(877)820-5135

Mike - Technician

Mike - Technician
Service Team
Reviews: 25
Average: 4.88 stars
Mike - Technician has received 25 reviews, averaging 4.88 Stars:
1 2 3 4 5

Mike - Technician's Bio:

Hello, my name is Mike. I was born and raised here in Minnesota. I am a Marine Corps Veteran and enjoy being outdoors whether it’s hunting, fishing, or just relaxing. My mechanical and customer service skills go above and beyond. I enjoy the feeling of helping others and I’ll never leave without a smile.

Review:

I highly recommend Mike for garage door service. He was on time, knowledgeable, friendly and went above and beyond! He swept out my garage while on a phone call with his boss! He will be back to finish the job when a part comes in. I look forward to having him back.

-

A Response from: Kristi Hartmon

Thanks for letting us know of the professionalism and expertise shown in your recent garage door repair visit. We look forward to completing the project so you can move forward from the inconvenience of garage door problems!

Mike - Technician Service Provided:

Garage Door Repair


Service Team: Mike - Technician
Review:

Excellent response and service with a smile. The only downside was the cost. Mike did a marvelous job.

-

A Response from: Kristi Hartmon

Thank you for your business and your review. We value hearing about aspects of your service that you appreciated as well as those aspects that you did not. I realize pricing these days is tough to accept, but we are sure you will be happy with the high quality products that were professionally installed to ensure you have a door working as good as new for years to come. Should you have any further questions or needs, let us know - we're happy to help.

Mike - Technician Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Team: Mike - Technician
Review:

Mike was Great! Great communication and work was done as we wanted it and fast. Thanks.

-

A Response from: Kristi Hartmon

Thanks for your kind words - we are happy that you had a pleasant experience amidst the inconvenience of your garage door not working properly. We appreciate you.

Mike - Technician Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Team: Mike - Technician
Review:

Great customer service from start to finish. My technician - Mike Greek - was helpful and courteous.

-

A Response from: Kristi Hartmon

Good to hear, thank you for taking the time to let us know that you are happy with the service you received in repairing your garage door today. We appreciate your business and your feedback.

Mike - Technician Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Team: Mike - Technician
Review:

From my first phone call to the completion of repair it took less than three hours. I am very impressed with the courtesy and respect given to me. Mike the technician was friendly, courteous, knowledgeable and informative. I will definitely use Precision again if it is warranted.

-

A Response from: Kristi Hartmon

We are happy to hear that your garage door repair was taken care of in a timely manner and with professionalism. That is what we aim to do and will be here should you need us again in the future.

Mike - Technician Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Team: Mike - Technician
Review:

One of the springs on our garage door broke on a weekend so I gave Precision a call. Someone answered right away and helped setup an appointment. The appointment time was accurate and the team that did the repairs were friendly, communicated clearly, and did an awesome job on the repair. I will definitely call Precision the next time I need garage door service.

-

Mike - Technician Service Provided:

Garage Door Repair


Product:

Springs


Service Team: Mike - Technician
Review:

Our garage door opener died on us and I called Precision on a Friday afternoon. Their installer Mike was here at noon that Sunday, right on time. Super Bowl Sunday no less. He was very polite, courteous, and professional. He shared the options, upgrades, and accessories, but at no point did I feel pressured to buy. Mike was done within an hour and we have a much quieter, more efficient garage door opener. A very happy customer in Corcoran. Would definitely recommend them to anyone. Thank you!

-

A Response from: Kristi Hartmon

We are so happy to hear that your garage door needs were taken care of promptly and correctly. We are glad that you got all of your questions, issues and options explained to you effectively so you could make the decision for the repair that was perfect for you; and that you are happy with your purchase. We aim to serve our customers and each of their needs individually. It is good to know we have gained a new customer and we welcome your referrals. Thank you.

Mike - Technician Service Provided:

Garage Door Opener Install


Product:

Belt Drive Garage Door Opener


Service Team: Mike - Technician
Review:

Mike Greek is a very nice, respectful, professional and knowledgeable technician, very open to questions and didactive in his answers. Great job.

-

A Response from: Kristi Hartmon

We are happy to hear that you were satisfied with you recent garage door repair visit. Thank you for listing out the aspects you appreciate in a Service Professional. We will make sure this information helps us to continue serving our customers well.

Mike - Technician Service Provided:

Garage Door Opener Repair


Service Team: Mike - Technician
Review:

Great work, response time and attention to detail. Our technician MIke was fantastic. A complete professional and did a great job reviewing our issue, diagnosing and repairing. Thanks Precision!

-

Mike - Technician Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Team: Mike - Technician
Review:

Mike was a great service tech, very helpful and professional!

-

A Response from: Kristi Hartmon

Thank you for your feedback. We love making customers happy and hope you will allow us to do that again should you have future issues with your garage door or opener.

Mike - Technician Service Provided:

Broken Garage Door Spring Repair


Product:

Garage Doors


Service Team: Mike - Technician
Review:

Mike G. did a great job repairing our garage door. He took the time to evaluate the situation and then outlined the root cause of the issue and the repair solution. He was able to answer our questions on some preventative maintenance to keep our door in good working condition during our harsh MN winters. We appreciate his input and professional approach to our repair.

-

A Response from: Kristi Hartmon

Thank you for outlining what we do: safely inspect customers' door and opener systems in order to accurately diagnose and repair the issues to avoid future problems. I am happy to hear that you were satisfied with the thorough inspection and repair of your garage door and thank you for your trust in our professional expertise in completing the repairs necessary. We value your business and your feedback.

Mike - Technician Service Provided:

Garage Door Repair


Product:

Cables


Service Team: Mike - Technician
Review:

Thank you for your quick response to my need and coming out to fix my issue so quickly...w/n 1 day. I was very happy with the service and the technician I received. (Sorry, can't remember name). Will deficiently call you with any other garage issues I have in the future!

-

A Response from: Kristi Hartmon

We appreciate you letting us know that you were happy with your garage door repair visit. We welcome your repeat business and thank you in advance for trusting us in the future. It really says a lot when a customer is already planning on repeat business and we do not take that honor lightly.

Mike - Technician Service Provided:

Garage Door Repair


Service Team: Mike - Technician
Review:

Mike did an excellent job with the spring repair! He arrived within 30 minutes of the service call, and replaced the spring in a very timely manner. He was very professional, kind and personable throughout the process. He's an awesome technician and I would recommend him for any service you would need!

-

A Response from: Kristi Hartmon

Thank you for your business and your kind words about the customer service you received from Mike during your garage door spring replacement. We work hard to create a positive customer experience and are happy that it was a success in your repair visit. We appreciate your recommendation and are here should you need us in the future.

Mike - Technician Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Team: Mike - Technician
Review:

Garage door works now. Didn’t appreciate the attempted hard sell for unnecessary “ repairs”. Not a good business practice.

-

A Response from: Kristi Hartmon

Thank you for your business and your feedback. I am sorry you are less than 100% satisfied with your service, and will pass this on to our Field Service Manager. It is not our practice to sell any unnecessary items, but we do believe in fixing it right the first time. This means we inspect every door and opener and note the condition of all parts and offer solutions to take care of anything we see as an issue. The customer always makes the decision for the solution that works for them before we start any work. If you have any other concerns or wish to discuss this further, please call our office and we will be happy to go over your concerns in-person.

Mike - Technician Service Provided:

Garage Door Repair


Product:

Garage Door Opener


Service Team: Mike - Technician
Review:

Mike On time works hard and explained everything

-

A Response from: Kristi Hartmon

Thank you for expressing your appreciation for all we do. Happy to hear that your garage door repair visit was a 5-star experience. We appreciate your business and your feedback.

Mike - Technician Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Team: Mike - Technician
Review:

Mike was super professional and kind. He did fantastic work, cleaning up what TCGarage did not do correctly when installing my g door a few months ago. I am a precision fan for life!!! Anne Rumsey

-

A Response from: Kristi Hartmon

We are happy to have a new fan and customer, thank you! We appreciate you letting us know that we are doing a good job servicing your garage door needs with professionalism and kindness. We are here for you should you have any issues in the future.

Mike - Technician Service Provided:

Garage Door Repair


Service Team: Mike - Technician
Review:

I can not say enough good things about the level of service I received and the technician Mike Greek who helped us. Mike was extremely professional, courteous, knowledgeable…. He did a great job communicating and coming up with a thorough and creative solution that resolved the challenging issue we had with our door. I would definitely recommend using Precision Door the made the process easy and exceeded all expectations.

-

A Response from: Kristi Hartmon

Thank you for sharing your experience with our Company. We truly appreciate hearing how pleased you were with your service visit and are glad that your garage door problem was resolved with professionalism and expertise. Thank you for your business and know that we are here should you find yourself with a need in the future.

Mike - Technician Service Provided:

Garage Door Repair


Service Team: Mike - Technician
Review:

Fast, friendly and reasonable

-

A Response from: Erica Amundson

Thank you for letting us know of your 5-star experience with our company. We appreciate your feedback and your business.

Mike - Technician Service Provided:

Garage Door Repair


Product:

Cables


Service Team: Mike - Technician
Review:

The spring on my garage door broke Sunday. The first place I called said they would have to come look Monday morning, explained a spring shortage, many people ahead of me…. I called Precision next. Jessica told me a technician could be to my house Tuesday morning between 8 and 10 and would be prepared to replace my springs and cables then. Mike Greek called me shortly after 8, said he was on his way. He explained my options (the door had dropped and had some damage), gave me the prices, and got busy! An hour later I was good to go. Mike was great, I will not hesitate to call when I decide to replace my door.

-

A Response from: Erica Amundson

Thank you for sharing the real issues we are all facing in this time of supply chain delays! We are working hard to stay ahead of the game for you and appreciate the shout out! We are happy to have been able to help you with your repair and are happy to help when you decide it is time to upgrade in the future. We appreciate your business and your time.

Mike - Technician Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Team: Mike - Technician
Review:

The service tech (Mike) came today and he was the best! He explained everything and answered all my questions honestly. He was courteous and professional. He didn't pressure me into buying anything and seemed sincere in taking care of what was needed today. They were quick to come out and even came earlier than scheduled. When I started having issues with the door, my son-in-law recommended Precision Door Service because he had a positive experience. If I have any problems in the future, I will definitely call Precision Door.

-

A Response from: Kristi Hartmon

We are so honored to be referred from a previous customer and are pleased that we also earned a new customer! Thank you for letting us know that the repair of your garage door opener went well and that we were timely, courteous and professional in solving the issue at hand. We are here for you should you need us anytime again in the future. We appreciate you!

Mike - Technician Service Provided:

Garage Door Opener Repair


Service Team: Mike - Technician
Review:

Mike did a great job and was very informative. Very courteous and polite.

-

A Response from: Erica Amundson

Thank you for your business and for letting us know that you had a positive experience with your Service Technician. We are glad your garage door issue was solved and that it was done in a courteous and informative way.

Mike - Technician Service Provided:

Garage Door Opener Install


Product:

Belt Drive Garage Door Opener


Service Team: Mike - Technician
Review:

The service Technician Mike was extremely competent, professional and friendly. My garage door has had a gap in it for years and another company tried but couldn't fix it. Precision came out within 2 hours of my call, closed the gap and did some proactive maintenance. The door works great now. I would highly recommend them.

-

A Response from: Erica Amundson

Thank you for letting us know that we were able to help service your door with expertise and precision. Our experienced technicians are a valuable asset to our company and are happy to help with all garage door needs. We appreciate your business and the shout-out to others, as well.

Mike - Technician Service Provided:

Garage Door Repair


Product:

Rollers


Service Team: Mike - Technician
Review:

Awesome service. The tech was very knowledgeable, personable and will to put in the extra effort to get me what I needed. Their prices are very reasonable as well. I would highly recommend them.

-

A Response from: Erica Amundson

Glad to hear that your new door is working well and that you are happy with our service. We appreciate your business and your feedback to help us remain #1 in Customer Satisfaction.

Mike - Technician Service Provided:

Install Garage Doors


Product:

Garage Door Opener


Service Team: Mike - Technician
Review:

We were very pleased with how quickly we received service. Our garage door opener just stopped working. The technician came and replaced it within several hours.

-

A Response from: Kristi Hartmon

Thank you for your business and for sharing your experience with us in replacing your garage door opener. I know you will be happy with the new opener, its updated features, quietness, and warranty. We appreciate hearing from you and are here for you when you need us.

Mike - Technician Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Team: Mike - Technician
Review:

Today was the second time I requested service from Precision. Both engagements were timely, professional, and successful. Highly recommend this company. Mike, the service technician, was thorough in his explanation of work to be performed. Good job!’

-

A Response from: Erica Amundson

Thank you for letting us know of your experience with our Company. We are glad to hear that Mike was able to resolve your garage door needs and that you are satisfied with our service.

Mike - Technician Service Provided:

Garage Door Repair


Service Team: Mike - Technician
St. Paul Area

(651) 355-1712

(651) 355-1712
Woodbury / Oakdale Area

(651) 605-0426

(651) 605-0426
Western Wisconsin Area

(715) 629-1310

(715) 629-1310
Roseville / Maplewood Area

(651) 355-1712

(651) 355-1712
Eagan / Apple Valley Area

(651) 605-0426

(651) 605-0426
Minneapolis Area

(612) 326-3844

(612) 326-3844
Eden Prairie / Minnetonka Area

(952) 252-6189

(952) 252-6189
Maple Grove / Plymouth Area

(763) 354-7246

(763) 354-7246
Coon Rapids / Blaine Area

(763) 317-1427

(763) 317-1427
Precision Garage Door Twin Cities
Office: (651) 355-1714
53 Woodlynn Ave
Suite C

St. Paul, MN 55117
Precision Garage Door Twin Cities
Office: (952) 800-3338
14607 Felton Ct
Suite 118

Apple Valley, MN 55124
Precision Garage Door Western Wisconsin
Office: (715) 201-2933
595 Schommer Dr
Suite B

Hudson, WI 54016