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Chuck - Technician

Chuck - Technician
Service Team
Reviews: 37
Average: 4.78 stars
Chuck - Technician has received 37 reviews, averaging 4.78 Stars:
1 2 3 4 5

Chuck - Technician's Bio:

I am a family-oriented individual who finds joy in spending quality time with my loved ones. My favorite activities include traveling, camping, hosting BBQs in my backyard, and enjoying a refreshing swim in my pool. I was born and raised in Minnesota and a proud parent parent of six children.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Couldn’t be happier with the work Chuck did in fixing my garage door. Appointment was the next day, showed up at the appointment time, quickly diagnosed the problem and gave me the options for the repair. Repair was made quickly and door works much better than before.

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Chuck - Technician Service Provided:
Garage Door Repair

Service Team: Chuck - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our garage door (installed 1989) has been acting up a bit over the last few days. Today we thought we should get it checked out. I looked at the reviews for Precision and saw the great ratings and I now understand why! The woman who helped me on the phone was amazing. She got someone scheduled (today). Chuck our technician was fantastic. Excellent communication about arrival time, and explaining what was going on. Gave us a couple of options for what absolutely needed to be done and what would be a good idea to fix right now. We ended up just getting it all done and everything was great. We will definitely recommend Precision to our friends. Thanks so much.

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Chuck - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Chuck - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Chuck was very congenial, and, I'm sure, an expert. However, I was quoted something in the low $200s to replace the spring on our single garage door, but when he saw the door, the price went up to over $600. The customer service person did say "starting" at $200, but even after asking what it might be, did not indicate anything close to $600. I paid the $85 service fee (which is waived if they do the work) and thanked him for coming. Although I'm sure no one intends this, and I did explain what kind of door it is, it feels like a classic bait and switch.

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Chuck - Technician Service Provided:
Broken Garage Door Spring Repair

Service Team: Chuck - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision Garage Door Service met all of my expectations...the technician was knowledgable and very timely. While the service was a bit more expensive than I initially anticipated, I understood that quality repairs come at a cost. Chuck provided a detailed breakdown of the charges before starting any work, which I found very helpful.

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Chuck - Technician Service Provided:
Install Garage Doors

Product:
Garage Door Opener

Service Team: Chuck - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Chuck came out the day I called for repair. He quickly diagnosed the issue and explained the options for fixing it. It now works better than it has in the past couple of years. Thank you,

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Chuck - Technician Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Service Team: Chuck - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Chuck showed up earlier than expected and went right to work replacing our broken spring. He was very concerned about our rusty cables and we agreed to replace them. I would recommend Precision for all garage door repairs.

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Chuck - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Chuck - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We had extensive work done on our garage door. He went through my options clearly so I could understand what I am getting. We chose to do everything knowing the work done would benefit us in the long run. Very professional and great to work with leaving us feel confident in the work we paid for.

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Chuck - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Chuck - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Amazing service. Chuck was very informative and friendly. Honest, professional and timely service. Glad they are my provider and will be sure to keep my yearly maintenance up to date.

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A Response from: The Precision Team

Lilah, Thank you for the glowing review! We’re thrilled to hear that Chuck provided such informative and friendly service. It’s great to know you found our service honest, professional, and timely. We appreciate your commitment to keeping up with the yearly maintenance and look forward to continuing to serve you in the future! If you ever need anything, don’t hesitate to reach out.

Chuck - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Chuck - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very fast and efficient service. Everything was explained well and from start to finish. It was a very simple process. Would recommend Precision to friends and neighbors.

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Chuck - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Chuck - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Soon as Chuck, our service person came in he saw the main problem and after inspection told us all that needed to be done. Before any work was done he gave an estimate of the cost. We agreed and he was finished in less than half an hour. We were very satisfied with the job and were even eligible for a discount.

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Chuck - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Chuck - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great communication, arrived right within the window they gave and they clearly explained what was wrong and how they could fix it. I would use them again!

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Chuck - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Chuck - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service. Technician Chuck was here 30 minutes after I called Precision Door. I had a broken spring and both vehicles were stuck inside. Chuck did a thorough inspection of all the hardware and had me choose what I wanted done. He got right to work and completed the job in 45 minutes.

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Chuck - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Chuck - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Chuck came out to my house last week to install a New garage opener! He was knowledgeable and courteous to me. He definitely exceeded my expectations! The job took about an hour and he disposed of my old opener. The opener is working great! I love the bright light in my garage! I love having a wall keypad, if needed! I also love the Lifetime Warranty associated with this product! I noticed my coupon advertised that this company was "A neighborly company". I will be looking for that label on future coupons, for other companies as well! I've already found another one for another necessary service! ;)

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Chuck - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: Chuck - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Advertisement, I was so pleased to get it taken care of that day. Chuck did a nice job and very pleasant Man. Thank you!!

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Chuck - Technician Service Provided:
Broken Garage Door Spring Repair

Service Team: Chuck - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Chuck and Jason arrived right at the beginning of the scheduled appointment window. Assessment of issue and estimate for repair were both well-explained. Work was completed efficiently, and we were politely thanked for our business. This is our first time using Precision Garage Door Service. We were very impressed and would recommend them to others.

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Chuck - Technician Service Provided:
Garage Door Repair

Product:
Cables

Service Team: Chuck - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Pleased with service and chuck's courtesy. Nice work. Wish he would have mentioned the 3% CC service fee - would have written a check.

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Chuck - Technician Service Provided:
Garage Door Repair

Product:
Rollers

Service Team: Chuck - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick service, called at 1:45 new springs installed by 2:45. Chuck was knowledgeable and helpful. Answered all my questions. Door is working great. Price was a bit high $690 for two springs installed. I can buy these springs for $240, I'm sure your cost is less. When I called to make appointment I asked for ballpark estimate. I was told something like $225 installed. Well that was for one spring. I have two springs and a heavy door so my springs are more expensive. A couple simple questions for customers [i.e. # of springs and type of door] would allow you to give much better estimates.

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A Response from: The Precision Team

Thank you for your feedback and for choosing Precision Garage Door. We're pleased to hear that Chuck provided quick and knowledgeable service, and that your door is now working great. Regarding the pricing, we apologize for any confusion. We strive to provide accurate estimates, and your suggestion regarding additional questions for better estimates is valuable to us. We'll review our processes to ensure clearer communication in the future. If you have any further questions or need assistance, please feel free to reach out to us directly. We appreciate your business and hope to serve you again in the future.

Chuck - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Chuck - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Garage door came off the tracks, bent everything up, and could not even be closed. They were out within hours, even bumping us up when there was a cancellation. Talked over a couple of options from full replacement to quick repair to keep our garage secured for now with zero pressure. I will absolutely be using Precision when I replace the door next year.

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A Response from: The Precision Team

Thank you for your wonderful review! We're glad we could promptly assist with your garage door issue and provide options to secure your garage. At Precision Garage Door, we prioritize your safety and satisfaction, and we're delighted you felt no pressure in making your decision. We look forward to helping you with your garage door replacement next year. If you have any questions or need further assistance in the meantime, please don't hesitate to reach out. We appreciate your trust in Precision Garage Door!

Chuck - Technician Service Provided:
Garage Door Repair

Service Team: Chuck - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Chuck Nichols was excellent! He arrived early, was very factual and explained all that needed fixing on our garage door. The door sounded like a bucket of bolts before and now closes so softly. We appreciate Chuck’s friendliness and expertise. We will recommend your company to any of our family, friends and neighbors. Thank you. We appreciated the professionalism and great work ethic.

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A Response from: The Precision Team

Thank you so much for sharing your experience with Chuck from Precision Garage Door! We're thrilled to hear that Chuck provided excellent service, arriving promptly and addressing all your garage door needs efficiently. It's great to know that your garage door now operates smoothly and quietly, thanks to his expertise. At Precision Garage Door, we strive to deliver friendly and knowledgeable service, and we're delighted that Chuck's professionalism and work ethic stood out to you. Your recommendation means a lot to us, and we look forward to assisting any family, friends, or neighbors you refer to us. We appreciate your business and trust in our services. If you ever need assistance in the future, please don't hesitate to reach out.

Chuck - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Chuck - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our technician did a great job. Very prompt, courteous, knew exactly what the problem was. We need a whole new opener, which he promptly installed. It works beautifully now, very quiet! We’re extremely pleased with everything! Thank you for the great service!

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A Response from: The Precision Team

Thank you so much for your kind words! We're thrilled to hear that our technician provided prompt and courteous service, and that your new garage door opener is working beautifully and quietly. We strive to deliver excellent service and we're delighted that you're extremely pleased with the outcome. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Precision Garage Door!

Chuck - Technician Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Service Team: Chuck - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our technician today was the best ever. He explained everything needed to be replaced answered all our questions. Chuck left all up to us. It was fix or no opener. We understood everything very well. Chuck Nicole's very good handling people. Very polite gentleman knows his job very well. Would hire him in a heart beat if I was still in the business field.

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A Response from: The Precision Team

Sandy, Thank you for sharing your wonderful experience with Precision Garage Door! We're thrilled to hear that Chuck provided such exceptional service during your appointment. It's fantastic to know that he took the time to explain everything thoroughly and answered all your questions, leaving you feeling informed and confident in your decisions. Should you ever need assistance in the future, don't hesitate to give us a call. We'll be more than happy to help. Thank you for choosing Precision Garage Door!

Chuck - Technician Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Service Team: Chuck - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I support local businesses. The installer was on time and very professional.

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A Response from: The Precision Team

Thank you for supporting local businesses! We're glad to hear that our installer was punctual and professional during your garage door opener installation. Your satisfaction means a lot to us, and we appreciate your feedback. If you ever need any further assistance with your garage door or have any questions, feel free to reach out. We're here to help!

Chuck - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: Chuck - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service performed promptly. Chuck was extremely knowledgeable and courteous.

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A Response from: The Precision Team

Thank you for taking the time to share your experience with Precision Garage Door! We're thrilled to hear that you received excellent service performed promptly by Chuck. Providing knowledgeable and courteous service is at the core of what we do, and we're delighted that Chuck exceeded your expectations. Your satisfaction is our priority, and we're grateful for your feedback. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. Thank you for choosing Precision Garage Door!

Chuck - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Chuck - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Was way out of line quote compared with other service providers.

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A Response from: The Precision Team

Thank you for providing feedback on your experience with Precision Garage Door. We're sorry to hear that you found our quote to be higher than other service providers. We strive to offer competitive pricing while maintaining the highest standards of quality and service. However, we understand that price is an important factor for our customers, and we appreciate your honesty in sharing your perspective. If you would like to discuss your quote further or explore options to better meet your budget, please don't hesitate to reach out to us. Your satisfaction is important to us, and we want to ensure that you receive the best value for your investment. Thank you for considering Precision Garage Door, and we hope to have the opportunity to exceed your expectations in the future.

Chuck - Technician Service Provided:
Broken Garage Door Spring Repair

Service Team: Chuck - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Chuck arrived on time, assessed the situation efficiently and with obvious knowledge. He provided me with our options, listened to my concerns & questions. He was able to put a fix on our very damaged garage door which gives us some time to pick ou a much-needed new one and have it ordered. HIGHLY recommend Precision. They always arrive timely and are very knowledgable and helpful.

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A Response from: The Precision Team

Thank you for taking the time to share your positive experience with Precision Garage Door! We're thrilled to hear that Chuck provided you with excellent service, from his timely arrival to his knowledgeable assessment and helpful guidance. It's our priority to ensure that our customers feel heard and informed when making decisions about their garage door repairs or replacements. We're glad that we could provide a temporary fix to your damaged door while you take the time to choose a new one. Your recommendation means a lot to us, and we look forward to assisting you with your future garage door needs.

Chuck - Technician Service Provided:
Garage Door Repair

Service Team: Chuck - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Second time I have used Precision Door - prompt, knowledgeable and quickly available to help when my opener died with my car inside

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A Response from: The Precision Team

Thank you for choosing Precision Garage Door again! We understand the urgency when your garage door opener fails, especially with your car inside. We're pleased to hear that our team was able to promptly assist you and resolve the issue efficiently. Your satisfaction and peace of mind are important to us, and we appreciate your continued trust in our services. Should you need any further assistance or have any questions in the future, please don't hesitate to call on us!

Chuck - Technician Service Provided:
Garage Door Opener Install

Product:
Opener

Service Team: Chuck - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our door broke on Friday & Precision send Chuck Nichols out 2 hours after our call. We were so grateful for the fast service. Chuck was knowledgeable & professional. Our garage door was back working & our holiday weekend went on as normal. Thank you Precision Door & Chuck!!

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A Response from: The Precision Team

Thank you for sharing your experience with Precision Garage Door! We're thrilled to hear that we could provide you with fast and efficient service when your door broke, especially on a holiday weekend. Chuck is indeed a valuable member of our team, and we're delighted to hear that he was able to swiftly address the issue with professionalism and expertise. Ensuring that your holiday weekend continued without disruption was our priority, and we're glad we could make that happen. We appreciate hearing from you and value your patronage.

Chuck - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Chuck - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very pleased with the service I received from the pleasant and professional technician this morning. On time was able to understand what the problem was as explained by the technician.

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A Response from: The Precision Team

We're delighted to hear about your positive experience with Precision Garage Door! Thank you for sharing your feedback. Providing prompt and professional service is a top priority for us, so we're thrilled to know that our technician met your expectations. It's great to hear that they were able to understand the issue and address it effectively. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We're here to help.

Chuck - Technician Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Service Team: Chuck - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Did a chat on-line (3 min) and informed individual of a broken spring. Service man was assigned and dispatched from Mpls. within 1 hour. Springs, rollers, rails and cables all replaced in 1-1/2 hours. Great service, great job. Very professional with a 3 year warranty. Would highly recommended.

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A Response from: The Precision Team

Thank you so much for taking the time to share your experience with our home service business! We're thrilled to hear that you were satisfied with the efficiency and professionalism of our team. Providing prompt and reliable service is our top priority, and it's wonderful to know that we were able to address your issue quickly and effectively. We understand the inconvenience that comes with a broken spring, so we're glad we could get a service technician out to you promptly. Our team is dedicated to delivering high-quality workmanship, and we're delighted that you were pleased with the replacement of your springs, rollers, rails, and cables.Thank you again for choosing Precision Garage Door, and for recommending us to others. If you ever need assistance in the future, please don't hesitate to reach out. We're always here to help!

Chuck - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Chuck - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Chuck was professional, courteous and competent. He offered us a range of services after inspecting our garage door and cables. He performed the installation in a timely manner and explained in detail the parts and labor involved. He is a great representative of your company

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A Response from: The Precision Team

Thank you for letting us know that Chuck is a model representative of Precision Garage Door! His professionalism, courtesy, and competence are exactly the qualities you'd want in a service technician. Offering a range of services and explaining the details thoroughly demonstrates a commitment to customer satisfaction and transparency. Completing the installation in a timely manner is also a testament to his efficiency and skill. It's wonderful to hear that Chuck provided such a positive experience, and it reflects well on the Company as a whole. If you ever need assistance in the future, don't hesitate to reach out to Precision Garage Door and request Chuck again!

Chuck - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Chuck - Technician
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