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about Precision Garage Door
Precision Garage Door of St. Paulhas received 2430 reviews, averaging 4.94 Stars:
Mound, MN
Woodbury, MN
Patrick did a great job, very professional!!!
- Glen Bloomer
Product:
Service Team: Patrick - Technician
Shoreview, MN
Initial response was great. We had a salesperson out the same day we called on 8/21. After the salesperson verified the door we chose was in stock, we were told we would be getting a call in a few days to schedule the installation. After 2 1/2 weeks of no contact,we called only to be told the door was missing a panel and the additional panel would arrive the following Tuesday. We again had no contact to update/schedule the install, therefore called again on Friday. We were set up to have install the next Thursday between 11 and 1. At 2 pm, having not heard from the installation team,we again called as we needed to leave home for another commitment. Today, 6 weeks after our initial contact with the salesperson, we finally got the door installed. The installers were friendly and knowledgeable. But due to the poor communication from the office, I am not sure we would use your company again.
- Jim Dougherty
Service Provided:
Product:
New Door Sales and Installation Team: Donny- Installer
Eden Prairie, MN
Gregg was very prompt and professional. He explained the entire process and showed me the results of his inspection and gave me my options on how I could proceed. Very satisfied with him and the work that he did.
- Nan Miller
New Richmond, WI
We were very happy with your service and the problem was solved fast! The serviceman was very professional and helpful.
- Craig Warren
Hudson, WI
I have always had a very good experience when I need assistance from Precision. Professionals with the knowledge and patience to solve the problem.
- C E Tobler
Coon Rapids, MN
Was quick to schedule for next day service, the tech was able to explain things very well, performed a minimal maintenance service to tighten up part of our garage and everything was working great! Very fast, and great pricing. I would definitely use precision again!
- Charlie C
Saint Paul, MN
Same day appointment easily made online. We were contacted by the technician on their way and they arrived in the time block as scheduled. Our technician Gregg was professional and thorough. Gregg answered all of our questions and provided options for the repairs we needed.
- Kari F.
Minneapolis, MN
Patrick was excellent, arrived on time, thoroughly explained what the problem was, offered us options. Then he carefully explained what he had done, pointing out some of the parts he had replaced. He was very professional but friendly and a pleasure to work with. All in all, very satisfied with this service call/
- Will Kenny
Bayport, MN
Alex was excellent. He answered all of my questions and did a thorough inspection of my garage door and found some other parts that needed to be replaced. Thank you
- Greg Eesley
Inver Grove Heights, MN
Three years ago to the day my garage door spring failed, which another company replaced. Three years later another snapped spring. I decided to call another company and was on the schedule for a same day repair. Alex, the tech, did an inspection pointing out things that should have been replaced previously. Work was done in less than an hour with lifetime guarantee on the spring. Great service.
- Scott Burger
Saint Paul, MN
Our garage door (installed 1989) has been acting up a bit over the last few days. Today we thought we should get it checked out. I looked at the reviews for Precision and saw the great ratings and I now understand why! The woman who helped me on the phone was amazing. She got someone scheduled (today). Chuck our technician was fantastic. Excellent communication about arrival time, and explaining what was going on. Gave us a couple of options for what absolutely needed to be done and what would be a good idea to fix right now. We ended up just getting it all done and everything was great. We will definitely recommend Precision to our friends. Thanks so much.
- Margaret Jones
Lakeville, MN
Installer Greg was punctual and completed the work in a timely manner while offering advice on future work we may want to have done.
- Peter Dwyer
Maple Grove, MN
The installers did a wonderful job, they even took the time to program both vehicles and my phone to the new opener. Your entire staff was amazing!
- Steven Mrdjenovich
Product:
Blaine, MN
Chuck was very congenial, and, I'm sure, an expert. However, I was quoted something in the low $200s to replace the spring on our single garage door, but when he saw the door, the price went up to over $600. The customer service person did say "starting" at $200, but even after asking what it might be, did not indicate anything close to $600. I paid the $85 service fee (which is waived if they do the work) and thanked him for coming. Although I'm sure no one intends this, and I did explain what kind of door it is, it feels like a classic bait and switch.
- Phyllip Putz
Eden Prairie, MN
I can't say enough.....polite, very knowledgeable, great personality. He had a lot to do and did it very well.... For the company's sake hope you have many equals to this guy
- Lane Burger
Product:
Service Team: Brian - Technician
Rosemount, MN
I called needing same day service. My call was answered promptly and courteously. The technician or office emailed to tell me he was on his way. I appreciated the picture provided with the email. He was courteous, knowledgeable, not at all pushy, and highly accommodating. I needed the repair of an opener bracket attachment to the door and purchased a number of items needing upgrades. I HIGHLY recommend Precision and will use them as needed in the future.
- Dale Van De Loo
Minneapolis, MN
Bryce was very clear on what my issue was and also suggested some things that would improve the performance of my door which I had him do. I am very pleased with the work and Bryce was friendly and easy to work with.
- James Roth
Product:
Service Team: Bryce - Technician
White Bear Lake, MN
Great service. They arrived about 3 hours after calling. The tech showed up and was very fast and explained the problem. Had the parts and was done in about 45 mins. Will for sure use them again.
- Dan P
Product:
Service Team: Chad - Technician
Maple Grove, MN
Great professional service.
- Heinz Frei
Bayport, MN
Brian did a great job. He was upfront about the quote. He did quality work and even did more than he promised. He exceeded my expectations. Next time I need work on my garage door I will be calling Precision Garage Doors.
- Steve Fahs
Hudson, WI
Brian was professional, personable and did a great job communicating what was needed to complete the repairs on my garage doors. Overall, a great experience!!
- Mark Melendez
Hastings, MN
Precision Garage Door Service met all of my expectations...the technician was knowledgable and very timely. While the service was a bit more expensive than I initially anticipated, I understood that quality repairs come at a cost. Chuck provided a detailed breakdown of the charges before starting any work, which I found very helpful.
- Lori Gustafson
Bloomington, MN
Chuck came out the day I called for repair. He quickly diagnosed the issue and explained the options for fixing it. It now works better than it has in the past couple of years. Thank you,
- Kim Walker
Product:
Service Team: Chuck - Technician
Farmington, MN
I called on Thursday morning to find out if Precision Garage Door did tune ups, I just moved to the area and could tell that the garage doors haven't had any attention. Adam came out same day and get everything taken care of right away. I will recommend this company to my neighbors!
- Julie Davison
Minneapolis, MN
Great communication and an all around great experience.
- NEAL DOUGHTY
Maple Grove, MN
A professional technician identified the issues and repaired them. It was more expensive than we expected. However, it is now like a newly installed door.
- Dick Humphrey
Product:
Service Team: Alex - Technician
Maplewood, MN
Our experience with your company was excellent. We did not have our garage door checked out for 35 years. We thought it just needed to have an inspection. Your company had a coupon in the Valupac, so that’s why I called your company. Your receptionist was very courteous and friendly. You had openings the next couple of days that fit with our schedule. Brian came out to our home, called to let us know he was on his way. He was a great representative of your company. He was very honest, gave us 3 different options for the job that needed to be done. He was very honest and certainly knew how to do his job. He was very professional and timely on getting the work done. The garage door noise does not wake up the neighbors anymore and no more crack under the door. Very satisfied customers!
- Pam LeMay
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Service Team: Brian - Technician
Saint Paul, MN
This is a Soulless corporate rip off. My garage door stopped working 4 hours after a $1,000 repair. I can't close the door. The tech who did the repair left me his business 'card' that had a call center number on it, which is weird. Why would you have him give me a card with his name and a phone # if I couldn't actually get a hold of him? When I texted the number the tech used to call me in the morning, it said the number was not monitored which means you pay for a dialing service to connect me with the technician to keep a barrier between your workers and customers. When I called the call center for help, they said another department would be reaching out to schedule an appointment. When the "other department" never called me, I called back and was told I'll have to wait until tomorrow. This system of post sale deflection is by design. You have invested time, services, and planning to make it difficult to reach you, after you take my money. Why do you choose to operate this way? There was nothing local or personal about this experience. These business practices do not build trust. (even if your call center music says I can trust you)
- Matt Ferry
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Service Team: Patrick - Technician
Maple Grove, MN
Chuck showed up earlier than expected and went right to work replacing our broken spring. He was very concerned about our rusty cables and we agreed to replace them. I would recommend Precision for all garage door repairs.
- Doug Willer
Product:
Service Team: Chuck - Technician
(651) 355-1712
(651) 355-1712(651) 605-0426
(651) 605-0426(715) 629-1310
(715) 629-1310(651) 355-1712
(651) 355-1712(651) 605-0426
(651) 605-0426(612) 326-3844
(612) 326-3844(952) 252-6189
(952) 252-6189(763) 354-7246
(763) 354-7246(763) 317-1427
(763) 317-1427Office: (952) 800-3338
14607 Felton Ct
Suite 118
Apple Valley, MN 55124
Office: (715) 201-2933
595 Schommer Dr
Suite B
Hudson, WI 54016
Office: 952-698-0131
6520 Edenvale Blvd
Ste 210
Eden Prairie, MN 55346
Couldn’t be happier with the work Chuck did in fixing my garage door. Appointment was the next day, showed up at the appointment time, quickly diagnosed the problem and gave me the options for the repair. Repair was made quickly and door works much better than before.
- Paul Phillips