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Read what people are saying
about Precision Garage Door in:

Roseville / Maplewood Area, MN

Precision Garage Door of St. Paul
has received 399 reviews, averaging 4.91 Stars:
1 2 3 4 5
Review:

Hello, we had a spring on our garage door break last night. I called first thing in the morning for service. The receptionist was extremely helpful and polite. She was able to book a time between 8-10 am. I was soon notified that Chad would be arriving soon. He showed up a little after 8:00, showed me what had happened, and provided me a detailed listing of what he recommended, as well as the total cost. He was able to quickly fix all issues, and was gone by 9:30-9:44. I can’t thank you enough for the quick response, as well as the excellent work Chad provided! Thanks!

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A Response from: The Precision Team

We are happy to be of service! We know garage door problems are very inconvenient and we work hard to make sure it is taken care if promptly and properly to get you back on track as soon as possible. We are glad to hear that our services were performed up to your expectations, thanks for taking the time to let us know.

Chad - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Chad - Technician
Review:

Excellent service! Alex was on time and very informational. I would recommend Precision to anyone in need of service.

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A Response from: The Precision Team

We are glad to hear you were happy with the service you received. Thank you for letting us know and for recommending us to others; we value your feedback!

Alex - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Alex - Technician
Review:

Fast and efficient. Very easy to work with and explained everything.

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A Response from: The Precision Team

Sounds like we were able to fix your problem to your satisfaction. Thank you for letting us know, we appreciation hearing from you.

Alex - Technician Service Provided:
Garage Door Repair

Service Team: Alex - Technician
Review:

I googled garage door repair and Precision had good ratings. Alex assessed problem and solution quickly and repair was fast. He answered all my questions and was very professional and courteous and helpful. Will definitely use Precision again if I need garage door repair

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A Response from: The Precision Team

We appreciate hearing that you were happy with your garage door service. Thank you for pointing out how you found us, our timely appointment scheduling and efficient repairs. We love hearing that we have earned a new repeat-customer and will be here should you need our services again the future.

Alex - Technician Service Provided:
Garage Door Opener Repair

Service Team: Alex - Technician
Review:

They came out to look at my garage door and charged me a service fee just to come out and said it would be waived if we proceeded like they were giving me a discount or something!! Then proceeded to tell me I needed this and that on a 5 year old garage door and the price of the springs was double anyone else trying to say they have special springs and cables they are all the same!! When they told me the price I said no way it was over $1100 for replacing springs?? I called a different place who has been in business longer and great reviews that don’t try to rip you off ! And for garage door springs and cables and new Rollers my price was less than half of the 1100 precision garage door tried to charge me!! I would like them to refund my money because that is crazy what they tried to charge me!!! So feel free to contact me precision garage as I am waiting on a manager to return my call!!!

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A Response from: The Precision Team

Your feedback has been received with thanks. Here at Precision Garage Door, we strive to offer the best service and always appreciate hearing from our customers on how we can improve. Thank you for taking the time to help us serve you better. We appreciate the opportunity to help with your garage door issues and were happy to refund the service fee as it was apparent that our recommendations for your complete repair was not matching your expectations.

Service Provided:
Broken Garage Door Spring Repair

Review:

The technician was at my house within a half an hour after my call. He was very friendly and able to solve the problem as well as to perform an inspection of the hardware and electricals within a short period of.time. It was definitely a positive experience and I will definitely call Precision next time I have a problem with my garage doors.

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A Response from: The Precision Team

We appreciate your calling on us in your time of need and for letting us know our prompt and expert service are appreciated and valued. We are happy to hear you'd call us again in the future as that is a true compliment in our book.

Service Provided:
Garage Door Repair

Review:

Adam was cheerful and informative examined the door described the repairs and quickly made the repairs and gave us pricing on replacing the door.

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A Response from: The Precision Team

Thank you for placing your trust in our team and our product. We are happy to be able to help assist in your garage door needs and are glad that you are satisfied with the level of services that we offer.

Adam - Technician Service Provided:
Garage Door Repair

Product:
Garage Doors

Service Team: Adam - Technician
Review:

Serviced the day I needed it, which was that day! Given the inspection and the broken spring, less than an hour. Very professional!!!

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A Response from: The Precision Team

Thank you for pointing out the main aspects of what we do: fix it right the first time to keep your inconveniences to a minimum! Timely and professional service is our aim and we are happy to hear we delivered for you. We appreciate your business and your feedback.

Chad - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Chad - Technician
Review:

Mike was very professional and had a great attitude late on a very cold day.

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A Response from: The Precision Team

We appreciate your business and your review realizing that it takes a special person to have an attitude of cheerful service in some of our harshest weather. We are happy to have been able to assist you with your garage door issues and will be here should you require our services again in the future.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

The garage door had a busted spring and therefore would not open. We had Mike Greek come to service the door the very next day we made our call. He was able to identify the issue and explained the type of fix plus cost repairs before making any changes to the door. I appreciated his professionalism and service of expertise. Not only did he fix our garage door with the spring, he also made sure other parts were in place and replaced anything that was rusted or missing. Happy to confirm the garage door has been working great since.

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A Response from: The Precision Team

We are happy to know that our inspection and repair process was successful for you and that you are happy with the results. Thank you for your business and for letting us know how it worked out for you.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Can't say enough good things about Precision. Today's service call about our opener went great. Came out right away and our service man Jae was awesome. Would recommend Precision 100% Thanks again for your service and understanding.

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A Response from: The Precision Team

We are pleased to hear you are happy with your garage door opener service Jae provided today. We appreciate your kind words about Precision Garage Door and your recommendation.. We appreciate your business.

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

I would highly recommend Precision to anyone with garage door and opener issues. I think their pricing is very fair and service is excellent. The technician, Jonathan, did a great job in explaining the issues and providing recommendations with a "hard sell" approach. .

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A Response from: The Precision Team

We appreciate your recommendation and review of your recent spring repair service with us. We take pride in offering fair pricing and expert garage door service and happy to hear Jonathan did a great job. Thanks again!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Quick, Friendly, Easy. Not sure what else to say the comprehensive 25 point inspection is clear and provides pictures of the topics being discussed. Nothing pushy guides your through the items and lets you decide how you want to proceed with taking care of your garage. Would highly recommend for any routine service or fix.

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A Response from: The Precision Team

Thank you for such a thorough review of the garage door repair services we provide. We love hearing that our process is valued by our customers and that you are satisfied with the repair you received. We appreciate you.

Chad - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Chad - Technician
Review:

They were amazing!!! I called on a Saturday evening and they were at my house the next day. They explained everything in simple terms and had the door working perfectly within an hour. I would definitely recommend them to anyone who is in need of garage door repair!

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A Response from: The Precision Team

Thank you for your kind words and excitement in your recent garage door repair service. We love hearing that we exceed our customers' expectations and will strive to continue that level of service in the future. We appreciate hearing from you.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

I called after 6pm when my garage door cable broke and was very pleased able to schedule repair for 10am to noon next day. Jonathan and assistant called to ask if could come early, walked through quote in detail and were flexible with solutions, completing job in just over an hour. Very efficient and professional, will use again, but quite expensive in my opinion.

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A Response from: The Precision Team

Thank you for your business and your honest review of your experience. We are happy to have been able to help with a timely and professional repair that fit your needs. I understand; pricing everywhere is quite shocking these days and we appreciate the opportunity to be your choice for service in your time of need.

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

I want to thank Mike for doing a wonderful job. Explained everything to the fullest and was very helpful for my needs. It is great that you employ such great people. Found you by looking on line when I had an immediate need to get my garage door fixed. Thank you once again and I will be sure to recommend you to anyone who needs repair work done.

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A Response from: The Precision Team

We are thrilled to hear that you were more than satisfied with the service you received on your recent garage door repair appointment. We love hearing the details that led to such great results for you as it helps us serve all of our customers well. Thank you for taking the time to share with us and for your patronage to our business.

Service Provided:
Garage Door Repair

Review:

Quick service On time Fair price Very satisfied

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A Response from: The Precision Team

Thank you for your business and the feedback highlighting important facets of your recent garage door service. You matter to us and we appreciate you very much.

Service Provided:
Garage Door Repair

Product:
Cables

Review:

Very helpful and efficient technician who came on time, did his work really effectively and then carefully explained what we needed to pay attention to for both our garage door opener and our (old) garage door.

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A Response from: The Precision Team

We are happy to have been of service. Thank you for calling on us and for sharing your experience with others. We value your business and your comments highlighting what you appreciate about home repair services.

Service Provided:
Garage Door Opener Repair

Review:

I had such a wonderful experience with the tech, Jae Gnibus. He patiently answered all of my many, many questions about the workings of my garage door and fixed the problem I was having promptly and professionally. He went out of his way to show me what I could do to maintain the longevity of my door and was fun to talk with too!

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A Response from: The Precision Team

We appreciate hearing all of the aspects of your repair visit that you value as it helps us provide the customer service that is important to our customers. Thank you for trusting our brand and our team, it is an honor to serve you.

Service Provided:
Garage Door Repair

Product:
Cables

Review:

I needed help with a stuck garage door and Jonathan Zwart was there in less than three hours. Jonathan also checked everything and gave me several hints to make the door work more efficiently and to prolong the doors life. I was very impressed especially when the original garage door installers said they would be out five days after I called. This was inspite of me telling them my wife had just had knee replacement and if there was an emergency... I'm glad I called Precision.

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A Response from: The Precision Team

We are glad you called Precision, as well. Thank you for giving us a chance to earn your business and for letting us know that you were pleased with our timeliness and our expert repair service provided. We appreciate your patronage and hope we can be your new go-to company from here on out.

Service Provided:
Garage Door Repair

Review:

Johnaton was outstanding. He found an issue with the initial installation that caused our problem. He could have passed it over but he was totally upfront and saved us a ton of money. We appreciate his honesty. We would highly recommend

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A Response from: The Precision Team

We are happy that your garage door issue was isolated and addressed to your satisfaction. We are here to fix it right when you need us. Do not hesitate to call should you require our services again in the future. We appreciate you.

Service Provided:
Garage Door Repair

Review:

Your company was here within the hour to fix and readjust the spring and cables on the door ..... Alex was complete, professional and seemed an overall decent fellow .... thank you so much Alex ..!!!..

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A Response from: The Precision Team

We are happy to have been able to help. Thank you for calling on us for your garage door repair needs. We aim to fix it right, in a timely and professional manner and hear that was the case for you. Thank you for letting us know and we are here to help should you need us again in the future.

Alex - Technician Service Provided:
Garage Door Repair

Product:
Cables

Service Team: Alex - Technician
Review:

Chad and Adam came to our home today to replace a spring on our 16' garage door. They came right on time and were very courteous and professional. The springs were replaced quickly and accurately. Great dealing with local companies that can be trusted! The folks at Precision get an A+ from me for work well done!!

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A Response from: The Precision Team

We are definitely happy to hear that you were satisfied with your recent garage door spring repair. We always appreciate hearing about our customers' experience with our company and are especially pleased when our customers are happy with the professionalism and expertise displayed by our team. Thank you for taking the time to let us know your feedback. We appreciate you.

Chad - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Chad - Technician
Review:

Jameson came to fix our garage door and we can finally stop searching for the company to turn to. After having multiple people out over the last few years, his professionalism and customer service was superior. He helped talk through future upgrades without being pushy and we are calling Precision when it's time for any future garage door needs!

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A Response from: The Precision Team

That is great to hear! Thank you for your patronage and for your complete review regarding not only the service you received from us; but also what you notice about other garage door companies that are out there. We are so happy to know that your repair visit was professional and thorough and that we have a new customer in the family.

Service Provided:
Garage Door Repair

Review:

Our experience with Precision was very pleasant and Zac was friendly, professional & very knowledgeable. He provided quick service & helpful information regarding our situation. We will not hesitate to contact Precision service in the future.

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A Response from: The Precision Team

It is a great honor to have gained a new devoted customer. We value your feedback and are happy that you were satisfied with the level of service you received from our team. We look forward to being able to help should you need us again in the future.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Made the call and they were out in an hour job completed in less and checked to make sure there weren’t any others problem

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A Response from: The Precision Team

We are happy to have been able to provide you with the expedient and thorough repair service you deserve. It is great to hear you are happy with the results.

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

The lady who took my call and scheduled the appointment was not even close to the bid when the technician arrived. I even said so worst case it would cost this amount and she said yes. It was almost three times the cost. Turns out she quoted me one spring and the cheapest spring. I asked if they would need to replace both she said no. My technician said he would only do both. Then I was stuck paying $85 service call for them to do nothing or three times the initial quoted cost. I would shop around and choose a company that does not lie to you to get the technician out there. Or plan on whatever they quote you it will be triple the cost.

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A Response from: Kristi Hartmon

We receive this feedback with thanks. It is always good to hear from our customers. We are sorry your expectations were not met. We realize the importance of over-the-phone price estimation, however it is difficult to diagnose or know the safety and size requirements of each garage door issue before arriving on-site. We try to generalize, which does not always work out and in this case it seems the latter. Our team takes these comments seriously and we have heard you. We will be reaching out to discuss this matter further.

Alex - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Alex - Technician
Review:

Technician was not only on time but early. Thorough description of the problem and how to do maintenance going forward. He pleasantly answered our questions. We are very satisfied with the result.

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A Response from: Kristi Hartmon

It is great to hear that your garage door issues were addressed in a timely and efficient manner. We are happy that you are satisfied with your service and hope you will reach out again should you need our services in the future.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Jonathan not only fixed our garage door but told me how to lubricate in the future. He came out the morning after I called. Excellent service.

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A Response from: Kristi Hartmon

We are happy to have been able to assist in your recent garage door repair situation. Thank you for calling on us in your time of need and for letting us know how your experience with our company went. We appreciate you.

Service Provided:
Garage Door Repair

Review:

Jameson is terrific. Very polite and informative. On time and very easy to work with. Thank you for helping us out! _Kimberly

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A Response from: Kristi Hartmon

We are happy to have helped with your garage door repair needs. Thank you for your trust in our company and for letting us know of your recent experience. We appreciate you.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

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St. Paul Area

(651) 355-1712

(651) 355-1712
Woodbury / Oakdale Area

(651) 605-0426

(651) 605-0426
Western Wisconsin Area

(715) 629-1310

(715) 629-1310
Roseville / Maplewood Area

(651) 355-1712

(651) 355-1712
Eagan / Apple Valley Area

(651) 605-0426

(651) 605-0426
Minneapolis Area

(612) 326-3844

(612) 326-3844
Eden Prairie / Minnetonka Area

(952) 252-6189

(952) 252-6189
Maple Grove / Plymouth Area

(763) 354-7246

(763) 354-7246
Coon Rapids / Blaine Area

(763) 317-1427

(763) 317-1427
Precision Garage Door Twin Cities
Office: (651) 355-1714
53 Woodlynn Ave
Suite C

St. Paul, MN 55117
Precision Garage Door Twin Cities
Office: (952) 800-3338
14607 Felton Ct
Suite 118

Apple Valley, MN 55124
Precision Garage Door Western Wisconsin
Office: (715) 201-2933
595 Schommer Dr
Suite B

Hudson, WI 54016
Precision Garage Door Maple Grove
Office: 763-200-7973
10701 93rd Ave N
Maple Grove, MN 55369
Precision Garage Door Eden Prairie
Office: 952-698-0131
6520 Edenvale Blvd
Ste 210

Eden Prairie, MN 55346