hear that you were treated professionally and got the issue repaired quickly and expertly at such a stressful time for you. It is our goal to get to our customers and fix their garage door issues in a timely manner and its good to hear we hit that mark for you. Thank you for such kind words and we're happy to help.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Johnathon was just awesome, he was very polite and explained everything that needed to be done. I am so happy with the work he did. The next time i need service I will call them again.

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A Response from: Kristi Hartmon

There is no finer compliment, knowing you would use us again should you experience garage door issues in the future! Thank you for letting us know that you were happy with the service and repair you received.

Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The tech called to let me know he running ahead of schedule and what time he would arrive. I also received an email regarding my appointment and his approximate arrival time. He not only repaired the part of the garage door that was needed but took the time to educate me on what happened and how to fix it in the future if I chose to. Professional, personable, and competent.

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A Response from: Kristi Hartmon

It is great to hear all of the aspects of your service appointment that went well. Thank you for sharing your experience with us so that we can continue to perform stellar service to all of our customers and exceed their expectations as well.

Chad - Technician Service Provided:
Garage Door Repair

Service Team: Chad - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The tech’s did a great job on the installation. Very satisfied. I would recommend this company.

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A Response from: Kristi Hartmon

We appreciate your business and know you will be happy with your new door for years to come. Thank you for putting your trust in our products and our team.

Donny-    Installer Service Provided:
Install Garage Doors

Product:
Garage Doors

New Door Sales and Installation Team: Donny- Installer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Was able to get service the same day and the price is reasonable.

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A Response from: Kristi Hartmon

Thanks for letting us know that you were satisfied with the timely repair service you received, your feedback is very important to us.

Chad - Technician Service Provided:
Garage Door Repair

Service Team: Chad - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Such quick service! A broken spring trapped my car in the garage, fortunately we had two cars already in the driveway (four drivers in the house). I called Precision on Sunday of Memorial Day weekend and it was fixed in less than 24 hours! Colton was very professional and helpful. It’s a 60 year old door and track. I’m sure we’ll be calling them again.

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A Response from: Kristi Hartmon

Thanks for letting us know! Glad to hear that we were able to quickly help your family get moving again. We are here when you need us and happy to help, should you need assistance again in the future.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Timing was quick, service was professional and the repair was done right. Chad in Minneapolis was fantastic.

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A Response from: Kristi Hartmon

We are happy to hear that you were pleased with your timely and expert garage door repair service you received. Always good to hear we met expectations!

Chad - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Chad - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We are very happy with the repair. Scheduling was fast and easy. We had tech Alex W. and he was super informative and very nice. I would definitely recommend and use Precision again.

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A Response from: Kristi Hartmon

It is great to hear that you were pleased with the outcome of your recent garage door repair visit. We aim for efficient and professional service and are happy we could hit the mark for you. We are here should you need our services again in the future.

Alex - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Alex - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called them on Tuesday and they came out Wednesday and they sent the wrong person one for replacing the door not to fix it. He said we can have someone come out Thursday. Will he came out and did not have the right springs but said it could take up yo 1 month to get the right one in. My door won't open because my spring is broken. I told him I will call him later so he said you have to pay $75.00 now for me coming out and the coast would be over $750.00 for the springs. I called North Country and he was out In one hr. Had the right springs on his truck he fix my door and put the heavy duty spring on and only charged me $350.00.

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A Response from: Kristi Hartmon

Thank you for bringing this to our attention. We were happy for this opportunity to speak with you about the misunderstandings that took place here and were happy to refund your trip fee as the errors were on our end. This experience has shown us a few things we need to work on in-house with communication and custom orders and we thank you for the opportunity to make this situation right and learn from the issues pointed out.

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was very prompt and helpful, besides being so friendly. He went over and beyond his professionalism. I will remember Precision when I need help again with my garage door and be sure to referred Precision to my family and friends. Thank you. Ray Garcia. (@@Rebecca Gurrola)

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A Response from: Kristi Hartmon

Thank you so much for your kind words and for the trust you put in our business and products by the mention of repeat business and referring your trusted network of influence. We are honored to hold that position and will be here when you need us!

Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My technician, Jonathan Zwart was amazing. He is enthusiastic about his job and it shows. Unfortunately my opener had a bad motor and needed to be replaced but I am relieved that my garage door will now open and close as expected.

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A Response from: Kristi Hartmon

We are grateful for your business and your review. It is good to hear that your problems were addressed with professionalism and excitement as well as expertise. We are sure you'll be happy with your new opener for years to come.

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Garage springs quickly replaced less than 24 hrs of engaging with Precision. Great communication and Mike (the guy who got it done) was very friendly, explained my options and was even earlier than the original time slot provided. Highly recommend!!

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A Response from: Kristi Hartmon

Great to hear that we exceeded your expectations on your recent garage door spring replacement! Thanks for sharing that you were happy with all phases from scheduling to completion of the project.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Inexperienced and poorly trained. The service provided did not meet my expectations. The technician spent about 50% of the service call on his cell phone planning a fishing trip for the next day - which I found to be totally unacceptable!

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A Response from: Kristi Hartmon

We greatly appreciate the feedback you have given us so that we can serve you and other Precision Garage Door customers better. Listening to your experience with us helps us improve, and we assure you that we have heard you. Thank you for helping us get better; you are the most valued part of what we do.

Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service

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A Response from: Kristi Hartmon

Happy to hear that you are pleased with your recent garage door repair visit! Let us know if you have any additional needs or questions in the future -- we are here when you need us!

Service Provided:
Garage Door Repair

Product:
Springs

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St. Paul Area

(651) 355-1712

(651) 355-1712
Woodbury / Oakdale Area

(651) 605-0426

(651) 605-0426
Western Wisconsin Area

(715) 629-1310

(715) 629-1310
Roseville / Maplewood Area

(651) 355-1712

(651) 355-1712
Eagan / Apple Valley Area

(651) 605-0426

(651) 605-0426
Minneapolis Area

(612) 326-3844

(612) 326-3844
Eden Prairie / Minnetonka Area

(952) 252-6189

(952) 252-6189
Maple Grove / Plymouth Area

(763) 354-7246

(763) 354-7246
Coon Rapids / Blaine Area

(763) 317-1427

(763) 317-1427
Precision Garage Door Twin Cities
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53 Woodlynn Ave
Suite C

St. Paul, MN 55117
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14607 Felton Ct
Suite 118

Apple Valley, MN 55124
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Office: (715) 201-2933
595 Schommer Dr
Suite B

Hudson, WI 54016
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Office: 763-200-7973
10701 93rd Ave N
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Office: 952-698-0131
6520 Edenvale Blvd
Ste 210

Eden Prairie, MN 55346