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Gregg - Technician

Gregg - Technician
Service Team
Reviews: 20
Average: 5.00 stars
Gregg - Technician has received 20 reviews, averaging 5.00 Stars:
1 2 3 4 5

Gregg - Technician's Bio:

My name is Gregg Traylor, I was born and raised in Minnesota. I am a U.S Army Veteran and actively serving in the Army Reserves. I enjoy fishing, woodworking and family time. I'm looking forward to providing you with exceptional service.

Review:

Gregg was very prompt and professional. He explained the entire process and showed me the results of his inspection and gave me my options on how I could proceed. Very satisfied with him and the work that he did.

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Gregg - Technician Service Provided:
Garage Door Repair

Product:
Cables

Service Team: Gregg - Technician
Review:

Same day appointment easily made online. We were contacted by the technician on their way and they arrived in the time block as scheduled. Our technician Gregg was professional and thorough. Gregg answered all of our questions and provided options for the repairs we needed.

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Gregg - Technician Service Provided:
Garage Door Opener Repair

Product:
Opener

Service Team: Gregg - Technician
Review:

Installer Greg was punctual and completed the work in a timely manner while offering advice on future work we may want to have done.

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Gregg - Technician Service Provided:
Broken Garage Door Spring Repair

Service Team: Gregg - Technician
Review:

Great communication and an all around great experience.

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Gregg - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Gregg - Technician
Review:

Gregg was very knowledgeable and provided detailed answers to our questions about garage door openers and garage doors to make our selections. He offered reasonable cost suggestions to improve our garage door operation. He also had everything he needed in his truck to compete the opener installation and replace the garage door rollers immediately. Great service!

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Gregg - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: Gregg - Technician
Review:

Gregg was very professional, knowledgeable, and thorough. He answered all of our questions and gave us a fair and reasonable quote. We are extremely happy with the service and products we received from Precision Door Service. I highly recommend them.

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Gregg - Technician Service Provided:
Garage Door Opener Install

Product:
Opener

Service Team: Gregg - Technician
Review:

Gregg was great, on time and explained my options….appreciate his professionalism, sound advice, and excellent workmanship!

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Gregg - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: Gregg - Technician
Review:

Greg did a fantastic job. Very knowledgeable on pointing out where the problem was coming from. He gave me different cost options as well. Work was performed in a timely fashion and he was very friendly and professional. I appreciate the prompt response on getting the work done. Thank you. Jeff White Bear Lake

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Gregg - Technician Service Provided:
Garage Door Repair

Service Team: Gregg - Technician
Review:

Great service from excellent technician.

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Gregg - Technician Service Provided:
Garage Door Repair

Service Team: Gregg - Technician
Review:

Was able to schedule an appointment online for the following day. Repair man showed in the window I booked. Everything fixed. Very professional. Would use again. Lifetime warranty!!!

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Gregg - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Gregg - Technician
Review:

Greg was a total professional. He explained what he found was causing our garage door malfunction in clear and understandable terms. He was quick and straightforward in his repair and gave a good summary of the completed work. New rollers and cables give new life to the door. Without a doubt would call him again.

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A Response from: The Precision Team

Thank you for your glowing review! We're thrilled to hear that Gregg provided you with such professional and clear service. At Precision Garage Door, we strive to ensure our customers receive thorough explanations and efficient repairs. It's great to know that the new rollers and cables have revitalized your garage door! We truly appreciate your recommendation and look forward to assisting you again in the future. Please don't hesitate to reach out if you have any more questions or if there's anything else we can do for you; we're here to help.

Gregg - Technician Service Provided:
Garage Door Repair

Product:
Rollers

Service Team: Gregg - Technician
Review:

Gregg was my technician for service. He was very professional, took the time to explain things patiently, answered all my questions and was very thorough! Would definitely recommend him and Precision!

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A Response from: The Precision Team

Thank you for your wonderful review! We're thrilled to hear that Gregg provided you with such professional and thorough service. At Precision Garage Door, we strive to ensure our customers receive clear explanations and outstanding service. Your recommendation means a lot to us! Please don't hesitate to reach out if you have any more questions or need assistance in the future. We appreciate your feedback and look forward to serving you again!

Gregg - Technician Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Service Team: Gregg - Technician
Review:

Gregg was thorough and speedy with repair, explaining in detail as he worked.

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A Response from: The Precision Team

Thank you for your review Charles! We're thrilled to hear that Gregg provided you with such thorough and speedy service, explaining everything in detail as he worked. At Precision Garage Door, we strive to ensure our customers are well-informed and satisfied with our service. If you have any more questions or need further assistance, please feel free to reach out. We appreciate your feedback and look forward to serving you again in the future!

Gregg - Technician Service Provided:
Garage Door Repair

Service Team: Gregg - Technician
Review:

I recommend Precision Garage Door Service with no reservation and was completely satisfied with the entire process. I called midafternoon on Saturday and my call was promptly answered by a very courteous and polite woman who listen to my issue and assured me it would be handled the next day, with no additional week-end charge for the call. Gregg, the tech, was at my house before 9am Sunday morning, did a thorough 25 point inspection of my garage door apparatus, explained the evaluation and process in detail, answered all of my questions and concerns, made suggestions for what needed to be done immediately and what would wait for usual maintenance in the future. The cost was more than reasonable and he performed the job expertly, and in just a little over an hour! I highly recommend this company and know you won't be disappointed with the level of professionalism, courtesy, competence or the level of expertise they provide.

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A Response from: The Precision Team

Thank you so much for your glowing recommendation! We're thrilled to hear that you had such a positive experience with Precision Garage Door Service, from the initial call to the expert service provided by Gregg. Providing prompt, courteous, and professional service is our top priority, and we're delighted that Gregg could address your garage door needs efficiently and thoroughly. Your satisfaction means everything to us, and we truly appreciate your kind words and recommendation. If you ever need any further assistance or have more questions in the future, please don't hesitate to reach out. Thank you again for choosing Precision Garage Door Service!

Gregg - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Gregg - Technician
Review:

Second time we have used Precision Garage Door. Gregg came today, reviewed our problem, gave us a precise quote which I approved. He did the work explaining what he was doing as he went. Our garage doors are now like new. Thanks for a great job, I'm very satisfied. The price I consider fair for the work done. Also I want to thank Gregg for his service in the Army,

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A Response from: The Precision Team

Thank you so much for your repeat business and for your wonderful review! We're thrilled that Gregg provided you with another great experience and that your garage doors are now in excellent shape. We're grateful for Gregg's service in the Army, and we'll be sure to pass along your thanks to him. At Precision Garage Door, providing precise quotes, explaining our work, and ensuring customer satisfaction are our priorities. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We appreciate your trust in us!

Gregg - Technician Service Provided:
Garage Door Repair

Service Team: Gregg - Technician
Review:

Gregg, our technician was amazing and informative. He gave us options and described What we absolutely needed to do as well as other maintenance he could perform. We had him provide all the maintenance- he cleaned up after he was done and the garage door works better than ever. It has much life left it in! Thanks Gregg!!

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A Response from: The Precision Team

Thank you so much for sharing your experience! We're thrilled to hear that Gregg provided you with amazing service and valuable information during your recent visit. Delivering clear options and thorough maintenance recommendations is something we pride ourselves on at Precision Garage Door. We're delighted to hear that your garage door is now working better than ever and has extended life ahead. We'll be sure to pass along your kind words to Gregg. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you again for choosing Precision Garage Door!

Gregg - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Gregg - Technician
Review:

After our garage door refused to lift, we detected a broken spring and a wheel that had jumped the track. A quick call was made to Precision Garage Door (who we have used before). They offered an appointment time for the next morning, first thing. That morning I received a text at 8:10am that the technician was on his way. Upon arrival, Gregg inspected the entire door and tracks. The inspection revealed that part of the track had worked itself loose, the wheels on our 10+ year old door were rusting and worn out, and of course the spring was shot. Gregg provided an estimate on the spot and, after approval, completed all the work in about an hour. The door is now quiet and operating perfectly. Gregg was professional and a skilled technician. It was a pleasure working with him and Precision Garage Door. When garage door service is needed, they are and will continue be our first call.

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A Response from: The Precision Team

Its always great to hear that Precision Garage Door provided exceptional service when you needed it most! Gregg's prompt arrival, thorough inspection, and clear communication about the issues and solutions demonstrate their commitment to quality and customer satisfaction. Completing all the necessary work efficiently and leaving your garage door operating perfectly is a testament to Gregg's skill and expertise as a technician. It's wonderful to hear that you had such a positive experience and that Precision Garage Door continues to be your go-to choice for garage door service. Don't hesitate to reach out to them in the future if you need assistance!

Gregg - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Gregg - Technician
Review:

The Tech was very good and fix the problems for my garage door .

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A Response from: The Precision Team

It's great to hear that the technician was able to effectively fix the issues with your garage door! Skilled professionals who can diagnose and resolve problems efficiently are invaluable. It sounds like you received excellent service, and it's wonderful that your garage door is working smoothly again. We appreciate hearing from you and value your business.

Gregg - Technician Service Provided:
Garage Door Opener Repair

Service Team: Gregg - Technician
Review:

Had a garage door that appeared to be binding because of the unusual noise made when opening and closing. Greg came out the same day and quickly assessed and corrected the problem in just a few minutes with no charge. Precision has always been very reliable and always provided the best service one would expect. Definitely recommended for new garage doors or correcting problems for existing doors.

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A Response from: The Precision Team

We are so happy you called with your concerns as we aim for 100% satisfaction and are here to make sure that remains the case. Thank you for putting your trust in our product and our Team and for letting us and others know of your experience with Precision. We appreciate you.

Gregg - Technician Service Provided:
Garage Door Repair

Product:
Garage Doors

Service Team: Gregg - Technician
Review:

On Sunday April 7, 2024, the torsion spring for our main garage door had broken and I needed to get the garage door fixed so my wife could get to work on Monday. I checked for any services available to make the repair. I found Precsion Door had several 5-star ratings and I decided to call them, figuring that it would not be until Monday the phone would be answered. To my surprise, someone answered, and I explained my situation. The receptionist stated that they would have someone come out on a Sunday. I then asked if this was considered an emergency call, I was told no it was a regular workday for them. Shortly after I booked the repair with Precsion Door, I received an email message stating that Gregg Traylor would arrive between 2:00 and 4:00 pm. I received a phone call from Gregg stating that he was done early with his current appointment early and was on his way to our residence. Gregg arrived at 1:00 pm, he promptly looked over what all was wrong with the garage door other than the torsion spring. He pointed out several items that should be serviced but told me I could do only the torsion spring replacement today. I chose only to replace the torsion spring. Once the work was completed, Gregg explained to me when the garage door was originally installed the torsion spring installed was rated for 300 pounds and the door actually should have had a torsion spring for 350 pounds. He installed the correct spring. Throughout the entire process, Gregg was extremely professional and friendly taking all the time to explain what he had observed that needed to be serviced at some point. He also emailed pictures of things he observed so I can decide when to do these things. Precsion Door’s prices were not out of line, and I would consider using them again for my garage door services!

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A Response from: The Precision Team

Thank you so much for your detailed description of your experience getting your garage door issue handled by our Company. We are so happy to hear that you are satisfied with the way your appointment and the repair was handled and it is especially great to hear that you would use us again in the future. We truly appreciate your business and your kind words.

Gregg - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Gregg - Technician
St. Paul Area

(651) 355-1712

(651) 355-1712
Woodbury / Oakdale Area

(651) 605-0426

(651) 605-0426
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(715) 629-1310

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(651) 355-1712

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(651) 605-0426

(651) 605-0426
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(612) 326-3844

(612) 326-3844
Eden Prairie / Minnetonka Area

(952) 252-6189

(952) 252-6189
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(763) 354-7246

(763) 354-7246
Coon Rapids / Blaine Area

(763) 317-1427

(763) 317-1427
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