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Read what people are saying
about Precision Garage Door

Precision Garage Door of St. Paul
has received 2446 reviews, averaging 4.94 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called to schedule an appointment and Chris, my technician, arrived in about 40 minutes. He was courteous and professional. Chris and explained the process, options and pricing thoroughly. I would recommend Precision again - and more specifically - Chris.

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A Response from: Kristi Hartmon

Thank you for your review and for your business. We are always happy to hear that our customers were treated professionally and the job was done with expertise. We appreciate you taking the time to let us know of you experience.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had a great experience with Precision Garage Door. Zac, the technician that came to repair our door was very friendly and professional. He took the time to answer my questions while performing the repairs. The repairs exceeded my expectations. I highly recommend this company!

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A Response from: Kristi Hartmon

Thank you for letting us know that your garage door repair went so well! We appreciate hearing that your issue was addressed professionally and with courtesy. We are pleased to know that you are happy with the results.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Chris did a great job. Answered all my questions.

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A Response from: Kristi Hartmon

We are happy to hear that your garage door problem was addressed and completed to your satisfaction. Thank you for your business and for your feedback. We appreciate hearing from you.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service was very quick and Zach, did a great job of repairing the problem. He was also very courteous and knowledgeable. I highly recommend this Precision for garage door repair or replacement.

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A Response from: Kristi Hartmon

We thank you for your business and for letting us know that you were pleased with the repair and service you received on your recent garage door repair visit. We aim for timely and professional service and are happy to hear we succeeded. We value your feedback as it helps us keep doing what we strive to do.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service. Our technician, Mike G, was friendly, knowledgeable and explained in detail the repairs needed and the cost. He was very professional and efficient. Would highly recommend Precision.

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A Response from: Kristi Hartmon

We are happy to hear that your garage door needs were taken care of in a timely and efficient manner. Thank you for letting us know you were pleased with the service you received. We appreciate your business and hope you call us again should a need arise in the future.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision was able to come out the morning after I called for an appointment! Very fast and Mike W. did an excellent job in both installing what I needed and explaining the process so I could understand it.

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A Response from: Kristi Hartmon

We are happy to help! Timely and expert service is what we do and we appreciate hearing that you were satisfied with your recent garage door repair visit. We thank you for taking the time to let us know of your experience.

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

In what seems to be an era of poor customer service I was pleasantly surprised of the great service I received from Precision. They responded the same day, within the time period they said they would and called to tell me they were 20 minutes away for our appointment. Jameson was the technician, he was pleasant, very informative, diligent and good to work with. Installation of a new opener was quick; Jameson was very helpful getting all the remotes set and he explained the billing so I understood it completely. It might not be possible, but I'd suggest you ask for Jameson for all your service needs.

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A Response from: Kristi Hartmon

Thank you so much for taking the time to explain just how happy you were with the service you received recently on your garage door repair visit. We are always happy to help, and are very pleased to hear we went above and beyond to get the job done right for you. We welcome the referrals and appreciate your kind words; you are the most valuable part of what we do.

Service Provided:
Garage Door Opener Install

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was very nolagebale,cleaned up his mess and did the work quickly and professionally.

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A Response from: Kristi Hartmon

Thank you for letting us know of your recent garage door repair experience. It is great to hear that you were treated with professionalism and the job was done expertly. We are happy to hear we hit the mark here and were able to get your door back on track for you. Don't hesitate to give us a call should you require our services in the future.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Chris did a great job. Very personable and professional. Will recommend Precision door to my friends and family. Thank you so much.

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A Response from: Kristi Hartmon

We are happy to hear that we have a new loyal customer! We welcome the referrals and are happy to offer the same great service to anyone you send our way. Thank you for your business and your feedback on your garage door repair visit, we appreciate you.

Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Had Mitch and Zack come out yesterday to remove an old garage door and install a brand new set up. They were both friendly and very efficient. Had everything wrapped up within a few hours. Very happy.

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A Response from: Kristi Hartmon

Thank you for your business and for the compliments in the recent installation of your new garage door. We are happy to help with this new project and appreciate the opportunity to help with this new update for your home. Thanks for sharing the experience with us and others.

Mitch - Installer Service Provided:
Install Garage Doors

Product:
Garage Doors

New Door Sales and Installation Team: Mitch - Installer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great experience! Our technician Chris Taylor was an absolute peach! Super friendly! He explained and pointed everything out that caused the garage issue or would potentially cause issues in the future. I never even looked and I’m so glad he pointed them all out. Super quick response from the online chat and Chris was on his way within the hour. Great service, will definitely recommend to friends and family and use them again.

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A Response from: Kristi Hartmon

Thank you for your rating and review, we truly appreciate hearing from you and are happy to hear that your garage door issue was taken care of timely and professionally. We are always happy to have gained a new customer and welcome any referrals you send our way.

Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision disassembled old door, hauled away, and installed new one. Chris did a great job suggesting and informing us about getting the new door. Mylee set us up with scheduling. Donny did a great job installing door, keeping work area neat and instructing functions of door and openers when completed. All said and done… we’re very pleased with every stage of this project! Thanks to all, door looks great!

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A Response from: Kristi Hartmon

We truly appreciate your business and thank you for sharing your experience with our Team throughout the process of buying and having a new garage door system installed. It really does take a team to ensure these projects run smoothly and having you point out every point of contact and that the all ran smoothly speaks volumes. We value your feedback and appreciate your detailed comments as they help us stay focused on what we do for our customers and why.

Donny-    Installer Service Provided:
Install Garage Doors

Product:
Garage Doors

New Door Sales and Installation Team: Donny- Installer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Good communication prior to arrival. The problem was analyzed and fixed and we had 2 new openers installed. Zac was helpful and efficient.

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A Response from: Kristi Hartmon

Thank you for your business and the compliments on the installation of your two new garage door operators. We know you have many choices in repair companies, and we appreciate the opportunity to serve you. Please let us know if you have further questions, comments or concerns and we will be happy to help.

Service Provided:
Garage Door Repair

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Josh, Brandon, and Brendan did a great job installing my new garage doors. Very professional and helpful regarding maintenance. The doors look great and operate smoothly. Thanks!

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A Response from: Kristi Hartmon

Thank you for your trust in our brand and our team for you new garage door purchase. We are so pleased to hear that you are happy with both the new doors and the professional installation of them. We are here should you have any further comments, compliments or concerns in the future.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jameson did a great job and was very knowledgeable.

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A Response from: Kristi Hartmon

Thank you for your business and your feedback. We appreciate you!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We had Mike out to fix our garage door and he was great! Very knowledgeable and great to work with. He was very efficient and experienced. We are very happy customers!

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A Response from: Kristi Hartmon

We are happy to help! Thank you for choosing Precision and for letting us know you are happy with the service you received on your recent garage door repair visit. We appreciate you and hope you call on us should the need arise in the future.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your technician was excellent he was kind and courteous even though I was at work and talking through my daughter I was told that the service fee would be waived because our garage doors under warranty so when your technician get out here he informed of my daughter that The part that needs to be prepared was not covered by warranty and the charge would be $305 I informed my daughter that no we’re not going to pay for that and then he said well there’s a service charge and I informed my daughter that I am not paying for that either because when I called make the appointment I was told the service he would be waived and that everything on my garage door would be covered I am really not a Karen nor a difficult person I have my daughter felt terrible telling this technician that we’re not gonna pay the service charge but this is what I was told from your office when I was making this appointment so that’s the issue I have you know I paid $2000 for the garage door a little over 12 months ago you should stand up for your product no problem with your technician once again I told you he was kind and courteous and professional

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A Response from: Kristi Hartmon

We greatly appreciate the feedback you have given us so that we can serve you and other Precision Garage Door customers better. Listening to your experience with us helps us improve. We have attempted to contact you over the phone to discuss this further, but have not been successful as of yet. We look forward to understanding more so we can make sure your garage door concerns are properly taken care of.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Chad did a super job of diagnosing the problem and fixing it!! He was very polite and pleasant!

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A Response from: Kristi Hartmon

Great to hear! We thank you for letting us know you are happy with your recent repair visit. Thank you for your business and your review, we appreciate you.

Chad - Technician Service Provided:
Garage Door Repair

Service Team: Chad - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

No one likes unexpected repairs, but knowing you can get the service you require in a fair and timely manor certainly helps. Mike G. professionally went through everything I would require. Explained all that he saw in the safety review and got the job done. Many thanks, Brian C.

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A Response from: Kristi Hartmon

We are happy to help. Thank you for choosing Precision in your time of need and for your feedback on your repair visit. We are pleased to hear that you are happy with the outcome and hope you will call again should the need arise.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The appointment was easy to make. The Technicion informed me when he was en-route. He was on time. He was friendly and worked quickly and accurately, even though he had to work around obstacles.

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A Response from: Kristi Hartmon

Thank you for your business and for letting us know about your experience with our Company from setting up your visit to the service you received during the repair visit. We appreciate hearing that you were pleased with the outcome and are happy to help. Should you need anything in the future, don't hesitate to reach out.

Alex - Technician Service Provided:
Garage Door Opener Repair

Service Team: Alex - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great honest service, I’ll use them again!

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A Response from: Kristi Hartmon

Repeat customers are always valued! Thanks for letting us know you were happy with your garage doo repair visit and with the customer service you received. We appreciate you and will be happy to help should you need us in the future.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt service and knowledgeable explanation of problem. Jameson, our technician was friendly and very attentive. This is our 2nd experience with Precision and we will certainly call again if any problems arise. Thank you. MG

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A Response from: Kristi Hartmon

Thank you for your repeat business and for your kind words explaining just why we are Precision! We strive to be timely, professional and considerate which is what sets us apart. Thank you for recognizing what we do and sharing that with others. We appreciate you.

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had Mr. Mike Wallace come by & repair the bottom of our garage door. He did an excellent job with the repair & went above and beyond meeting our expectations. Thank you Mike!

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A Response from: Kristi Hartmon

We appreciate you letting us know of your recent garage door repair experience with Precision. Thank you for your business and for letting us know that you were pleased with the repair as well as the professional and expert customer service you received. We value your business and your comments, thanks again.

Service Provided:
Garage Door Repair

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great people to work with. On time, courteous and they did a wonderful job replacing our door.

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A Response from: Kristi Hartmon

Thank you for your kind words! We are so happy that you chose to work with our company with you new garage door purchase. We appreciate your business and you feedback as they help us do what we do for every customer.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The new garage door functions as specified. It is very smooth and quiet. Little concerned that the door was not aligned with the door frame. Looking at it from the inside of the garage the left side of the garage door aligns with the door frame and overlaps the door frame on the right side by about 1 1/2 inches appears to be offset to the right side of the garage door opening. Essentially the left side of the garage door does not overlap the door frame. The weather stripping is the only thing that overlaps the garage door on the left side. The functionality of the door doesn't seem to be compromised because of this.

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Donny-    Installer Service Provided:
Install Garage Doors

Product:
Garage Doors

New Door Sales and Installation Team: Donny- Installer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Always a great experience with Precision! They were able to get a technician out the same day I called, and he fixed the problem while he was here! Mike Greek and the other technician were really informative and friendly! Thanks for the quick response and positive experience! ~Stacey K

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Timely, excellent service. The repair technician explained everything thoroughly and completed the repair. Like I say with Home Ownership, it's not a question of "If" but "when" a repair will be needed and the best scenario is to find a helpful service to take care of the issue!

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Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our technician was here on the time promised, very efficient, and informed me of everything that was needed. I have found a new garage door repair company.????????

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Alex - Technician Service Provided:
Garage Door Repair

Product:
Cables

Service Team: Alex - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Scheduling was super easy and so nice to talk to a person. Colton was amazing! Showed up early and finished the work in about 30 minutes. Walked me thru all the different options. Top shelf all around from scheduling to work done.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision came out an installed a new Genie garage door opener. The technician Jonathan was very professional and knowledgeable! He explained everything that they were going to do and showed us how to program the new opener. Great customer service!

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A Response from: Kristi Hartmon

Thank you for letting us know about your positive experience with our Company. We are glad to hear that you are pleased with your purchase and the professional customer service you received. We are always happy to hear from our customers, but your kind details make our day!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

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St. Paul Area (651) 355-1712
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