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Chuck - Technician

https://precisiondoormn.comChuck - Technician
Service Team
Reviews: 41
Average: 4.71 stars
Chuck - Technician has received 41 reviews, averaging 4.71 Stars:
1 2 3 4 5

Chuck - Technician's Bio:

I am a family-oriented individual who finds joy in spending quality time with my loved ones. My favorite activities include traveling, camping, hosting BBQs in my backyard, and enjoying a refreshing swim in my pool. I was born and raised in Minnesota and a proud parent parent of six children.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our door broke on Friday & Precision send Chuck Nichols out 2 hours after our call. We were so grateful for the fast service. Chuck was knowledgeable & professional. Our garage door was back working & our holiday weekend went on as normal. Thank you Precision Door & Chuck!!

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A Response from: The Precision Team

Thank you for sharing your experience with Precision Garage Door! We're thrilled to hear that we could provide you with fast and efficient service when your door broke, especially on a holiday weekend. Chuck is indeed a valuable member of our team, and we're delighted to hear that he was able to swiftly address the issue with professionalism and expertise. Ensuring that your holiday weekend continued without disruption was our priority, and we're glad we could make that happen. We appreciate hearing from you and value your patronage.

Chuck - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Chuck - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very pleased with the service I received from the pleasant and professional technician this morning. On time was able to understand what the problem was as explained by the technician.

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A Response from: The Precision Team

We're delighted to hear about your positive experience with Precision Garage Door! Thank you for sharing your feedback. Providing prompt and professional service is a top priority for us, so we're thrilled to know that our technician met your expectations. It's great to hear that they were able to understand the issue and address it effectively. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We're here to help.

Chuck - Technician Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Service Team: Chuck - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Did a chat on-line (3 min) and informed individual of a broken spring. Service man was assigned and dispatched from Mpls. within 1 hour. Springs, rollers, rails and cables all replaced in 1-1/2 hours. Great service, great job. Very professional with a 3 year warranty. Would highly recommended.

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A Response from: The Precision Team

Thank you so much for taking the time to share your experience with our home service business! We're thrilled to hear that you were satisfied with the efficiency and professionalism of our team. Providing prompt and reliable service is our top priority, and it's wonderful to know that we were able to address your issue quickly and effectively. We understand the inconvenience that comes with a broken spring, so we're glad we could get a service technician out to you promptly. Our team is dedicated to delivering high-quality workmanship, and we're delighted that you were pleased with the replacement of your springs, rollers, rails, and cables.Thank you again for choosing Precision Garage Door, and for recommending us to others. If you ever need assistance in the future, please don't hesitate to reach out. We're always here to help!

Chuck - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Chuck - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Chuck was professional, courteous and competent. He offered us a range of services after inspecting our garage door and cables. He performed the installation in a timely manner and explained in detail the parts and labor involved. He is a great representative of your company

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A Response from: The Precision Team

Thank you for letting us know that Chuck is a model representative of Precision Garage Door! His professionalism, courtesy, and competence are exactly the qualities you'd want in a service technician. Offering a range of services and explaining the details thoroughly demonstrates a commitment to customer satisfaction and transparency. Completing the installation in a timely manner is also a testament to his efficiency and skill. It's wonderful to hear that Chuck provided such a positive experience, and it reflects well on the Company as a whole. If you ever need assistance in the future, don't hesitate to reach out to Precision Garage Door and request Chuck again!

Chuck - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Chuck - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Chuck showed up on time, and while checking things over he explained issues and offered explanations and solutions.. Among the reasons for being there was the garage door opener which he replaced; in hind sight, there was no discussion about the type of opener we wanted which we should have done. In the end, we have a new setup that works very smoothly and quietly, and all should be well for several years to come.

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A Response from: The Precision Team

It's great to hear that Chuck provided thorough explanations and offered solutions while addressing the issues with your garage door opener. While it's understandable that you might have wanted a discussion about the type of opener beforehand, it's reassuring that the new setup is working smoothly and quietly. Sometimes, technicians might have recommendations based on their expertise, but it's always good to communicate preferences upfront. Nonetheless, it's clear that Chuck ensured your garage door system is in good shape for the foreseeable future. If you have any further questions in the future, don't hesitate to reach out; we appreciate you.

Chuck - Technician Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Service Team: Chuck - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service

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A Response from: The Precision Team

Thank you! We're thrilled to hear that you're satisfied with our service. Customer satisfaction is our top priority, and we always aim to provide the best experience possible. If there's anything else we can assist you with or if you have any feedback, feel free to let us know. We appreciate your support!

Chuck - Technician Service Provided:
Garage Door Repair

Product:
Rollers

Service Team: Chuck - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage door spring broke on a Saturday morning and Precision had a tech out to fix it before 4pm the same day. They also gave my whole door system a maintenance check. Very professional, timely, and reliable.

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A Response from: The Precision Team

Thank you for taking the time to share your experience with us, E Babione! We understand how inconvenient it can be when your garage door spring breaks, especially on a weekend. We're delighted that our team was able to promptly address the issue and provide you with professional and reliable service. Ensuring the safety and functionality of your garage door system is our top priority, and we're glad we could also conduct a maintenance check to help prevent future issues. If you ever need assistance again, feel free to reach out. We appreciate your trust in Precision!

Chuck - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Chuck - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I’ve finally found a reputable garage door company I can trust. My technician, Chuck, was here on time and was able to identify all the issues causing years of headaches with my door. He was efficient and I feel confident that my garage door will be working well for years to come.

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A Response from: The Precision Team

Katie, thank you for taking the time to leave us such a wonderful review. Precision Garage Door takes pride in our knowledgeable technicians who can diagnose and repair any door issues, and I am glad you were able to experience that first hand with Chuck.

Chuck - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Chuck - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We called Precision Garage Door Service knowing we had a lot wrong with our garage door. Chuck was able to educate us why there was so much wear and tear on our garage door and why a lot of the parts of our door were rusted and over worked. In addition to the age and wear tear, our garage door opener stopped working. Chuck helped us understand what we needed to get done today versus what could get done in the future as well as a breakdown of price and services. He was done within a few hours and our garage door is working perfectly and silently!

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A Response from: The Precision Team

We are so happy to hear that we were able to address and take care of all of you garage door and opener needs in one visit. We love knowing that you will not be inconvenienced with garage door issues again in the near future and that you are happy with the repair service you received. Thank you for putting your trust in our product and in our team and for letting us know of your experience.

Chuck - Technician Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Service Team: Chuck - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very knowledgeable staff (Chuck)

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A Response from: The Precision Team

We appreciate hearing that you trust our expertise and that you are happy with the repair that was performed for you. We appreciate your business and your feedback.

Chuck - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: Chuck - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I contacted Precision Garage Door this AM, not expecting any help for a day or two. It was Saturday with a big snow storm coming soon. I reached a live person (as promised on their ad) and a friendly and knowledgeable technician showed up in less than 2 hrs (as promised). He checked out the entire door and relayed what we already knew. It was a disaster of previous bad repairs and mis-matched parts! He had all the many parts we needed in his truck and replaced everything in under 2 hrs, including old rotten wood supports. Wow, what a difference! We finally have a smooth reliable door just in time for the snow!

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A Response from: The Precision Team

Thank you for letting us know you had a positive experience with our Company and that reliable, expert and timely repair services are all things you appreciate. We are happy to have been able to help you with your garage door needs and for delivering the peace-of-mind that comes with a fully-functional door with our unpredictable weather! We appreciate your business and your kind words. Thanks for sharing.

Chuck - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Chuck - Technician
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