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Read what people are saying
about Precision Garage Door

Precision Garage Door of St. Paul
has received 2434 reviews, averaging 4.94 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Friendly, prompt service. Work done properly and professionally. Completely satisfied.

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A Response from: Kristi Hartmon

Thank you for putting your trust in our Company to help with your garage door issues. We are happy to help and pleased to hear you are satisfied with the work performed. We appreciate your business and your feedback.

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service! Jonathon, the tech, was outstanding!

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A Response from: Kristi Hartmon

Great to hear that you are happy with the service you received on your recent garage door repair visit. Thank you for trusting our team to help out, we are here when you need us anytime.

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I looked up companys that are in my area and found your company. They were at my house within 2 hours and Zac Lott was a very good representative of your company. Quality work was completed.

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A Response from: Kristi Hartmon

We are happy you chose Precision! Thank you for letting us know that you are satisfied with the timely and expert repair we were able to provide. Thank you for your feedback and your patronage; we appreciate you.

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tried a different garage door company I had used in the past for a repair/replacement. That company had not returned a phone message for 3 days. I chose Precision based on other customer reviews and reading the biography. I really thought the pictures of team members and focus on customer safety was huge. I knew exactly who the technician was and informed the entire time. Service was prompt and entire garage system was evaluated- not just the initial problem. Would recommend Precision every time.

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A Response from: Kristi Hartmon

Thank you for giving Precision a chance to become your new Garage Door Repair Company! We appreciate hearing all of the aspects of our business model that you value. Thank you for your business and for sharing your experience which helps us continue to provide the service our customers expect and deserve.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had a door that would only go up a few feet. I determined that there must have be a broken spring, although I couldn't see the springs and determined that they must be within the tube shaft.. I called Precision, and they came out within two hours of my call. Jonathan Zwart, the technician explained that I had a Dalton Torquemaster lift assembly which were light duty, and suggested that the entire assembly be replaced. It was evident from the size of the spring that was broken, that the assembly was not suitable Jonathan completed the conversion quickly and answered all my questions.

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A Response from: Kristi Hartmon

We are happy to have helped take care of your garage door issue in such a timely fashion. We know that household repair needs are an inconvenience and we aim to make them as painless as possible by taking care of it right the first time. Thank you for placing your trust in our product and our team. We appreciate your business and your feedback.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Branden and Brenden installed our doors this morning. I am pleased by the quality of their work and their insistence on quality materials. They found and issue with the doors and immediately advised us that they have ordered replacement parts. The doors operate well and assured us that they would be back with the replacement parts as soon as they arrive. They were communicative and friendly. I am also happy with their suggestions on frame improvements. We also had them install a new opener as one of our openers broke down the day before they arrived. It is easy for us to recommend Precision.

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A Response from: Kristi Hartmon

We wanted to thank you for your recent rating and review. We are delighted with your feedback and so glad to hear of your positive experience. We love making our customers happy. Thank you for your trust in our team and our product and for letting us and others know of your experience with our Company. You are the most valued part of what we do.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

On time, courteous technician, work performed competently. Price was very high. To charge $65 to spray a silicon lubricant on rollers and hinges (which took a couple of minutes) borders on exploitive, $35 dollars for a plastic bushing is also out of line, in my opinion. Technician was here for less than 20 minutes and I paid $429 to have a new coil and two cables installed. Layne

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A Response from: Kristi Hartmon

We greatly appreciate the feedback you have given us so that we can serve you and other Precision Garage Door customers better. Listening to your experience with us helps us improve, and we appreciate speaking with you so we could understand more and resolve the matter. Thank you for helping us get better. You are the most valued part of what we do.

Chad - Technician Service Provided:
Garage Door Repair

Service Team: Chad - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am so very Happy and Satisfied with the overall service and installation by Colton, Mitchell and Zac, each of them were kind and Very Professional and explained everything they were doing and answered all questions I had. The installation took less than 3 hours, I couldn't be more happy. I Highly Recommend Precision Door Services for any Garage Door service needed. These guys were Great!! Thank you all for a Great Job!

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A Response from: Kristi Hartmon

We are pleased to hear that you are happy with your new garage door purchase. We value your business and your trust in our product and in our team. We are sure your will enjoy your new door system for years to come and are happy to have been part of the process.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The installers were very courteous and professional. In this day and age, it is refreshing to have things go right!

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A Response from: Kristi Hartmon

It means so much to everyone at our company that you took the time to write a positive review on your recent garage door purchase and installation. Thank you for your kind words. We really appreciate the feedback and you letting others know of your great experience with us.

Mitch - Installer Service Provided:
Install Garage Doors

Product:
Garage Doors

New Door Sales and Installation Team: Mitch - Installer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service and service tech were great! The only thing that I found to be disappointing was on the phone I described the issue and the person I spoke with said it was most likely a lube/tune-up appointment and that the $89 service fee would be waived if I went forward with the work. The fee wasn't waived because it wasn't a "repair" and that should've been explained to me up front.

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A Response from: Kristi Hartmon

Thank you for letting us know of your experience with our Company, we take all feedback very seriously and ensure we are taking care of any gaps in our communication and customer service. We are happy to discuss your invoice with you to make sure it matches the work done as well as your expectations. Thank you for taking the time to help us serve you better.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jameson Leach...Very professional in every way. He arrived 5 minutes early...I LIKE THAT!! After the intros, he explained what he was going to do, grabbed his clipboard and went to it. He had the inspection done very quickly then explained why it was to our benefit to replace both springs instead of just the one broken spring. He also inspected the rollers, tracks, chain, motor and all other parts connected to the door. He had ALL the repairs, lubes, springs etc done within an hour. He also explained some maint. points that I was unaware of. I HIGHLY RECOMMEND THIS GENTLEMAN AND THIS COMPANY FOR ALL GARAGE DOOR REPAIRS!!!

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A Response from: Kristi Hartmon

We appreciate your thorough and positive review of your recent garage door repair service! Thank you for letting us know that you appreciate our timeliness and expertise when servicing our Customers' garage door issues. We aim to fix it right the first time to keep the inconvenience a non-functional garage door poses to a minimum and are happy to have you back on track again.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

From the time I clicked the chat button until the time Colton showed up to fix the minor issue the customer service was outstanding. The fix was very minor and Colton explained the options with no pressure for it to be done by them. Highly recommend these folks for your garage door needs.

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A Response from: Kristi Hartmon

We are so happy to hear that your garage door issue was taken care of quickly and professionally. It is our aim to give our customers the solution that is right for them; and I'm glad to hear you are satisfied with your repair visit.

Service Provided:
Garage Door Opener Repair

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Who knew we would be so excited about a new garage door?! Last week, Precision Garage Door installed a new door in our one-car garage. Our old door was an eyesore with a lot of peeling lead-paint. We now have a new insulated door with windows and couldn’t be more pleased to walk into a formerly dark space and now have light. Our service technicians, from our original quote to the guys doing the installing were professional, courteous, and knowledgeable. The installers handled the lead-painted doors responsibly during removal and carefully worked around our fragile old stucco walls during the install. We highly recommend Precision Door.

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A Response from: Kristi Hartmon

Thank you for your positive review of your experience with us from start to finish. We are pleased to hear that you are happy with our product and our team. We know you will enjoy your new garage door for years to come and are happy to help should you have any issues at all in the future.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Installer (jonathan) was very polite and knowledgeable about garage doors and accessories and explained everything as he went along as i was curious about a belt drive. After installing he went over everything with me explaining the security etc. I really was impressed with how quiet the belt was, my neighbors came over after he left and they were also amazed how quiet the belt drive was compared to the chain. I had used precision before to install a broken spring.

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A Response from: Kristi Hartmon

We appreciate your business and your thorough review! It is great to hear that you are pleased with your new opener as well as the professional service you received. We are happy to have a loyal return-customer and will welcome your neighbor referrals when it's time for their upgrade!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

First time having our garage door replaced, and would never use another company! Amazing customer service, and friendly staff! Installation was quick, and done perfectly!

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A Response from: Kristi Hartmon

We appreciate your trust in our team and in our brand! Thank you for letting us know you are happy with your new garage door and with the service you received. We are happy to help.

Mitch - Installer Service Provided:
Install Garage Doors

Product:
Garage Doors

New Door Sales and Installation Team: Mitch - Installer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Called at 9 to repair the broken spring. They were done by 2 and had everything working great. Thank you for the quick service and job well done.

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A Response from: Kristi Hartmon

Thanks for letting us know you are happy with the timely and expert service you received on your recent garage door repair visit. We appreciate you calling us to help and for letting us know of your experience.

Alex - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Alex - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mike W. was our technician and he was very friendly, knowledgeable, and helpful. He walked me through all the options for my repair and did a great job with it. Would definitely recommend Mike

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A Response from: Kristi Hartmon

Thank you for your business and your comments on the service you received with our company. We are happy to hear that you are pleased with your service.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jameson did a terrific job in installing and explaining how our new garage opener works. He didn’t try to oversell us on options but explained why we might want some. The 21 point check system pointed out some things that needed attention. Thanks again JV and BV

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A Response from: Kristi Hartmon

Thank you for your business and for your review on your recent experience with us. We are happy your garage door issues were addressed in an easy to understand manner and expertly taken care of. We are happy to help should you find yourself in need in the future.

Service Provided:
Garage Door Opener Install

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called to schedule an appointment and Chris, my technician, arrived in about 40 minutes. He was courteous and professional. Chris and explained the process, options and pricing thoroughly. I would recommend Precision again - and more specifically - Chris.

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A Response from: Kristi Hartmon

Thank you for your review and for your business. We are always happy to hear that our customers were treated professionally and the job was done with expertise. We appreciate you taking the time to let us know of you experience.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had a great experience with Precision Garage Door. Zac, the technician that came to repair our door was very friendly and professional. He took the time to answer my questions while performing the repairs. The repairs exceeded my expectations. I highly recommend this company!

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A Response from: Kristi Hartmon

Thank you for letting us know that your garage door repair went so well! We appreciate hearing that your issue was addressed professionally and with courtesy. We are pleased to know that you are happy with the results.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Chris did a great job. Answered all my questions.

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A Response from: Kristi Hartmon

We are happy to hear that your garage door problem was addressed and completed to your satisfaction. Thank you for your business and for your feedback. We appreciate hearing from you.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service was very quick and Zach, did a great job of repairing the problem. He was also very courteous and knowledgeable. I highly recommend this Precision for garage door repair or replacement.

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A Response from: Kristi Hartmon

We thank you for your business and for letting us know that you were pleased with the repair and service you received on your recent garage door repair visit. We aim for timely and professional service and are happy to hear we succeeded. We value your feedback as it helps us keep doing what we strive to do.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service. Our technician, Mike G, was friendly, knowledgeable and explained in detail the repairs needed and the cost. He was very professional and efficient. Would highly recommend Precision.

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A Response from: Kristi Hartmon

We are happy to hear that your garage door needs were taken care of in a timely and efficient manner. Thank you for letting us know you were pleased with the service you received. We appreciate your business and hope you call us again should a need arise in the future.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision was able to come out the morning after I called for an appointment! Very fast and Mike W. did an excellent job in both installing what I needed and explaining the process so I could understand it.

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A Response from: Kristi Hartmon

We are happy to help! Timely and expert service is what we do and we appreciate hearing that you were satisfied with your recent garage door repair visit. We thank you for taking the time to let us know of your experience.

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

In what seems to be an era of poor customer service I was pleasantly surprised of the great service I received from Precision. They responded the same day, within the time period they said they would and called to tell me they were 20 minutes away for our appointment. Jameson was the technician, he was pleasant, very informative, diligent and good to work with. Installation of a new opener was quick; Jameson was very helpful getting all the remotes set and he explained the billing so I understood it completely. It might not be possible, but I'd suggest you ask for Jameson for all your service needs.

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A Response from: Kristi Hartmon

Thank you so much for taking the time to explain just how happy you were with the service you received recently on your garage door repair visit. We are always happy to help, and are very pleased to hear we went above and beyond to get the job done right for you. We welcome the referrals and appreciate your kind words; you are the most valuable part of what we do.

Service Provided:
Garage Door Opener Install

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was very nolagebale,cleaned up his mess and did the work quickly and professionally.

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A Response from: Kristi Hartmon

Thank you for letting us know of your recent garage door repair experience. It is great to hear that you were treated with professionalism and the job was done expertly. We are happy to hear we hit the mark here and were able to get your door back on track for you. Don't hesitate to give us a call should you require our services in the future.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Chris did a great job. Very personable and professional. Will recommend Precision door to my friends and family. Thank you so much.

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A Response from: Kristi Hartmon

We are happy to hear that we have a new loyal customer! We welcome the referrals and are happy to offer the same great service to anyone you send our way. Thank you for your business and your feedback on your garage door repair visit, we appreciate you.

Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Had Mitch and Zack come out yesterday to remove an old garage door and install a brand new set up. They were both friendly and very efficient. Had everything wrapped up within a few hours. Very happy.

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A Response from: Kristi Hartmon

Thank you for your business and for the compliments in the recent installation of your new garage door. We are happy to help with this new project and appreciate the opportunity to help with this new update for your home. Thanks for sharing the experience with us and others.

Mitch - Installer Service Provided:
Install Garage Doors

Product:
Garage Doors

New Door Sales and Installation Team: Mitch - Installer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great experience! Our technician Chris Taylor was an absolute peach! Super friendly! He explained and pointed everything out that caused the garage issue or would potentially cause issues in the future. I never even looked and I’m so glad he pointed them all out. Super quick response from the online chat and Chris was on his way within the hour. Great service, will definitely recommend to friends and family and use them again.

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A Response from: Kristi Hartmon

Thank you for your rating and review, we truly appreciate hearing from you and are happy to hear that your garage door issue was taken care of timely and professionally. We are always happy to have gained a new customer and welcome any referrals you send our way.

Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision disassembled old door, hauled away, and installed new one. Chris did a great job suggesting and informing us about getting the new door. Mylee set us up with scheduling. Donny did a great job installing door, keeping work area neat and instructing functions of door and openers when completed. All said and done… we’re very pleased with every stage of this project! Thanks to all, door looks great!

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A Response from: Kristi Hartmon

We truly appreciate your business and thank you for sharing your experience with our Team throughout the process of buying and having a new garage door system installed. It really does take a team to ensure these projects run smoothly and having you point out every point of contact and that the all ran smoothly speaks volumes. We value your feedback and appreciate your detailed comments as they help us stay focused on what we do for our customers and why.

Donny-    Installer Service Provided:
Install Garage Doors

Product:
Garage Doors

New Door Sales and Installation Team: Donny- Installer
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St. Paul Area

(651) 355-1712

(651) 355-1712
Woodbury / Oakdale Area

(651) 605-0426

(651) 605-0426
Western Wisconsin Area

(715) 629-1310

(715) 629-1310
Roseville / Maplewood Area

(651) 355-1712

(651) 355-1712
Eagan / Apple Valley Area

(651) 605-0426

(651) 605-0426
Minneapolis Area

(612) 326-3844

(612) 326-3844
Eden Prairie / Minnetonka Area

(952) 252-6189

(952) 252-6189
Maple Grove / Plymouth Area

(763) 354-7246

(763) 354-7246
Coon Rapids / Blaine Area

(763) 317-1427

(763) 317-1427
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Suite C

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