Garage Door Repair in Minneapolis & St Paul - Page 23

Todd Cordes

Bret was very friendly and helpful. He inspected our door and provided a number of different options to improve the performance of our door. There was zero pressure to spend additional money, just helpful information. After he left, we noticed an issue that was missed by both Bret and me. He came back out, apologized and promptly took care of the problem. I highly recommend Precision Garage Door Service.

T L

Very easy to schedule service appointments - even on a weekend. Technicians are helpful and explain what needs to be done and then take care of it. Thank you!

megan espe-och

All of the personnel at Precision Garage, from office staff to techs, were wonderful to work with and our new garage door looks great!

Stephen Mulholland

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Recently I had my second service call with Precision Door. They did a great job installing a new opener for me a few years back. I had a problem with the operation of my door recently and I had great experience. I called and the woman on the phone (I don't recall her name) was very attentive and helpful I was told a technician would be out that afternoon. Noah arrived at my house just an hour or so later. He looked at my issue and after determining it was minor, he called in to the office and was able to apply my $49 service call to maintenance at a later date. Great service, very fast, I appreciate all of Noah's help and will definitely keep Precision Door as my #1 "go-to" for garage doors.

Kara Rogen

The staff was on time and courteous. The first technician came to fix a broken spring and ultimately gave us quotes for different levels of repair and a new door. We decided to get a new door, and they were quick to fit us in. Happy to have a working garage door that looks great. The installation technicians explained the maintenance to me well.

Beth Marschall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I at first wanted an estimate just to replace the bottom panel on my garage, but after consultation with my family I wanted an entire new door. Easy to get an appointment for Precision and for a tech to come out and "see" my current door; met my time needs/schedule. Nate Sanford came to review what I needed and what I wanted. He went over ALL points about the garage door I had and the difference between that and how a new door would be. He took a lot of measurements and pictures. I feel he did a real all in job! I got 2 estimates; one on a door similar to mine with insulation and the other with more. I asked for and "got" a Senior discount and I also had a coupon for purchasing a door from Precision. I needed to consider any purchase I would make so Nate left me a brochure and his card. I finally signed on with Precision and my door will be here in late June or early July!! I contacted two other TV well known companies and they did come out and measured but later I contacted them and informed them I did indeed want to go with an entire door; they did NOT follow through and never gave me any hand held information for me to review. I was not sure they wanted my business. I called Nate a few times after he gave me a bid and he answered all my questions. I believe that precision Garage Door and its staff are response to the needs of customers they serve and I look forward to getting my garage door from this company!!

Jenn Carroll

The communication was fantastic. We received continued uptakes on who to expect for our service and what arrival times to look for. A technician was available in a reasonable time. The problem was throughly explained to us, and our door was repaired quickly.

Leon Lee

I've had good experience with this company, but the last technician ruined it for me. I won't be using their service anymore.. their technician showed up and was adamant on selling me a new garage door, after he failed to sell me one he was adamant about selling me a new garage opener.. I told him I bought a Chamberlain garage opener and it's sitting by the corner how much would it cost for him to install that? He said we don't install Store-Bought garage opener and for me to hire a handyman to do that .. I order a garage tune-up he showed up without lubricant, he saw my WD-40 and asked if he could use it and I said go for it.. He used it on the garage and use his foot to kick my garage sensors around charge me $155 and left... The last technician brought lubricant lubed my entire garage door down did a full safety inspection adjusted my sensors recalibrated my garage opener. He spent a little over an hour.. I was very pleased. But this new technician just ruined it for me.

Brian Ambrosius

Our garage door stopped working one night, and after submitting a request online, they had technicians to our house the very next morning! A huge shout out to Mike and Bryce for the excellent, thorough job they did! Our house is a new build and new builds notoriously use inexpensive, not so long lasting products, and these 2 gentlemen helped us figure out the best option for our needs. Thanks for the great service!

Jon Bradley

Called precision to replace broken springs and install a new lift master. They were able to come out the next day, provide an estimate, and perform the install two days later. Happy with the results!

Mark D

These folks are the best! Call them and talk to a real person who is quick to schedule and courteous to boot. Technicians call prior to arrival and are polite, knowledgable and leave the space clean upon departure. They are also fantastic at advocating for their customers; had issues with the LED lights on a Lift Master installed a year and a half ago, and they convinced LM to give me an entire new product rather than farting around replacing the LED unit. Highly recommend this company and will use them again as needed in the futire.

K Thor

Reached out after hours to have someone check our door as it was making some scraping noises and they came out the next morning. So helpful and very knowledgeable staff! Highly recommended them for all your garage door needs!!

Dani Teetzel

Quick response! I have used Precision now twice and both experiences were great! Wonderful customer service from everyone I have talked to.

Donna Olsob

He was prompt and on time and told me what needed to be done in a understandable way and gave me a price up front

Angel Knight

Justin and Jack did a great job with the door replacement. Thank you.

S D

The door opener itself works great, and overall I am very happy with the product. The installation crew was friendly and appeared to do good quality work, with only a few minor issues. My main concern was communication and follow-up from management. There was a billing issue that required me to call to have it corrected, but no one followed up with me afterward to explain what happened. I also noticed the outdoor keypad was installed slightly crooked. It is something I can easily adjust myself when I have time, but I called to discuss it and again did not receive a return call. Overall, the product and installation were good, but customer service and management communication could use improvement.

Jerry DuBois

Great products and professional design and installation. Could not be happier with all..

Glenn Dorfman

From sales and door selection, through installation and clean up, highly competent people all around. The installation team was outstanding and the door works perfectly. As a consumer, I could not ask for a better product or service. Great advice for garage door rollers and spring maintenance with supplied spray lubricant.

Jerry Dubois

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great job. Excellent staff. They explained everything in detail. Looks great and looking forward to years of service.

Pat Campbell

Dallas and Caden were great. Prompt and professional. Exactly what I paid for. Easy recommendation.

Dan Swanson

Very satisfied with the job Chad provided. Very personable as well.