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Read what people are saying
about Precision Garage Door

Precision Garage Door of St. Paul
has received 2434 reviews, averaging 4.94 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great communication, repair person was knowledgable and personable. He repaired our door within and hour. Excellent service all around!

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A Response from: Kristi Hartmon

Thank you for your business and for letting us know that you had a good experience with your service repair. We aim to be timely and professional in the services we provide and are glad to hear that we succeeded here.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Chad Magaard is an excellent technician. Chad solved our garage door problem with professionalism/knowledge and was very courteous. The response time and repair were outstanding! Thanks!

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A Response from: Kristi Hartmon

It is good to hear that you are satisfied with your recent garage door repair service and with the Technician that performed the work. Thank you for taking time to let us know the aspects of our visit that you find important and in helping us keep customers happy.

Chad - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Chad - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great fast service!

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Jason - Install Manager Service Provided:
Garage Door Repair

New Door Sales and Installation Team: Jason - Install Manager
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tech was knowledgable , on time & performed repairs quickly, door works like new now

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Jason - Install Manager Service Provided:
Broken Garage Door Spring Repair

New Door Sales and Installation Team: Jason - Install Manager
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

From the beginning conversations to the final job done, I was very impressed with Precision! Josh and Donavon did an amazing job on the install and answered all my questions. Even helped me program the outside keypad before they left. My garage was spotless after they cleaned up when the job was completed. 100% recommend them!

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A Response from: Kristi Hartmon

Thank you for sharing the positive experience you had with the Precision Team! We know you will enjoy your new doors and openers for years to come. We are grateful to hear that all aspects of a job-well-done were hit and that you are happy with the outcome.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision came out within an hour of my calling and fixed the garage door right away. The repairman even gave me some hints so I can fix simple things myself. Thanks!

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A Response from: Kristi Hartmon

We are happy to be of service and are pleased to hear you were satisfied with our timely arrival and professional service. Please let us know if you need any further assistance in the future.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very impressed with your tech Jason. He was fast, efficient and communicated clearly my options. I really didn’t expect the door to be repaired today. I thought he’d give me an estimate and then set another appointment for the repairs. Nope, done in less than an hour and a reasonable price too! I won’t hesitate to refer Precision Door to my friends and family. Thank you!

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A Response from: Kristi Hartmon

Thank you for sharing your experience with us and with others! It is always good to hear when we exceed a customers' expectations for service! We welcome your referrals and value your business and your feedback.

Jason - Install Manager Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

New Door Sales and Installation Team: Jason - Install Manager
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Found you on the web. Chad was upfront and did a great job.

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A Response from: Kristi Hartmon

Thank you for choosing Precision Garage Door for your service needs. We are glad to her you were satisfied with your repair visit and we will be happy to help should you need us again in the future.

Chad - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Chad - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Just wanted to say thank you to Chad my technician great personality, great to work with. up front helped me out with some quotes on Replacing both my garage doors and openers hopefully this summer.. greatly appreciated ,did great work In a timely manner and gave me a few pointers, thanks again Chad.

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A Response from: Kristi Hartmon

Thank you for letting us know what you appreciate in Customer Service. We are happy to hear you were satisfied with your repair visit and our team and we will be happy to help should you need us in the future.

Chad - Technician Service Provided:
Garage Door Repair

Service Team: Chad - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage door crashed down, locking in my car that was needed to pickup my disabled veteran husband from day center within the hour! (I called Precision Door from an online listing.) The telephone response woman not only provided an efficient and patient appointment, she pre-noted the emergency to the service rep who came to repair the door in enough time to fix the door so that I could meet the pickup deadline. Jonathan Zwart, the technician was professional, rapid and thorough in his diagnosis and repair. What a gem!

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A Response from: Kristi Hartmon

We are so happy to be of service at such a stressful time for you and your family! We thank you for taking time to let us know we helped and thank you and your husband for your service to our Country.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Received great service. Installers were on time and were professional. Took time to explain everything to me. New door looks great.

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A Response from: Kristi Hartmon

We are pleased to hear that you are happy with your new door and the professional installation you received. We are grateful you took the time to let us know of your experience with our team.

Donny-    Installer Service Provided:
Install Garage Doors

Product:
Garage Doors

New Door Sales and Installation Team: Donny- Installer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great company for your garage door needs! Timely service and great customer service. They truly value you as a customer! Will use them again and recommend to our family and friends. Thank You!

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A Response from: Kristi Hartmon

Thank you for such kind words about our team and the garage door service you received. We truly appreciate hearing from you and thank you for supporting our business.

Chad - Technician Service Provided:
Garage Door Repair

Product:
Cables

Service Team: Chad - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Alex was awesome! Super nice guy, and very high quality work. I could not be happier with your company. Thank you!! David

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A Response from: Kristi Hartmon

It is so nice to hear that you are happy with your service and your technician. We appreciate hearing from you and thank you for your business.

Alex - Technician Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Service Team: Alex - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service and great technician.always have been great people

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A Response from: Kristi Hartmon

Thank you for letting us know that you were pleased with your service and our team. We appreciate hearing from you.

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Awesome Company, Chad our service technician was very nice and did an amazing job at replacing our springs. Would definitely recommend your company to my friends and co workers!! Jeff Schmidt

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A Response from: Kristi Hartmon

Thank you for these personal comments regarding your recent garage door repair service with us. We appreciate hearing that you were happy with the work, products and service that was performed and we are happy to know that you would share this experience with us an others. We look forward to helping out in any way we can in the future.

Chad - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Chad - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service. Still not over the $$ sticker shock though and somehow they got my name wrong.

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A Response from: Kristi Hartmon

Thank you for letting us know! My apologies for getting your name wrong, we will be sure to correct our records. We are happy that you were pleased with your repair service, and trust you will be satisfied with the replacement of many of the worn parts responsible for safely moving your garage door for years to come. We are happy to help should any future needs arise.

Chad - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Chad - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Fast. Professional. Quality workmanship. Quality product. Will recommend to everyone.

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A Response from: Kristi Hartmon

We are happy to hear you value what we aim to provide to all of our home owners: great products installed with professionalism and customer-focused service. We appreciate your business and your feedback and we'll be happy to help should you need us again.

Donny-    Installer Service Provided:
Install Garage Doors

Product:
Garage Doors

New Door Sales and Installation Team: Donny- Installer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our spring broke on a Sunday morning. I found your company on the internet as a local provider that was open. I called and spoke to a young lady, she explained my options and that there was an available appointment. Was that a plus and without emergency service fees. Your tech Colton called ahead, arrived on time, explained everything and then took care of it. Excellent service all the way around. I would recommend your company to anyone in need.

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A Response from: Kristi Hartmon

Thanks for the recommendation and the detailed review. Our team is proud to be prompt and thorough in our garage door repair service and we are happy to hear we hit the mark here. We appreciate your business and your comments. Thank you for taking the time to share your experience with our team.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I honestly can't say how happy I am with them! My garage door broke at 0630 and I placed a phone call around 0700 to their office. Yasmin? or Jasmine? (I'm sorry I'm bad at names) answered and immediately was helpful, sympathetic, and got me scheduled same day very quickly. The technician Terrance was professional and saw the problems right away and had a quote ready for me in no time. Repairs were done quickly and he showed me everything when done. I'm very happy to have a working garage door and peace of mind with the 3 year warranty as well.

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A Response from: Kristi Hartmon

We are glad to hear you were so happy with all of the aspects of your repair visit! It is good to hear that scheduling was stress-free and that the service was completed quickly and effectively. We aim for 100% customer satisfaction and we appreciate hearing from you that we're on the right track.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great customer service from start to finish. My technician - Mike Greek - was helpful and courteous.

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A Response from: Kristi Hartmon

Good to hear, thank you for taking the time to let us know that you are happy with the service you received in repairing your garage door today. We appreciate your business and your feedback.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The fact that you do not charge extra for Sunday repairs was important to us. Also, you are on Angie's List and BBB rated. Chad, our technician was so kind and friendly, and fixed our door quickly. He knew exactly what to do without any problems and did not try to do more than was needed, such as putting in new rollers for the door. Thank you for being an honest company with honest employees!

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A Response from: Kristi Hartmon

You're welcome! And thank you for letting us know what you find important when you are shopping for a Service Provider for your garage door needs. We are pleased to hear that you are satisfied with the service we provided and will be happy to serve should you find yourself needing us again.

Chad - Technician Service Provided:
Garage Door Repair

Product:
Cables

Service Team: Chad - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

From my first phone call to the completion of repair it took less than three hours. I am very impressed with the courtesy and respect given to me. Mike the technician was friendly, courteous, knowledgeable and informative. I will definitely use Precision again if it is warranted.

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A Response from: Kristi Hartmon

We are happy to hear that your garage door repair was taken care of in a timely manner and with professionalism. That is what we aim to do and will be here should you need us again in the future.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Positive referral from neighbor.

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A Response from: Kristi Hartmon

Thank you for your 5-star review and thanks to your neighbor for the referral! It's always good to know that good news travels, we appreciate you.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Best of the best! My tech John was super knowledgeable and showed me step by step each upgrade that my new GDO came with! My wife is a huge Amazon shopper so teaching us about MyQ and Amazon Key will be a great addition to our new property. I know who I’ll be calling for all my GDO needs! Thanks again John!

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A Response from: Kristi Hartmon

I'm glad to hear that you are pleased with your new Liftmaster SecureView Garage Door Opener! This upgrade has many great features I'm sure you'll be very happy with. Should you have any questions or further needs, we're here for you!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service was excellent from start to finish. Service done very quickly after initial call, service tech (Jason) was professional, did full check of door and opener, clearly explained options and walked me through the repair process, and advised on ways to better maintain the door and opener.

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A Response from: Kristi Hartmon

Thank you for letting us know that you were so happy with your Service Professional and with the service we provided for you with your garage door opener. We know you will be happy with the work we performed, but should you have any questions or come across any other issues, let us know -- we're happy to help!

Jason - Install Manager Service Provided:
Garage Door Opener Repair

Product:
Opener

New Door Sales and Installation Team: Jason - Install Manager
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

everything went great problem solved and the tech. was a real credit to your company. I will let anyone who needs garage door service about your company and will also be calling if I need any service.

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A Response from: Kristi Hartmon

I woudl like to thank you for your recent rating and review. We are always delighted to receive such feedback and so glad to hear of your positive experience. We love making our customers happy and hope you will allow us to do that again for you should you need us in the future.

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I must begin by saying Thank You to Chad, our Tech, and to the company for being so responsive in assigning Chad for our repairs. Not only did he come today, a Saturday, but the needed work was assessed and clearly explained along with the cost. Also completed was a 25-point inspection of both doors so we can plan for routine replacement and maintenance. A friendly professional tech, replacement parts readily available on the truck, and clean efficient work completed in a short time, all top-notch. Do not hesitate to call this company. This was our first door repair needed and it could not have been easier. They are our go-to company now!

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A Response from: Kristi Hartmon

Thank you for letting us know the aspects of customer service that are important to you and also for letting us know the way that your garage door repair visit was managed met your expectations. It is very important to us to know that we are handling business in a way that leaves a great impression and that we are performing solutions that work for you. We value your business and your feedback and will appreciate working with you should the need arise in the future.

Chad - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Chad - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Garage spring broke Friday afternoon. Couldn't find one at Lowe's, Home Depot, or Menards. Called precision and told them what happened. The had Chad the service tech out at 8am SHARP. He did a quick, clean, accurate job. Walked through the inspection, identified some other minor problems found, and had the repair done within an hour!

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A Response from: Kristi Hartmon

We are glad that we were able to help resolve your garage door issues when you needed us! Thank you for sharing your experience with us and others as this helps us serve you better!

Chad - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Chad - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Summary: Great technician. Great installation. Poor pricing clarity. Very overpriced parts. The technician, Colton, was excellent. He did a great a job with the installation, and was very helpful walking me through each step of the repair he was going to perform. His original quote on the springs I needed was one size too small, so the final bill was $14 more than he quoted; not a big deal there, though. 5-star service from him overall. I am deducting one star for the presentation of the pricing model from the company, however. When I called to get an idea of what they charge, they said "there's a $75 installation fee, but this is waived with the repair." While this is technically true, they charge a $65 "lube and tune" fee, which wasn't mentioned on the phone. They charged another $36 for a small bearing, which also wasn't mentioned on the phone. No one likes unexpected charges, especially when things are presented with the illusion of "no installation fee." I am deducting one more star for the price of their parts. The springs I got are rated at 15,000 cycles, and cost me $205 each. Had I ordered the same sized springs from somewhere like Lowes or Home Depot, they cost about $45 each. I assumed there would be some price markup to offset their "free installation," but 4x markup is extreme. Especially considering they charged me for installation in a roundabout way anyway. Overall I would say my experience was "just okay." I acknowledge that the job was done well, but next time I'll probably shop around for someone with more competitive prices.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Donny and Josh did a great job! They were efficient and skilled, and explained the details of the door when done. And the door is beautiful- never thought I’d say that about a garage door!

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A Response from: Kristi Hartmon

Thank you for letting us know you are happy with your new door and the team who installed it. We are glad to hear that you are more than pleased with the results and are happy to have been a part of this experience for you. We are sure you will enjoy it for years to come. Let us know if you have any questions or issues at all and we are happy to help.

Donny-    Installer Service Provided:
Install Garage Doors

Product:
Garage Doors

New Door Sales and Installation Team: Donny- Installer
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St. Paul Area

(651) 355-1712

(651) 355-1712
Woodbury / Oakdale Area

(651) 605-0426

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(715) 629-1310

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(651) 355-1712

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(651) 605-0426

(651) 605-0426
Minneapolis Area

(612) 326-3844

(612) 326-3844
Eden Prairie / Minnetonka Area

(952) 252-6189

(952) 252-6189
Maple Grove / Plymouth Area

(763) 354-7246

(763) 354-7246
Coon Rapids / Blaine Area

(763) 317-1427

(763) 317-1427
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53 Woodlynn Ave
Suite C

St. Paul, MN 55117
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