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about Precision Garage Door
Precision Garage Door of St. Paulhas received 2441 reviews, averaging 4.94 Stars:
Prior Lake, MN
I'm glad to hear that you are pleased with your new Liftmaster SecureView Garage Door Opener! This upgrade has many great features I'm sure you'll be very happy with. Should you have any questions or further needs, we're here for you!
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Saint Paul, MN
The service was excellent from start to finish. Service done very quickly after initial call, service tech (Jason) was professional, did full check of door and opener, clearly explained options and walked me through the repair process, and advised on ways to better maintain the door and opener.
- Mary T.
Thank you for letting us know that you were so happy with your Service Professional and with the service we provided for you with your garage door opener. We know you will be happy with the work we performed, but should you have any questions or come across any other issues, let us know -- we're happy to help!
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New Door Sales and Installation Team: Jason - Install Manager
Bloomington, MN
everything went great problem solved and the tech. was a real credit to your company. I will let anyone who needs garage door service about your company and will also be calling if I need any service.
- Mel W
I woudl like to thank you for your recent rating and review. We are always delighted to receive such feedback and so glad to hear of your positive experience. We love making our customers happy and hope you will allow us to do that again for you should you need us in the future.
New Brighton, MN
I must begin by saying Thank You to Chad, our Tech, and to the company for being so responsive in assigning Chad for our repairs. Not only did he come today, a Saturday, but the needed work was assessed and clearly explained along with the cost. Also completed was a 25-point inspection of both doors so we can plan for routine replacement and maintenance. A friendly professional tech, replacement parts readily available on the truck, and clean efficient work completed in a short time, all top-notch. Do not hesitate to call this company. This was our first door repair needed and it could not have been easier. They are our go-to company now!
- James Johnson
Thank you for letting us know the aspects of customer service that are important to you and also for letting us know the way that your garage door repair visit was managed met your expectations. It is very important to us to know that we are handling business in a way that leaves a great impression and that we are performing solutions that work for you. We value your business and your feedback and will appreciate working with you should the need arise in the future.
Inver Grove Heights, MN
Garage spring broke Friday afternoon. Couldn't find one at Lowe's, Home Depot, or Menards. Called precision and told them what happened. The had Chad the service tech out at 8am SHARP. He did a quick, clean, accurate job. Walked through the inspection, identified some other minor problems found, and had the repair done within an hour!
- Gary
We are glad that we were able to help resolve your garage door issues when you needed us! Thank you for sharing your experience with us and others as this helps us serve you better!
Farmington, MN
Summary: Great technician. Great installation. Poor pricing clarity. Very overpriced parts. The technician, Colton, was excellent. He did a great a job with the installation, and was very helpful walking me through each step of the repair he was going to perform. His original quote on the springs I needed was one size too small, so the final bill was $14 more than he quoted; not a big deal there, though. 5-star service from him overall. I am deducting one star for the presentation of the pricing model from the company, however. When I called to get an idea of what they charge, they said "there's a $75 installation fee, but this is waived with the repair." While this is technically true, they charge a $65 "lube and tune" fee, which wasn't mentioned on the phone. They charged another $36 for a small bearing, which also wasn't mentioned on the phone. No one likes unexpected charges, especially when things are presented with the illusion of "no installation fee." I am deducting one more star for the price of their parts. The springs I got are rated at 15,000 cycles, and cost me $205 each. Had I ordered the same sized springs from somewhere like Lowes or Home Depot, they cost about $45 each. I assumed there would be some price markup to offset their "free installation," but 4x markup is extreme. Especially considering they charged me for installation in a roundabout way anyway. Overall I would say my experience was "just okay." I acknowledge that the job was done well, but next time I'll probably shop around for someone with more competitive prices.
- Javen Shepherd
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Saint Paul, MN
Donny and Josh did a great job! They were efficient and skilled, and explained the details of the door when done. And the door is beautiful- never thought I’d say that about a garage door!
- Vanessa B
Thank you for letting us know you are happy with your new door and the team who installed it. We are glad to hear that you are more than pleased with the results and are happy to have been a part of this experience for you. We are sure you will enjoy it for years to come. Let us know if you have any questions or issues at all and we are happy to help.
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New Door Sales and Installation Team: Donny- Installer
Minnetonka, MN
A spring had broken on my garage door so I called Precision. They sent out Colton promptly. Colton performed the garage door repair with efficiency and professionalism.
- Bob M
Thank you for your kind words and 5-star review. We appreciate your business and your feedback and are glad to hear that your spring replacement was handled quickly and with skill.
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Oakdale, MN
Was glad to have someone able to make it a day after I called. Was worth what I paid, not a handyman job, noticed the sound difference and ease of operation the 1st time. The Tech was top shelf. Not a fake review, I only do them when I get what I expected.
- Jeff
Thank you for your sincerity and for pointing out what aspects of customer service you value. Hearing of your experience and expectations help us improve and we appreciate you helping us get better.
Shoreview, MN
Very happy with the service at precision door. They responded very quickly gave me same-day service very nice new garage door opener the two people who helped were great answered all my questions. Would definitely recommend their services to anyone.
- Marcia C
We appreciate hearing from you and we appreciate you letting us know that you are happy with your repair service and with the new opener you purchased. It is great to hear that your service was timely and your issues were taken care of professionally and met your expectations. We look forward to helping you should any need arise in the future.
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Service Team: Alex - Technician
Minneapolis, MN
I was truly impressed by how quickly and professionally the install was done. I couldn't have asked for a more professional and skilled team.
- Rudi A
Thank you for letting us know that you are happy with your new door and with our team. We love hearing that the entire customer service experience was a good one for our customers.
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New Door Sales and Installation Team: Donny- Installer
Stillwater, MN
Jonathan was outstanding! Very informative and professional. Great service.
- Niki W
Thank you for your business and your feedback. We strive to offer the best service and always appreciate hearing from our customers. Thank you for taking the time to help us serve better.
Farmington, MN
I called Precision Door Service given on your site you stressed the fact that fixing a door can be done rather than a full replacement. When the technician got here, the response was the gear is sheered off so the entire garage door opener needs to be replaced. No consideration to even fix the opener was presented. The cost of replacing the opener was quoted at $500 dollars which is ridiculous. And I get charged $75 for the technicians to show up and give me this proposal. I've since purchased the replacement parts for the opener at a cost of $27 and will fix it myself.
- Fred Unger
Saint Paul, MN
They were awesome to deal with! Very professional and fast. Install team did an amazing job.
- Michelle T
We are happy to hear that you are happy with you new door purchase and the experience you had with our team. Let us know if you have any questions or need anything further as you are the most valued part of what we do.
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Hudson, WI
Our new garage doors are BEAUTIFUL!! The doors open and close so nicely. They glide up & down so quietly with no distress. It is such a nice change. We can't be happier. The two men (Donavan & Josh) that did the installation were so knowledgeable and hard-working. They didn't stop until they were finished. We were so impressed by them. Thank you so much.
- Larry D
I want to thank you for taking the time to write such a positive review about Precision Garage Door and your new doors. We sincerely appreciate your kind words and for letting others know of your great experience with our team and our great product.
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New Hope, MN
Thank you for sending Alex. He went up and above with checking my garage door and replacing what needed to be replaced.
- Jill Quam
You are welcome! Glad to hear that you are satisfied with your garage door service. We aim for professional, thorough and effective service; looks like we hit all the marks!
Eagan, MN
I chose precision garage based on few google reviews I read. My experience with precision was great. It was seamless from the time I requested a quote all the way to installation. Donney and Joshua showed up in time and they were very thorough and took their time to get everything installed and functioning properly. They were both very knowledgeable and gave us few tips regarding maintenance of garage doors and its components. I definitely recommend Precision Garage and their friendly team for your garage needs.
- Ran Jan
Thank you for trusting our team and our products for you new door purchase. We believe you will be happy with your new door for years to come; and if you have any questions, be sure to reach out as we aim for 100% customer satisfaction. You are the most valuable part of what we do.
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Woodbury, MN
Prompt response when we called after our garage door springs snapped in single digit temperatures. We called at 11am and door was repaired by 2pm. Colton, the tech that pulled into the driveway, was friendly and business like. Efficient. Explained the costs on spring replacement and also replaced our rusty cables and bottom bracket which we knew were also going bad. The truck was marked and we appreciated getting an email with the tech's name, photo and background ahead of time. All very reassuring. The company seems to spend a great deal of effort on customer service. A-OK!
- Tom Ziegler
Thank you for letting us know that you were happy with the entire Precision process. We are happy that your door was repaired to your standards and that you are satisfied with the results. Let us know if you have any questions or concerns, we are happy to help.
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Wayzata, MN
Because of COVIDVIRUS the lead time was longer then expected. I knew that would be the situation when I placed my order. The wait was certainly worth it. The two installers arrived on time. They called ½ hour prior to let me know they were on their way. We were in the middle of a huge snow storm but the install was perfect! Precision Door is an upstanding business to work with and I highly recommend them to anyone who may be thinking about a new garage door. Thank you Josh and Erik(?) for a job well done.
- Catherine B
Thank you for sticking with us and for acknowledging that the door order delays are painful, but unavoidable. We are glad that you are happy with your new door and the installation as well. We know you will enjoy your new door for years to come and we are here should you have any questions or issues in the future.
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Minneapolis, MN
Showed up as planned, very thorough with his explanation of offerings and why one over the other. Work completed on time and explanation of how to work it, helped with the setup of new door opener to work in my vehicles and the MyQ App. Job well done.
- Lynn J
We are glad to hear that your garage door issues were all addressed and taken care of in a timely manner. We are happy to help should you encounter any additional issues in the future. Thank you for trusting us with your business.
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Hudson, WI
Quick and efficient service. I reviewed other service providers and Precision had the best rating. They were very professional and I would recommend them to anyone. Prices were very reasonable.
- Mike D
Thank you for taking the time to write a review about Precision Garage Door online. The detail you provided has shows us what matters to customers and how to make improvements for the benefit of all customers. We sincerely appreciate your thoughtfulness in helping us deliver great service.
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Shoreview, MN
I choose your company because someone told me that you guys were reputable. From the inception of the call through the end of the service appointment, everything went perfectly. The original contact that I had on the phone with the agent was done very professionally. She was patient she listened to my concerns, she was very calm and she booked up an appointment for me as early as she could. I received a call from Jonathan the next day when he was on his way. He was on time he was very cordial, he was extremely knowledgeable, he showed me that I could trust him. The work he performed was satisfactory to me and it was done in a timely manner. After completion he explained to me how to operate the openers, the wall-mounted opener, and went through all the different system with me. I was impressed. I ask him to leave his business card because next time I have a problem, I want him to come and take care of it for me. Having employees like Jonathan will make your company more and more prosperous. I want to thank you for sending him over. BTW : he replaced the motor and drive chain, he tuned up all the springs, he added an outside keypad, and installed the safety lights on the door frames.
- Alix M
We wanted to thank you for your recent rating and review. Everyone here was delighted with your detailed feedback on our process and customer service and were so glad to hear of your positive experience. We love making our customers happy. We hope you will allow us to do that again for you in the future.
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Eagan, MN
they were highly rated, and responded very quickly. Colton Sanders arrived within hours of our call
- Mike M
Thanks for the feedback. It is good to hear why customers call, and that they value our timely response and professional service. We are here for you.
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New Hope, MN
Your guys were super professional, very nice, and answered every question! Thanks for the great help! Dusty
- Dustin L
Thanks for the 5-star review! We are always happy to hear from a satisfied customer and our team is here to help should you need us again.
Minneapolis, MN
The service was very prompt and professional. The technicians knew their stuff and finished the job quickly. The only objection was that the job was extremely expensive. $930 and it took them 45 minutes to complete. I do understand that there is a cost for quick good work and with a shortage of parts at this time it is necessary to pay up.
- Tom D
Thank you for pointing out all aspects of your service experience. We love hearing that what we do is appreciated and that the value in our products and services are not taken lightly. We understand that the times we are living in with price increases and product shortages impact us all and appreciate your sharing your difficulty with that aspect of the repair. I am glad we were able to replace the two large springs and all of the other parts necessary to rebuild your door for a reliable long-term repair. I know you will be happy with this service for years to come. Thank you for your business and your feedback; we appreciate you.
Apple Valley, MN
Great service from the first call to the install!! Very professional! Thank you!
- Tim C
Thank you for your kind words and recommendation. We are happy to have served your garage door needs.
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Minneapolis, MN
Brandon and Alex did a great job innstalling our new garage door. They were friendly and professional and honest. I would highly recommend them!
- Caroline S
We are glad to hear that you are happy with your new garage door and with the professional and courteous installation. We value your opinion and your trust in our product and in our team. Let us know if you have any questions or further needs in the future.
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Hudson, WI
Colton was my hero yesterday. He called a half hour before he arrived and came exactly when he said he would. The same day service was so appreciated since our garage door was incapacitated. Colton was friendly and professional and was able to save our door in a couple of hours. THANKS A MILLION! -sheila
- Sheila R
We are so glad to hear that your garage door problem was taken care of quickly and that it was serviced professionally and expertly. We are here for you when you need us and appreciate hearing of your experience.
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Shakopee, MN
One of the springs on our garage door broke on a weekend so I gave Precision a call. Someone answered right away and helped setup an appointment. The appointment time was accurate and the team that did the repairs were friendly, communicated clearly, and did an awesome job on the repair. I will definitely call Precision the next time I need garage door service.
- Brian Hannah
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Saint Paul, MN
Thank you for the great service last week. The service technician, Alex Williamson, and the young man that accompanied him (first name started with T) were amazing, polite and so very helpful. I will be calling again in the spring when it warms up!
- Robin K
Thank you, Robin, for taking time to let us know that Alex and Terrance were so helpful to you. We look forward to continuing our work with you as the weather improves. We are here whenever you need us.
(651) 355-1712
(651) 355-1712(651) 605-0426
(651) 605-0426(715) 629-1310
(715) 629-1310(651) 355-1712
(651) 355-1712(651) 605-0426
(651) 605-0426(612) 326-3844
(612) 326-3844(952) 252-6189
(952) 252-6189(763) 354-7246
(763) 354-7246(763) 317-1427
(763) 317-1427(507) 205-9920
(507) 205-9920(608) 291-3929
(608) 291-3929Office: (952) 800-3338
14607 Felton Ct
Suite 118
Apple Valley, MN 55124
Office: (715) 201-2933
595 Schommer Dr
Suite B
Hudson, WI 54016
Office: 952-698-0131
6520 Edenvale Blvd
Ste 210
Eden Prairie, MN 55346
Best of the best! My tech John was super knowledgeable and showed me step by step each upgrade that my new GDO came with! My wife is a huge Amazon shopper so teaching us about MyQ and Amazon Key will be a great addition to our new property. I know who I’ll be calling for all my GDO needs! Thanks again John!
- Jenew